# Span Reviews **Vendor:** Span **Category:** [Software Development Analytics Tools](https://www.g2.com/categories/software-development-analytics-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 11 ## About Span Span is an AI-native software development intelligence platform that enables R&D teams to build software together more efficiently and with less coordination fatigue. Invest intentionally, help teams find flow, and operationalize best practices. We help answer questions around: Speed, Quality, Process, and Allocation like: - How can we move faster and what’s slowing engineers down? - Are we effective and catching defects? - Is our hiring and onboarding effective? - Are we delivering projects predictably? If not, why not? - Do developers have enough time to do deep work? - Are developers investing their effort effectively? ## Span Pros & Cons **What users like:** - Users love the **clean UI** and valuable metrics of Span, enhancing their overall experience and insights. (4 reviews) - Users commend the **incredibly responsive customer support** from the Span team, enhancing their overall experience with the tool. (2 reviews) - Users praise the **fast delivery speed** of Span, enhancing workflow with insights and intuitive navigation. (2 reviews) - Users find Span to be **very easy and intuitive** , streamlining data analysis and enhancing organizational clarity. (2 reviews) - Users value the **intuitive design and insightful metrics** of Span, enhancing collaboration and process improvement effortlessly. (2 reviews) - Management Efficiency (2 reviews) - Users value the **insightful metrics analysis** of Span, enhancing understanding of team performance and trends. (2 reviews) - Users value the **responsive team collaboration** in Span, leading to enhanced insights and consistent visibility across projects. (2 reviews) - Users value the **enhanced visibility** Span provides into team metrics, aiding collaboration and process improvement. (2 reviews) - Customization (1 reviews) **What users dislike:** - Users seek improved **metrics customization** options in Span to better suit their unique business operations and needs. (2 reviews) - Users find that the product has **clunky workflows** that can be difficult to navigate, despite strong customer support. (1 reviews) - Users desire more **dashboard customization options** to tailor metrics and improve their overall experience with Span. (1 reviews) - Users are concerned about the **inefficiency** caused by micromanagement, which undermines productivity and employee well-being. (1 reviews) - Users feel Span has **inefficient tracking** , lacking focus on crucial metrics that truly enhance development speed. (1 reviews) - Lack of Customization (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) - Slow Performance (1 reviews) - Team Management (1 reviews) ## Span Reviews ### 1. Span is Great for Resource Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff W. | VP, FP&A, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Span?** As our company's VP of Finance, it's hard for me to know what EXACTLY my engineers and product teams are working on. Through Span, I'm able to tag what projects each individual employee is working on and apply their own respective compensation rate against that project. After aggregrating all of the employees, I can then see I have 8 FTEs working on project X which cost me $Y. I have 11 FTEs working on project B costing me $C. It's a great tool giving me visibility into managing our company's labor resources against our critical projects/goals. It also helps that the Span team is incredibly responsive. Any feature requests that I have are met with genuine curiousity as to my use case and with a plesant attitude. I love their team. **What do you dislike about Span?** I've only been using the platform for 2 months now, but haven't found anything material that bothers me. As mentioned before, anything that I've wanted, they've addressed for me personally. **What problems is Span solving and how is that benefiting you?** Resource allocation management. It gives me, a finance exec, visibility into what my R&D teams are working on. ### 2. Span is an awesome tool for gaining insight into team health and velocity **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor B. | Software Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Span?** - Lots of useful metrics, and it's easy to to see comparisons (over time, relative to org, etc) - Dark mode is incredible and makes me want to use the product more - The team is responsive, collaborative, and generally cares about user expeirence. Great all around - Depth of information is really valuable, and there is clear thought into what metrics exist - The Insights functionalty is super useful, and notification options that go along - UI is clean across the app. Especially the activity log screen **What do you dislike about Span?** Nothing major! Some additional features I'd love to see in the future: - Would be great to be able to tweak the definitions for some calculations, or fork off of core metrics to tailor them more. Example - some of the time calculations can be nuanced (meeting time, focus time, etc). The defintions that power these metrics sometimes miss out on how different companies operate, and may over/under capture the actual time (e.g. if an interview is scheduled, but technically has only has 1 "participant", how does that get captured?) - Would be nice to have more aggegation options. I'd love to have a landing screen dashboard where you can pick the top 3-4 metrics to surface in one rollup dashboard. The Reports Summary is close, but doesn't quite have the customization I need. Even a "favorite" option within each individual metrics tile could feed into an individualized view **What problems is Span solving and how is that benefiting you?** - Developer velocity (helps me identify where we can be more efficient with code output) - Time management (helps me identify where we can be more efficient with people's time) - Onboarding progress (helps me analyze how folks are ramping up as a developer) ### 3. User-friendly tool that provides valuable insights to gauge how we doing and identify opportunities **Rating:** 4.5/5.0 stars **Reviewed by:** Chris F. | Quality Engineering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Span?** The SPAN team is kind, very collaborative, receptive our our needs and eager to address any concerns. They care about their product and their customers. Some of things I've come to appreciate about the tool so far include the following : - Easy and intuitive - One stop shop for key Jira metrics I care about -Saving on time previously spent creating queries and dashboards to extract the desired metrics -Allows leadership to gain insights that can lead to meaningful conversations on ways we can improve our processes and practices -It has helped provide some light on patterns we had not noticed -The ability to customize the Teams to suit our needs **What do you dislike about Span?** Nothing meaningful to add here. As a new user, I'm still tinkering with it and continuing to explore it's potential for our team. However, the SPAN team has been very receptive the issues and requests we've raised so far so nothing to add at this time. **What problems is Span solving and how is that benefiting you?