[ SpeakUp® Reviews ](https://www.g2.com/products/speakup-speakup/reviews) [ SpeakUp® Reviews ](https://www.g2.com/products/speakup-speakup/reviews) # SpeakUp® Features ##### ## Case Management (4) Intake Capture case information from multiple communication channels Assignment Deliver rules to assign cases based on type and priority Escalation Ability to escalate cases using workflows Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Show More ##### ## Analytics (3) Monitoring Track all activities related to a case, including audit trails Metrics Provide metrics to track case progress or success rates Compliance Monitor various types of case compliance Show More ##### ## Platform Basics (4) Reporting Provides anonymous reporting of activities involving misconduct, fraud, abuse, and other violations of company policies. Secure Provides safe and secure reporting of activities involving misconduct, fraud, abuse, and other violations of company policies. Performance Is consistently available (uptime) and allows users to submit reports reliably. Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Show More ##### ## Platform Additional Functionality (3) Mobility Is accessible from a mobile device and by users on the go. Telephone Manages a telephone solution that customers can set-up and provide to their employees. Internal promotion Helps companies promote the whistleblowing hotline so they know when and how to access it. Show More ##### ## Platform Data (13) Dashboard Has a centralized dashboard for users to interact with. Alerts and Notifications Sends notifications to users in-app or through email, text message or otherwise. Case Management Provides provides clients with analysis and reporting management. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Forms Management Store, manage and track all forms in a centralized location Incident Management Manage and track all disruptions and incidents Policy Management Create, manage, and track policies and procedures within an organization Workflow Management Create, design and manage workflows for repetitive tasks Training Management Track employee/learner's progression through training programs Data Storage Management Manage and store data in a database Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Show More ##### ## Investigation (4) Separate Workflows Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests. Anonymity Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity Documentation Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. Confidentiality Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome. Show More ##### ## Access (3) Integration Integrations into legal databases or case management systems for coordination when case escalation reaches their desk. Assignment The platform is capable of assigning primary case holder, principal investigator, legal consultant, etc. responsibilities to team members. Collaborative Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure Show More ##### ## Employee Experience (3) Policy During the complaint process, self-help resources are readily available to help the employee understand which company policy is relevant to their situation and a general framework on how the investigation will progress. Multi-channel The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.) Cross-platform The product is able to be accessed from the employee side on a mobile platform Show More ##### ## Generative AI (4) AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Investigation Management (1) Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Additional Functionality (36) Pulse Surveys Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Multi-Language Manage and support multiple languages Data Import/Export Import and export data to and from software applications Data Capture and Transfer Import, collect, and capture data from multiple sources Categorization/Grouping Organize and group data or items based on various criteria Risk Analysis Analyze potential risks across the organization Chat/Messaging Communicate using direct chat or messages within the system AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Web Forms Web form that allows users to enter data that is sent and processed for different reasons Multimedia Support Supports various file formats Single Sign On Allow users to access multiple services after entering their login credentials once Customizable Forms Customize contracts and forms to collect specific information Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Alerts/Escalation System alerts about the need to escalate an issue or request Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations API Application programming interface that allows for integration with other systems/databases Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Mobile Access Access software remotely via mobile devices Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Audit Trail A record of all activities within the system, including user access, changes made, etc. Risk Assessment Initiate collection and analysis of known risks Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data FDA Compliance Track and ensure quality of products in accordance with food and drug administration (FDA) act Customizable Branding Add customized logos and colors to align with company branding Surveys & Feedback Gauge satisfaction and receive information for improvement and success Third-Party Integrations Set up connections to third-party platforms to improve business processes Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Configurable Workflow Configure existing workflows to meet your organization's needs Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Sarbanes-Oxley Compliance Regulations on a company's internal process when dealing with financial reporting Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Real-Time Monitoring Active monitoring of systems, applications, or networks Access Controls/Permissions