---
title: Solus One Reviews
meta_title: 'Solus One Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Solus One works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# Solus One Reviews
**Vendor:** SolusOne  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Solus One
Inbound/Outbound Call Center is blended solution that provides you with a prodictive dialer, agent scripting and real-time reporting, as well as, CRM, call conferencing, and more.




## Solus One Reviews
  ### 1. Best outbound solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manrup R. | drivar, Outsourcing/Offshoring, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about Solus One?**

I work and use this project full time in my company ..this is a awesome software and I love to Use again

**What do you dislike about Solus One?**

 More user login so hang this only some time only one problem going on with this and hang is part of this

**What problems is Solus One solving and how is that benefiting you?**

 We can do all selling products on call customer satisfaction is in this app so please improve all hang problem please


## Solus One Discussions
  - [What is Solus One used for?](https://www.g2.com/discussions/what-is-solus-one-used-for)

- [View Solus One pricing details and edition comparison](https://www.g2.com/products/solus-one/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A10%3A14+-0500&secure%5Bsession_id%5D=a4eec4a5-a3fa-4b6d-ad65-b08078ce12f2&secure%5Btoken%5D=97f76c61bcd4d09dedc521289647ee908ca539b8e3b2c49cdc191765b82129d1&format=llm_user)

## Solus One Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution
- Call Transfer
- Contact Management
- Call Center Management
- Multi-Channel Management
- Survey/Poll Management
- Campaign Management
- Call List Management

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Workforce Management**
- Call Monitoring
- Performance Evaluation
- Real-Time Monitoring
- Monitoring

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Computer Telephony Integration
- Multi-Language

**Administrative**
- Call Recording
- Reporting & Dashboards
- Call Reporting
- Real-Time Reporting

**Additional Functionality**
- Chat/Messaging
- Multi-Channel Communication
- Customer History
- Alerts/Notifications
- Real-Time Analytics
- Phone Key Input
- Call Logging
- Customizable Reports
- Real-Time Data
- AI Copilot
- CRM
- Reporting & Statistics
- Activity Tracking
- Live Chat
- Call Scripting
- Contact Database
- Voice Mail
- Voice Customization
- API
- Call Tracking
- SMS Messaging
- Callback Scheduling
- Caller ID
- Predictive Dialer
- Surveys & Feedback
- Auto-Dialer
- Pre-recorded Messages
- Real-Time Notifications
- Multiple Scripts
- Interaction Tracking
- Call Disposition

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