NITHIN P.
NP
NITHIN P.
Sales Engineer
Small-Business (50 or fewer emp.)
"Easy to Manage, Strong Security with Excellent Visibility"
5/5
What do you like best about Sophos Firewall?

What I like most about Sophos Firewall is how easy it is to manage while still offering strong security features. The centralized dashboard gives clear visibility into network traffic, threats, and user activity, which makes day-to-day administration more efficient. Features like web filtering, application control, IPS, and VPN management are also straightforward to configure and maintain.

In our environment, the detailed reporting and real-time monitoring are especially valuable. They help us spot potential security issues quickly and cut down on troubleshooting time. Integration with other Sophos security products, along with synchronized security capabilities, further strengthens protection by automatically responding to threats across the network.

Overall, Sophos Firewall has improved our network security, simplified routine management tasks, and delivered reliable performance, making it an essential part of our IT infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

While Sophos Firewall is a powerful security solution, there are a few areas where it could be improved. Firmware upgrades and major version updates can sometimes require careful planning and thorough testing to prevent unexpected issues in production environments. The reporting functionality is comprehensive overall, but some advanced reports and log analysis tools could be more intuitive to use and offer greater customization.

The user interface is generally easy to navigate; however, certain advanced configurations can take multiple steps across different menus, which increases the time needed for troubleshooting and day-to-day policy management. In addition, some features come with a learning curve for new administrators, especially for those who aren’t familiar with Sophos terminology and broader security concepts.

Better reporting customization, more streamlined workflows for advanced configuration, and clearer, more detailed guidance for migrations and upgrades would further improve the overall user experience. Review collected by and hosted on G2.com.

GC
Gissel C.
Administrador de Red e Infraestructura
Mid-Market (51-1000 emp.)
"Ease of Management and Network Stability"
5/5
What do you like best about Sophos Firewall?

Using Sophos, we have had an excellent experience due to the quality it offers in managing our services and what it delivers to our users. I like the ease of managing my infrastructure, knowing the location points of the devices, and being able to quickly identify any problems. The tool offers me good security, which gives me peace of mind when leaving the office. I also appreciate the local support, the stability of the services, the ease of administration, and the performance of load balancing management. The administration helps me quickly identify network incidents, gives me visibility of users' and applications' bandwidth consumption, and allows me better resource management and detailed knowledge of VPN connections. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

I think it would be helpful to have a more visual dashboard for quickly assessing network usage, so I don't have to take so many steps to see that information. I also feel the configuration for handling VPNs could be improved. Specifically, it would be nice to block VPN use more quickly and easily, perhaps with a menu of known VPNs that can be blocked in just a couple of steps. Additionally, I think the part of the system that manages different routes could be a bit simpler for easier understanding and management. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A tool that gave us back control and saved us from a cyberattack."
5/5
What do you like best about Sophos Firewall?

What I value most is the visibility it gave us from day one. Our network used to be incredibly slow during peak hours, and we had no idea why. Upon activating Sophos, the dashboard instantly showed us that the problem was high bandwidth consumption from streaming services (like YouTube) on several computers. We were able to create an application control policy in under 10 minutes to prioritize our erp system, and the performance difference was immediate

But we saw the real value a few months ago when the 'Security Heartbeat' feature detected anomalous behavior on a remote salesperson's laptop. It automatically isolated the device from the network and alerted us. It turned out to be a phishing attempt that could have cost us dearly. That feature alone justifies the investment Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Although the main interface is intuitive, configuring more advanced features like the Web Application Firewall (WAF) to protect our customer access portal was complicated. The documentation is very extensive and can be overly technical if you're not a dedicated cybersecurity expert. We had to rely on our IT provider to help us fine-tune the rules correctly, which meant an additional, unforeseen cost. Review collected by and hosted on G2.com.

FD
FRANDY MIGUEL D.
Administrador de base de datos
Mid-Market (51-1000 emp.)
"Supreme Visibility and Effective Control"
4.5/5
What do you like best about Sophos Firewall?

I like the visibility and control that Sophos Firewall offers over the network. It is very useful to be able to monitor traffic in real time and detect potential threats before they affect users or systems. The visibility allows identifying which users or devices are consuming more bandwidth, the pages or applications being used, and detecting unusual activity. This facilitates faster problem detection and helps keep the network running more stably and securely. I also noted that the initial setup process was relatively good, with manageable basic configurations. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Some advanced settings can be a bit complicated at first and it takes time to understand them correctly. I also think that certain parts of the interface could be more intuitive to facilitate navigation and daily management. Finding specific settings or troubleshooting can take longer than expected due to the number of options available. Review collected by and hosted on G2.com.

