---
title: Sonar Reviews
meta_title: 'Sonar Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 111 reviews by the users' company size, role or industry
  to find out how Sonar works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 111
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Sonar Reviews
**Vendor:** Sonar  
**Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 111
## About Sonar
Texting has opened up new possibilities for how sales and marketing teams can build meaningful relationships with prospects and customers. Qualifying leads, converting prospects, and engaging with customers can be challenging. Introducing, Marchex Sonar, the intelligent text messaging platform built for business. Utilize the power of AI to automate initial communication, follow-ups, scheduling, drip campaigns, and more. With one of the highest rated user interfaces and user experiences, Sonar offers the best suite of functionality for sales and marketing teams on the channels customers prefer. Dozens of integrations enable you to seamlessly connect with your customers through your CRM or tech stack. Convert more leads, engage more effectively, and drive more revenue with Marchex Sonar.




## Sonar Reviews
  ### 1. Use Sonar Daily For Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Sonar?**

It's easy to use. Customers are more responsive than they are to phone calls. It allows for MMS which is great for when a client needs to send a picture of their issue.

**What do you dislike about Sonar?**

The app does not instantly update when I have the page open. I will get an email that I received a new message and need to refresh my screen for it to show up. I would like the app to have the ability to create a Contact Card (.vcf) and send it. I manually created one and send it to clients but it would be easier if it was already in the app.

**What problems is Sonar solving and how is that benefiting you?**

By giving another avenue for us to connect with our clients we can engage with them in a 21st-century manner. Our customers are busy and finding time to take our call is a hassle when a quick text will suffice.

**Official Response from Jana Baker:**

> Thank you for taking the time to write us such a thoughtful review. We appreciate it when our customers give us feedback to help us improve our business. We’re glad to hear that the product was a success with your team. If you have any questions, feel free to reach out to connect@marchex.com and I’d be happy to get you connected with our account team for support.  

Best, 

Jana Baker

  ### 2. Good platform but limited use options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Sonar?**

It's great to be able to easily upload contacts and to create text campaigns to target markets. Also liked that we could connect to our existing company phone number.

**What do you dislike about Sonar?**

To use an emoji limits your message to barely any characters which is frustrating. Another annoying issue is that there's no "all contacts" option for sending texts. You basically need to add a column in excel just to validate everyone to create a property on Sonar that applies to everyone. Very inefficient

**What problems is Sonar solving and how is that benefiting you?**

They are solving our problem of reaching customers more directly, since email is becoming outdated and typically seen as spam. It also lets us target even very small groups. It also allows customers who may not be comfortable calling to have conversations with us.

**Official Response from Jana Baker:**

> Thank you for taking the time to provide us with feedback. We value customer reviews since they help us improve our business. If you have any further questions, please reach out to me directly at connect@marchex.com and I’d be happy to get you connected with your account team for support. 

Best, 

Jana Baker 

  ### 3. Review for Sonar

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Sonar?**

Our contact is amazing at getting back to us quickly and helping when needed! It is easy to see what properties and customer is in.

**What do you dislike about Sonar?**

It can be hard to download and sort through data. I wish there was a way to download a  list of everyone in a property or to send a message to people in one property but not in another!

**What problems is Sonar solving and how is that benefiting you?**

Makes it easy to text large groups at once!

**Official Response from Jana Baker:**

> Thank you for taking the time to give us this thorough review. We appreciate it when our customers give us feedback to help us improve our business. If you have any questions, feel free to reach out to connect@marchex.com and I’d be happy to get you connected with your account team for support. 

Best,

Jana Baker

  ### 4. Sonar has been a great tool for my team to reach out to our community in a fast rate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Sonar?**

I like being able to create campaigns and send them to a bulk of contacts at once

**What do you dislike about Sonar?**

I want to be able to create away messages that are different from everyone on my team

**What problems is Sonar solving and how is that benefiting you?**

Sonar is giving my team the opportunity to reach our community at a faster pace which gives us more time to reach a wider net of our professionals

**Official Response from Jana Baker:**

> Thank you for taking the time to submit a review for us. We’re glad to hear that the product was a success with your team, and we appreciate your business. 

