This is an incredibly robust product. The brains behind it are working diligently to embrace AI and automation tied to the use of AI. Updates are frequent and well-delivered. Review collected by and hosted on G2.com.

Speak's greatest strength beyond the exceptional quality of the product is the customer service. In an industry where powering CS with AI is easier (and cheaper) than using real people, Speak has chosen to rely on the human factor. This means that their CS is responsive--especially to nuanced questions and situations. Review collected by and hosted on G2.com.

Easy to use, awesome generative functions and great customer support Review collected by and hosted on G2.com.

It can be expensive if you use it too much Review collected by and hosted on G2.com.

Saves time and the magic prompts provide valuable insights. Review collected by and hosted on G2.com.

Didn't find anything major drawnacks. But there is room for improvement on the mobile platform. Review collected by and hosted on G2.com.

Quick and easy to set up and use, great customer service with prompt responses to my questions, provided a discount for non-profit organizations, secure data storage in Canada, flexible and customizable plans so you only pay for what you need, and I can easily pause the subscription when not in use. Review collected by and hosted on G2.com.

I haven't noticed any issues with the platform so far. Review collected by and hosted on G2.com.

Speak is a analyst tool use bye Infosys, cybage and many big companies. It is very effective analyst tool Review collected by and hosted on G2.com.

All is good in Speak. But still there are some loopholes which need to be fixed. Review collected by and hosted on G2.com.

Speak's insights offer superior accuracy and detail compared to similar platforms. My audio recordings were transcribed perfectly, and the data analytics were also correctly categorized. My favorite thing about Speak's platform is the time saved by not having to reorganize the data used for analytics. The program made only one small mistake, and that is simply because it was the name of a small local business; this was easily corrected thanks to the user-friendliness. Review collected by and hosted on G2.com.

What I dislike about Speak is that it is so easy to use that I was not able to waste my time learning how to use it compared to similar audio transcription platforms. As an undergraduate student, it is hard to grasp that it provided such excellent insights/analytics without having to spend hours correcting the data. Review collected by and hosted on G2.com.

I love the clean UI and high-quality transcription Speak provides. The insight is also helpful that gives me another perspective to explore. Review collected by and hosted on G2.com.

Nothing critical so far, but if I would say, maybe Speak should work on improving the readability of the profile overview page. The color of icons and letters are a bit vague which I found difficult to read sometime. Review collected by and hosted on G2.com.

Refining dense text into key points and reducing the need for these kinds of meetings. Review collected by and hosted on G2.com.

cost structure- I use this really inconsistently. Current payment plans don't work well for me. Review collected by and hosted on G2.com.