NS

Naison S.

Project Manager

Small-Business (50 or fewer emp.)

1/8/2025

"SPEAK AI REVIEW"

4/5

What do you like best about Speak?

The system is very simple to use for Meetings. Review collected by and hosted on G2.com.

What do you dislike about Speak?

As a new system, there are a few issues. Review collected by and hosted on G2.com.

NW

N W.

Small-Business (50 or fewer emp.)

2/26/2024

"Great product and customer service"

5/5

What do you like best about Speak?

The recording is very high quality. The whole app is excellent. Custoemr service is top of the line. Tytle and Vatsal were already available when I needed some modifications to the site. They are always available. The product is very easy to use and the results are amazing. Review collected by and hosted on G2.com.

What do you dislike about Speak?

Nothing. Everything is great! There is nothing that I and my team disliked. Review collected by and hosted on G2.com.

What problems is Speak solving and how is that benefiting you?

Many. Good quality transcription in verious languages. Having teh ability to use multiple languages in one audio file is a great feature. The ability to integrate it with Zapier makes this app very powerful. I only wish they would pass the whole trasncriptions when called in zapier through a webhook. Review collected by and hosted on G2.com.

IH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

3/15/2024

"Fast, friendly and efficient team who helped us stay ahead"

5/5

What do you like best about Speak?

Speak has helped us to get more value out of our existing content for our customers. Because it is so easy to go back to find information, we are using it for our own purposes too. There are always new features which help our team to think differently about data and the insights we can gather. The Speak team and platform have been instrumental in our progress . The platform is easy to use, and new members get up to speed very fast. Asinging groups to projects has also been very useful. We are continuously finding new ways to make use of our account. Review collected by and hosted on G2.com.

What do you dislike about Speak?

Nothing yet. There are many features I would want but of course this is not always feasible Review collected by and hosted on G2.com.

CO

CJ O.

Small-Business (50 or fewer emp.)

11/2/2023

"Amazing Product and Fantastic Customer Service"

5/5

What do you like best about Speak?

I have used a lot of natural language processing applications, including OpenAI's platform, Bing AI & Google Bard, etc. Those tools can be great for finding information on the web, but they are limited in their ability to analyze large samples of data that may have been produced via a meeting transcript, community survey or other source. Speak AI fills this gap wonderfully with tools to automatically analyze meeting transcripts and import survey data. Our organization was able to distill insights from a community survey in minutes, when previously it would have taken hours or days. Review collected by and hosted on G2.com.

What do you dislike about Speak?

Speak AI is a growing platform with new features being added all the time. That can sometimes create a learnign curve, but after the fantastic customer service I received from their team, I feel confident that any new features will always be accompanied by the guiding hand of their support team and documentation to make for a very user friendly experience. Review collected by and hosted on G2.com.

What problems is Speak solving and how is that benefiting you?

Speak AI has solved the problem of analyzing open-ended survey responses. Our organization often seeks feedback from the community we serve, and that feedback is often provided in the form of multiple paragraphs which can be difficult to digest when dealing 100+ responses. Speak AI's platform is able to analyze that feedback quickly, and gives us the ability to ask natural language questions of the data, like "How do people feel about initiative A versus initiative B?" The responses are succinct, eloquent, and backed up with quotes and references from the responses being analyzed. Review collected by and hosted on G2.com.

SS

Steve S.

Owner

Small-Business (50 or fewer emp.)

7/17/2023

"Has gotten me back literally hours back in my day and has cut costs from my expenses"

5/5

What do you like best about Speak?

The recorder feature, and the ability to embed a recorder on sites... and user-friendliness on mobile is a game changers for me. I needed a solution to connect a remote team to our boots on the ground and deliver information to that team in a way that was clear and easy to understand, as they had to analyze real estate that they have never and will never personally see. Speak made that possible. Review collected by and hosted on G2.com.

What do you dislike about Speak?

To date, I have nothing really to say about Speak that I dislike. I will come back to update the review as needed. I had trouble understanding the subscription plans to begin with, however, I was making it more complicated than what it needed to be. Review collected by and hosted on G2.com.

What problems is Speak solving and how is that benefiting you?

