---
title: Sophos Firewall Reviews
meta_title: 'Sophos Firewall Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 869 reviews by the users' company size, role or industry
  to find out how Sophos Firewall works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 869
  scale: '5'
date_modified: '2026-08-06'
parent_category:
  name: Network Security
  url: https://www.g2.com/categories/network-security
---

# Sophos Firewall Reviews
**Vendor:** Sophos  
**Category:** [Firewall Software](https://www.g2.com/categories/firewall-software)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 869
## About Sophos Firewall
Sophos Firewall provides comprehensive next-generation firewall protection powered by deep learning and Synchronized Security. Offering unmatched insights, Firewall exposes hidden user, application, and threat risks on the network and is unique in its ability to respond automatically to security incidents by isolating compromised systems with Security Heartbeat.



## Sophos Firewall Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Sophos Firewall, finding its interface user-friendly and configuration straightforward. (90 reviews)
- Users appreciate the **user-friendly interface and strong security features** of Sophos Firewall, simplifying threat management effectively. (56 reviews)
- Users value the **high efficiency** of Sophos Firewall, praised for its top-notch performance and smooth deployment process. (54 reviews)
- Users commend the **24/7 customer support** of Sophos Firewall, ensuring quick resolutions and assistance whenever needed. (48 reviews)
- Users appreciate the **comprehensive threat protection** of Sophos Firewall, ensuring robust security and seamless management of IT infrastructure. (41 reviews)
- Security (35 reviews)
- Users praise the **ease of implementation** with Sophos Firewall, making it accessible even for non-technical teams. (33 reviews)
- Integrations (31 reviews)
- Protection (30 reviews)
- Threat Detection (27 reviews)

**What users dislike:**

- Users report **slow performance** with Sophos Firewall, particularly during high-security settings and when navigating the interface. (33 reviews)
- Users find the **reporting capabilities lacking** in detail and customization, impacting overall user experience. (17 reviews)
- Users find the **limited features** of Sophos Firewall restricts network control and hampers overall performance. (16 reviews)
- Users face **upgrade issues** , as firmware updates can disrupt services and occasionally require troubleshooting or rollbacks. (16 reviews)
- Users face a **difficult learning curve** with Sophos Firewall, especially due to its extensive features and configurations. (15 reviews)
- Users experience **poor customer support** with delayed responses and communication challenges affecting overall satisfaction. (12 reviews)
- Complex Configuration (11 reviews)
- Users find the **pricing of Sophos Firewall** relatively high compared to other options, impacting budget-sensitive organizations. (11 reviews)
- Poor Interface Design (10 reviews)
- Users face **inadequate notifications** from Sophos Firewall, affecting response times and overall operational efficiency. (9 reviews)

## Sophos Firewall Reviews
  ### 1. Strong, reliable and powerful devices.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ersin B. | Director of Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Sophos Firewall?**

Easy to setup, not as complex as equivelants. Can work integrated with end-point software. Zero day protection is great. Networking capabilities are great.

**What do you dislike about Sophos Firewall?**

The disk space for reporting can be upgraded.

**What problems is Sophos Firewall solving and how is that benefiting you?**

I use it as e-mail gateway, site-to-site vpn connection, client SSL vpn etc. I can do all these with a single device.

  ### 2. Sophos firewall review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rogen G. | IT Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2025

**What do you like best about Sophos Firewall?**

i like the most with Sophos Firewall is the security feature where you can setup and configure incoming traffic,monitoring,reporting and spam protection and friendly user interface.

**What do you dislike about Sophos Firewall?**

probably should add some tips on each features on how to use the features on the firewall.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Sophos triggers an advise if there's a treat on the network and stop the threat on spreading across the entire network

  ### 3. Easy to implement and Great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about Sophos Firewall?**

Its ability to be an all-in-one network solution, as well as the ease with which we were able to implement that solution. A single console to log into that handles all facets of our network. Support has been great the few times we have had issues that needed additional troubleshooting.

**What do you dislike about Sophos Firewall?**

The only thing I would nit pick on would be the log viewer being a little cumbersome to learn at first. Once I was comfortable with it however it has been a breeze.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Simplifying our network infrastructure and giving easy remote access. Saves time and headaches.