BA
Baby A.
Business Development Executive
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy-to-Use Sophos Firewall with Great Performance, AI Threat Detection, and Support"
5/5
What do you like best about Sophos Firewall?

As overall experience is good with Sophos firewall the reason is as its UI is easy to use and simple to handle it as well as it integrates with cloud and other tools easily, even in less pricing it is providing good performance, in case of any issue we face with firewall support team always supports and clear the issue. It has AI feature which is very useful for detecting threats and prevent data. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

As such nothing is needed to be improved everything is good with this product. Review collected by and hosted on G2.com.

Süleyman .
S
Süleyman .
Stajyer
Mid-Market (51-1000 emp.)
"Solid protection, clean interface, occasional lag. Perfect!"
5/5
What do you like best about Sophos Firewall?

The thret intelligence actualyadds context, not just noise. The drag-and-drop policy builder saves me time when tweaking rules. Also like that performnce doesn't tank when you turn on all the security features. Integrations and support after thaat was good. Pricing and ROI also well. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

The logging can get messy, with too much noise when I’m trying to track down something specific. Reporting also feels limited unless you export the data and build your own views. On top of that, the interface occasionally lags during peak hours, which slows everything down when you’re in a hurry. Review collected by and hosted on G2.com.

PB
Pedro B.
IT Coordinator
Mid-Market (51-1000 emp.)
"Intuitive setup and real-time protection with Sophos Firewall"
4.5/5
What do you like best about Sophos Firewall?

From the first moment, the initial setup is usually quite intuitive thanks to its modern and organized graphical interface. This allows both experienced administrators and users with basic knowledge to easily manage access rules, VPN, monitoring, and web protection.

One of the most notable features is the real-time protection against threats. Sophos Firewall helps detect and block intrusion attempts, malware, malicious pages, and suspicious traffic before they affect the network. This provides peace of mind to companies and significantly improves the security of data and systems. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Although the platform offers many security tools, some users consider that certain functions require advanced technical knowledge to be configured correctly. For example, complex network rules, advanced VPNs, or integrations with other systems can be difficult for administrators with little experience. It is because system updates can occasionally cause temporary interruptions, slowdowns, or the need to restart services, affecting the normal operation of the network. Review collected by and hosted on G2.com.

SS
Saurabh S.
Senior Engineer IT and Cyber Security
Mid-Market (51-1000 emp.)
"Sophos Firewall – Reliable Security with Easy Management"
5/5
What do you like best about Sophos Firewall?

Sophos Firewall is very user-friendly and easy to manage, even for complex network environments.

• The UI/UX is clean and simple, making firewall rules, NAT, and VPN configuration easier compared to many other firewalls.

• I really like the strong security features like IPS, web filtering, application control, and SSL VPN in a single platform.

• The cloud integration and centralized management through Sophos Central make monitoring and control much easier.

• Real-time traffic visibility and detailed reporting help quickly identify and troubleshoot network issues.

• Performance is reliable even with multiple security features enabled, and VPN connectivity is stable for remote users and branch offices. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Nothing as much as it is a good product. Review collected by and hosted on G2.com.

David Bashar E.
DE
David Bashar E.
Practice Management and EMR Consultant
Computer Software
Mid-Market (51-1000 emp.)
"Effortless Multi-Client Firewall Management for MSPs"
5/5
What do you like best about Sophos Firewall?

As an MSP, they make is so easy to manage, access, upgrade the firewalls for multiple clients. I don't need to login to each client. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

Sometimes diagnosing an issue can take some time. However, their support is great and does not give up on helping you solve the issue. Review collected by and hosted on G2.com.

Vashcini J.
VJ
Vashcini J.
Technical Presales Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Highly Satisfied with Sophos Firewall's Security and Simplicity."
4.5/5
What do you like best about Sophos Firewall?

1. Sophos Firewall offers an intuitive and user-friendly interface that makes policy management, VPN configuration, and monitoring simple for administrators.

2. The centralized management console provides good visibility into network activity and security events, reducing day-to-day administrative effort. Integration with Sophos Central and other Sophos security products improves visibility and simplifies security operations across the environment.

3. The firewall delivers reliable performance with strong threat prevention features such as IPS, web filtering, and application control.

4. We have also seen good value from the solution by consolidating multiple security functions into a single platform.

5. The onboarding process was straightforward, and support resources have been helpful when required.

6. AI-driven threat intelligence and real-time security insights help identify and block emerging threats more effectively. Review collected by and hosted on G2.com.

What do you dislike about Sophos Firewall?

some advanced settings and troubleshooting options can be complex for new users. Review collected by and hosted on G2.com.