Jhordan Maykol M.
JM
Jhordan Maykol M.
Analista de Seguridad de la Informacion
Mid-Market (51-1000 emp.)
"Sophos my best ally for security"
5/5
What do you like best about Sophos Firewall?

I like how user-friendly it is when creating policies, as well as the alerts that can be scheduled. I also value the easy integration with my Active Directory, the good performance of the software and its applications, the 24/7 support offered by the partner, and the affordable price to continue acquiring their products, and finally, the AI it integrates to guide me on the platform. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

So far, I haven't found anything negative. Review collected by and hosted on G2.com.

Telecom S.
TS
Telecom S.
Administrador de Redes
Enterprise (> 1000 emp.)
"Easy UI, Fast IPSEC VPN Setup, and Great Performance."
5/5
What do you like best about Sophos Firewall?

Using the UI is very easy, my favorite thing is Setting up an IPSEC VPN because is really easy and fast using the Security Profiles. You can create a custom profile and you won’t have to waste time or risk mistakes with the Diffie-Hellman encryption settings.

Also the integrations with google workspace are really secure, performance on my XGS4500 is really smooth, no need to be carefull with loads of work , Return of Invest is clear preventing us to lose a lot of money, the support is worldwide and AI is starting to show improvements, very recommended. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

So far i havent experienced bad things about the product. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"Intuitive Interface, Strong Performance, and Helpful Support"
4/5
What do you like best about Sophos Firewall?

I enjoy the interface; after a bit of adjusting, I was able to understand it quickly. It also performs very well in our environment. Although we have an enormous throughput, it has never bottlenecked. We’ve also had great support from Sophos, with the exception of one time, but switching technicians was straightforward and easy. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

I haven’t been able to fully understand how the AI detections in Sophos X Ops work in practice. It flags what I assume are false positives, and I haven’t had the chance to properly test the detection engine to confirm. Log research can also be very tedious. I’ve also had a lot of issues with syslog collection when trying to integrate it into our monitoring software. Review collected by and hosted on G2.com.

AB
ANDREA B.
IT ADMINISTRATIONS
Mid-Market (51-1000 emp.)
"Synchronized Security That Boosts Real-Time Threat Response"
5/5
What do you like best about Sophos Firewall?

What I like most about Sophos Firewall is its Synchronized Security feature.

When used together with Sophos endpoints, the firewall and devices share security information in real time. If a device becomes compromised, the firewall can automatically identify and isolate it, improving threat detection, response time, and overall network visibility. It's especially valuable for small and medium-sized businesses. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

There are some items in the menus that should be more intuitive, but once you understand the system it is simple. Review collected by and hosted on G2.com.

AS
Anshul S.
Business Development Executive
Mid-Market (51-1000 emp.)
"Strong Sophos Firewall Security with a User-Friendly Management Console"
5/5
What do you like best about Sophos Firewall?

1. Sophos Firewall delivers strong Firewall security capabilities and helps protect the network from a wide range of cyber threats.

2. The Management Console is user-friendly, making it easier to monitor, configure, and manage security policies.

3. Its Threat Prevention features provide proactive protection by detecting and blocking suspicious activities in real time.

4. The platform supports Cloud Integration and Remote Access, allowing secure connectivity and flexible network management from different locations. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Nothing as much all good for me. user-friendly interface Review collected by and hosted on G2.com.

Sachin Kumar S.
SS
Sachin Kumar S.
Team Lead
Mid-Market (51-1000 emp.)
"Intuitive, Powerful, and Secure with Minor Polishing Needed"
4.5/5
What do you like best about Sophos Firewall?

I suggest Sophos Firewall as it offers next-generation firewall capabilities like IPS, deep packet inspection, and SSL inspection which are vital for protecting and managing our organization's network. I appreciate its easy-to-use interface which simplifies configuration and daily management. The real-time traffic monitoring feature is great for providing instant visibility into network activity. Its VPN performance is reliable, offering secure site-to-site and remote access. I also value the centralized policy management which enhances efficiency, and I find its ability to optimize bandwidth usage quite helpful. Overall, Sophos Firewall delivers strong security and reliable performance. The initial setup was straightforward with a guided wizard, making deployment and basic configurations quick and easy. I also switched to Sophos Firewall from FortiGate due to its easier management, simpler policy configuration, and better integration within our security environment, reducing administrative efforts. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

The firmware upgrades sometimes require careful planning to avoid downtime. More detailed built-in reporting and simplified policy migration would further improve the overall experience. Review collected by and hosted on G2.com.

Graham J.
GJ
Graham J.
Owner
Small-Business (50 or fewer emp.)
"Reliable Multi-Site Protection, Firmware Rollouts Need Work"
5/5
What do you like best about Sophos Firewall?

What I like most about Sophos Firewall is the central management and reliability. We manage over 20 devices all over the UK, so the central portal is essential for us. We've only had one hardware failure and that was quickly resolved. The performance is also good, and the firewalls make good use of available WAN links. We switched from Cisco and Rapid7 for better value and functionality. We also had very good onboarding from Sophos with no major issues. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

{"I find firmware updates roll outs are sporadic.","I find it's hard to test and fall back without impacting configs.","I think release notices could be improved.","When we upgraded from 21 to 22 we started getting intermittent packet loss with VPN's but seeing no errors or logs. It was resolved by returning to 21 but then we lost any config changes made after the update.","I wanted more info on what the update contained and a better configuration log for changes e.g. new VPN users."} Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"High availability, stable VPNs, and intuitive interface"
4.5/5
What do you like best about Sophos Firewall?

High availability — the HA cluster at headquarters ensures operational continuity without manual intervention in case of failure.\nSimple VPN management — connecting the branches was quick and the stability of the tunnels is excellent over time.\nIntuitive interface — the management portal is clear, allowing for quick intervention even on complex configurations without having to consult manuals. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Reporting and analytics — the data is there but truly actionable insights are lacking; to have customized reports, some manual work is required.

Technical support — competent, but response times in critical situations are not always as quick as we would like. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Strong Security, Easy Management, and Competitive Pricing"
5/5
What do you like best about Sophos Firewall?

I've been using Sophos firewalls for many years, from my home lab to recommending them for mid-sized businesses. They provide a strong balance of security, functionality, and ease of management.

The user interface could be simplified in some areas, but one of its biggest strengths is that all features are accessible and easy to find. Administrators don't have to dig through multiple menus to locate the settings they need.

With the release of Version 22, performance and overall responsiveness have improved significantly. The platform feels much faster and more efficient than previous versions.

Pricing is very competitive compared to other solutions on the market, especially considering the range of features included.

Overall, my experience with Sophos support has been positive. They have been responsive and helpful when assisting with issues, particularly smaller support requests. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

It just works had some major issues with firmware updates but support was able to assist Review collected by and hosted on G2.com.

Elias Alejandro A.
EA
Elias Alejandro A.
Coordinador de seguridad de sistemas
Mid-Market (51-1000 emp.)
"Secure environment and solid protection for publications and perimeter network"
5/5
What do you like best about Sophos Firewall?

The secure environment it offers me, both for the protection of service publications and for my perimeter network, how easily my services integrate, I have a considerable volume of users and its performance has not been affected, the price is quite competitive with what it offers, the support is completely effective and fast directly from the factory, it has many options where AI could be applied, whether in reporting or statistics, as well as in learning about WEB categories. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

The reports window feels somewhat outdated and requires quite a bit of customization to perform a more accurate analysis. Review collected by and hosted on G2.com.