  ### 4. Price, performance, and service - Unbeatable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Sophos Firewall?**

At SOPHOS, you get an extremely good complete package consisting of top hardware, excellent user-friendliness, and, for me so far, unmatched service.

**What do you dislike about Sophos Firewall?**

It would have been good if we could have migrated our existing Access Points into the new firewall. Unfortunately, the new XGS did not offer support for our existing SOPHOS Access Points. Consequently, all of these had to be renewed.

**What problems is Sophos Firewall solving and how is that benefiting you?**

During a (firmware) update of the firewall, there is no live status of the current installation visible during the installation phase. It would be nice to see a progress of the process during the installation of the update.

  ### 5. VPN needs optimization despite user-friendly firewall UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Sophos Firewall?**

The UI and overall experience is pretty straightforward. There are some network features, which are a bit harder to reach, but it hasn't been problematic nor frustrating to use the firewall, but rather the opposite. I haven't encountered any problems that indicate core problems with the way the firewall works.

**What do you dislike about Sophos Firewall?**

No language changing after loggin in. 
No MFA text box for logging in.

**What problems is Sophos Firewall solving and how is that benefiting you?**

It's the main firewall for our company and reliably connects all of our locations together. Its ease of use allows us to impliment the site-to-site solution with ease.

  ### 6. Best Firewall in my Network

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dipti k. | Phoenyx commtech pvt ltd., Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about Sophos Firewall?**

From last 6-month new firewall will deploy in my network it is Sophos firewall it is good at gateway level is protect my users form accessing unwanted websites and it block gateway level malwares. it is easy to use and implementation also good co-operative customer support and help to resolve day by day my network Querys, easy to integration.

**What do you dislike about Sophos Firewall?**

report structure needs to improve as it is less.

**What problems is Sophos Firewall solving and how is that benefiting you?**

It boost my productivity and help users from unwanted website surfing.,

  ### 7. Happy to Use Sophos

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tuan L. | IT Management &amp; Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Sophos Firewall?**

Simple to use with supper customer support. 
There are many useful figures and options to customize and configure the Sophos system.
The hardware is reliable and easy to migrate and implement at EOL, as well as compatible with other system.

**What do you dislike about Sophos Firewall?**

Nothing to complain of Sophos Firewall so far.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Traffic and web filtering, reliable hardware, load balancing, Zero-day, VPN

  ### 8. Sophos XGS Firewall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Sophos Firewall?**

Sophos Firewall stands out for its seamless integration with Sophos Endpoint (Synchronized Security), intuitive interface, and efficient TLS inspection via its Xstream architecture. It also offers strong built-in reporting and centralized cloud management via Sophos Central.

**What do you dislike about Sophos Firewall?**

Sophos Firewall can be less flexible than others in complex enterprise environments, especially for advanced custom configurations.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Sophos Firewall helps solve problems like advanced threat detection, secure remote access, and poor visibility into network activity. With features like Synchronized Security and built-in reporting, it boosts threat response times, simplifies management, and enhances overall network security—all while reducing the need for multiple separate tools.

  ### 9. Peace of mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anne S. | VP, Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about Sophos Firewall?**

We have used Sophos products for almost a decade and (knock on wood) have been problem-free. Consistent, quality products keep us coming back.

**What do you dislike about Sophos Firewall?**

On two separate occasions, our firewall was corrupted during an update, but even then, the response was quick.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Keeping our network and users safe without requiring any awareness on the users' part.

  ### 10. Sophos is a solid security product with rich features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy B. | Technology Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Sophos Firewall?**

Sophos is strong in security and is an invaluable asset in protecting against cyber attacks and threats.

**What do you dislike about Sophos Firewall?**

Rule management is a bit cumbersome. I feel it could be more simplified.

**What problems is Sophos Firewall solving and how is that benefiting you?**

As a public entity, we are constantly targeted for attacks. Sophos Firewall is key to ensuring our traffic is secured and protected.

  ### 11. Sophos review

**Rating:** 5.0/5.0 stars

**Reviewed by:** chitty v. | ASSITENT MANAGER, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Sophos Firewall?**

Smart, Scalable, and Secure
Balancing Security and SimplicityComprehensive Protection with Centralized Control,
Reliable Cybersecurity for Modern Enterprises

**What do you dislike about Sophos Firewall?**

Occasional issues arise after firmware updates, requiring manual rollback or troubleshooting,firmware update after reinstall software to users

**What problems is Sophos Firewall solving and how is that benefiting you?**

t prioritizes critical business applications and restricts non-essential traffic.