Best, 

Jana Baker 

  ### 5. Sonar Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Sonar?**

I like the ease of responding to message

**What do you dislike about Sonar?**

Sometimes I can't tell whether I've looked at the message or not

**What problems is Sonar solving and how is that benefiting you?**

Communicating with customers via SMS

**Official Response from Jana Baker:**

> Thank you for taking the time to give us feedback. We appreciate it when our customers provide reviews, as it helps us improve our business. We’re glad to hear that the product was a success with your team. If you have any further questions, feel free to reach out to connect@marchex.com and I’d be happy to get you connected with your account team for support. 

Best, 

Jana Baker 

  ### 6. Streamline Engaging Clients 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marc D. | Business Consultant , Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Sonar?**

I love how I no longer have to text clients from my actual cell phone number when I use a work line all day at the office. This helps me out by being able to engage my clients with a quick and easy text and not confuse them about who is reaching out being it uses my work line in the sms messaging.

**What do you dislike about Sonar?**

I have not found a way to delete old text threads in the app and I always have to load a new Sonar window when I get a new text message. The current window I have open never updates. Furthermore, the screen gets "stuck" sometimes wont let me scroll all the way down in a text thread. 

**What problems is Sonar solving and how is that benefiting you?**

Engaging clients without having to give out my personal cell phone. 

**Official Response from Andrew Berman:**

> Marc, we are more than happy to help out. If you want to delete old threads, you can do so by deleting the customer by going to Menu >> Customers. There you can find the customer you want to delete and then click the "X" next to their name/number to delete them. Instead of deleting, you can also close out old text threads by selecting a thread in the threads list, clicking the "Actions" button and then click "Close" to remove and archive the thread. The conversation will no longer appear in your threads but it will be archived if you ever need to re-engage or remember the conversation. 

~Andrew

  ### 7. Sonar Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Sonar?**

It's a convenient tool to stay in touch with clients, the notifications are always prompt. The ability to text from my computer has changed my workflow in so many ways. Companies in growth mode will definitely find it useful from BDRs to sales reps to consultants. Most clients prefer text over phone calls and even email these days, so it's a perfect way to start ahead of the curve.

**What do you dislike about Sonar?**

Unfortunately, Sonar currently has poor mobile compatibility, any time I have tried using it on my phone while on the go, it forces multiple logins over and over again. There is no app either, so it leaves you with no option but to provide your personal cell phone number or rely on phone calls and emails.

**Recommendations to others considering Sonar:**

It's definitely a useful tool if you need texting support within your sales team. It's simple to use and highly effective.

**What problems is Sonar solving and how is that benefiting you?**

I've been able to build client relationships far beyond the limitation of phone calls and emails. Texting provides a personal touch, a quick response, and the ability to proactively reach out to clients before other issues arise. The typical time to read an email is roughly 2 hours versus 2 minutes for a text. It's a no-brainer really.

  ### 8. PRETTY GREAT

**Rating:** 3.5/5.0 stars

**Reviewed by:** Halcyon H. | Offers Advisor, Real Estate, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Sonar?**

I love the sonar capability of canned responses and the ability to customize texts to our prospective clients, also to add autofill autopopulate fields for very fast reponses

**What do you dislike about Sonar?**

At this point I don't care for the fact you have to sign in independently from salesforce to use sonar.  We have to open Sonar independently in Okta in order to use it within salesforce

**What problems is Sonar solving and how is that benefiting you?**

benefits are that it gives us another option for communication--all responses in one place--email alerts--would be helpful if we could respond from email.  

  ### 9. Smooth integration to our sales processes

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2020

**What do you like best about Sonar?**

In Sales Operations, we appreciate the smooth communication and roll-out of the Sonar app to our sales teams. The support through our Sonar rep has been phenomenal - quick and efficient product support when we need it.

**What do you dislike about Sonar?**

There is a double opt-in process for us to sync clients in Sonar and Salesforce. This can confuse both our reps and clients.

**What problems is Sonar solving and how is that benefiting you?**

As an org, we heavily rely on Salesforce. Sonar integrates well into Salesforce and allows us to better track conversation threads with our clients.

  ### 10. Easy Breazy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alberto S. | Senior Operations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about Sonar?**

Easy to navigate and create campaigns making blasting text messages easier.

