Verified User in Internet
CI
Verified User in Internet
Enterprise (> 1000 emp.)
"Very responsive and providing a lot of value"
4/5
What do you like best about SparkPost?

I find their support team to be very responsive to issues. I also enjoy the monthly reports as to how our mail is performing, this provides a lot of value to my team. Lots of flexibility in the tool making it easy for it to mean our needs Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

We primarily use the API integration so I found it difficult to implement but I felt that we had the support we needed and now that the initial set up is done its easy to use Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"SparkPost off platform sending"
4/5
What do you like best about SparkPost?

Excellent customer service and notification of when they are making changes to any of their systems ahead of time. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

The only real complaint i have is the lack of history on templates. So if someone makes a blunder there is no history to rollback or know who/when exactly it happened. Review collected by and hosted on G2.com.

Response from Jennifer Lacey of SparkPost

Hi There!

Thanks so much for being part of the SparkPost family! I wanted to let you know that we hear you on the template concerns and have plans to improve that whole interface (UI and API components of it) later this year.

In the meantime, please keep sharing your feedback and suggestions as they really help drive the things we do! You can reach our product team at product@sparkpost.com with additional feedback!

Verified User in Internet
UI
Verified User in Internet
Enterprise (> 1000 emp.)
"Email Service"
5/5
What do you like best about SparkPost?

Email sending and customization, ability to embed pictures that are responsive Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Would like more monitoring. Would like to use markdown. Review collected by and hosted on G2.com.

Manjunath S.
MS
Manjunath S.
Product Owner
Computer Software
Enterprise (> 1000 emp.)
"Spart post review"
4.5/5
What do you like best about SparkPost?

webhooks, easy interface (API), reporting and anaytics Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

We are still implementing and have not run into any issues. Review collected by and hosted on G2.com.

Trevor B.
TB
Trevor B.
Senior Scientist
Research
Small-Business (50 or fewer emp.)
"Most generous free plan in any email sending service"
5/5
What do you like best about SparkPost?

The volume of emails that can be sent with SparkPost is truly impressive -- 100,000 emails per month at no charge! This alone makes it worth trying at the very least.

I found it exceedingly easy to set up SparkPost to work with my website. The web interface is clean and simple, and the documentation was surprisingly great when I needed additional help. Checklists in the web interface ensured that I had set up all of the DNS records correctly, and the ability to quickly send a test email provided peace of mind that I had actually set up everything correctly.

Another minor but appreciated feature of SparkPost is two-factor authentication through any app like Google Authenticator or Authy. While minor, implement two-factor authentication makes me feel more secure in trusting SparkPost with the ability to email all of the users of our products. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

I have not yet run into anything I've disliked about SparkPost. Review collected by and hosted on G2.com.

Alina U.
AU
Alina U.
Chief Marketing Officer
Mid-Market (51-1000 emp.)
"Decent solution that substituted Mandrill"
5/5
What do you like best about SparkPost?

After the news about Mandrill & MailChimp integration, we were looking for another mailing service that will meet our needs and found SparkPost. These guys definitely know what they are doing.

We integrated it with OWOX BI service and now I use it for all my email marketing needs.

What I can say:

- It is packed with good real-time analytics and intuitive interface;

- Due to high daily mail limits, so there's no problem in testing templates and checking campaigns;

- Performance and delivery rates are also great;

- The amount of data it provides over hooks is overwhelming;

- It is well documented, and the solutions to issues are quite easy to implement.

By far I didn't have any critical issues with it and failed none of my campaigns. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Before integrating the webhooks, Message Event reports were a mess due to 1000 results limit.

If you lost the API key, just live with it, you will never see it again =) Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Integration Architect"
3.5/5
What do you like best about SparkPost?

the whole end to end integrations and email delivery Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

issues when integration with Hp extreame Review collected by and hosted on G2.com.

Verified User in Internet
II
Verified User in Internet
Enterprise (> 1000 emp.)
"Deliv"
3.5/5
What do you like best about SparkPost?

Solid overall mta seems to do exactly as expected Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Not much, like I said a solid mta that does what asked. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Good alternative to Mandrill and Mailgun"
5/5
What do you like best about SparkPost?

it free for teams which send low levels of emails, has a good number of ways to connect to your app just like Mandrill.

For me the main issue was pricing. Mandrill suddenly started kicking out free customers and I needed something similar and SparkPost was the best alternative that I could find. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

There is nothing much to dislike about SparkPost. it offers the same number of features as Mandrill and a decent quota at the moment. Review collected by and hosted on G2.com.

Akram Hasan S.
AS
Akram Hasan S.
CTO
Computer & Network Security
Small-Business (50 or fewer emp.)
"Very restricted and Authentic email service"
3.5/5
What do you like best about SparkPost?

They are one of the leading email delivery system online. Offering some amazing features you might consider to think about. White label domain, API access, spam word detection any other features here. I mentioned "Authentic" because they are very awake about every single delivery. You can't use any fake header information on your email made them Authentic. They are restricted because system will reject any emails not sent from your domain name. It's pretty great service yet sometimes you may not like. For example , you want to deploy emailing on your cellphone app, here lot of drama using SparkPost for this service. Because your email been not sending from your domain name.

But yes they are Authentic so you can trust their delivery. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

As I mentioned before the only thing I didn't liked is domain restriction. Yet they offered few solution for this but I will always vote for the easiest. I have to be honest, they are amazing and trust worthy email delivery service. Review collected by and hosted on G2.com.