  ### 12. Accurate and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** TPC Colorado a. | Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Sophos Firewall?**

Catches almost all spam emails. Easy to release an email and allow a sender to email you in the future.

**What do you dislike about Sophos Firewall?**

sometimes have to go back in and re-allow a sender

**What problems is Sophos Firewall solving and how is that benefiting you?**

spam emails. keeps my inbox clean

  ### 13. User friendly but tight in security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kavindu A. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Sophos Firewall?**

Sophos Firewall is a robust and user-friendly security solution that provides comprehensive protection through advanced threat detection, deep packet inspection, and synchronized security with other Sophos products. Its intuitive interface simplifies management, while features like granular control, real-time insights, and cloud integration make it flexible for businesses of all sizes. With continuous updates from SophosLabs and cost-effective pricing, it offers excellent value for organizations looking for reliable network protection against a wide range of cyber threats

**What do you dislike about Sophos Firewall?**

While Sophos Firewall offers strong security, it has some drawbacks, including potential performance slowdowns when advanced features like deep packet inspection are enabled. Configuring complex settings can be challenging for less experienced users, and its integration with third-party security tools is somewhat limited. The reporting features could also be more detailed for advanced analysis, and while the firewall is competitively priced, some advanced features come with additional costs, which can increase the overall price for full functionality.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Sophos Firewall helps solve key cybersecurity challenges by protecting against a wide range of threats, including malware, ransomware, phishing, and zero-day attacks, through advanced threat detection and deep packet inspection. It also simplifies network management with its user-friendly interface and synchronized security, ensuring seamless integration with other Sophos products for automated threat responses. By providing granular control over network traffic and real-time insights, it enhances security while reducing administrative complexity. This benefits organizations by improving overall security posture, minimizing risks, and streamlining IT operations, ultimately saving time and resources.

  ### 14. Sophos Firewall

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jestoni B. | Security Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Sophos Firewall?**

It has a comprehensive features such as IPS and DDos detection, ATP to identify and block threats, application control to manage internet usage and block risky applications.

**What do you dislike about Sophos Firewall?**

When using Sophos Firewall in our company, we encountered some issues on citing long waiting times and inadequate responsiveness.

**What problems is Sophos Firewall solving and how is that benefiting you?**

N/A

  ### 15. Just super simple and administrator friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yogesh S. | IT - Manager (Infrastrucutre), Enterprise (> 1000 emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Sophos Firewall?**

Easy to configure / troubleshooting / features and seamless performance

**What do you dislike about Sophos Firewall?**

The log viewer only allows access to logs for a short period, requiring command-line access for older logs

**What problems is Sophos Firewall solving and how is that benefiting you?**

Problem only faced after upgrading the OS version

  ### 16. Sophos XGS Firewall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rafeeque A. | Senior System Administrator, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Sophos Firewall?**

Sophos Firewall offers comprehensive security, intuitive user experience, and centralized management. It's easy to install and very quick customer support

**What do you dislike about Sophos Firewall?**

It has lesser ports so need to buy additional modules

**What problems is Sophos Firewall solving and how is that benefiting you?**

By leveraging Sophos Firewall's advanced features and user-friendly interface, we can fortify our defenses against evolving cyber threats and safeguard our critical assets effectively

  ### 17. best gatway security for my network

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prajakta T. | Sales Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about Sophos Firewall?**

There is firewall implemented in my network is Sophos and it help me to protect my users to use unwanted website and applications and block unwanted malware in my network. it protect my server from direct attack and protect server, it is easy to use, customer support is also good, it is easy to implement.

**What do you dislike about Sophos Firewall?**

MFA is not good it need to improve MFA mathod.

**What problems is Sophos Firewall solving and how is that benefiting you?**

It help to protect my servers.

  ### 18. Exploring Sophos: Endpoint, Perimeter and MDR Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ingomar S. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about Sophos Firewall?**

Sophos acted like a real partner, during the whole process - from the first contact, during the implementation up to the after sales support.