**What do you dislike about Sonar?**

Dashboard was a bit confusing to understand at first but after working on it for a couple of days it was seamless.

**What problems is Sonar solving and how is that benefiting you?**

Sonar improved our response rate with our gig economy and made simple text messages and responses easier to track and navigate. 

  ### 11. fast and efficient 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gustavo R. | Sales Executive , Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about Sonar?**

The fact that I can see they are typing and that we can have other people txt 

**What do you dislike about Sonar?**

They fact that you have to wait for them to click start 

**What problems is Sonar solving and how is that benefiting you?**

conversations are more swift and people are easier to reach 

  ### 12. Powerful text message platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Sonar?**

Sonar does a great job of delivering messages and has helped our team better reach users. The dynamic properties help us efficiently organize our contacts.

**What do you dislike about Sonar?**

The contact upload format and campaign sending can be tedious. Also, the search function does not work very well.

**What problems is Sonar solving and how is that benefiting you?**

We are using Sonar to reach users at a large scale in order to grow our business. This platform overall has massively helped us improve our operations, especially compared to other text messaging platforms.

  ### 13. Sonar is user friendly and aesthetically pleasing 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about Sonar?**

I like that you can set desktop notifications, email notifications, and browser notifications

**What do you dislike about Sonar?**

I am unable to mark items as unread. Sometimes I read texts and can't reply right away, and I'd like to be able to respond later. 

**Recommendations to others considering Sonar:**

sonar is extremely easy to use and is intertwined with salesforce

**What problems is Sonar solving and how is that benefiting you?**

I am able to connect with consumers who prefer to text instantly. It's easier to engage people who don't answer unknown calls.

**Official Response from Andrew Berman:**

> Hello, let me help you out with that! You can mark an text conversation as unread by selecting the box to the very left of the thread in your threads list. When you select a box, you will see an "Actions" tab appear right above where the threads are located. Click on "Actions" and select "Mark as Unreplied". This will make a red dot appear on the left side of the thread, indicating you have not engaged or responded yet. We are here to answer any other questions you may have!  

~Andrew

  ### 14. Simple messaging platform with cool API integrations

**Rating:** 3.5/5.0 stars

**Reviewed by:** Felicia L. | Growth Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Sonar?**

Sonar's campaign filter feature allowed us to send targeted communications to our contractors and the automated follow-up feature allowed us to reduce non-response rate. I also really enjoy working with Sonar API and its integration with other apps to build process automations

**What do you dislike about Sonar?**

It's hard to access and edit customer properties which we use to build automations around

**What problems is Sonar solving and how is that benefiting you?**

Our team uses Sonar to communicate with contractors on the ground

  ### 15. Sonar

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael C. | Regional Sales Executive, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about Sonar?**

Texting is awesome. I love texting, I want to text more people

**What do you dislike about Sonar?**

I dislike how you have to have the client press start 

**What problems is Sonar solving and how is that benefiting you?**

its easy to get a hold of people 

  ### 16. Sonar Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlijn H. | Lead Operations Specialist, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Sonar?**

I really enjoy the interface, it is very straightforward in its use. Also the colours are really neat, I’m a bit if a colour geek. We went as a company from Textline to Sonar, decision well made. 

**What do you dislike about Sonar?**

Nothing to be honest! I really enjoy Sonar!

**What problems is Sonar solving and how is that benefiting you?**

The problems we solved is to gain more Chargers for the Bird Scooters and the benefits we had is spending less time on our efforts. 

  ### 17. Seamless, but glitchy.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adam R. | Sales Executive, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Sonar?**

I like how quickly the messages send to our clients.

**What do you dislike about Sonar?**

Sometimes I am unable to scroll down when looking through a convo.

**What problems is Sonar solving and how is that benefiting you?**

Connecting with clients much quicker since people prefer texting.

  ### 18. Zillow Sonar user 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Sonar?**

I love the ease of being able to text my clients from the computer. Just makes everything more fluid and allows me to connect with people the way they prefer.

**What do you dislike about Sonar?**

Sometimes getting the notifications isnt as easy as it should be and we should get notified when people opt in.

**Recommendations to others considering Sonar:**

Go for it!

**What problems is Sonar solving and how is that benefiting you?**

Sometimes I dont get notified of a text.

