Recommendations to others considering SOTI MobiControl:
It definitely helped us to utilize a Vendor's help in setting up and initial deployment. It is much easier to learn a different system and tweak when things are going smoothly, than it is during a go live of multiple systems as we did. Review collected by and hosted on G2.com.
What problems is SOTI MobiControl solving and how is that benefiting you?
The most important day to day problem that we solve with MobiControl is help desk remote controlling of devices. When users are having trouble we are able to take control, and fix problems, and even educate the users with real-time screen control.
The package deployment has allowed me to completely automate CE handheld deployment, and redeployment. Technicians can wipe the handheld and reinstall all software from the field in the worst case scenario. This takes about 15 minutes depending upon cell coverage.
File Synching allows us to make sure that all copies of necessary files are always on the devices. The only thing necessary is to drag the new or updated files into a folder on the server, and MobiControl copies them to a predetermined path on the device. Review collected by and hosted on G2.com.