I own a real estate team. This platform, and using their magic prompt automation within the platform, combined with the zapier integration .. has allowed me to eliminate one entire job from my staff... which included the requirement for them to drive to a property and be physically present, to spend about an hour making notes, driving back to the office, transcribing their notes into a form and turning that into specific data points, then taking their data points and crafting a narrative for sales and marketing purposes. This usually would take hours across several days... and would require them to be on three different platforms to complete the job. With Speak AI, I am recording a free-form narrative where I just talk about the property and mention everything I see. That's it. 5 minutes. The rest of the work is automated, using their automation, and then sending those results to various other platforms that I use to get that data where it needs to go through zapier. What took several hours across a week's time.. now is completed end to end in about 10 minutes.

I imagined what could be possible, and found that it was possible within Speak AI. I have used chat to chat with support about some questions, and their support is very responsive. The dashboard is intuitive and easy to use. I feel like I have only scratched the surface. I was able to build and test proof of concept during the trial period and am now a subscriber. The pricing and plans are highly customizable to be able to satisfy a wide range of needs. Review collected by and hosted on G2.com.

SR

Sophia R.

Mid-Market (51-1000 emp.)

11/1/2023

"Leveled up virtual sessions"

5/5

What do you like best about Speak?

Speak is a phenomenal tool, and the quality of the product is also reflected in the kindness of Speak's team. The tool is excellent for transcription and analysis. It is fast and easy to use, and it quickly became an essential resource for me. I use it after every virtual event I facilitate to analyze key takeaways, participant sentiment, and notable soundbytes. Review collected by and hosted on G2.com.

What do you dislike about Speak?

The only downside of Speak is that I don't have more videos to transcribe! I love using this tool. Review collected by and hosted on G2.com.

T

Tech Family .

Small-Business (50 or fewer emp.)

12/7/2023

"Very useful to transcribe our videos and provide a summary of the content"

5/5

What do you like best about Speak?

The Automation & API helped us to automatically transcribe, summarize and tag video content. Review collected by and hosted on G2.com.

What do you dislike about Speak?

the pricing can be confusing but not really an issue. The team was very helpful. Review collected by and hosted on G2.com.

MB

Markus B.

Läkarchef psykiatriska kliniken sunderby sjukhus

Small-Business (50 or fewer emp.)

6/2/2023

"Transcribe meetinging to structure my work flow in english and swedish"

5/5

What do you like best about Speak?

It's easy to use, and I can actually get in contact with the team behind the product. As I understand it they work out of USA, which means there can be a few hours response time for me, working in Europe. That's ok though, since it's valueable to be able to speak to a real human if there are questions the FAQ can't answer. Review collected by and hosted on G2.com.

What do you dislike about Speak?

So far I haven't really noticed any huge drawbacks. Transcribing long audiofiles do take some time - maybe 30 minutes for a 50 min conversation. Still that's way better than any human can manage. Review collected by and hosted on G2.com.

NS

noam s.

Small-Business (50 or fewer emp.)

7/2/2023

"Works great, in hebrew too!"

5/5

What do you like best about Speak?

API implementation was easy and streight forward. you can test the API with the free account with free 30mins Review collected by and hosted on G2.com.

What do you dislike about Speak?

the transcription process for hebrew (the only language i tested) is not immediate and takes abount 45 seconds. Review collected by and hosted on G2.com.

What problems is Speak solving and how is that benefiting you?

transcription of whatsapp api audio messages for our deaf technical support team members. They give support through whatssapp for our clients but sometimes clients use recorded audio for support requests. we wanted to make it as seamless as possible for the representatives without the needing to ask for clients for a written version of their audio message. Review collected by and hosted on G2.com.

HF

Husain F.

Small-Business (50 or fewer emp.)

8/15/2023

"Speak Ai is a valuable tool if you know how to use it"

4/5

What do you like best about Speak?

The transcription and ease of editing was pretty good. The speech recognition was great. I like how quick everything is processed and turned into data visualizations. Review collected by and hosted on G2.com.

What do you dislike about Speak?

I wish there was more of a distinction between commercial use and academic use. If it were possible, some more features that focus on academic research would be great. Review collected by and hosted on G2.com.