AR
addi r.
Sales Agent
Mid-Market (51-1000 emp.)
"Easy, Helpful"
5/5
What do you like best about Spekit?

Spekit, is so easy to access and just utilizing it makes it much more easier, just basically search it and its there. Speakit has been a tool thats always being used on my end and it has never missed! Customer support is even more helpful whenever anything goes wrong. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Im very happy with spekit and will not have anything bad to say about it. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Love Spekit!"
4.5/5
What do you like best about Spekit?

Spekit is very user friendly and the interface is clean. Love that it adds new features often and customization for the org. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I wish the plugin was compatible with the Firefox browser! This is my primary browser and I'd use Spekit more often if I could have it where I work most often. Review collected by and hosted on G2.com.

FATIMA P.
FP
FATIMA P.
ACS and Claims Manager
Small-Business (50 or fewer emp.)
"Convenient, Easy-to-Use, Super Helpful Tool"
4.5/5
What do you like best about Spekit?

Spekit plays a vital role in our team. It serves as our all-in-one tool for training, process guidance, updates and a lot more. Its user-friendly features makes our daily task more convenient. Also, what I love the most about Spekit is how accomodating their team is! Truly knowledgeable, provides visual manual for clearer understanding and I love how open they are in feedback and suggestions. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Lots of features has improved a lot. And if I can suggest additional feature, it is if a user can leave comments on topics for the purpose of real time feedback or if updates needs to be done right away. Also, it would be more helful for the whole team if the search results can be filtered by Most Used/Viewed - to Least so desired topic can be easily selected. Review collected by and hosted on G2.com.

Chris D.
CD
Chris D.
Sales Director
Mid-Market (51-1000 emp.)
"Big upgrade in over other Sales Enablement tools!"
5/5
What do you like best about Spekit?

The Salesforce integration and the ability to quickly and efficiently navigate content. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Very few downsides, strongly prefer it to other tools I have used historically Review collected by and hosted on G2.com.

Emily N.
EN
Emily N.
Account Manager
Mid-Market (51-1000 emp.)
"Essential for New Hires/Training! A Gamechanger."
5/5
What do you like best about Spekit?

The best part about Spekit is how it seamlessly integrates with the tools your team is already using, making it incredibly easy to deliver in-app training and knwloedge right when it's needed. It's intutitive, user-friendly, and provided a centralized space for onboarding, process documentation, and continuous learning. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

N/A. It is able to provide real-time support and gudiance directly within platforms like Salesforce to drastically ramp-up times and increase overall productivity. It's a powerful tool for boosting employee performance and driving adoption across teams. Review collected by and hosted on G2.com.

Natalie L.
NL
Natalie L.
Sr. Director - Sales Operations for North America
Mid-Market (51-1000 emp.)
"Spekit is Helping Transform Our Client Support"
4/5
What do you like best about Spekit?

The only reason it is an 8 and not higher as we are only a few months into using the service. But so far this has been a game changer for my organization.

It is super easy to use, you dont need to be technical or have coding experience. If you can use Word...you can use this. Agents can quickly find procedures and assist our clients. Teh search feature is amazing and the translate feature allows employees to read in thier own language.

This is super helpful for my annual audit reviews too. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Not sure I have feedback here yet. I would say the most challenging part is deciding how to organize everything. A few features I wish it had are ability to provide more complex Knowledge Checks and more indepth feedback options for agents to provide us feedback on content. Review collected by and hosted on G2.com.

TD
Tina D.
Associate Director
Mid-Market (51-1000 emp.)
"Making Work Easier"
5/5
What do you like best about Spekit?

My experience with Spekit is through work and I can't begin to share how valuable of a tool this has been. I best like the step-by-step instructions, with links, that make it super easy. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

There is nothing not to like about Spekit! Review collected by and hosted on G2.com.

GR
Gloria R.
Care Services Administrator
Mid-Market (51-1000 emp.)
"Spekit is perfect for Quality Control of SOP's!"
5/5
What do you like best about Spekit?

I like the ease of finding processes with our programs. I use it frequently to confirm I am entering the correct information properly. It is a wonderful program and I recommend highly. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I cannot think of anything right now. This program is pretty darn cool. Review collected by and hosted on G2.com.

MA
Mary A.
Sales Agent
Small-Business (50 or fewer emp.)
"Absolutely amazing"
5/5
What do you like best about Spekit?

Informative

Enlightening

Educational and more Review collected by and hosted on G2.com.

What do you dislike about Spekit?

What do I dislike about Spekit? Nothing comes to mind atm Review collected by and hosted on G2.com.

Ozcan S.
OS
Ozcan S.
Sales agent
Mid-Market (51-1000 emp.)
"Very useful to have in the office"
4/5
What do you like best about Spekit?

Everything is always very detailed and has links Review collected by and hosted on G2.com.

What do you dislike about Spekit?

sometimes can be slow certain things may not be found Review collected by and hosted on G2.com.