  ### 19. Realtor

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about Sonar?**

real-time response and being able to communicate with clients in one space makes it convenient.   

**What do you dislike about Sonar?**

I cant set up auto-response for  when I am away, I see the options is there but it's disabled, and if a pictures text is sent to me it takes al long time to load

**Recommendations to others considering Sonar:**

I recommend that users get all the functions of the program to get the best results and functionality of Sonar.  

**What problems is Sonar solving and how is that benefiting you?**

fast communication on one device which my laptop, helps me get last min changes to my clients quickly.

**Official Response from Andrew Berman:**

> Hello! To set up an away message or out-of-office text, select the "Tools" tab on the left-hand menu, and select "Away Messages". Here, you are able to set up customized messages to be sent out during a specified period of time. If you need more assistance, feel free to text or email us!

~Andrew

  ### 20. My experience was wonderful . I would definitely recommend 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Magdalene N. | Contingent Labor Onboarding , Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Sonar?**

How easy it is to use . It would definitely recommend 

**What do you dislike about Sonar?**

it took long to set up but eventually with practice i was able to truly understand all steps it takes to work the system 


**What problems is Sonar solving and how is that benefiting you?**

time management and everything gets done so quickly 

  ### 21. Updates need to refresh more frequent with most recent messges

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about Sonar?**

It is very easy to use on our end, inbox makes it easy to stay ontop of numerous conversations

**What do you dislike about Sonar?**

The messages don't update as well as I'd like to see. New messages to a past client dont refresh to the top of the list.

Also wish we were able to clear chats from our log once we are complete with a client 

**What problems is Sonar solving and how is that benefiting you?**

Quick response, offers a good alternative to clients who aren't able to take calls 

**Official Response from Andrew Berman:**

> Hello, new messages will automatically populate at the top of the thread list by clicking on "Sort" (located under the "Mine" tab) and selecting "New to Old". You can clear chats from your log by selecting the box to the very left of a thread, clicking on the "Actions" button that pops up, and selecting "Close". This will remove the conversation from your log and archive it for future reference or if you need to go back and review. If this isn't the functionality you're seeing, don't hesitate to email us and we will make sure it is working for you. 

~Andrew

  ### 22. It's just ok

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jen R. | Team Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Sonar?**

I like that you can make template responses

**What do you dislike about Sonar?**

It was hard to stay organized and I feel like I missed notifications often

**Recommendations to others considering Sonar:**

It's pretty good

**What problems is Sonar solving and how is that benefiting you?**

I text clients a lot using sonar and it was great

  ### 23. Brilliance, efficiency, and seamless integration!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Sonar?**

Salesforce integration and the ability to check messages on mobile.

**What do you dislike about Sonar?**

Would appreciate a robust smartphone app, and the option to reply to text threads via email notifications.

**What problems is Sonar solving and how is that benefiting you?**

Utilize the canned response feature for quick and original outreach to your client base.

  ### 24. Sonar Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Sonar?**

Direct messaging with clients. Email notification when I receive a response. Ability to view conversations with previous reps.

**What do you dislike about Sonar?**

I have not come across any instances where sonar has been an issue for me.

**What problems is Sonar solving and how is that benefiting you?**

Quick communication with prospects

  ### 25. Sonar is resourceful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Sonar?**

Sonar was helpful in campaigns we would launch where we need to contact users

**What do you dislike about Sonar?**

I wish it was easier to organize and more user friendly

**What problems is Sonar solving and how is that benefiting you?**

it has helped us in marketing and reaching out to users

  ### 26. Solid

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Sonar?**

Communicate with clients via browser and receive push/email notifications

**What do you dislike about Sonar?**

unable to add numbers to communicate with. unable to communicate with groups

**Recommendations to others considering Sonar:**

Keep it simple

**What problems is Sonar solving and how is that benefiting you?**

snooze notifies my entire organization

  ### 27. Sonar is user friendly with a great UI

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Sonar?**

I like the easy functionality of Sonar when seeing user information

**What do you dislike about Sonar?**

I disliked the lag there would be when our team was 15+ people big. 

**What problems is Sonar solving and how is that benefiting you?**

We're communicating with our leads per market. I'm realizing using Sonar with a program like Zapier allows us to automate a good portion of responses. 

