1. [Home](https://www.g2.com/) 2. ... 3. [Transcription Software](https://www.g2.com/categories/transcription) 4. [Sonix (sonix.ai) Discussions](https://www.g2.com/products/sonix-sonix-ai/discuss) [ ![Sonix (sonix.ai)](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c9373911b0e4083842dd19765a5af551/sonix-sonix-ai.jpeg "Sonix (sonix.ai)") ](/products/sonix-sonix-ai/reviews) # Sonix (sonix.ai) Discussions Automated transcription, translation, and subtitles. Independently reviewed as the most accurate automated transcription service. Trusted by over a million users. Fast, accurate, affordable, and secure. Sonix is SOC 2 Type 2 Compliant. Sonix is not a typical transcription service. Sonix is an online transcription platform. Upload a file to Sonix, and you'll have an online transcript in minutes. Auto speaker separation. Auto-punctuation. Browser-based transcript stitches audio/video to text. Multiple languages. Easily search & analyze all your transcripts for qualitative analysis and coding. Multiuser permissions make it easy to share transcripts across team members. Create video subtitles and captions in minutes. Dozens of export options, integrations, and API. ![Sonix (sonix.ai)](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c9373911b0e4083842dd19765a5af551/sonix-sonix-ai.jpeg "Sonix (sonix.ai)") Sonix (sonix.ai) Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **1** discussion ![Kathryn W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathryn W.") KW Loading... [Kathryn W.](https://www.g2.com/users/4a261a58-0e45-4708-85b1-31d98dadad94 "Kathryn W.") • about 6 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Well%2C+I+thought+I+had+found+the+perfect+solution+but+trying+to+get+help+is+ridiculous.+I+did+my+free+trial+and+had+issues+editing.+At+first%2C+everything+was+w...&title=Trying+to+get+help+here+is+like+pulling+teeth&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F30677-trying-to-get-help-here-is-like-pulling-teeth) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Trying+to+get+help+here+is+like+pulling+teeth&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F30677-trying-to-get-help-here-is-like-pulling-teeth&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F30677-trying-to-get-help-here-is-like-pulling-teeth) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Trying+to+get+help+here+is+like+pulling+teeth&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F30677-trying-to-get-help-here-is-like-pulling-teeth%0aWell%2C+I+thought+I+had+found+the+perfect+solution+but+trying+to+get+help+is+ridiculous.+I+did+my+free+trial+and+had+issues+editing.+At+first%2C+everything+was+w...) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Trying+to+get+help+here+is+like+pulling+teeth&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F30677-trying-to-get-help-here-is-like-pulling-teeth%0aWell%2C+I+thought+I+had+found+the+perfect+solution+but+trying+to+get+help+is+ridiculous.+I+did+my+free+trial+and+had+issues+editing.+At+first%2C+everything+was+w...) - Copy link - [ ## Trying to get help here is like pulling teeth ](/discussions/30677-trying-to-get-help-here-is-like-pulling-teeth) Well, I thought I had found the perfect solution but trying to get help is ridiculous. I did my free trial and had issues editing. At first, everything was working great. Then it suddenly stopped allowing me to edit. I was not even able to add in the speaker's names. Very frustrating. I am not... [ Transcription Software ](https://www.g2.com/tags/transcription-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 1 (1 Comment) Add a comment [ View discussion ](/discussions/30677-trying-to-get-help-here-is-like-pulling-teeth) ## Browse by popular topics [Transcription Software](/products/sonix-sonix-ai/discuss?filters%5Btags%5D%5B%5D=transcription-software)