--- title: SparkPost Reviews meta\_title: 'SparkPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how SparkPost works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 73 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### SparkPost Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **quick and helpful support team** of SparkPost, enhancing their experience with the easy platform. [(1 mentions)](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397644&qs=pros-and-cons#reviews) Users enjoy the **ease of use** of SparkPost, complemented by a responsive support team for quick assistance. [(1 mentions)](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397646&qs=pros-and-cons#reviews) Users report delays from CSM and struggle with emails landing in **spam folders** , impacting communication effectiveness. [(1 mentions)](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397647&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , particularly regarding delays and spam-related issues. [(1 mentions)](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397645&qs=pros-and-cons#reviews) Users are frustrated with the **time delays** from CSM and issues in identifying emails landing in spam. [(1 mentions)](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397648&qs=pros-and-cons#reviews) ### Top Pros or Advantages of SparkPost ##### 1. Customer Support Users value the **quick and helpful support team** of SparkPost, enhancing their experience with the easy platform. [ See 1 mentions ](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397644&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj G.") AG Anuj G. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Platform with Responsive Support" What do you like about SparkPost? Easy to use platform, quick support team to solve your questions ##### 2. Ease of Use Users enjoy the **ease of use** of SparkPost, complemented by a responsive support team for quick assistance. [ See 1 mentions ](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397646&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj G.") AG Anuj G. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Platform with Responsive Support" What do you like about SparkPost? Easy to use platform, quick support team to solve your questions ### Top Cons or Disadvantages of SparkPost ##### 1. Email Spamming Users report delays from CSM and struggle with emails landing in **spam folders** , impacting communication effectiveness. [ See 1 mentions ](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397647&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj G.") AG Anuj G. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Platform with Responsive Support" What do you dislike about SparkPost? Delay from CSM or unable to find user landed in spam ##### 2. Poor Customer Support Users express frustration with **poor customer support** , particularly regarding delays and spam-related issues. [ See 1 mentions ](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397645&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj G.") AG Anuj G. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Platform with Responsive Support" What do you dislike about SparkPost? Delay from CSM or unable to find user landed in spam ##### 3. Time Delays Users are frustrated with the **time delays** from CSM and issues in identifying emails landing in spam. [ See 1 mentions ](https://www.g2.com/products/sparkpost/reviews?filters%5Bsentiment_snippet%5D=2397648&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj G.") AG Anuj G. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Platform with Responsive Support" What do you dislike about SparkPost? Delay from CSM or unable to find user landed in spam ## Top-Rated Alternatives [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![Twilio SendGrid Email API](https://images.g2crowd.com/uploads/product/hd_favicon/11065b0c84d6d0a6c0a8e8ade2b9467e/twilio-sendgrid-email-api.svg "Twilio SendGrid Email API") Twilio SendGrid Email API 4/5(368) ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) [ View All Alternatives ](https://www.g2.com/products/sparkpost/competitors/alternatives) ![Andrea H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea H.") AH Andrea H. Research and Development VISTA at Isabel’s House Small-Business (50 or fewer emp.) 12/8/2021 "Helpful for Email Marketing" 3.5/5 What do you like best about SparkPost? I like that it allows us to easily batch-send emails using the contacts created and stored in Giveffect. It makes pulling contact lists much easier! Review collected by and hosted on G2.com. What do you dislike about SparkPost? I don't like how the standard formatting comes through when someone receives one of our emails. Unless we create the email using drag & drop, they look unremarkable. Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? We are solving the problem of sending emails in batches with ease. The fact that I can email any list that I can pull from Giveffect and make a template to send again and again makes our job much more manageable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Marion R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marion R.") MR Marion R. Senior Customer Service Representative Small-Business (50 or fewer emp.) 12/6/2021 "SparkPost is okay" 3.5/5 What do you like best about SparkPost? Templates! Templates! Templates! There's so many templates available its great. A great addition for designers and marketers. I use the for Instagram and Facebook. Review collected by and hosted on G2.com. What do you dislike about SparkPost? Most of the templates seemed geared for social media but not more than anything else. The program could be more robust, but it's excellent for what it does. Some may want to consider Canva. Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? It's great for quick social media post for advertising and marketing. If you have sale or something to post on social media this is great for you. Its a speedy option to have. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TH Tammy H. Operations Manager Small-Business (50 or fewer emp.) 12/8/2021 "Love SparkPost!" 