I really appreciate Sparrow for its very quick and highly responsible response. They make sure everything worked out and stay connected during my leave. I'm grateful for Irene's help too. They helped me a lot. Review collected by and hosted on G2.com.

Nothing. Everything is so good about sparrow. Review collected by and hosted on G2.com.

I liked how Sparrow walked me through making sure that I got my pay and benefits and also interfaced with my employer. It was able to answer my questions and overall, just made something that's very complex very easy for me. The initial setup was extremely easy, and I don't even remember having to really do much setup. Review collected by and hosted on G2.com.

There are certain things that I needed to go to TriNet for that Sparrow didn't support. It was a little confusing understanding what Sparrow supports versus what I had to figure out on my own. Review collected by and hosted on G2.com.

Extremely helpful, quick to reply, and always friendly. They ask questions to make sure they fully understand my issue or concern and address it properly. Review collected by and hosted on G2.com.

I didn’t encounter any issues in any of my situations. Review collected by and hosted on G2.com.

I love how Sparrow simplified the entire leave process and made sure I was getting paid. Alecia, my leave specialist, was extremely helpful, doing everything for me. The dashboard was super easy to navigate, allowing me to see how I was getting paid over my 12-week leave. It saved me so much headache and time, making the process easy and painless. The initial setup was extremely easy, with Alecia guiding me through all the steps. Compared to stories from friends, my experience with Sparrow was a dream, and I'd rate it a perfect 10 out of 10. Review collected by and hosted on G2.com.

Nothing I disliked. Review collected by and hosted on G2.com.

Simple interface and responsive representatives Review collected by and hosted on G2.com.

Sometimes unclear when Sparrow has communicated with EDD office. Review collected by and hosted on G2.com.

I find Sparrow easy to navigate, which makes it user-friendly. However, what's even more important for me is the support and representative that I worked with, who were extremely helpful in managing the nuance and complexity of paternity leave logistics. It was all a well-designed experience. Review collected by and hosted on G2.com.

Truly nothing - it was an excellent experience. Review collected by and hosted on G2.com.

the customer service. Every member of the staff was quick to respond and made the process feel seamless. Review collected by and hosted on G2.com.

I didn't experience any downside. Sparrow took all the burden off my hands! Review collected by and hosted on G2.com.

It streamlines the leave process by making it very easy to know what paperwork you need to fill out and when, and eliminates some of the coordination burden too. Review collected by and hosted on G2.com.

The UI can be a bit confusing to know what lives where and track pay during leave. But it is all there if you know where to find it/how to read it. Review collected by and hosted on G2.com.

The person from Sparrow that was assigned to help me was very informative and available. When I emailed with a question, I got a response right away. She outlined everything I needed to know clearly so there was no confusion. She helped me stay on top of my tasks. Sparrow made it so that I did not need to worry or spend excess time taking care of logistics during my time of leave - I could focus on my family. Review collected by and hosted on G2.com.

The platform where I had to submit documents was a little confusing. It wasn't super clear where I needed to upload certain things. I got answers right away to clarify this, but more direction in the platform, or in emails, could be helpful. Review collected by and hosted on G2.com.

I appreciate Sparrow for making the experience seamless and stress-free, especially during such an important time in my life like parental leave. They informed me of the necessary paperwork, alerted me of deadlines, and handled all the paperwork processing for me. They communicated often and clearly, and their dashboard was really helpful for staying on track. The dashboard laid out the timeline and necessary actions in a way that was easy to follow and understand. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.