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CB

Verified User in Broadcast Media

Enterprise (> 1000 emp.)

3/30/2026

"Highly Accurate, Low-Latency Transcription You Can Rely On"

4.5/5

What do you like best about Speechmatics?

It delivers highly accurate transcription with very low latency, so the text appears quickly and stays reliable. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

It didn't support multichannel audio for live streams, so I had to connect each channel separately. I would love to see them add voice cloning and dubbing features like the ones on ElevenLabs. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thank you for your positive feedback! We’re glad to hear that our transcription accuracy and low latency enhance your live captioning. We appreciate your input on multichannel audio for live streams and your interest in voice cloning and dubbing features. We continuously strive to improve and value your insights. Please feel free to reach out to discuss any other suggestions or needs.

CC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/5/2026

"Strong Language Coverage and Account Management, but Roadmap Flexibility Needs Work"

3.5/5

What do you like best about Speechmatics?

Range of languages and account management Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

commercial model flexibility, and roadmap/speed for new languages Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thanks for highlighting the range of languages and our account management, good to know those hit the mark. On the flip side, commercial model flexibility and speed for adding new languages are fair concerns. We're actively working on having a more adaptable commercial approach, and while we can't promise new languages overnight, those requests do drive our roadmap decisions. If there’s a specific need around languages, let us know. Helps us prioritise.

The Speechmatics team

AR

Verified User in Research

Small-Business (50 or fewer emp.)

11/17/2025

"easy API integration and quality transcripts"

4.5/5

What do you like best about Speechmatics?

I like it because we use it a the transcription layer to our research tool. It has several languages integrated to it so whenever a user uploads a lecture that has English and French, the system can easily recognize it. Our main usage is the speech to text and its perfect. Lastly, the ease of integration for the API. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Coming from Africa, we have diverse local languages and this are not recognized in speechmatics. That is one downside we have experienced. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thanks for the great feedback, we're glad Speechmatics is powering your research platform with accurate multilingual transcription and easy API integration.

We appreciate the note on African language support. Expanding coverage here is a priority for us, and insights from platforms like yours help guide that work.

Thanks again for choosing Speechmatics

EL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

8/21/2025

"Speechmatics has saved us so much time"

5/5

What do you like best about Speechmatics?

It has a very high yield on accuracy of transcriptions - much better than any other offering we have reviewed. It offers this yield for English and foreign language voice recordings. It is very easy to use via the browser portal. Production of transcripts are fast and accurate whilst also coping very well indeed with local dialects and accents/tone etc. It seems to also cope very well with voice recordings where background noise is a factor. Original implementation was easy and the support received from Speechmatics, although hardly needed, was excellent. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

If the ability to transcribe the text onto selected document templates held by the end customer then this would be massively beneficial. If it could also do this by applying intelligence to determine what sections of the voice recording to transcribe where on the end customer document templates then this would be fantastic. The ability to fulfil both of those features via an API into the business system of choice (and hosted templates) would be highly desirable. It would trigger a further massive spike in the level of use of Speechmatics for us. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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We’re delighted to hear Speechmatics is delivering high accuracy across languages, dialects, and noisy environments, while supporting your team’s productivity. We really value your suggestions around template integration and API features — feedback like this helps shape our roadmap.

UF

Verified User in Fund-Raising

Mid-Market (51-1000 emp.)

8/18/2025

"Best, most accurate transcription service"

5/5

What do you like best about Speechmatics?

We have used Speechmatics for transcribing recorded stories from our charity's service users. These recordings are often low-quality and featuring strong accents, so other software often struggled... We used to have to manually transcribe (an extremely time consuming task!) but with Speechmatics have been able to speed this up dramatically, while maintaining accuracy and also producing a subtitle-ready SRT file. Massively recommend. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

We currently use the free plan as it allows us enough audio time for our relatively minimal requirements. We used to be able to download a text file with speakers split, but this feature seems either to have been buried or locked behind the subscription. Not a huge issue as we are still able to copy and paste this text from the output, but a slight loss of streamline. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thanks for sharing your experience! We’re so pleased Speechmatics is helping your charity save time while maintaining accuracy, even with challenging audio and accents. Appreciate your feedback on speaker-split exports — we’ll make sure this is passed on to our product team.

