--- title: Soon Reviews meta_title: 'Soon Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how Soon works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 20 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Soon Reviews **Vendor:** Soon **Category:** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 20 ## About Soon Soon is an AI-driven workforce management platform designed to streamline employee scheduling and enhance operational efficiency for customer service teams. By integrating advanced forecasting and artificial intelligence features, Soon enables teams to optimize schedules, manage shifts, and improve productivity. KEY FEATURES: AI-Powered Scheduling: Automates shift creation and management, reducing manual effort and minimizing errors. Advanced Forecasting: Utilizes historical data and AI to predict staffing needs, ensuring optimal coverage and resource allocation. Self-Scheduling: Empowers employees to select and manage their shifts within predefined parameters, fostering autonomy and accountability. Real-Time Updates: Provides instant notifications, ensuring all team members are promptly informed of schedule changes. Integration Capabilities: Seamlessly integrates with existing tools and platforms, enhancing workflow efficiency without disrupting current processes. Analytics and Reporting: Offers comprehensive insights into scheduling patterns, employee performance, and operational efficiency, aiding in informed decision-making. BENEFITS: Enhanced Employee Engagement: By involving team members in the scheduling process, Soon promotes increased job satisfaction and morale. Operational Efficiency: Automates routine scheduling tasks, reducing administrative workload and minimizing errors. Scalability: Suitable for organizations of varying sizes, from rapidly growing startups to large enterprises, adapting to evolving workforce management needs. USE CASES: Customer Service Departments: Optimizes shift planning and ensures adequate coverage to meet customer demands effectively. Remote and Distributed Teams: Facilitates seamless scheduling across different time zones and locations, maintaining operational coherence. Retail and Hospitality Sectors: Manages fluctuating staffing requirements during peak and off-peak periods, ensuring optimal resource allocation. Established in 2018 and headquartered in Amsterdam, Soon supports multiple languages, including English and Dutch, catering to a diverse user base. The platform is continually evolving, with a dedicated team focused on enhancing user experience and expanding its feature set to meet the dynamic needs of workforce management. For organizations seeking a flexible and user-friendly scheduling solution, Soon offers a free trial, personalized demos, and comprehensive onboarding support to ensure seamless integration and adoption. ## Soon Pros & Cons **What users like:** - Users praise the **exceptional customer support** of Soon, highlighting responsiveness and dedication to resolving issues and suggestions. (1 reviews) - Users value the **customization options** in Soon, making it adaptable to complex scheduling needs with great support. (1 reviews) - Users find the **easy implementation** of Soon ideal for managing complex scheduling with minimal adjustments needed. (1 reviews) - Users value the **easy integrations** of Soon, enhancing their scheduling processes with minimal manual adjustments. (1 reviews) - Users highlight the **exceptional customer support** of Soon, praising responsiveness and helpfulness in resolving issues. (1 reviews) - Onboarding (1 reviews) - Response Time (1 reviews) - Users commend Soon for its **efficient scheduling capabilities** , notably saving 40 hours a month on manual tasks. (1 reviews) - Users appreciate the **scheduling ease** of Soon, gaining valuable time and effortless management of complex schedules. (1 reviews) - Setup Ease (1 reviews) **What users dislike:** - Users find the current **approval process** lacking and anticipate improvements to enhance overall functionality. (1 reviews) - Users feel that the **missing features** like a useful "my schedule" function hinder the overall experience. (1 reviews) - Users find the **my schedule function lacking** , indicating a need for improved scheduling features and color coding. (1 reviews) ## Soon Discussions - [What is Soon used for?](https://www.g2.com/discussions/what-is-soon-used-for) - [View Soon pricing details and edition comparison](https://www.g2.com/products/soon/reviews?page=2&search=Mary+Staples§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+19%3A28%3A05+-0500&secure%5Bsession_id%5D=670d6b9e-d56e-428e-a991-034974fef88f&secure%5Btoken%5D=3395f38cb1ee4f413a7dcf49967a400884faa8634671e73343e30748e95c22b0&format=llm_user) ## Soon Features **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Platform Content** - Automation - Content Library **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Soon Alternatives - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (946 reviews) - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - 4.3/5.0 (1,105 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews)