BD
Ben D.
Director of Operations
Small-Business (50 or fewer emp.)
"Sonar has been a great tool for us and has helped us better understand the market."
5/5
What do you like best about SONAR?

The data and tools available to show you how the market is adjusting day to day. Review collected by and hosted on G2.com.

What do you dislike about SONAR?

The RFP tool is a little messy and if you have input errors it can be quite difficult. Review collected by and hosted on G2.com.

Response from Danielle Roberts of SONAR

Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

Henry B.
HB
Henry B.
Director of Pricing
Mid-Market (51-1000 emp.)
"Real-time Data for the Win"
5/5
What do you like best about SONAR?

SONAR enables us to keep track of the freight markets in real-time. Without it, I would be "behind the 8-ball" on market shifts and trends across the freight markets and unable to communicate effectively to our team about the current state of the market. Review collected by and hosted on G2.com.

What do you dislike about SONAR?

It would be nice to have flatbed contract rate data and more complete lane-level flatbed data. Also, it would be easier to use market dashboard + if there were a feature to extract only the needed columns on the data download. It also only publishes data on market dashboard for the lanes that have the correct inputs, but it would be nice to have those same rows publish on the download, but only remain blank. So, if I enter 100 lanes, but 3 of them are not recognized, it will provide 97 lanes back, but I will have to search for the lanes that are missing to be able to copy and paste that data in my original formatted spreadsheet that is 100 lanes. Review collected by and hosted on G2.com.

Kyle T.
KT
Kyle T.
Logistics Co-ordinator
Small-Business (50 or fewer emp.)
"Negotiating with confidence"
4/5
What do you like best about SONAR?

Sonar has been instrumental in giving us insider knowledge on lane history. This translates to confidence when negotiating rates and increased reaction time. Review collected by and hosted on G2.com.

What do you dislike about SONAR?

Looking forward to Cross border Canada to US! Review collected by and hosted on G2.com.

Response from Danielle Roberts of SONAR

Thank you for your review! We're thrilled to hear you're enjoying SONAR. Our team is always working to bring you the best experience, and your feedback keeps us motivated.

Verified User in Transportation/Trucking/Railroad
ET
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Helpful platform with great industry insights, if you know how to use them."
3.5/5
What do you like best about SONAR?

Sonar provides insights that others in the marketplace either don’t have access to or don’t produce in a meaningful way. Their ability to pull data and aggregate it quickly is something unique to their organization, allowing for quick and up to date market insight. Review collected by and hosted on G2.com.

What do you dislike about SONAR?

It can be a difficult platform to understand and navigate. They have done work to simplify the platform and products, however it is still complecated to discet or understand certain points/data sets, especially for casual users. Review collected by and hosted on G2.com.

Response from Danielle Roberts of SONAR

We really appreciate your review! It’s great to hear that SONAR is working well for you. We understand that there can be a bit of a learning curve, especially when it comes to understanding the vast amount of data we have, but we’re always here to help. Our team is dedicated to making the experience as smooth as possible, and we’re glad to have you on board!

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Insightful and Useful"
4/5
What do you like best about SONAR?

Ability to customize views/pages with different data as needed. The biggest upside is the ability to draw actionable insights from the data visualization. Review collected by and hosted on G2.com.

What do you dislike about SONAR?

Extreme cost to be able to access the data to perform regression/sensitivity analysis. Review collected by and hosted on G2.com.

Response from Danielle Roberts of SONAR

We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your support means a lot to us!

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Market Insights at your fingertips"
4.5/5
What do you like best about SONAR?

The amount of data, the different types of data, and the quality of the data are unmatched in the marketplace. Review collected by and hosted on G2.com.

What do you dislike about SONAR?

There is an initial learning curve, but the Onboarding team and the Customer Success team are excellent resources to get you up to speed quickly. Review collected by and hosted on G2.com.

Response from Danielle Roberts of SONAR

Thank you for leaving us a review! We're happy to hear you're enjoying SONAR. Our team works hard to provide great service, and your feedback means a lot to us!

Verified User in Logistics and Supply Chain
EL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"SONAR is a game changer."
5/5
What do you like best about SONAR?

I like the ability to review what the market is doing in realtime. This keep our team ahead of market fluctuations. Review collected by and hosted on G2.com.

What do you dislike about SONAR?

On the market dashboard, I wish the system was more intuitive when entering cities or zip codes. This is slow process compared to other tools in the industry. Review collected by and hosted on G2.com.

Response from Danielle Roberts of SONAR

We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your support means a lot to us!

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"SONAR is a gamechanger"
5/5
What do you like best about SONAR?

Actual tender data with confidence levels and valuable insights. Review collected by and hosted on G2.com.

What do you dislike about SONAR?

No Canada data yet and not enough flatbed data. Review collected by and hosted on G2.com.

Response from Danielle Roberts of SONAR

We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your support means a lot to us!

Pete M.
PM
Pete M.
General Manager
Small-Business (50 or fewer emp.)
"When You Think Sonar, Think Freight Sonar"
5/5
What do you like best about SONAR?

Easy to use and the data they provided is relevant to my needs. Great customer service Review collected by and hosted on G2.com.

What do you dislike about SONAR?

I wish they had the capability of multiple stop rates, and Canada. Review collected by and hosted on G2.com.

Response from Danielle Roberts of SONAR

We really appreciate your review! It’s great to hear that SONAR is working well for you. Our team is dedicated to providing the best experience, and your support means a lot to us!

NL
Nick L.
Small-Business (50 or fewer emp.)
"FreightWaves SONAR - Solid Tool, Room For Improvement"
4/5
What do you like best about SONAR?

1) Ease of Use 2) Visualization of the TRAC Spot Graph 3) Ability to flip between flat rates and per mile rates Review collected by and hosted on G2.com.

What do you dislike about SONAR?

1) Accuracy is a little off in my experience - rates can be significantly higher than projected by SONAR for some lanes 2) I wish the market data was a little more thorough / easier to read. I would love to be able to see more depth as it relates to capacity in the lane on a daily basis. 3) I would enjoy a 'tie in' feature where you could compare company lane history against the market history. Just more data to compare and leverage when making decisions Review collected by and hosted on G2.com.