Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Intuitive Tool for Fast Knowledge Base and Training Content Creation"
4.5/5
What do you like best about Spekit?

Very intuitive for both user and creator perspective. The ease in creating knowledge-based materials for daily customer support and training materials for staff make it quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

True data on agent engagement with the content. Review collected by and hosted on G2.com.

Christa S.
CS
Christa S.
Book Fair Support
Enterprise (> 1000 emp.)
"AI Sidekick Makes Daily Workflow Easier and Seamless Integration with Salesforce"
4.5/5
What do you like best about Spekit?

The AI sidekick is my favorite. It is helpful when working a call. It is easy to use, and I recommend the browser extension. It is integrated into my Salesforce account and it is easy to use from that system. I use it every day multiple times per day. It was easy to implement into my daily routine. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I do not have any dislikes at this time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A Fantastic Learning Experience"
5/5
What do you like best about Spekit?

The most helpful thing about Spekit is how seamlessly it delivers information right where I need it. Instead of digging through docs or slides, I get clear, bite sized guidance in the flow of work, which saves me time and helps me stay productive.

Spekit makes training and enablement simple, engaging, and consistent. It speeds up onboarding, keeps everyone aligned, and makes everyday tasks feel smoother. The flexibility across teams and the ease of adoption are huge advantages it really transforms the way we learn and share knowledge. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Honestly, there isn’t much to dislike. Sometimes I just wish I had discovered it earlier because it saves so much time! If anything, I’d say there’s a lot of functionality to explore, so it can take a little time to realize everything it can do but once you get used to it, it’s incredibly helpful. Review collected by and hosted on G2.com.

Shilpi v.
SV
Shilpi v.
Sr.Executive-Business Development
Mid-Market (51-1000 emp.)
"One‑Click, No‑Code Salesforce Integration That Fits the Real Workflow"
4.5/5
What do you like best about Spekit?

One‑click, no‑code integration with Salesforce and strong support for other core apps (like Outreach, ServiceNow, and Slack) means enablement content lives across the real workflow, not just in a wiki. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Analytics are viewed as “okay but limited” by some, with filtering and depth not always matching what enablement teams want. Review collected by and hosted on G2.com.

Chris W.
CW
Chris W.
Federal Sales Director
Mid-Market (51-1000 emp.)
"Keeps Resources Current and in my daily flow!"
5/5
What do you like best about Spekit?

It’s integrated into my daily workflow, keeping everything current and easily accessible, so I never have to worry about using outdated resources. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I am not a huge fan of alerts on any device. The alert function is not my favorite in Spekit, but I can certainly see the benefit. Review collected by and hosted on G2.com.

SM
sheetal m.
Systems Manager
Arts and Crafts
Mid-Market (51-1000 emp.)
"The Perfect Learning Guide for Sales Support; but Poor Search Functions"
4.5/5
What do you like best about Spekit?

Spekit is know to have a simple and seamless interface, that makes the process of integration smooth

The app puts knowledge base for training in the right space, which simplifies the onboarding process

The support team from Spekit issues immediate responses, when questions are asked Review collected by and hosted on G2.com.

What do you dislike about Spekit?

The search functionality from Spekit is problematic, and the filtering process is limited

Granular controls from this app requires some adjustments Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Accurate information quickly!"
5/5
What do you like best about Spekit?

AI sidekick has been a game changer in my day to day. It's so easy to access since it's in the browser and even easier to do a quick search to get the information you need. I like how it links out to the source material supplying the source information to do deeper dives if needed. It's really incredible to have access to all the materials that our internals teams work so hard on by asking a quick question! Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I haven't found anything I dislike in my time using Spekit! Review collected by and hosted on G2.com.

EB
Emily B.
Customer Success
Enterprise (> 1000 emp.)
"Versatile Tool with Many Uses"
5/5
What do you like best about Spekit?

I love how it has so many uses. Internal but also can help as an assistant Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I really enjoy using this tool, and I've noticed that its performance improves as it receives more information. Review collected by and hosted on G2.com.

ML
Mikes L.
Senior Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Impactful Knowledge Sharing using Spekit, but Some Orientation is Needed"
4.5/5
What do you like best about Spekit?

Spekit makes the process of imparting knowledge to employees seamless and sustainable

Spekit integrates with solutions like Microsoft Teams, Salesforce, among others, to ensure employees het first hand knowledge

We have simplified the onboarding process through Spekit, and this improves on productivity Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Spekit requires time for first initial testing and set up

Firms needs to invest on guidelines and training to understand Spekit Review collected by and hosted on G2.com.

Courtney V.
CV
Courtney V.
Sales Development Representative
Enterprise (> 1000 emp.)
"Beautiful and User-Friendly Software"
5/5
What do you like best about Spekit?

Easy to use, pretty to look at, lots of space for info Review collected by and hosted on G2.com.

What do you dislike about Spekit?

slightly confusing to navigate at times in a way that is truly efficient, had to hit the back button and stuff to look around Review collected by and hosted on G2.com.