I've had a genuinely positive experience using FreightWaves SONAR, particularly due to the level of support and the practical insights it offers into the freight market. From the get-go, the support team stood out for their responsiveness and eagerness to help, making the initial learning curve much smoother than expected.

What impresses me most about SONAR is its ability to demystify the macroeconomics of the trucking market. The platform provides a clear, concise view of market conditions, which has been instrumental in my decision-making process. It's not just about having access to data; it's about getting precise, relevant information that's actually applicable to my day-to-day operations. Review collected by and hosted on G2.com.

There are some issues with the new UI that the product team is aware of and fixing Review collected by and hosted on G2.com.

Love the all the information that is at your fingertips. Also love the new RFP tool that helps companies to input lots of lanes and get results that can drive decisions. Review collected by and hosted on G2.com.

Would love the platform to have LTL information Review collected by and hosted on G2.com.

The tender and rejection data on a macrolevel, regional level, and lane level are very impactful to making decisions not only for our assets, but also for 3rd party carriers. It allows for us to see what's happening in the marketplace much eralier in the process than other providers that have market data. Review collected by and hosted on G2.com.

SONAR is still building out their pricing tools. We feel like others that offer pricing guidance are more in line with what we are seeing in the marketplace. Review collected by and hosted on G2.com.

Quick rates, market trends, customer service Review collected by and hosted on G2.com.

Ease of integration. SONAR's rates are not inline with DAT which is a little concerning Review collected by and hosted on G2.com.

The visuals that you can manipulate and setup however you're trying to abosrbe the date. Easy to use! Review collected by and hosted on G2.com.

The limited perspective on the TL market. Review collected by and hosted on G2.com.

I like that there are always fresh new tickers to see new market data presented in easy to digest ways. Review collected by and hosted on G2.com.

I don't currently have any dislikes - they have done a great job. Review collected by and hosted on G2.com.

Using the compiled data to get the best rates for the carriers and customers, being a 3PL broker that is very crucial Review collected by and hosted on G2.com.

I dont like anything about Sonar, all the tools internally are super helpful Review collected by and hosted on G2.com.

Market insights, spot/contract capabilities, further development of the platform always in the works. East of use. Review collected by and hosted on G2.com.

The cost and no tanker market information Review collected by and hosted on G2.com.

Quick accessible high level data points to help show industry trends Review collected by and hosted on G2.com.

Better explanation and tutorial on use of Display and Studies Review collected by and hosted on G2.com.

The datapoints that are tracked in SONAR are exactly what our team needs to keep our company educated on the current state of the market. We have a highy engaged operations department, so feeding them accurate data creates a positive feedback loop. Customer support has been fantastic. We've had two customer success managers in my tenure and both have been highly responsive and committed to our growth and success. Review collected by and hosted on G2.com.

The ticker symbols are a bit difficult to remember and search by. This makes usage a challange at times as you can't easily find what you're looking for on your own. Review collected by and hosted on G2.com.