  ### 28. Good - needs a few tweaks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Sonar?**

I love the ease of use and integration with our CRM.

**What do you dislike about Sonar?**

No OOO message can be sent, making it a real problem if my clients are trying to contact me while I'm out or on vacation.

**What problems is Sonar solving and how is that benefiting you?**

This was a switch in software from Chatbox, so the functionality is comparable.

**Official Response from Andrew Berman:**

> Hello, to set up an OOO (out of office) message, you will need to go into the "Tools" tab and select "Away Messages". Create your OOO message and select the date range and times of when you will be OOO. To have this message go live, ensure you turn the action on with the button in the top right-hand corner. We are working to create a dedicated OOO section to create a better user experience!

~Andrew

  ### 29. Trainer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Sonar?**

I like how all of the messages are in one place

**What do you dislike about Sonar?**

Sometimes Sonar glitches so I'd have to close and reopen it to text the right customer.

**What problems is Sonar solving and how is that benefiting you?**

I can see what other people in the company are saying to that client, so I have a better idea of what I'm walking into.

  ### 30. Sonar has been really greta and helpful.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Sonar?**

Can send many texts to lots of different users at once

**What do you dislike about Sonar?**

It's annoying that you always have to upload a csv with contacts - would prefer if you could just copy paste numbers and then send the campaign. 

**What problems is Sonar solving and how is that benefiting you?**

Sonar has helped us communicate seamlessly with our gig contractors. 

**Official Response from Andrew Berman:**

> Hello, you can import customers into Sonar through CSV and automatically with our API. Being able to copy/paste a list of numbers is something we've heard a few times and will be adding it to our roadmap, thanks!

~ Andrew

  ### 31. Sonor Review 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2019

**What do you like best about Sonar?**

Sonor made it easy to connect with external partners in a meaningful yet simple way! 

**What do you dislike about Sonar?**

Sometimes the system was buggy and it would be unclear why. 

**What problems is Sonar solving and how is that benefiting you?**

Reaching external clients on a large scale


## Sonar Discussions
  - [Why are the canned responses gone?](https://www.g2.com/discussions/26163-why-are-the-canned-responses-gone) - 1 comment, 1 upvote
  - [how can I setup the auto response txt .](https://www.g2.com/discussions/how-can-i-setup-the-auto-response-txt) - 1 comment, 1 upvote
  - [How do I create Sonar pop up notifications?](https://www.g2.com/discussions/how-do-i-create-sonar-pop-up-notifications) - 1 comment, 1 upvote
  - [How do i stop seeing other co-workers texts? What is the maximum number of texts can be added?](https://www.g2.com/discussions/how-do-i-stop-seeing-other-co-workers-texts-what-is-the-maximum-number-of-texts-can-be-added) - 1 comment, 1 upvote
  - [Will I need developers to get started with Sonar?](https://www.g2.com/discussions/will-i-need-developers-to-get-started-with-sonar) - 1 comment, 1 upvote

- [View Sonar pricing details and edition comparison](https://www.g2.com/products/sonar/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A53%3A51+-0500&secure%5Bsession_id%5D=4016e207-f2df-415d-ac1c-ab0da2271768&secure%5Btoken%5D=80109e5f7f9e85e8117923b54682b9b5e1221809c2bd8a4b7928f51ad0fa77fb&format=llm_user)

## Sonar Features
**Messenger**
- Sequencing
- AI
- Video Chat
- Customization Interface
- Generative AI

**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records
- Business Process Automation
- Performance Management
- Calendar Management
- Sales Pipeline Management
- Communication Management
- Campaign Management

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging
- 2-Way Messaging

**Lead Monitoring**
- Features
- Performance
- Identification
- Lead Capture

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Analysis**
- Application Attribution
- Campaign Analysis
- Uninstall Tracking
- Activity Dashboard
- Multi-Channel Attribution
- ROI Tracking
- Engagement Tracking
- Behavior Tracking
- Activity Tracking
- Conversion Tracking

**Channels**
- Social Media Integration
- Website
- Text Message (SMS)
- Voice Assistants
- Other
- Multi-Channel Marketing

