KT
Karl-Christian T.
Mid-Market (51-1000 emp.)
"You can't go wrong"
5/5
What do you like best about Sourcepoint Dialogue?

Literally, you can't go wrong.

Navigating consent management, herein regulatory and partner requirements can be daunting.

SourcePoint has built guardrails in SourcePoint Dialogue, in addition to proactive and close product training, setup and support – this keeping us within bounds. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

The inherent complexity of consent management, can on occasion lead to dead-ends: XYZ cant't be set due to lacking ABC, four steps before. Albeit prompted about the lacking condition, knowing how to get back on track can be challenging. Especially if unexperienced with consent management _and_ SourcePoint Dialogue. Review collected by and hosted on G2.com.

DR
Damien R.
Consumer Performance Lead
Enterprise (> 1000 emp.)
"Easy to use and customisable CMP, and amazing support."
4/5
What do you like best about Sourcepoint Dialogue?

The flexibility in what Sourcepoint provides is great, as it's allowed us to fully customise our implementation. The support and guidance we've had has been great; steering us through the complexity of the different layers of compliance. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Nothing that comes to mind, though I've not used other platforms for comparison Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Great CMP"
5/5
What do you like best about Sourcepoint Dialogue?

Sourcepoints support team is one of their biggest positives about them! They always been very quick to respond to any questions, along side that the working groups they have done before with the wider conferences on latest news, leaves me feeling very happy with Sourcepoint as our CMP. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

UI could be improved in places and reporting in certain areas could be improved. Review collected by and hosted on G2.com.

Leopold v.
LV
Leopold v.
Business Analyst
Mid-Market (51-1000 emp.)
"Successful journey from beginner to advanced level"
4/5
What do you like best about Sourcepoint Dialogue?

For me as a beginner in working with a CMP, the support I get with all topics that are unclear to me is outstanding. Not just with the product, also when it comes to general questions about the industry. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

I needed some time to get familiar with the interface. But to be honest, I think that the reason for this is my beginner level at the time I started working with Sourcepoint. Review collected by and hosted on G2.com.

Matthias E.
ME
Matthias E.
Product Manager Consent and Privacy
Enterprise (> 1000 emp.)
"Sourcepoint offers complex solutions to diverse needs in consent management"
5/5
What do you like best about Sourcepoint Dialogue?

Highly individualized solutions are possible and support is swift and helpful. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Data Reporting Dashboard has limits in usability and in depth analysis. Review collected by and hosted on G2.com.

Vincent T.
VT
Vincent T.
Chief Marketing Officer
Mid-Market (51-1000 emp.)
"Great product & amazing support team"
5/5
What do you like best about Sourcepoint Dialogue?

The user interface is really great and easy to navigate. Automatic report & the support level is also very much appreciated. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

There is not much not to like in working with SourcePoint. The only thing in our whishlist is to have ATT optin rates reported in SourcePoint UI. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Best support / account management"
5/5
What do you like best about Sourcepoint Dialogue?

No issue is too big or too small, often taking the time to jump on a call and walk through anything that is difficult to understand or setup . Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

UI can sometimes be a bit clunky, but honestly its still the best in the industry as CMPs go! Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"These guys are the kings of customer service!"
5/5
What do you like best about Sourcepoint Dialogue?

In addition to being a tool that is truly compliant with the IAB TCF 2.2 framework for GDPR, their customer service is fantastic - especially as it applies to educating us on trends, solutions to challenges we are facing, and most importantly helping us understand metrics from their reporting. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

There is NOTHING that I dislike about Sourcepoint Dialogue. Review collected by and hosted on G2.com.

Pål Andreas D.
PD
Pål Andreas D.
Enterprise (> 1000 emp.)
"Great product with even better support"
5/5
What do you like best about Sourcepoint Dialogue?

It is very feature-rich, and we are able to customize it to sattisfy our needs. We arte very happy with the support we get Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

It might be complicated to find some features and understand how some components are related in the GUI Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Great product and service"
4.5/5
What do you like best about Sourcepoint Dialogue?

The SP CMP interface has been easy to set up and use. Additionally, Daisy has been prompt and very helpful with any queries we've had during implementation. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

No downsides of SP have been encountered so far. Review collected by and hosted on G2.com.