Carolina was very helpful and polite, plus sent link to easy to follow instructions on system use for various scenarios. Review collected by and hosted on G2.com.
Not applicable, as experience very positive and the system is intuitive. Review collected by and hosted on G2.com.
Help identify in a direct way, violations of basic behavior rules, facilitating the execution of actions and learning to improve our internal performance. Review collected by and hosted on G2.com.
Although the tool is not responsible for the evidence, many of the complaints we receive from different users lack objective evidence, which makes decision-making difficult. Review collected by and hosted on G2.com.
Very user friendly, amazing customer service always here to help and reply to question fast Review collected by and hosted on G2.com.
During the test part when I was writing false whistleblowing review, i could not eras them after. I do understand why once the pogram is launched but during the test phase it could be great to be able to erase them. Review collected by and hosted on G2.com.
The SpeakUp system with InTouch is a great tool and we are very satisfied customers. However, the best thing is the outstanding and personalised customer service. No question is too silly, no concern is too small. Reactivity and friendly advise, with acknowledgement of a continual process improvement. Shout out to Jesse Oele for an outstanding CRM relationship Review collected by and hosted on G2.com.
There are a couple of points about the online tool that don't fundamentally make sense to a new user (ID number vs Case Number, or the logistics for translations etc.). Once sorted out or explained this is fine, but the 'amateur' user first-time experience does not seem to be the key consideration Review collected by and hosted on G2.com.
Basic system functionality is very good, active platform development and the team from SpeakUp invests in it's user community with round tables, webinars etc. Review collected by and hosted on G2.com.
I have not found anything so far that stands out in a negative way Review collected by and hosted on G2.com.
The Speakup platform is very easy to use for reporters as well as users and contain friendly features to track, monitor and file reports. Review collected by and hosted on G2.com.
There are no specific concerns identified so far Review collected by and hosted on G2.com.
Easy to use, relevant feaures, good excel reports. Review collected by and hosted on G2.com.
Often problems with accessing the tool both for administrators and whistleblowers. It could be related to our companies firewalls etc but we dont have this issue with other cloud tools. Review collected by and hosted on G2.com.
Thank you for your positive feedback on our platform's ease of use, relevant features, and helpful Excel reports. We're glad to hear these aspects are working well for you!
We're sorry to learn that you've faced issues with accessing the platform. While this could indeed be related to your company’s firewall settings, we understand that this is still frustrating.
To help resolve this, we encourage you to reach out to your Customer Success Manager for tailored support. Additionally, our Knowledge Base offers guidance on troubleshooting access issues and contacting our support team.
Please let us know how we can further assist — we're committed to ensuring a smooth experience for you and your team.
simplicity, practicality, always available Review collected by and hosted on G2.com.
extractions are not complete unless it is a general extraction that takes a lot of time Review collected by and hosted on G2.com.
This is a very nice and user-friendly tool. Review collected by and hosted on G2.com.
I have no complaints, certain features may be improved. Review collected by and hosted on G2.com.
Covers all legal requirements, user friendly not only for the person submitting the report, but also the Case Management System. Guided implementation process. Review collected by and hosted on G2.com.
None in particular to be shared or concerned Review collected by and hosted on G2.com.