5/5 What do you like best about SparkPost? SparkPost is so easy to use and makes my posts look so professional! Review collected by and hosted on G2.com. What do you dislike about SparkPost? Sometimes I would like to be able to change the template around. Review collected by and hosted on G2.com. Recommendations to others considering SparkPost: If you need an app to help make your posts look professional and unified, choose SparkPost! Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? I love that I can Brand my posts so they all have a unifed look. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 1/4/2022 "Making Email Deliverability easy!" 4.5/5 What do you like best about SparkPost? Health Score Feature is just the best. I can look at the health score to understand hows the IP and Domain are performing. The recommendation that spark post gives for bounced emails is also great. Auto IP warmup is another feature that reduces human efforts. Review collected by and hosted on G2.com. What do you dislike about SparkPost? Sometimes it gets challenging to track email events. Although filter helps you, but it can be improved. Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? Email Deliverability Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") UO Verified User in Online Media Small-Business (50 or fewer emp.) 1/12/2022 "Good software, easy to use" 5/5 What do you like best about SparkPost? I like how it's on my phone and simple to start using with no training. Review collected by and hosted on G2.com. What do you dislike about SparkPost? Not much. It's pretty intuitive and simple to use. I didn't feel like I needed too much training. Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? It's nice that it integrates pretty well with social media apps Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 12/22/2021 "Spark Post enables non-design staff to create professional marketing materials" 5/5 What do you like best about SparkPost? I like the high-quality photos and design tools and the app's user-friendliness. Review collected by and hosted on G2.com. What do you dislike about SparkPost? The design grid can feel rigid, but it's usually easy to find workarounds. Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? Spark Post allows non-designers to create high-quality marketing materials with ease. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 8/17/2021 "OK for simple Projects" 3.5/5 What do you like best about SparkPost? Lots of templates make customizing for your needs easy. Review collected by and hosted on G2.com. What do you dislike about SparkPost? somewhat complicated editing system on a phone makes changes tough. Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? Making posts for social media. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/28/2020 "Easy to use self-service SMTP client" 5/5 What do you like best about SparkPost? SparkPost allows for both Dedicated IP and Shared IP environments. This allows flexibility for the sender while building or maintaining sender reputation. The interface allows to easily manage the environments and has throttling capabilities to make sure you can successfully start up a new dedicated environment as well as assign and move IPs around. Review collected by and hosted on G2.com. What do you dislike about SparkPost? Being strictly the back-end infrastructure to mail, SparkPost requires more advanced knowledge of the landscape or a developer to help you setup your transactional or other mail streams. Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? SparkPost allows our business to get mail out in a fast, effective, and cost efficient manner. It allows near full control of your mailing practices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Small-Business (50 or fewer emp.) 10/14/2020 "Very useful !" 5/5 What do you like best about SparkPost? It is very easy to use! I also really like how the program on the website and app are free. Review collected by and hosted on G2.com. What do you dislike about SparkPost? There is nothing I dislike about this program. Review collected by and hosted on G2.com. Recommendations to others considering SparkPost: Easy to use! Great online tool that allows non designers to create professional quality ! Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? I am not a designer by any means. And this program helps me create designer quality images for free! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Enterprise (\> 1000 emp.) 9/28/2020 "Solid Mailer with Growing Market Share and Resources" 4.5/5 What do you like best about SparkPost? The Sparkpost platform and services group is easy to work with and provides tangible results for your email program Review collected by and hosted on G2.com. What do you dislike about SparkPost? Not much to dislike at this point...maybe adding additional, hardened integrations with the smaller messaging platforms would help over time. Review collected by and hosted on G2.com. What problems is SparkPost solving and how is that benefiting you? Deliverability, inboxing, seamless integration with CDP and messaging platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Email Tracking](https://www.g2.com/categories/email-tracking)[Email Deliverability](https://www.g2.com/categories/email-deliverability)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [Best Restaurant POS Systems](https://www.g2.com/discussions/best-restaurant-pos-systems-in-2025)[Is a dedicated ETO ERP worth the cost for a 20 to 50 person custom fabrication shop?](https://www.g2.com/discussions/is-a-dedicated-eto-erp-worth-the-cost-for-a-20-to-50-person-custom-fabrication-shop)[Is a programmatic job advertising platform worth it for a mid-size recruiting team?](https://www.g2.com/discussions/is-a-programmatic-job-advertising-platform-worth-it-for-a-mid-size-recruiting-team) [How can I ensure the security of sensitive documents during M&A?](https://www.g2.com/discussions/how-can-i-ensure-the-security-of-sensitive-documents-during-m-a)[Which contact center payments solutions reduce setup burden and agent training without complexity?](https://www.g2.com/discussions/which-contact-center-payments-solutions-reduce-setup-burden-and-agent-training-without-complexity)[Pros and Cons Details](https://www.g2.com/products/sparkpost/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)