Ease of use and the fact it works well. The dashboard is intuitive and responsive. I use both the appliance and cloud features. Having a portal for quarantine access and sandbox viewing of the emails helps our end users make better spam decisions. Review collected by and hosted on G2.com.

There are components of the cloud offering that I only can change by calling support - I would ideally like portal access to those features. These features are mail relay related. I also don't like that they are different portals of access which makes things a little more difficult to administrate. Review collected by and hosted on G2.com.

The most I like is incredible effectiveness. So many options to set, so many switches - if you have knowledge how to fight with spam, SpamTitan gives you many tools to achieve your goal. And all this software for a reasonable price! Review collected by and hosted on G2.com.

I don' t like the selling model, where after a year you have to pay the same price than the year before. I like to be mentioned as a loyal customer when software producer gives me a better price than the completely new customers. Review collected by and hosted on G2.com.

The combination of price and performance is great. It was very easy to set up and so far has cut our number of spam emails down to almost nothing. It's also very easy to whitelist, blacklist, release from quarantine, etc. Review collected by and hosted on G2.com.

I don't have any major complaints. It worked well out of the box but we do still have the occasional email to whitelist while it learns our company's needs. It would be nice if there was an option to store more than the previous 8 days worth of email. If someone goes on vacation for a week or longer, they will not be able to recover the older stuff from the quarantine. Review collected by and hosted on G2.com.

Where to start with this, its standalone so there is no cloud dependencies, very good layout and intuitive. Works as advertised in removing 99% of the spam virus’s and malware. Installation takes minutes with minimal configuration. However, it also allows for a wide variety or customizations. Support is outstanding. Review collected by and hosted on G2.com.

There isn’t much to say that I don’t like about this software but if I had to say one disappointing point is that its not capable of county blocking. IE if ii don’t want to accept email from Russia I cannot block that on mass. Though it does identify sender origin. Review collected by and hosted on G2.com.

When deciding which service was best, no time was spared in answering all out questions and generally being as helpful as possible! This made making the choice very easy! Since using the service our Spam Levels have been near zero, and where there are false positives the daily email makes it a piece of cake to release them / whitelist the email addresses! Would recommend to anyone. Review collected by and hosted on G2.com.

There is not a lot i would say that i actually dislike! The only thing i think would be useful would be to write custom reports, that you can send as an email. For example all SPF rejected mails. It would also be useful to be able to override SPF protection for certain addresses only. Review collected by and hosted on G2.com.

Having a simple online interface where we can monitor in realtime the emails coming through the system. Blocking persistent emails by domain or email address and White listing email addresses is easier for all users. At any point emails can be released to the user and daily summary makes it great for the user to highlight any false positives. Review collected by and hosted on G2.com.

I've not had an issue with the system since going live 12 months ago. Review collected by and hosted on G2.com.

Definitely am a big fan of the clustered mode for high availability as well as checking outbound emails for specific regex strings. We've caught a few people sending information that they shouldn't have through our system. Review collected by and hosted on G2.com.

I don't like the fact that I can only have one verification server. As rock solid as it is, I'd like to be assured that if our verification server goes offline, the behavior of SpamTitan doesn't change. Review collected by and hosted on G2.com.

Doesn't take long to have it up and running, Menus are clear for easy navigation. Can have multiple users with different roles for team collaboration. I must add that even some will say it is not part of the product for "US" the IT force if you have a great product that lacks support... then you have a problem... for me SpamTitan is a great product with a good support team. Review collected by and hosted on G2.com.

System response might get slow at times, not a huge problem but should be corrected. Quarantine alerts/reports timeframe should be better. I had reports from the system about a valued customer with attachment containing a virus only a day after. This is critical and has to be improved!. Review collected by and hosted on G2.com.

I really like the web user interface, it's clear, easy to understand, and the service was easy to setup.

I love the licensing system. We have a lot of emails account, but most of them are not so much used.

Licensing system is calculated about last days average email count. it's great for us. Review collected by and hosted on G2.com.

Would be great an option to automatically put in the white list an entire domain ( @example.com) from a single false positive mail in the report Review collected by and hosted on G2.com.

Easy to deploy and manage, as well as, very effective in preventing SPAM. Provides for email auth methods, such as, DKIM and SPF verification to validate senders. Easily deployed as a virtual appliance with cluster support. Review collected by and hosted on G2.com.

Finding things is not very intuitive in the web interface and takes a bit to get used to. Review collected by and hosted on G2.com.