**What do you dislike about Sophos Firewall?**

No SSL-Client for macOS (in development)

**What problems is Sophos Firewall solving and how is that benefiting you?**

Permiter protection, remote access, internal webservices. All of these services are essential to provide the best user experience.

  ### 19. Extremely safe and convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** SERCAN Y. | IT Manger, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Sophos Firewall?**

Safe and fast interface for the end user. Applying specific rules. Customizable rules.

**What do you dislike about Sophos Firewall?**

There is nothing I don't like.It is a complete price performance product.

**What problems is Sophos Firewall solving and how is that benefiting you?**

It ensures the cyber security of users. It also ensures the cyber security of our company.

  ### 20. Good product and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sach J. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Sophos Firewall?**

The performance is awesome, support is also good. The deployment of new product was very simple and quick

**What do you dislike about Sophos Firewall?**

Pricing could be competitive with the other company with a similar product

**What problems is Sophos Firewall solving and how is that benefiting you?**

It is helping in network traffic management,application of policies.

  ### 21. Preferred Next-Gen Firewall with Exceptional Value and Capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajith Joel P. | Assistant General Manager - IT, Manufacturing, Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about Sophos Firewall?**

Sophos Central for centralized management, SD-WAN capabilities, Easy to implement and customer support.

**What do you dislike about Sophos Firewall?**

Scalability constraints specific to respective industry requirements

**What problems is Sophos Firewall solving and how is that benefiting you?**

We had a business case to deploy a cost effective firewall with exceptional capabilities and this prompted us to evaluate the Sophos firewall.  We replaced the existing firewall which has less capability  and costlier than Sophos firewall.  Accordingly we got benefited with better performance, exceptional capabilities and cost savings.

  ### 22. BEST FIREWALL OF THE WORLD

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2025

**What do you like best about Sophos Firewall?**

We've been highly impressed with Sophos' performance and reliability. The user-friendly interface, powerful threat detection, and consistent updates make it a top choice for network security. The XGS series in particular delivers outstanding speed and protection, even in complex environments. A great investment for any organization looking to strengthen its cybersecurity posture and best support (NFR Company)

**What do you dislike about Sophos Firewall?**

I don't have any dislike about Sophos firewall

**What problems is Sophos Firewall solving and how is that benefiting you?**

Sophos solved my security and connection between my computers

  ### 23. Reliable connectivity and ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about Sophos Firewall?**

The firewall's clear user interface makes it easy for us to adopt changes in our network and application infrastructure. 

The firewall provides us with reliable connectivity to healthcare communication partners via VPN ans secure medical networks.

Customer support reacts to issues in a timely manner.

**What do you dislike about Sophos Firewall?**

Comparatively many spam messages get through the built-in mail gateway's spam filter.

**What problems is Sophos Firewall solving and how is that benefiting you?**

We have to separate medical infrastructure from the client and server infrastructure. Sophos Firewall lets us manage these requirements without much effort.

  ### 24. A Comprehensive and Reliable Security Solution with Seamless Feature Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Varghese J. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Sophos Firewall?**

SD wan routing, Policy test, Rule grouping

**What do you dislike about Sophos Firewall?**

Vpn Logs ,Packet capture, support response time

**What problems is Sophos Firewall solving and how is that benefiting you?**

Load balancing across ISPs, along with web and application filtering, allows effective user control. SD-WAN helps define and route specific ISPs for different user group

  ### 25. Awesome Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patty H. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Sophos Firewall?**

The confidence I now have that my information is protected and that my online experience is secure puts my mind at ease while using the internet.

**What do you dislike about Sophos Firewall?**

Sometimes needed emails are filtered and I have to log on to my online profile to  release those emails.

**What problems is Sophos Firewall solving and how is that benefiting you?**

On line breaches in security have been greatly reduced as well as viruses and malwear installations on our computers and server.

