I love how SpendHound is free and available for everyone in my company to use. It's been really helpful with tracking our software spend, which has increased over the years, and having more visibility into this is very helpful. I appreciate being able to see who owns which software so we can easily reach out to them to determine whether the software is still helpful or being used. The initial setup was very easy and pretty hands-off, making it convenient for us. Review collected by and hosted on G2.com.

I don't like the accuracy when it comes to determining what is considered software. Sometimes we'll have expenses come through labeled as software when it's not. Review collected by and hosted on G2.com.

My favorite thing about SpendHound is the vendor price benchmarking feature, and I love that everything involves actual human interaction. Dealing with a real person every time, whether through monthly check-ins with my customer success representative or any other interactions, makes a big difference. Review collected by and hosted on G2.com.

I think the main thing is, SpendHound sometimes is not as automated. When it comes to being proactive about letting me know, like, which big vendors exist that I haven't uploaded, you know, certain document for it that could help. So at times, I'd like to more of, like, a manual scrubbing process to figure out which vendors are missing documentation. I'd appreciate more proactive alerts from SpendHound in those cases. Review collected by and hosted on G2.com.

Clean, one pane summary of all the critical info I need to see. Tagging is beneficial and customizing the renewal dates in nice. Helps me keep track of when renewals are coming up. Review collected by and hosted on G2.com.

Seems to be missing some critical fields such a Admin vs budget holder vs App owner, which are all different.

Renewal dates seem to be off by one day.

Would like to be able to add a group for emails, not just individuals for notifications

Savings tracker would be key.

Active user list or # for licensed modeled contracts would be helpful. Review collected by and hosted on G2.com.

I like that Spendhound is a free tool that provides a ton of value: between the subscription tracking features and their help with negotiating favorable rates for software subscriptions Spendhound has saved us money in several ways. Review collected by and hosted on G2.com.

I don't have much negative to say about Spendhound, a slight inconvenience that this is a separate login from our accounting system. Review collected by and hosted on G2.com.

I find SpendHound gives us insight data on suppliers without giving away confidential information, allowing us to make good decisions based on how well a business is doing based on the number of customers using the supplier we're investigating. It also provides a report showing if our company is spending the correct amount of money with a supplier, which I really appreciate. The initial setup was easy, only requiring a half-hour meeting for review and getting the needed information. I would definitely recommend this tool to any Procurement professional looking for a complete view of the competitive landscape. Review collected by and hosted on G2.com.

I have not experienced any issues or poor service yet. Review collected by and hosted on G2.com.

I love how much it simplifies expenses, contracts, and renewals. There's great customer service and support to help you navigate contracts, negotiations, benchmarking, and comparisons. It performs flawlessly and implementation was simple. We love the cost! Review collected by and hosted on G2.com.

It will track anything and everything, which makes a dashboard view busy at times Review collected by and hosted on G2.com.

Managing company subscriptions and software renewals. It was very helpful in a G&A cost reduction at our company by analyzing redundancies and software not used often. Review collected by and hosted on G2.com.

We don't have any concerning dislikes. I think the contract upload process could be more automated as well as fully functional AI to pull information from the documents immediately. Review collected by and hosted on G2.com.

I would say that the customer service was quite good. The process of signing up was hassle-free, and there's no cost to us for using the product. It's a great tracking mechanism, allowing us to see upcoming renewals and decide whether we want to review them with the vendor. The team also provides guidance for negotiating new contracts with vendors. The setup process was quite easy with no real friction. Review collected by and hosted on G2.com.

I think the number of vendors on the platform could be improved. When I was looking at other options, I noticed that was one of the things that needed work, although they were upfront about it and mentioned they were working on getting more vendors. Review collected by and hosted on G2.com.

I like that SpendHound brings in the invoices automatically so I don't have to fill out tables or budgets. This feature saves me time, especially when managing software budgets not specifically related to IT spend. Additionally, I appreciate the opportunity to include additional Business Leaders and help them manage their own software tools for their departments. The initial setup was also very easy. Review collected by and hosted on G2.com.

We are currently having issues with invoices syncing into SpendHound properly. Review collected by and hosted on G2.com.

The thing that has really stood out to me with SpendHound is the support and communication. I’ll be honest: vendor management isn’t a top priority for me, so the check-ins and updates have been really helpful. Review collected by and hosted on G2.com.

I don’t really have an answer here, but I’ve had a fairly good experience overall. Review collected by and hosted on G2.com.