Sotrender Reviews & Product Details

Useful display settings, intuitive dashboards, spreadsheets. Review collected by and hosted on G2.com.

Too much data which is sometimes difficult to sort through. Review collected by and hosted on G2.com.

Clarity! It's really user friendly tool, which gives the best feedback to social media manager. Review collected by and hosted on G2.com.

I have no idea, what to mark - it's a tool without defects. Review collected by and hosted on G2.com.

My first contact with Sotrender was in 2013 and with curiosity during this time I see how they developing. For sure people who worked on the other side really listen their users/customers. Additionally they are good source of trends and best practices in social media. Two in one.

Extra plus for customer service and how fast their answer for questions. Review collected by and hosted on G2.com.

Unfortunately nothing but I will say when I find it. Review collected by and hosted on G2.com.

The comprehensive coverage and advice combined with the excellent personal service.

I would recommend adding Pinterest and consider LinkedIn too. Review collected by and hosted on G2.com.

Nothing to dislike really. This platform is great and saved me hours of work. Review collected by and hosted on G2.com.

Sotrender is a great tool both for agencies & brands and for freelancers. With its Data Driven tips and interactive data visualizations you may be sure that your Social Media Marketing decisions will be the most accurate ones. The tool covers main social media platforms: Facebook, Twitter, Instagram, YouTube and the customer service is really friendly& easy to reach out to. Review collected by and hosted on G2.com.

Depending on the size of your social media profiles, aggregating the data after adding a new profile to the tool, may take up to couple of hours. Once it's aggregated, the tool works well, however in the very beginnings you need to be patient, if your profiles have more than 1M fans or followers. Review collected by and hosted on G2.com.

Sotrender is a tool both for agencies & brands and for freelancers. It contains helpful data-driven tips and interactive data visualizations. The tool covers main social media platforms: Facebook, Twitter, Instagram, YouTube and the customer service is really friendly & easy to reach out to. Review collected by and hosted on G2.com.

Depending on the size of your social media profiles, aggregating the data after adding a new profile to the tool, may take up to couple of hours. Once it's aggregated, the tool works well, however in the very beginnings you need to be patient, if your profiles have more than 1000K fans or followers. Review collected by and hosted on G2.com.

1. iips are great;

as a PR agency we run many fanpages. Following the tips offered by Sotrender makes our job easier

2. raporting is useful and we sabe much time

3. quick online consultancy; whenever there is a question - there comes an answer

Review collected by and hosted on G2.com.

I cannot think of any serious disadvantages.

A few years ago I suggested one tiny feature we needed and it is already implemented.

Maybe separating paid from unpaid results could be a bit better. Review collected by and hosted on G2.com.

My favourite aspect of Sotrender was working with the actual people at the company. Any time I had trouble understanding a feature or had a problem with the interface, they offered quick and reliable customer service. I know that if I have a problem I can call them any time.They are flexible , and that's what I need working till midnight. Review collected by and hosted on G2.com.

It was hard to understand the full capabilities of the tool at the beginning. It became clearer as time went on, but I got the full hang of it once i sought help from their customer service. After that, I felt like I had a very good handle of the tool. Review collected by and hosted on G2.com.

I run a social media agency and work for corporate clients like Nestle Poland, L'Oreal Polska and Polpharma.

We've been using Sotrender in our agency since the very beginning of this tool and we're finding it not only helpful but absolutely necessary in our every day work.

The data are shown in a very clear, comfortable and also esthetic way, the reports are easy to review, download and ready to send to our clients. We especially value the ability to compare the data of our clients' brands and competition, as it's useful for setting KPIs, monitoring competitors' actions and also is a very useful insight during the preparation of strategies.

We also had a chance to use special, dedicated analytical reports prepared by the Sotrender team and those I can also recommend as a source of deeper insight into the social media landscape for brands. Review collected by and hosted on G2.com.

We'd love to have the possibility of exporting the reports also directly in form of a Power Point presentation the way it's possible in tools like AgoraPulse.

I don't like the brands' Response Rate indicator as I see it as misleading for the clients (it only counts replies for the posts shared on pages' walls) but since I know that Facebook mechanism doesn't allow better statistics we need to work on what we have. Review collected by and hosted on G2.com.

Automatic tips pointing out what to improve to run Facebook pages more effective. It makes startegy decision easier. Automatically generated reports and competitors analysis are very helpful too. Review collected by and hosted on G2.com.

The amount of data analyzing by Sotrender is sometimes overwhelming. It takes time to understand them better. But once you understand them, you definitely appreciate all those indicators. Review collected by and hosted on G2.com.

My favourite aspect of Sotrender was working with the actual people at the company. Any time I had trouble understanding a feature or had a problem with the interface, they offered quick and reliable customer service. Review collected by and hosted on G2.com.