  ### 26. a pleasant surprise for new users

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel M. | IT Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Sophos Firewall?**

The simplicity when contracting
The breadth of its services
The comfortable and intuitive configuration

**What do you dislike about Sophos Firewall?**

Under certain scenarios, it consumes more resources than expected and the learning curve

**What problems is Sophos Firewall solving and how is that benefiting you?**

Protect your network from all threats, total control and visibility

  ### 27. Great overall administrator experience despite some menu navigation difficulties

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Sophos Firewall?**

- Excellent and comprehensive feature set
- Clear reporting and threat hunting
- ZTNA (Zero Trust Network Access) setup, integration and maintenance is extremely simple
- Fast and helpful customer support

**What do you dislike about Sophos Firewall?**

- Some of the menus and sub-menus are difficult to navigate, often making it hard to find the specific menu or feature that is required

**What problems is Sophos Firewall solving and how is that benefiting you?**

Our entire network security infrastructure revolves around Sophos Firewall. It's benefit on our cybersecurity setup cannot be overstated.

  ### 28. Powerful, Easy to manage Security Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** SREEDHAR  P. | SYSTEM ADMINISTRATOR, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2025

**What do you like best about Sophos Firewall?**

Robust Security Features Especially the synchronized security & Realtime threat intelligence

**What do you dislike about Sophos Firewall?**

Firmware updates may cause minor disruptions

**What problems is Sophos Firewall solving and how is that benefiting you?**

Advance threat protection, application control, bandwidth misuse and real time reporting

  ### 29. sleep is garanteed with sophos protection

**Rating:** 4.5/5.0 stars

**Reviewed by:** simbarashe k. | network engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Sophos Firewall?**

the process of configuring the rules its easy and there is more control on my usage

**What do you dislike about Sophos Firewall?**

the retention period for reports is very small

**What problems is Sophos Firewall solving and how is that benefiting you?**

controlling internet usage and monitoring content

  ### 30. Overall Support was exceptional and software updates were most relevant to our technical requirement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin M. | Head of ICT, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Sophos Firewall?**

It's simple to use and implement, affordable and technically capable.

**What do you dislike about Sophos Firewall?**

Apart from firewall and Threat management, Sophos does not have strong offering for other related products. Central Management is slow to use.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Secure WAN Connectivity. We have reduced security risks

  ### 31. We've had it running now for 8 years or so, and it's been solid and simple the entire time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Sophos Firewall?**

The best thing about the firewall is that it simply works.  I'm been bombproof for us for years and years.

**What do you dislike about Sophos Firewall?**

There have been a few times when hardware went out of date or during software change over where's there's been a hiccup.  Not a big deal but smoother transitions would be great if possible.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Simply keeping me moving forward with my work without interruption

  ### 32. Ease of use and satisfaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hasan T. | Director of IT, Hospitality, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Sophos Firewall?**

Interface, ease of use and easy to make rules.

**What do you dislike about Sophos Firewall?**

In fact, there isn't much we don't like about it.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Security, keeping logs, establishing inter-company network connections, isolating ourselves from the outside world, network management via DHCP module....

  ### 33. Sophos firewall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fatih e. | IT Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Sophos Firewall?**

sophos firewall blocks threats in harmony with sophos endpoint. It also eliminates 3rd party threats with integration.

**What do you dislike about Sophos Firewall?**

I would be happy if the user interface was simplified a bit.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Eliminates hacking encryption risks

  ### 34. Sophos XGS - Exceptional Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Graham C. | Head of IT Infrastructure, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Sophos Firewall?**

The firewall is simple to setup and manage but still has an exceptional security  features and functionality.

**What do you dislike about Sophos Firewall?**

There is nothing I can honestly say that I dislike

**What problems is Sophos Firewall solving and how is that benefiting you?**

It is protecting our site and the benefits are I can sit back in the knowledge that the company data is secure.

  ### 35. Great Product. Does Exactly What I Need With No Complications.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen B. | Network and Systems Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Sophos Firewall?**

It is easy to integrate, deploy, and update as needed. Administration is simple and straightforward.

**What do you dislike about Sophos Firewall?**

I have tried very hard to come up with something that I dislike, but honestly can't think of anything. It is a great product.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Keeping our users, network, and customer interactions secure not only keeps us functional, but also protects the trust relationship we have with those we interact with.

  ### 36. Great state-of-the-art firewalls with an intuitive interface and good protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Sophos Firewall?**

The handling of the firewall is very simple, yet comprehensive and secure. The integration went quickly and easily. The customer support is at a very well-trained level and knows what they are doing.

**What do you dislike about Sophos Firewall?**

Sometimes the product feature updates are a bit slow

**What problems is Sophos Firewall solving and how is that benefiting you?**

Provision of a secure internal network with segmentation, as well as the provision of internet access for all users. VPN connections for all users in the company.

