George E.
GE
George E.
Accountant
Mid-Market (51-1000 emp.)
"Bad software - Bad support"
0/5
What do you like best about Spendesk?

It was nice back in 2020 but now it is far behind of the competition. Bad customer support and AMs. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

The off boarding is very slow and non responsive. We are still waiting for our account to close, 4 months after our notice. Review collected by and hosted on G2.com.

Gvantsa S.
GS
Gvantsa S.
Finance Specialist
Small-Business (50 or fewer emp.)
"Good at the given price"
4/5
What do you like best about Spendesk?

Budgeting, Spending control system was good Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

There was no AI during uploading the invoice and you need it to mamually set up. The reimbursbale spendings not was easy. Review collected by and hosted on G2.com.

JK
Jan K.
Director Finance
Mid-Market (51-1000 emp.)
"Best Kick-off&Onboarding only downhill from there on out"
0/5
What do you like best about Spendesk?

At the beginning they were super helpful: During the setup phase I had a contact who was highly engaged and helped to get the onboarding down in a super short amount of time for multiple, global entities.

The users like the UI and the tool works rather well on a day to day business for our colleagues. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Our key account manager was not responsive, not helpful and didn´t solve ANY of our urgent issues:

They told us to use the NetSuite native integration which was nothing but horrible. Please do not make the mistake to use it. I took us several month to role back to our old manual way and clean up the mess that the integration created. When our CFO escalted this to Spendesk and made it clear that this is a very urgent matter, it took them over a week to even response. They were not able to provide a solution. We are terrible frustrated as a finance crew by the way we are not supported and how badly the integration is that is provided as "native" integration. The documentation and guidance in the integration process was pretty poor as well.

If you are using NetSuite: Please do not use this product.

The product is just not scalable for us as a company because the integration is just not working. Review collected by and hosted on G2.com.

Vivek Y.
VY
Vivek Y.
Social Media Manager
Mid-Market (51-1000 emp.)
"very simple and easy to use."
5/5
What do you like best about Spendesk?

It helps us to keep track, create digital cards, have all our invoices in the same place and more importantly on time. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Nothing much. Maybe the maintenance time but it needs to happen so no complain. Review collected by and hosted on G2.com.

Lee B.
LB
Lee B.
Founder
Small-Business (50 or fewer emp.)
"They stole nearly £3,000 from us"
1.5/5
What do you like best about Spendesk?

While using Spendesk the platform was relatively easy to use and it solved our need Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

When we closed our account, they didn't return the nearly £3,000 we had in our account. They stopped responding to us and sent us £100. They have stolen our money. Do not put money into Spendesk. Review collected by and hosted on G2.com.

Maddy B.
MB
Maddy B.
Head of Marketing
Mid-Market (51-1000 emp.)
"So easy to use, keeps you organised and up to date on expenses"
5/5
What do you like best about Spendesk?

I cannot fault Spendesk - it's easily the best expenses tool I've used. So user friednly, real B2C UX/UI which makes staying up to date on expenses realy easy Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

No complaints at all, there's nothing I could improve Review collected by and hosted on G2.com.

JP
Jaspeet P.
Senior Payroll Executive
Consumer Goods
Mid-Market (51-1000 emp.)
"Great tool for companies to track employee expenses"
5/5
What do you like best about Spendesk?

The tool is easy to use, expense receipts are usually recognized correctly by scanning and expense regulations were easily digitized. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Had a small issue with the app being slow but seem to be resolved. Review collected by and hosted on G2.com.

KJ
Kimaitho J.
Project Manager
Small-Business (50 or fewer emp.)
"Easy implementation and customer service is fast and efficient"
5/5
What do you like best about Spendesk?

I like that it simplifies the completion of expense report and makes it easier to schedule business travel in one place. Easy to apload receipts and and very convenient. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

Very easy to create reports and track expenditures. I have no complaints about the software. Review collected by and hosted on G2.com.

LC
lorna c.
HR Manager
Small-Business (50 or fewer emp.)
"Complete solution for managing business expenses"
5/5
What do you like best about Spendesk?

I like the ability to upload receipts directly from mobile device. Payment are centralized and its very easy to use and deploy. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

It's easy to book and track business trips. I have no complaints about the product. Review collected by and hosted on G2.com.

Mark S.
MS
Mark S.
Small-Business (50 or fewer emp.)
"Business spending made easy!"
4.5/5
What do you like best about Spendesk?

I love how easy it is to pay for things with Spendesk!

Single purchases - Straight forward and simple!

Subscriptions - All easily managed from one dashboard and you can attach receipts to emails or forward to a special address

Even claiming ad-hoc expenses is super convenient via the app and a photo - It takes care of filling in most details and you can submit the claim on the spot!

As a systems admin I also appreciate the ease at which we could integrate it with our SSO provider, making logins easy and secure for all our users. Review collected by and hosted on G2.com.

What do you dislike about Spendesk?

If I had to pick one it'd probably be that all subscriptions are only based on monthly pricing - which can make annual subscriptions appear expensive as you need to put year pricing in for a month to create a valid request and mildly panic your approver :D Review collected by and hosted on G2.com.