It was hard to understand the full capabilities of the tool at the beginning. It became clearer as time went on, but I got the full hang of it once i sought help from their customer service. After that, I felt like I had a very good handle of the tool. Review collected by and hosted on G2.com.

There are two main reasons we chose Sotrender in WhiteBits.pl agency:

1. Clear UI & friendly UX - which make our work quick and easy.

2. Competition comparison - in our practice we compare our clients social media accounts performance against industry competition on a regular basis. Sotrender helps us being up to date and make decisions in almost real-time. Review collected by and hosted on G2.com.

There are minor UI limitations and some times app could work faster. Review collected by and hosted on G2.com.

1. Tips are really personalized - they are based on data from your FB

2. UX and UI - intuitive and easy to understand

3. Simple and motivating "to do" list

4. Competition comparison

5. I don't have to be a social media ninja to fully use this app Review collected by and hosted on G2.com.

feeling guilty when i don't do "today's" tips ;) Review collected by and hosted on G2.com.

Sotrender is a great solution for day to day social media monitoring. Very easy to use, manage and to see your brand and competitors results in communication on many levels including reach, engagement etc.. Review collected by and hosted on G2.com.

I’d love more data export and report generation options. Also ability to create comparable graphs (fanpage 1 vs fanpage 2) would be great. Other than that its really great :) Review collected by and hosted on G2.com.

Ease of use, speed, detail, and the cool feature of having tips recommended on how to improve your SMM efforts Review collected by and hosted on G2.com.

Nothing! The tool really does do what it promises to do and is very good value for money. Review collected by and hosted on G2.com.

Data and charts in one easy-to-use tool. Reporting saves time and allows to observe results on many levels. Sotrender Team is always ready to help in every problem :) Review collected by and hosted on G2.com.

There could be more specified options for report generation. Also it would be great to know which fans come with what kind of reach. Besides, I have nothing to reproach :) Review collected by and hosted on G2.com.

Aggregating the data . Once it's aggregated, the tool works well, however in the very beginnings you need to be patient, if your profiles have more than 1000K fans or followers. Review collected by and hosted on G2.com.

After adding a new profile to the tool, aggregating the data takes some time with bigger profiles. It might take a couple of hours, so you have to be patient with it in the beggining. If you have more than 1000k fans or followers, you'll likely have to wait. Review collected by and hosted on G2.com.

You can add any fanpage on Facebook and page on Twitter, Instagram or YouTube and assess your performance. You can also assess your competition and know what kind of topics they use, when they engage their users. Many interesting functions, worth of using it! Review collected by and hosted on G2.com.

This us the best tool for assessing social media performance, so there is no dislike. Review collected by and hosted on G2.com.

High quality of services, fast and good communication and flexibility. Review collected by and hosted on G2.com.

Nothing, Maybe weather was bad, but this is not the fault of Sotrender :) Review collected by and hosted on G2.com.

Simple, nice designed tool, which is able to collect social media data and give it back in comfortable tables with recommendations to increase effectivity of marketing activities.

They have great support center. When user has some problem, he can get feedback really quick! :) Review collected by and hosted on G2.com.

It's cool tool, i really like it. I don't have on my mind any sad moments with Sotrender ;) Review collected by and hosted on G2.com.

Pricing is really acceptable and You have really good quality for this pricing. You can easily customize totally PDF reports, thendownload it and show to the customers. UX is very nice. Review collected by and hosted on G2.com.

It's not the best tool when You have really big profiles - then it takes little bit of time. Also not all of SM sites are included - they should work on LinkedIn and Pinterest. Review collected by and hosted on G2.com.

Graet UX (simple, nice design, helpful descriptions), a lot of very useful data (much more then social media platforms offer in their analytics panels!), many options to compare data for many different pages and accounts. They also do great raports about all industries in social media - Sotrenders blog is very helpful to get some deep analysis and see new trends. Review collected by and hosted on G2.com.

I don't find anything wrong in this software, everything works perfectly and Sotrender is developing the platform all the time! Review collected by and hosted on G2.com.

Love the tips and the insights. The analytics also rock! + The customer support is very helpful if I need them. Review collected by and hosted on G2.com.

I'm a fan of the software since I got to use it. Nothing comes to mind. Review collected by and hosted on G2.com.

1. Ability to effectively monitor and manage multiple profiles on different platforms.

2. Instagram statistics

3. Competitor insights and benchmark Review collected by and hosted on G2.com.

1. User interface needs tome time at start to get used to Review collected by and hosted on G2.com.

It's user-friendly. Charts show exactly what they should and the way they should. I like the navigation - switching between profiles, dashboard; tips for pages (really helpful for beginners); instagram analytics and customer service. Review collected by and hosted on G2.com.

Colours and style of charts and plans - it is not possible to vary the number of profiles of different channels. Review collected by and hosted on G2.com.