  ### 37. Price-/performance ratio in the mid market business sector

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Sophos Firewall?**

The firewall products are eay to use, can easy implemented, can be central managed and have next generation features

**What do you dislike about Sophos Firewall?**

No feature for MDNS at this moment. For example there are problems in the windows printer search function (windows server 2022)

**What problems is Sophos Firewall solving and how is that benefiting you?**

We use Sophos Next-Gen Firewall in our head office and all of our branch offices to secure the networks. Additionally we sell Sophos firewalls to our BMS customers to secure their networks.

  ### 38. Truly a next generation firewall

**Rating:** 4.5/5.0 stars

**Reviewed by:** Niket M. | Vice President, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Sophos Firewall?**

1) Easy to deploy 2) Friendly UI and management console 3) Enhanced performance

**What do you dislike about Sophos Firewall?**

1) Enterprise footprint is less 2) Extra ports/redundant power supplies are additional add-on components

**What problems is Sophos Firewall solving and how is that benefiting you?**

Experience with Sophos firewalls have been fantastic for us. Easy to deploy, configure and go live. Secondly, the story of synchronized security works for customers as Sophos is not only seen as a firewall player but also as an end to end security partner

  ### 39. Very pleased with Sophos Firewalls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chloe L. | Office Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Sophos Firewall?**

Easy set up, great online portal for ease of monitoring, effective product, great customer support. These are the primary Firewalls we use.

**What do you dislike about Sophos Firewall?**

Set up only when swapping from different former firewall

**What problems is Sophos Firewall solving and how is that benefiting you?**

Keeping our clients protected and secure

  ### 40. Useful and manageable Cybersecurity Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Sophos Firewall?**

Central management, intuitive interface, very useful and practical cybersecurity tool. Facilitates the monitoring and control of network services. Allows very practical control for local and WAN network services.

**What do you dislike about Sophos Firewall?**

Version updates are very frequent and with certain changes, it does not save those configurations. The NAT and SDWAN section is repetitive in having to select the source networks. We have had the bad experience that when restarting the Sophos for any reason, it no longer starts and the device is diagnosed as RMA.

**What problems is Sophos Firewall solving and how is that benefiting you?**

The protection against current threats, safeguard the information. Control productive internet consumption.

  ### 41. Sophos Firewall review experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** jayvee m. | Security Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Sophos Firewall?**

Sophos firewall is often praised for its comprehensive security features, including threat protection, deep packet inspection and robust vpn capabilities.

**What do you dislike about Sophos Firewall?**

Some user reported about slowness response times and difficulties with accessing some websites.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Enhance security and reduced risk by blocking threats at the network edge.

  ### 42. Strong and reliable firewall

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tommaso M. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about Sophos Firewall?**

Great manageability, strong security hardening and functionalities, easy to configure.
Great customer support and MDR capability.

**What do you dislike about Sophos Firewall?**

Sometimes tends to be buggy, but the overall experience is good.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Securing our network perimeter and giving us control over policies and ACL.

  ### 43. Sophos Firewall Tested: Security, Features, and Real-World Performanc

**Rating:** 2.5/5.0 stars

**Reviewed by:** Mohammad B. | Infrastructure Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Sophos Firewall?**

What stands out most about Sophos Firewall is its integrated security approach and ease of centralized management.

**What do you dislike about Sophos Firewall?**

Licensing and subscription models (especially for advanced features like Sandstorm or Synchronized Security) can get expensive, particularly for small businesses.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Sophos Firewall is designed to solve several key network security and management challenges, and it does so in a way that benefits both technical teams and business operations.

  ### 44. Greate protection and good customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adnan G. | IT Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Sophos Firewall?**

Easy to setup, simple customer support and great reporting

**What do you dislike about Sophos Firewall?**

some times its difficult to find a particular field or tab because things change with updates but the work arounds are ok

**What problems is Sophos Firewall solving and how is that benefiting you?**

Its protecting in and out internet traffic from the network

  ### 45. Manager -procurement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kotebavi M. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2025

**What do you like best about Sophos Firewall?**

Very good product and easy to manage and moniotor

**What do you dislike about Sophos Firewall?**

Compare to other product , price is higher side

**What problems is Sophos Firewall solving and how is that benefiting you?**

Filtering, Web security,

  ### 46. Secure and easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** shereef s. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Sophos Firewall?**

Security and the secure ways to access and control.