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Campaigns**
- Proximity Marketing
- Alerts/Notifications
- Bulk SMS
- Two-Way Text Messaging
- Audience Segmentation
- Campaign Segmentation
- Drip Campaigns
- Multi-Campaign
- Email Marketing
- Multi-Channel Marketing
- Location-Based Marketing
- SMS Marketing
- Real-Time Notifications
- Mobile Alerts

**Customers**
- Audience Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion
- Customer Service Analytics
- Reporting/Analytics

**Analytics**
- Export/Import
- Reporting

**AI and Automation**
- Lead Prioritization
- Lead Scoring
- Best Time of Day Scheduling
- Buyer Intelligence
- Machine Learning

**Engagement**
- Coupons and Promotions
- Social Promotion

**SMS Platform**
- Reporting
- Marketing Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration
- QR Codes

**Customization**
- Web Forms
- Templates
- Integration
- Social Media Integration
- Customizable Forms
- Customizable Templates

**Generative AI**
- AI Text Generation
- Generative AI
- Lead Generation

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Customizable Fields
- API
- Real-Time Notifications
- Lead Nurturing
- Human Handover
- Lead Management
- Product Recommendations
- Customer Experience Management
- SMS Messaging
- Appointment Management
- Chat/Messaging
- Real-Time Monitoring
- Lead Distribution
- Campaign Segmentation
- Data Import/Export
- A/B Testing
- Real-Time Data
- Real-time Conversations
- Customizable Branding
- Lead Qualification
- Template Management
- Autoresponders
- Contact Database
- Customer Segmentation
- One-to-One Messaging
- Communication Management
- Campaign Management
- Activity Dashboard
- Lead Capture
- Appointment Scheduling
- Reporting & Statistics
- Event Triggered Actions
- Chatbot
- Group Messaging
- AI Copilot
- Customer Database
- Multi-Channel Communication
- Email Automation
- Surveys & Feedback
- CRM
- Engagement Tracking

**Additional Functionality**
- Lead Segmentation
- Conversion Tracking
- Activity Dashboard
- A/B Testing
- AI Copilot
- Pipeline Management
- Drag & Drop
- Reporting & Statistics
- Multi-Campaign
- Prospecting Tools
- Customizable Fields
- Lead Distribution
- Event Triggered Actions
- Engagement Tracking
- Generative AI
- Chat/Messaging
- CRM
- Email Marketing
- Template Management
- Lead Nurturing
- Customizable Branding
- Contact Management
- Contact Database
- Email Management
- Real-Time Notifications
- Customer Segmentation
- Surveys & Feedback
- Campaign Management
- Activity Tracking
- Alerts/Notifications
- Data Extraction
- Lead Notifications
- Reporting/Analytics
- Dashboard
- Business Card/Badge Scanning
- Lead Generation
- Customer Database
- Autoresponders
- Lead Qualification
- API
- Forms Management
- Visitor Tracking
- Lead Management
- Campaign Analytics
- Search/Filter
- Campaign Planning
- Lead Scoring
- Email Tracking
- Drip Campaigns
- Campaign Segmentation
- Lead Verification/Validation
- Source Tracking
- Calendar Management
- Reminders
- Interaction Tracking
- Opportunity Management
- Sales Reports
- Document Storage
- Sales Trend Analysis
- Monitoring
- For Sales Teams/Organizations
- Sales Forecasting
- Workflow Management
- Task Management

**Platform**
- Optimization
- Integrations - Mobile Marketing
- Internationalization
- Social Media Integration
- Third-Party Integrations

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Strategic Planning

**Additional Functionality**
- Prospecting Tools
- Reporting/Analytics
- AI Copilot
- Auto-Dialer
- For Sales Teams/Organizations

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Campaign Planning

**AI Automation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Visual Analytics
- Autoresponders
- Landing Pages/Web Forms
- Campaign Analytics
- Reporting & Statistics
- Campaign Scheduling
- Contact Management
- Text-to-Win
- CRM
- AI Copilot
- Data Import/Export
- Contextual Targeting
- Real-Time Data
- Mobile Access
- API
- Coupons
- Customizable Templates
- Drag & Drop
- A/B Testing
- Generative AI
- Real-Time Analytics
- Campaign Management
- Event Triggered Actions
- Real-Time Reporting
- Contact Database
- Customizable Branding
- Reminders

**AI Content Generation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

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