Define levels of authorization for access to specific files or systems Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Customizable Reports Alter the layout and content of reports Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Show More ##### ## API (1) API Application programming interface that allows for integration with other systems/databases Show More ##### ## Reporting & Statistics (1) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Show More ##### ## AI Copilot (1) AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Show More ##### ## Customizable Forms (1) Customizable Forms Customize contracts and forms to collect specific information Show More ##### ## Third-Party Integrations (1) Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Contact Management (1) Contact Management Manage, organize, and store contact information Show More ##### ## Workflow Management (1) Workflow Management Create, design and manage workflows for repetitive tasks Show More ##### ## Customizable Reports (1) Customizable Reports Alter the layout and content of reports Show More ##### ## Activity Dashboard (1) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Show More ##### ## Alerts/Notifications (1) Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Data Import/Export (1) Data Import/Export Import and export data to and from software applications Show More ##### ## Compliance Management (1) Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Show More ##### ## Document Management (1) Document Management Store, manage, and track all electronic documents in a centralized location Show More ##### ## Reminders (1) Reminders Timed notification for any upcoming task, deadline, appointment, or activity Show More ##### ## Mobile Access (1) Mobile Access Access software remotely via mobile devices Show More ##### ## Access Controls/Permissions (1) Access Controls/Permissions Define levels of authorization for access to specific files or systems Show More ##### ## Data Visualization (1) Data Visualization Graphical representation of data Show More ##### ## Task Management (1) Task Management Create, manage and track all task activities and progression Show More ##### ## Configurable Workflow (1) Configurable Workflow Configure existing workflows to meet your organization's needs Show More ##### ## Secure Data Storage (1) Secure Data Storage Securely stores data to prevent data loss or breaches Show More ##### ## Audit Management (1) Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Show More ##### ## Audit Trail (1) Audit Trail A record of all activities within the system, including user access, changes made, etc. Show More ##### ## Search/Filter (1) Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Show More ##### ## Status Tracking (1) Status Tracking Track the status over time for a request, process, asset, or transaction Show More ##### ## Evidence Management (1) Evidence Management Administration and control of evidence related to investigations/cases Show More ##### ## Case Notes (1) Case Notes Access and track notes regarding case activities and updates within case files Show More ##### ## Multi-Location (1) Multi-Location Manage and support multiple locations Show More ##### ## Incident Management (1) Incident Management Manage and track all disruptions and incidents Show More ##### ## Inspection Management (1) Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Show More ##### ## Intake Management (1) Intake Management Activities related to the initial admission of a charge into the organization's care Show More ##### ## Corrective and Preventive Actions (CAPA) (1) Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Show More ##### ## Single Sign On (1) Single Sign On Allow users to access multiple services after entering their login credentials once Show More ##### ## Risk Assessment (1) Risk Assessment Initiate collection and analysis of known risks Show More ##### ## Records Management (1) Records Management Ability to record, store, update, and retrieve information Show More ##### ## Subject Profiles (1) Subject Profiles Collect and record basic information related to suspects Show More ##### ## Built-In Database (1) Built-In Database A system that allows access to a database structure without relying on an external program Show More ##### ## Data Management (1) Data Management Ability to handle large datasets Show More ##### ## eDiscovery (1) eDiscovery Finding, identifying and collecting information for legal proceedings Show More ## Top-Rated Alternatives [ ![EasyLlama](https://images.g2crowd.com/uploads/product/hd_favicon/f548fd80524f8667de9454eb2db20020/easyllama.svg "EasyLlama") EasyLlama 4.8/5(437) ](https://www.g2.com/products/easyllama/reviews) [ ![HiBob HRIS](https://images.g2crowd.com/uploads/product/hd_favicon/747d84973dfb2a08f476b0676c949d65/hibob-hris.svg "HiBob HRIS") HiBob HRIS 4.5/5(2,625) 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](https://www.g2.com/categories/whistleblowing)[ Disclosure Management ](https://www.g2.com/categories/disclosure-management)[ Investigation Management ](https://www.g2.com/categories/investigation-management) [ HR Case Management ](https://www.g2.com/categories/hr-case-management) Show More ##### Explore More [ What content curation platforms offer reliable cross-platform aggregation for higher education and media companies? ](https://www.g2.com/discussions/what-content-curation-platforms-offer-reliable-cross-platform-aggregation-for-higher-education-and-media-companies)[ What's the best marketing analytics software for executives who need fast-loading dashboards without waiting on a data team? ](https://www.g2.com/discussions/what-s-the-best-marketing-analytics-software-for-executives-who-need-fast-loading-dashboards-without-waiting-on-a-data-team)[ What is the most cost-effective enterprise-grade RASP solution for a large organization running many distributed applications without 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