SparkPlug Reviews (54)

View 2 Video Reviews
Reviews

SparkPlug Reviews (54)

View 2 Video Reviews
4.8
54 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and ability to motivate staff through engaging incentives. Many appreciate how it simplifies tracking sales and rewards, fostering a competitive environment that enhances team performance. A common limitation noted is the lack of a dedicated app, which some users feel would improve accessibility.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Allie M.
AM
Allie M.
Operations Manager
Small-Business (50 or fewer emp.)
"Amazing service"
5/5
What do you like best about SparkPlug?

Sparkplug gives every budtender an opportunity to make their own commission. It's a huge asset to the business as well as the individual. Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

What's not to like!? The service rocks!! Review collected by and hosted on G2.com.

AC
Anna C.
Small-Business (50 or fewer emp.)
"Spark Plug is great!!"
5/5
What do you like best about SparkPlug?

My employees all love SparkPlug because they are able to have a friendly competition and earn $$ at the same time! It definantly is a great way to push products in stores and the employees love earning the comission! Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

I wish Sparkplug was an actual app that managers and employees were able to utilize. Review collected by and hosted on G2.com.

Alexander C.
AC
Alexander C.
Mid-Market (51-1000 emp.)
"SparkPlug Incentives Platform"
4.5/5
What do you like best about SparkPlug?

I enjoy the various features across the platform, including the sales dashboard, at our location, we are very competitive in terms of sales, so being able to see others sales throughout the day is helpful to make sure we are on track with being the top store. Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

I dislike the loading time to get access to some of the information that is on the platform. Does seem to have a few issues concerning connecting to serves but there isn't anything majorly wrong with the program I feel Review collected by and hosted on G2.com.

SG
Sonya G.
Small-Business (50 or fewer emp.)
"Easily track sales"
5/5
What do you like best about SparkPlug?

Super easy to track partner sales. Easy for partners to participate. Sales incentives are fun &straightforward. Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

Nothing. Has been great! If there ever is an issue, Sparkplug support us quick to resolve Review collected by and hosted on G2.com.

EF
Elvin F.
Small-Business (50 or fewer emp.)
"Effective, sale boosting program that our budtenders find easy and motivating."
4.5/5
What do you like best about SparkPlug?

That our staff finds it easy and actually useful. We've done scan-back promotions where the store gets a credit back on products sold. But having to spend time & money marketing, reminding and micro-managing staff, creating leaderboards and communicating and waiting for credit reports and credits to be issued is just all too much. Sparkplug puts the incentive in the budtender's hands. They get text reminders daily (adjustable), and they see the leaderboard and how they need to improve. The budtenders get paid directly, and there is a 0% hit on profit margins because we don't have to run a split discount. Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

One thing that is crucial for success with SparkPlug is that the VENDOR is on top of re-stocking and helping us stay stocked with this incentive going on. We've sold out of product but missed opportunities to sell more because of lack of stock.

Also, educating your staff is a must at the start-up of all of this. Making sure everyone is enrolled and received the initial message. I went around and checked in with everyone individually at the start so they knew how to use it. Review collected by and hosted on G2.com.

BS
Brendan S.
Small-Business (50 or fewer emp.)
"Sparkplug has been great for our budtenders as this helps them to have more fun and make more money."
5/5
What do you like best about SparkPlug?

I enjoy the fact that Sparkplug gives our budtenders the chance to make a little more money and get them more familiar with brands. Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

I haven't really seen a downside just yet. Review collected by and hosted on G2.com.

JS
James S.
Small-Business (50 or fewer emp.)
"Great platform"
5/5
What do you like best about SparkPlug?

Use for all people budtenders and accounts Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

Need better app for phone use so updating that Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"This has been a wonderful experience so far for not only just myself but my staff as well."
5/5
What do you like best about SparkPlug?

The staff always enjoys a little competition so this helps them achieve that. Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

I'm still learning my in's ans out's can't say i've had a bad experience. Review collected by and hosted on G2.com.

DO
Dalyn O.
Director of Growth
Mid-Market (51-1000 emp.)
"Excellent Platform for Efficiency and Visibility"
5/5
What do you like best about SparkPlug?

As an operator it saves hours of reporting. As a brand it opens up an entire new layer of data without requesting it from your retail partners. Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

Can lead to staff only focusing on certain inventory which can be a problem when youre investing in other products as well. Review collected by and hosted on G2.com.

Christopher W.
CW
Christopher W.
Mid-Market (51-1000 emp.)
"Great changes to make funds more accessible"
5/5
What do you like best about SparkPlug?

The transition to allow funds from Sparks to be redeemed in other forms besides Amazon gift cards and Visa Debit Giftcards. Being able to transfer to another account such as Venmo, or directly ACH has been a big benefit to building participation in these programs. Review collected by and hosted on G2.com.

What do you dislike about SparkPlug?

My biggest concern with the Sparks we receive is the categories of products that are hard to sell for our particular store's clientele make for low payouts, in conjunction with hard to attain targets. Review collected by and hosted on G2.com.