**What do you dislike about Sophos Firewall?**

Sophos should have more power with the local partner to speed up the implementation.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Cloud access and OTP function solve the access . The predefined categories of secured access is much petter than others.

  ### 47. Sophos Firewall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas G. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Sophos Firewall?**

Easy to administer. Menu is easy to navigate

**What do you dislike about Sophos Firewall?**

Easier reports to produce to see all the activities.

**What problems is Sophos Firewall solving and how is that benefiting you?**

It's helping help connect to Azure to make our Jira work

  ### 48. Sophos has kept our network safe for many years!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared L. | Principal &amp; IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Sophos Firewall?**

It works and has been a very strong part of or network security

**What do you dislike about Sophos Firewall?**

I've yet to find anything I dislike about Sophos.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Keeping our network secure!

  ### 49. Secure and good firewall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darja P. | Technische Kundenbetreuerin, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2025

**What do you like best about Sophos Firewall?**

The operation is user-friendly, the customer support is top-notch, and all the features are good. The implementation is simple. The integration of the firewall into daily work was easy. We use the system often and appreciate everything it can do.

**What do you dislike about Sophos Firewall?**

At the beginning, you have to get used to everything, but you quickly get into it.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Problems to be solved: threat protection, internet access control, visibility, and reporting.

  ### 50. Easy Network rule implementing and outstanding security.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego V. | Support Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2025

**What do you like best about Sophos Firewall?**

The simplistic GUI and implementation of network security and network lockdown.

**What do you dislike about Sophos Firewall?**

The high license / hardware renewal costs.

**What problems is Sophos Firewall solving and how is that benefiting you?**

Sophos Firewall allows us to lockdown our networks and prevent malicious attacks.


## Sophos Firewall Discussions
  - [How do I manage Sophos XG firewall?](https://www.g2.com/discussions/how-do-i-manage-sophos-xg-firewall) - 2 comments, 1 upvote
  - [Sophos Certification](https://www.g2.com/discussions/sophos-certification) - 2 comments, 1 upvote
  - [What is Sophos XG firewall?](https://www.g2.com/discussions/what-is-sophos-xg-firewall) - 2 comments, 1 upvote
  - [Is there a test environment where i can test my rules before i deploy them or do i need another xg firewall to test with?](https://www.g2.com/discussions/40189-is-there-a-test-environment-where-i-can-test-my-rules-before-i-deploy-them-or-do-i-need-another-xg-firewall-to-test-with) - 2 comments, 1 upvote
  - [Is their any way to throttling user with any rule or something which i am missing.](https://www.g2.com/discussions/25724-is-their-any-way-to-throttling-user-with-any-rule-or-something-which-i-am-missing) - 1 comment, 1 upvote

