Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Very easy way to handle payments for yourself and your team"
5/5
What do you like best about Spendesk?

The invoicing feature saves a lot of time. When the bot works, it's set-up-and-forget, when it cannot use it (for example with software that don't allow sending invoices by mail automatically), the manual upload is very quick too. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Sometimes having hard limits on cards can be a blessing and a curse. I don't know if it's feasible, but allowing to update the max budget on card + retry the payment after a failed payment because of card budget would be a huge time saver. Review collected by and hosted on G2.com.

EVE VAN H.
EH
EVE VAN H.
Mid-Market (51-1000 emp.)
"Simple to set up and to use"
3.5/5
What do you like best about Spendesk?

Very user friendly and easy to set up.

Customer's service is very reactive and has proven to be helpful in the past. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Some basic features are not included in the basic option where they should have been (i.e memorizing accounting patterns for vendors).

Pricing is rather expensive, starts at 100/month so for small businesses this might be an obstacle. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Waiting 4 months to receive our funds back"
0/5
What do you like best about Spendesk?

Nothing so far, i would not use this platform again cause iam disappointed! Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Spendesk has really bad customer Support policy. We have being emailing them for more than 3 months and when they reply back they keep on not serving us and not sending our funds back. Review collected by and hosted on G2.com.

Response from Marine Courcelles of Spendesk

Dear Anonymous user,

We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand how frustrating it can be when expectations aren’t met, and we want to address this for you.

That said, we’re having a hard time identifying your account. Could you please send a message to support@spendesk.com including the name of your company and account owner so we can look into this promptly?

Thank you for your patience and understanding.

Best regards,

Spendesk Team

RF
rebecca F.
Emplyment Adviser
Enterprise (> 1000 emp.)
"Quick Easy to use service"
4.5/5
What do you like best about Spendesk?

The ease of use when purchasing items - Can copy and paste easily - Quick and simple

Reminders when receipts have not been uploaded Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

nothing, i find the service useful and easy to use Review collected by and hosted on G2.com.

Fleur C.
FC
Fleur C.
Mid-Market (51-1000 emp.)
"Very easy to use"
5/5
What do you like best about Spendesk?

The app is relly simple to use, and using the one off cards is great. I also really like that has your physical card details in the app as well. Very simple to increase your card limit as well. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

So far, the only thing that has ever been an issue, is that it isn't a credit card, so sometimes doesn't work at hotels. Review collected by and hosted on G2.com.

Karla R.
KR
Karla R.
Enterprise (> 1000 emp.)
"Good platform to keep control of you expenses and invoices"
4/5
What do you like best about Spendesk?

that is very easy and intuitive, I can issue as many cards as i need and set up approval flows by cost center and by amount. I like that it sends reminders when you forget to upload the invoice as well. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Recently we experienced issues with their validation processs. They withheld our funds and we spent more than a week without any money because they couldn't keep track of their processes properly. Not a very good customer service experience. I would also say that they need to work with a big bank so their customer feel safer about having money out there Review collected by and hosted on G2.com.

LB
Laure B.
Déléguée Pharmaceutique
Small-Business (50 or fewer emp.)
"Simplicity and speed"
5/5
What do you like best about Spendesk?

Using the application is very simple; indeed, you just need to take a photo of the receipt, and often the information fills in automatically. A huge time saver for managing expense reports. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

The bugs that block the recording of certain payments Review collected by and hosted on G2.com.

David P.
DP
David P.
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about Spendesk?

I use spendesk every day and i'm very happy because, it's simple and easy to use, i'm noticed on the phone'app when my request is accepted, so i recommend it for that. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Maybe, the possibility to change background color or theme ? But i can't find anything to dislike on spendesk, so i just can recommend it to all people who want simply and easy to use app for your fees. Review collected by and hosted on G2.com.

Hannah T.
HT
Hannah T.
Mid-Market (51-1000 emp.)
"Straightforward and simple to use"
5/5
What do you like best about Spendesk?

I like the virtual card set up, easy for booking travel. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

I dislike that card's timeout. It can make it tricky when booking hotels in advance, and payment not being taken till the day (had many issues). Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great software, easy to use!"
5/5
What do you like best about Spendesk?

I love how easy it is to use and the interface is really intuitive and user friendly. The drag and drop receipt fuctionality is really handy too, as well as the app. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

The reminders can seem slightly passive aggressive which can be stressful. A reminder before the final reminder could be useful. It just means that the team could be a little less anxious. Review collected by and hosted on G2.com.