Alexander O.
AO
Alexander O.
B2B Sales (Field)
Small-Business (50 or fewer emp.)
"When it comes to automating your sales process, Ricochet360 leaves no stone unturned"
5/5
What do you like best about Ricochet360?

I can now make calls, send text messages and tend to my emails with minimal person-hours. Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

If any at all, it would be the subscription plans Review collected by and hosted on G2.com.

EQ
edson Q.
Logisctics development
Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Why Ricochet360 is the Ultimate Sales Solution: A Critical Review"
4.5/5
What do you like best about Ricochet360?

Real-time analytics: Ricochet360 provides real-time analytics and reporting, giving businesses insight into their sales performance and allowing them to make data-driven decisions. Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

Complexity: Ricochet360 can be complex and may require some time to learn and set up properly, which could be a downside for smaller businesses with limited resources. Review collected by and hosted on G2.com.

Graciela S.
GS
Graciela S.
Mid-Market (51-1000 emp.)
"a crm that helps you improve the management of your clients"
4.5/5
What do you like best about Ricochet360?

a crm that helps you improve the management of your clients. in an easy, professional way that allows you to have a reading of your funnel Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

sometimes it is difficult to use while doing many tasks with different platforms. and pages. Review collected by and hosted on G2.com.

Ishant H.
IH
Ishant H.
Business Development Manager
Mid-Market (51-1000 emp.)
"Absolutely best tool for automation of my Telemarketing needs."
5/5
What do you like best about Ricochet360?

Well, it is really easy for us to automate our marketing efforts which involve constant touch with the US audience. Before we were overwhelmed with our work as all the work we did was scatterred in places. Having this tool have ahlped us save huge chunk of time.. We are talking 40% .. Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

Well, there are very less reasons I dislike Ricochet360 ... One of them is that is this tool is pretty costly. However, it pays itself if you have a good marketing team and know how to use all its features. Review collected by and hosted on G2.com.

Brad S.
BS
Brad S.
Customer Service Manager
Small-Business (50 or fewer emp.)
"Good Service But There are Better Options"
3/5
What do you like best about Ricochet360?

I like that the system automatically dials a list of numbers for you. It saves you time on that aspect. Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

I don't like the fact that the system doesn't dial multiple numbers at once to increase your potential of reaching a live person. Review collected by and hosted on G2.com.

Yogita K.
YK
Yogita K.
Accounting Technician, and internal consultant
Mid-Market (51-1000 emp.)
"Ricochet360 Review"
4/5
What do you like best about Ricochet360?

It actually helps in automation and doing business activities like marketing, sending texts, and emails easy. it is actually a box of different activities at one place. It has made it easy to collect the customer data and organize it very efficiently. Customers Quotes can be managed better than earlier and most effective and efficient. Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

No dislikes but it can be more cost-effective if possible would help more. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Review for Ricochet360"
4/5
What do you like best about Ricochet360?

Do not call service offered by the Ricochet360 I sbest according to my review.It help to create costom bases filters for do not call service which is most helpful Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

Per month charege are high for both booster and galxay packs. To the high subscribtion cost monthly subscription is difficult.

the cost must be reduced for monthly pack Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Very Good CRM dialer with exceptional customer service"
3.5/5
What do you like best about Ricochet360?

I started using Ricochet360 back in 2018 and used it for 3 years. It's a stunning software. It facilitated my entire team to call a fresh lead in less than a second and then robotically looked after and appoint prospects right through the entire sales progression. Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

My experience with Ricochet260 has been great though I have heard concerns from some other individuals who switched from this to something like CallFire etc due to the "not so attractive pricing" as well as the setup of this can be tedious. Review collected by and hosted on G2.com.

Charles S.
CS
Charles S.
Facebook Marketing
Mid-Market (51-1000 emp.)
"A unique CRM and phone system"
4.5/5
What do you like best about Ricochet360?

That it has almost everything in one box, you get a CRM, Phone system, Marketing platform, sending texts and emails, reporting, and managing your phone numbers and caller-ID for the inside. Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

The reports for texting it is not complete yet. Review collected by and hosted on G2.com.

ZANELE H.
ZH
ZANELE H.
Technical support agent
Mid-Market (51-1000 emp.)
"Best Telemarketing Tool"
5/5
What do you like best about Ricochet360?

Richochet360 is user friendly . The software makes it easy to collect and organise customer data. Richochet 360 is the best automation tool for telemarketing environment. Review collected by and hosted on G2.com.

What do you dislike about Ricochet360?

The fields are format restricted, users need to follow the right format to capture data such as address. Review collected by and hosted on G2.com.