--- title: SparkTG Reviews meta_title: 'SparkTG Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SparkTG works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 3 scale: '5' date_modified: '2025-10-31' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # SparkTG Reviews **Vendor:** SparkTG **Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) **Average Rating:** 3.8/5.0 **Total Reviews:** 3 ## About SparkTG SparkTG provides cloud telephony services. ## SparkTG Reviews ### 1. Not too recommendable **Rating:** 2.5/5.0 stars **Reviewed by:** Dhritiman C. | Associate Product Support, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about SparkTG?** Connecting calls to the customers without showing spam **What do you dislike about SparkTG?** Sometimes, the call will not get connected **What problems is SparkTG solving and how is that benefiting you?** We can use a single number by the whole company to call all the customers ### 2. One of the best Cloud Telephony platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Abhinav K. | Director-Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about SparkTG?** SparkTG offers a no-frills cloud telephony experience enabling you to get in touch with your customers and keep track of them. **What do you dislike about SparkTG?** SparkTG costs a bit more as compared to some other cloud telephony platforms. **What problems is SparkTG solving and how is that benefiting you?** Prior to SparkTg, we were facing a lot of call drops and poor connectivity. However, SparTG provided us with excellent voice quality and made it much easier. ### 3. Reliable And Efficient communications solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Monish K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about SparkTG?** real-time dashboard colabrations and good contact services real time analysis and customer support **What do you dislike about SparkTG?** admin dashboard can be improved , it looks little non user friendly , search feature can be introduced in there **What problems is SparkTG solving and how is that benefiting you?** we use this tool for communication and advertising purpose and distribution of informations we are a pricing solution providers ## SparkTG Discussions - [What is SparkTG used for?](https://www.g2.com/discussions/what-is-sparktg-used-for) - [View SparkTG pricing details and edition comparison](https://www.g2.com/products/sparktg/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A19%3A53+-0500&secure%5Bsession_id%5D=3b5f57f6-1046-496f-8e69-2e51478f5ad0&secure%5Btoken%5D=30f1a2b4dcc173332ecc1c71043952f69f4b42a2cb73d566e06f8d81f39428ce&format=llm_user) ## SparkTG Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition ## Top SparkTG Alternatives - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,488 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,065 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,582 reviews)