Afua D.
AD
Afua D.
Mid-Market (51-1000 emp.)
"The BEST CMP solution we've used"
5/5
What do you like best about Sourcepoint Dialogue?

As a privacy conscious product leader, I've been thoroughly impressed with Sourcepoint's CMP solution. It's a top-tier consent management solution that truly stand out in the market. The platform's flexible, intuitive and configurable components have been a game changer for our team, allowing us to tailor our consent management approach without release dependency to meet both our legal requirements and our business needs. Additionally, the Sourcepoint team is a phenomenal partner to work with; very responsive and collaborative to meet client needs.

If you're looking for a CMP solution that balances compliance with user experience & business objectives, I highly recommend the Sourcepoint CMP solution for any business looking to prioritize privacy while still driving growth. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Overall, I'm pleased with the CMP solution along with the reporting capabilities when compared against prior vendor CMP. An improvement opportunity for the Reporting feature is to offer additional timeframe selections and integrate CMP with translations API service to better manage text translations. Review collected by and hosted on G2.com.

Matthew R.
MR
Matthew R.
Head of Commercial Data
Mid-Market (51-1000 emp.)
"Not just best in class privacy tech, but a consultative service!"
5/5
What do you like best about Sourcepoint Dialogue?

the technology itself is ituiative, flexible and performant but the customer service and level of experitse in the domain of data privacy is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

greater customisation of designs possibly could be offered without requiring custom CSS Review collected by and hosted on G2.com.

Sorcha D.
SD
Sorcha D.
Head of Consent
Mid-Market (51-1000 emp.)
"Great product, along with a really knowledgeable and responsive team"
5/5
What do you like best about Sourcepoint Dialogue?

Really knowledgeable team from a technical perspective. They also have great industry awareness which they share through great customer service.

Customisable dashboard, with detailed reporting.

It's really easy to implement as well, and easy to update messaging, vendor lists, and any other campaign settings. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

I cant say I dislike anything. Though since it allows so much customisation, it can take a while for new users of the system to get to grips with how to use it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Best CMP product we've seen on the market"
5/5
What do you like best about Sourcepoint Dialogue?

We've been working with Sourcepoint as our Consent Management Platform for several years now and can honestly say that they have the best product in the space from the ones we have worked with previously and those that have pitched their solution to us.

The team at Sourcepoint are always super helpful and responsive and ensure that we are always kept informed on changes in the world of privacy and what the implications for our CMP set-up and messaging.

We haven't had integration issues and the platform itself is pretty straightforward to use following the initial learning curve. We've onboarded a lot of new demand partners over the last couple of years, so have needed to use the platform increasingly frequently in order to ensure that they are all set up correctly and can quickly identify any vendors that aren't disclosed in our vendor list or aren't behaving as they should be when it comes to dropping cookies.

With multiple changes on the horizon across a number of countries for publishers when it comes to privacy, working with Sourcepoint and particularly our AM, Daisy, gives us confidence that we'll be able to navigate these when they arise. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

The platform itself isn't always the easiest to navigate and takes some getting used to. We've had to lean on the Sourcepoint team on a few occasions when it comes to making changes. With more frequent use though it has become a lot easier to navigate around and add new vendors, make changes to scenarios, amendments to our messaging etc. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"I would highly recommend Sourcepoint CMP"
5/5
What do you like best about Sourcepoint Dialogue?

The customer support is excellent. The team at Sourcepoint is very knowledgeable and quick to respond. A huge shoutout goes to Sorcha and Daisy for their continuous support.

I would also like to mention how great the Diagnose tool is. It is very easy to navigate and gives us access to vendor data we could not get anywhere else. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Nothing major to mention here, although the reporting tool could be improved. I would love to see a more flexible option for selecting the timeframe. Review collected by and hosted on G2.com.

TC
Tom C.
Programmatic Director
Small-Business (50 or fewer emp.)
"Great Customer Service and Easy to use platform"
5/5
What do you like best about Sourcepoint Dialogue?

Great customer service from the ease of set up on our sites to continued support through the miriad of ongoing privacy changes in the industry.

Also quick to respond and offer advice and solutions - Sorcha was especially helpful and made the answer to any of my questions easy to understand.

The Sourcepoint platform is logical and easy to use, making updates to vendor lists, wording or implementation easy to do. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Nothing to add here, great product all round Review collected by and hosted on G2.com.

Verified User in Newspapers
UN
Verified User in Newspapers
Enterprise (> 1000 emp.)
"Great product and great team"
4.5/5
What do you like best about Sourcepoint Dialogue?

Sourcepoint diagnose is a key tool in our site audit and compliance toolbox, and the team are extremely helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

The tool is useful to get an idea of who is non complaint on our sites but as the URLs are not always accurate, it does not tell us what they are doing or where. Review collected by and hosted on G2.com.

Edward d.
ED
Edward d.
Growth & Monetisation Product Team Manager
Mid-Market (51-1000 emp.)
"Great CMP and Fantastic Support Team"
5/5
What do you like best about Sourcepoint Dialogue?

Sourcepoint is always at the forefront of industry changes and the account managemnt team helpfully is always providing useful updates and support to implement any required changes to protect our expected adtech and martech performance. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

The Sourcepoint Console could be a little more intuitive, however, the account management team more than supports to be able to easily learn how to navigate. Review collected by and hosted on G2.com.

Tinaz .
T
Tinaz .
Programmatic Manager
Mid-Market (51-1000 emp.)
"So far so good!"
5/5
What do you like best about Sourcepoint Dialogue?

My company has been using Sourcepoint for a while now, but I personally only started using it recently. I can see why everyone likes it! The interface is user-friendly, the features are well-designed and cater to publisher needs. It's already made my workflow more efficient. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

While I'm still exploring everything it has to offer, my initial experience has been positive. The support team has been responsive, and any questions I've had were addressed quickly. Overall, I’m happy with it! Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Enterprise (> 1000 emp.)
"A great product, supported by a great product service team"
4.5/5
What do you like best about Sourcepoint Dialogue?

The self-serve portal provides flexibility in meeting the challenges of the ever-changing GDPR landscape. The process of adding sites, managing vendor lists, creating messaging and managing campaigns is easy to follow and if a user does get stuck the product is supported by easy to follow documentation and a responsive and helpful product service team. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

When capturing data for our web analytics platform it would be beneficial if more flexibility was available with the data passback capabilities of the CMP. Review collected by and hosted on G2.com.