** Like the saying goes "if you can't measure it, you can't improve it" . Having visibility to the meaningful metrics will help us determine if have can contribute to faster delivery and quality of our product. ### 4. I actively Recommend Span to Engineering Colleagues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Span?** The tool is easy to use, the team is incredibly responsive, and the data we get is invaluable. We use it across our organization to inform allocation, velocity, and performance. Getting it set up was way easier than other tools and the intrgrations we have with JIRA, Github, and Gcal helped to illuminate areas of the company that we didn't have before. **What do you dislike about Span?** When I have something I dislike about Span, I raise it as a product feature. Sometimes they don't do it, sometimes they can and do. But I always know. **What problems is Span solving and how is that benefiting you?** We've been able to understand areas of the organization and how we are progressing. For the first time, we know how we are spending our time with a level of accuracy that we didn't have ever before. AND we can take action to improve it. ### 5. Span is an incredible insight product & aligns with company values to enable great conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Span?** They have been very supportive in our mission to improve our productivity by giving us insights into time spent coding, team activity, and throughput. As a company they've built trust by staying very close to our team, making product improvements as we've requested them, and the accuracy is very high. I hear zero complaints of the variety - 'this data isn't right' or 'I disagree with what this tells us'. It's been very helpful for getting initial insights to spark team conversation on how to improve how we work. **What do you dislike about Span?** It is a relatively new product so some features we've had to see incremental improvements to in order to use them, but they are very responsive and so it's really not an issue any more! **What problems is Span solving and how is that benefiting you?** Productive time vs meeting time insights, code throughput, developer engagement/community, relative team comparison ### 6. Great for getting signal into your teams rhythms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Span?** Span has been incredibly helpful for ust to get a sense of how are team is working and performing. It allows us to ensure that what we strive for is happening in the day to day lives of our engineering team. Span allows us to get folks on the same page and create consistent vs. point in time visibility. **What do you dislike about Span?** No major dislikes, the team is responsive to feedback and constantly innovating. **What problems is Span solving and how is that benefiting you?** Span helps us see where teams might be spinning, which allows us to dig in and improve process to allow them to move faster. I also find it really helpful for ensuring that when we make changes it doesn't have an adverse effect on productively and throughput of our organization. Its a great signaling tool for us that then drives action. ### 7. Great product and team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Span?** Span is giving us insights on delivery, performance, and planning metrics that we never had before in an easy intuitive snappy interface. Also, the setup was relatively straightfoward. The team at Span is fantastic to work with; they are very friendly, incredibly responsive, and are very comitted to build a successful platform. **What do you dislike about Span?** Nothing major really. There are some kinks in the product that the team is still ironing out which is expected from a very new product. There are some heavy drill downs that could time out for example every now and then. **What problems is Span solving and how is that benefiting you?** Span is helping us in a few ways with problems around velocity: 1. insights about inidividual performance. 2. highlight gaps in team-level delivery 3. show investment-level breakdowns ### 8. Awesome app for developer insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Span?** Span is a game changer as an IC. It allows me to view my coding stats and see where I am improving or falling behind. The user experience is clean, with navigation being obvious and quick. Detailed breakdowns about the PR and Delivery process has allowed me to optimize my workflow by focusing on where things are slowing down. **What do you dislike about Span?** An integration with Azure Dev Ops would be great, I believe it's coming in the future. Also, a desktop app that I could keep open outside of my browser would be cool too. **What problems is Span solving and how is that benefiting you?** Insight into our own developer workflow is lacking without a tool like Span. Getting comprehensive statistics about how I'm working allows me to precisely improve in areas where it is most needed. ### 9. Great tool for high level views into team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Span?** Span has been very helpful to pinpoint trends and patterns both on individual teams and in the organization at a higher level. The metrics help tell a story and identify bottlenecks **What do you dislike about Span?** Product is still younger, so some workflows are sometimes a bit clunky and hard to digest. Team is very customer centric and always willing to take feedback though! **What problems is Span solving and how is that benefiting you?** - High level overview of what team and organization are working on - Working norms for team and organization - Code level metrics for engineers that are hard to get otherwise - Survey tool ### 10. Love working with Span **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra M. | EPD Enablement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Span?** I like that it makes the metrics I need to see (onboarding) easily visbile. **What do you dislike about Span?** I'm excited to have all onboarding metrics in their own separate dashboard. **What problems is Span solving and how is that benefiting you?** I need to have visbility into certain metrics to determine the success of certain programs I'm implementing. ### 11. Span is kinda cool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Span?** Cool UI, pretty good insights, I don't hate it. **What do you dislike about Span?** Kinda big-brother esque, doesn't track what really matters for dev speed, even though I know that's near impossible to capture purely on a quantitative basis. **What problems is Span solving and how is that benefiting you?** Insights into dev metrics, and things that leadership cares about. - [View Span pricing details and edition comparison](https://www.g2.com/products/span-span/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+05%3A50%3A30+-0500&secure%5Bsession_id%5D=fbe80343-50f8-4f7f-96ab-683796644dcc&secure%5Btoken%5D=8db2ca98b357c731f7f955a8d196c42e6bdd8ec4e2ee741bfa9c398b9eec8db0&format=llm_user) ## Span Features **Functionality** - Repository Integration - Analytics and Trends - Productivity Updates **Management** - Historical Data Consolidation - Data Context - Testing Integration ## Top Span Alternatives - [Jellyfish](https://www.g2.com/products/jellyfish-2025-10-22/reviews) - 4.5/5.0 (427 reviews) - [DX](https://www.g2.com/products/dx-platform/reviews) - 4.6/5.0 (317 reviews) - [Swarmia](https://www.g2.com/products/swarmia/reviews) - 4.4/5.0 (294 reviews)