- [View Sophos Firewall pricing details and edition comparison](https://www.g2.com/products/sophos-firewall/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-06+07%3A50%3A41+-0500&secure%5Bsession_id%5D=c521ce1a-a7f5-46bd-bfd2-bc664fe37862&secure%5Btoken%5D=32cdc7f14ffcca8f8c7b4c882c8838651843d775c526030c516238c12d74d978&format=llm_user)
## Sophos Firewall Integrations
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)
  - [Auvik](https://www.g2.com/products/auvik-networks/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews)
  - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews)
  - [Cortex XDR](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews)
  - [Darktrace / NETWORK](https://www.g2.com/products/darktrace-network/reviews)
  - [Extreme Networks](https://www.g2.com/products/extreme-networks/reviews)
  - [Fortinet Firewalls | Enterprise Network Security](https://www.g2.com/products/fortinet-firewalls-enterprise-network-security/reviews)
  - [HPE Aruba Networking SSE](https://www.g2.com/products/aruba-a-hewlett-packard-enterprise-company-hpe-aruba-networking-sse/reviews)
  - [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews)
  - [iHotelier](https://www.g2.com/products/ihotelier/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Managed Microsoft AD](https://www.g2.com/products/managed-microsoft-ad/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)
  - [Microsoft Intune Advanced Analytics](https://www.g2.com/products/microsoft-intune-advanced-analytics/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Windows Server 2019 Core](https://www.g2.com/products/microsoft-windows-server-2019-core/reviews)
  - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
  - [Ossec](https://www.g2.com/products/ossec/reviews)
  - [Proofpoint Threat Response](https://www.g2.com/products/proofpoint-threat-response/reviews)
  - [RADIUS](https://www.g2.com/products/radius-radius/reviews)
  - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews)
  - [Sophos Email](https://www.g2.com/products/sophos-email/reviews)
  - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews)
  - [Sophos Intercept X](https://www.g2.com/products/sophos-sophos-intercept-x/reviews)
  - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews)
  - [Sophos NDR](https://www.g2.com/products/sophos-ndr/reviews)
  - [Sophos United Threat Management](https://www.g2.com/products/sophos-united-threat-management/reviews)
  - [SS&amp;C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews)
  - [Trend Micro Smart Protection](https://www.g2.com/products/trend-micro-smart-protection/reviews)
  - [VPN Server - Using OpenVPN](https://www.g2.com/products/vpn-server-using-openvpn/reviews)
  - [Wazuh](https://www.g2.com/products/wazuh/reviews)
  - [Windows Server](https://www.g2.com/products/tidal-media-inc-windows-server/reviews)
  - [Zabbix](https://www.g2.com/products/zabbix/reviews)

## Sophos Firewall Features
**Additional Functionality**
- Penetration Testing
- Alerts/Notifications
- Audit Trail
- Anti Virus
- Vulnerability Scanning
- Remote Monitoring & Management
- VPN
- Behavior Analytics
- Reporting/Analytics
- Real-Time Notifications
- Access Controls/Permissions
- SSL Security
- Patch Management
- Event Logs
- Anomaly/Malware Detection
- DNS Leak Protection
- Third-Party Integrations
- Server Monitoring
- Real-Time Monitoring
- Compliance Management
- Network Provisioning
- API
- Email Alerts
- Security Auditing
- Intrusion Detection System
- Data Visualization
- Two-Factor Authentication
- Generative AI
- Firewalls
- AI Copilot
- Anti Spam
- Threat Response
- Activity Monitoring
- Risk Alerts
- Data Loss Prevention
- Single Sign On
- Intrusion Prevention System
- Secure Login
- Policy Management
- Activity Dashboard

**Administration**
- Policy Management
- Logging and Reporting
- Application Gateway
- Concurrent Sessions
- Uptime Reporting
- Web Traffic Reporting
- Compliance Management
- Access Management
- Incident Management
- Audit Management
- Remote Monitoring & Management

**Agentic AI - Firewall Software**
- Autonomous Task Execution
- Adaptive Learning
- AI/Machine Learning

**Functionality**
- Virtual Private Network (VPN)
- Antivirus
- URL Filtering
- Availability
- IP Filtering

**Monitoring**
- Load Balancing
- Continuous Analysis
- Intrusion Prevention
- Intrusion Detection
- Intrusion Detection System
- Intrusion Prevention System

**Generative AI**
- AI Text Summarization
- Generative AI

**Artificial Intelligence - Firewall**
- AI Firewall

**Additional Functionality**
- Spam Blocker
- Alerts/Escalation
- Role-Based Permissions
- Network Monitoring
- Visual Analytics
- Customizable Reports
- Real-Time Analytics
- Reporting & Statistics
- Anti Spam
- Activity Dashboard
- Real-Time Monitoring
- Real-Time Notifications
- Activity Tracking
- Hardware Integration
- Summary Reports
- Alerts/Notifications
- Access Controls/Permissions
- Real-Time Data
- Server Monitoring
- Two-Factor Authentication
- Log Access
- Reporting/Analytics
- Multi-Location
- SSL Security
- Behavior Tracking
- AI Copilot
- API
- Event Logs
- Vulnerability Scanning
- Risk Alerts
- Single Sign On
- Dashboard Creation
- Monitoring

## Top Sophos Firewall Alternatives
  - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) - 4.5/5.0 (513 reviews)
  - [Netgate pfSense](https://www.g2.com/products/netgate-pfsense/reviews) - 4.7/5.0 (318 reviews)
  - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) - 4.7/5.0 (249 reviews)

