I find their support team to be very responsive to issues. I also enjoy the monthly reports as to how our mail is performing, this provides a lot of value to my team. Lots of flexibility in the tool making it easy for it to mean our needs Review collected by and hosted on G2.com.
We primarily use the API integration so I found it difficult to implement but I felt that we had the support we needed and now that the initial set up is done its easy to use Review collected by and hosted on G2.com.