UR

Verified User in Research

Mid-Market (51-1000 emp.)

6/9/2026

"Low-Latency, Low-Error Recognition for Real-Time Robotics"

4.5/5

What do you like best about Speechmatics?

Low-latency recognition with a low word error rate. Makes it very good for real-time robotic applications if coupled with a echo-cancellation mic. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

On premise integration in dedicated software could be made simpler Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thanks for pointing out the low-latency recognition and low word error rate; definitely what our tech is built for, especially in real-time robotics.

On the on-premise integration front, that's a fair call. We're aware it could be smoother. If there's a specific aspect that’s causing headaches, do let us know, it helps shape our updates.

Appreciate you sharing your thoughts.

The Speechmatica Team

SM

Sebastião M.

Head of Development

Small-Business (50 or fewer emp.)

9/3/2025

"Live Transcription you can trust"

5/5

What do you like best about Speechmatics?

Blazing fast, accurate and stable live and on-demand transcription. It's the best live transcription service we've used so far. It has high language coverage, custom glossaries and speaker diarization, which are essential for live subtitling. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

It would be great to support an arbitrary number of different languages being spoken at the same time - useful for live multilingual events. Nevertheless, I don't know of a competitor that can do this. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thank you for sharing your experience! We're thrilled to hear Speechmatics is helping power your live and on-demand transcription needs with speed, accuracy, and reliability. Your feedback on multilingual support is valuable, and we’re always working to push the boundaries of what’s possible in speech recognition. Excited to keep supporting you!

MC

Mitchell C.

Senior Front End Developer

Small-Business (50 or fewer emp.)

8/5/2025

"Impressive Results for Large-Scale Call Transcription"

4.5/5

What do you like best about Speechmatics?

We’ve been using Speechmatics for large-scale audio processing of call recordings, and what really stands out is the accuracy of the transcripts—especially when paired with speaker diarization. The API was straightforward to set up and has been very stable. Overall, it’s been a smooth and reliable integration into our workflow. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

The only downside so far is the pricing. While it’s on the higher end, the quality and performance do help justify the cost. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thank you for sharing your experience! We’re delighted to hear that our accuracy, speaker diarization, and API stability have made a positive impact on your workflow.

We appreciate your feedback on pricing. We are continuously working to ensure our pricing reflects the value we deliver while enabling innovation at scale. Your insights are invaluable in helping us improve and continue to meet your needs.

PC

Priyanka C.

Senior Analyst (Science and Emerging Technology)

Small-Business (50 or fewer emp.)

8/27/2025

"Accurate, Reliable, and Evolving Speech Recognition"

5/5

What do you like best about Speechmatics?

What I appreciate most about Speechmatics is the accuracy and speed of their speech recognition technology. The platform consistently delivers highly precise transcriptions, even with diverse accents, background noise, and technical terminology. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

There isn’t much to dislike, but if I had to point out something, it would be the learning curve when first exploring the full breadth of features and customization options. However, the documentation and support resources are strong Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thanks for your thoughtful review! We’re thrilled Speechmatics is delivering the accuracy and speed you need, even in challenging environments.

AK

Akhil K.

Sr. managing Consultant

Enterprise (> 1000 emp.)

3/31/2026

"Good Low-Latency, Accurate Live Captioning"

4.5/5

What do you like best about Speechmatics?

latency and accuracy for Live for the captioning Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Multichannel use case and dubbing not supported Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

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Thanks for the feedback! Really glad our low latency and accuracy are delivering for your live captioning and translation workflows.

We appreciate you flagging the multichannel and dubbing gaps — these are helpful signals for our roadmap. We'd encourage you to share more details with your Speechmatics contact so we can better understand your use case.