When messaging around 1,000 people a day across multiple markets, Sonar's UI allowed me to keep track of where I was with onboarding numbers in each market I owned. It's reliability in delivering messages allowed me to keep a steady backlog of leads to lean on when necessary. Review collected by and hosted on G2.com.

The only thing that was frustrating was sometimes the ability to upload a CSV was broken and could often times remain that way for a long period. It was impossible to upload new leads to reach out too and could set back work by up to a day sometimes. We also struggled with international numbers using Sonar, they were usually slow to acquire an international number that would go through to Mexico and some EU markets. Review collected by and hosted on G2.com.

Easy to navigate and create campaigns making blasting text messages easier. Review collected by and hosted on G2.com.

Dashboard was a bit confusing to understand at first but after working on it for a couple of days it was seamless. Review collected by and hosted on G2.com.

Easy to follow up with clients and keeping track of who Im talking to Review collected by and hosted on G2.com.

Being opted out when my clients didn't type stop Review collected by and hosted on G2.com.

Sonar allows me to keep track of all of my communications with customers. It allows fast, scheduled and canned messages for on-going and prompt communication. Review collected by and hosted on G2.com.

I am unable to set an out of office status. The inability to unsend a text message. Review collected by and hosted on G2.com.

Its easy and you can add attachments, It's more accessible from my mobile to tie into Salesforce. No limitations. Review collected by and hosted on G2.com.

sometimes you need to log in twice to send first message Review collected by and hosted on G2.com.

Multiple points of communication. Being able to connect with a client should they not answer my phone call. Also getting my message across quickly. Review collected by and hosted on G2.com.

Not having the ability to communicate with prospects that are not opted in. Review collected by and hosted on G2.com.

Keeps track of the text and the integration. Love the way it links to salesforce as well. Review collected by and hosted on G2.com.

It sometimes loses old text which can be a pain. Review collected by and hosted on G2.com.

being able to respond with emojis and quickly interact with clients Review collected by and hosted on G2.com.

sometimes my messages are auto-cleared and load times are slow Review collected by and hosted on G2.com.

Sonar is super user friendly and has tons of great customization for texting with clients. Review collected by and hosted on G2.com.

When you add in a template and erase it and add another it keeps both. Sometimes hard to notice and makes for sloppy/embarrassing texts to clients if you don't erase bottom half. Away messages vs having an OOO message? Review collected by and hosted on G2.com.

The fact that I can see they are typing and that we can have other people txt Review collected by and hosted on G2.com.

They fact that you have to wait for them to click start Review collected by and hosted on G2.com.