# Best Video Surveillance Software

## How Many Video Surveillance Software Products Does G2 Track?

**Total Products under this Category:** 160

### Category Stats (Aug 2026)

- **Average Rating:** 4.53/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Videoloft (+0.92%) - Among all products in this category, Videoloft recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Video Surveillance Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,100+ Authentic Reviews
- 160+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Video Surveillance Software
 ![G2 Grid® for Video Surveillance Software plotting products by satisfaction and market presence](https://www.g2.com/categories/video-surveillance/grids.png?focus%5B%5D=1283929&focus%5B%5D=127798&focus%5B%5D=36446&focus%5B%5D=121478&focus%5B%5D=1424713&focus%5B%5D=130793&focus%5B%5D=1865718&focus%5B%5D=1192912)

Highlighted products: Coram AI, Rhombus, Solink, Verkada, Lumana, Kastle, Cisco Physical Security Solution, and Genetec.

Underlying data: [Grid® JSON](https://www.g2.com/categories/video-surveillance/grids.json?focus%5B%5D=coram-ai&focus%5B%5D=rhombus-systems&focus%5B%5D=solink&focus%5B%5D=verkada&focus%5B%5D=lumana&focus%5B%5D=kastle&focus%5B%5D=cisco-physical-security-solution&focus%5B%5D=genetec-genetec)

**Sponsored**

### Lumana

Lumana is an AI video security platform that helps security, IT, safety, and operations teams monitor, investigate, and respond to activity across their physical sites automatically. Founded to close the gap between the cameras organizations already run and the intelligence those cameras could provide, Lumana serves enterprise, mid-market, and SLED (state, local, and education) customers across retail, education, healthcare, government, hospitality, manufacturing, and logistics. Legacy video systems rely on manual monitoring, slow investigations, and fixed, rule-based analytics; Lumana applies adaptive, agentic AI to live and recorded camera feeds so video becomes searchable, real-time intelligence instead of footage that goes unwatched. The platform is camera-agnostic: it works with any IP camera and also offers a line of NDAA-compliant Lumana cameras. AI runs on-site on Lumana Core, which processes video locally, while a hybrid-cloud architecture unifies management across every location in a single interface, VMS+. Common use cases include real-time threat and safety monitoring, faster incident investigation, loss prevention, occupancy and operational analytics, and centralized multi-site security management. Main features and benefits: • VIA-1, a continuous-learning video intelligence model that adapts to each camera's environment over time and reduces false alerts by up to 90%, so teams spend less time clearing noise and more time on real events. • AI agents that automate the video security workflow across monitoring, investigation, insights, and response, including real-time alerts and automated actions such as notifications, audio messages, and webhook or GPIO triggers. • Natural language search that finds events across thousands of hours of footage in seconds by describing them in plain language, with no query syntax to learn. • Single-pane-of-glass management for every camera, site, alert, and investigation, available on desktop and mobile. • Enterprise-grade security and compliance, including SOC 2 Type II, NDAA, HIPAA, and GDPR, with role-based access control down to the camera level. Lumana is built on a hybrid-cloud architecture that scales from a single site to tens of thousands of cameras without replacing existing infrastructure. Because VIA-1 keeps learning from each deployment, detection accuracy improves in the customer's own environment rather than staying static over time. Organizations including Salesforce, Meta, McDonald's, and the University of Miami use Lumana to secure and gain intelligence from their physical environments.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2839&secure%5Bchosen_at%5D=2026-08-04T15%3A03%3A34Z&secure%5Bdisplayable_resource_id%5D=2839&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2839&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1424713&secure%5Bresource_id%5D=2839&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvideo-surveillance%3Fopen_modal_url%3D%252Fproducts%252Fsolink%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fvideo-surveillance%2526source%253Dcategory&secure%5Btoken%5D=296cc21a3601613e0ee40ab33872247ebdea49383d285f64fca0f87ae0576170&secure%5Burl%5D=https%3A%2F%2Fwww.lumana.ai%2Fget-demo%3Futm_source%3Dg2%26utm_medium%3Dpaidsocial&secure%5Burl_type%5D=book_demo)

### [Coram AI](https://www.g2.com/products/coram-ai/reviews)

Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI Safety Agent, providing businesses with a comprehensive approach to security that encompasses video surveillance, access control, and emergency management. Suitable for organizations of all sizes, Coram AI is trusted by a diverse range of clients, including Fortune 500 companies, educational institutions, and various sectors such as retail and manufacturing. The target audience for Coram AI includes businesses and organizations that prioritize safety and operational efficiency. The platform is particularly beneficial for environments where security is paramount, such as schools, warehouses, and large venues. Coram AI addresses specific use cases like proactive incident prevention, real-time monitoring, and streamlined emergency response, making it an essential tool for organizations looking to enhance their safety protocols. One of the key features that sets Coram AI apart is its AI-native architecture. Unlike traditional video security systems, Coram embeds intelligence directly into its platform, enabling advanced functionalities such as weapon detection, slip-and-fall detection, and natural language alerts. These capabilities allow organizations to implement proactive safety measures that significantly reduce response times and mitigate risks before they escalate into serious incidents. Additionally, Coram's compatibility with any IP camera and its open platform design facilitate quick and cost-effective deployment, making it an attractive option for businesses looking to upgrade their security systems without extensive overhauls. Coram AI's recognition as one of the CB Insights AI 100 Companies of 2025 highlights its leadership in applying advanced AI technologies to real-world security challenges. The team behind Coram brings extensive experience from the self-driving industry, equipping them with the expertise to tackle complex perception problems in real-time. This background allows Coram to leverage the latest advancements in multimodal AI, ensuring that their solutions remain at the forefront of innovation in physical security. Moreover, Coram AI places a strong emphasis on privacy and compliance, holding SOC 2 Type II and HIPAA certifications. This commitment to cybersecurity and data protection ensures that businesses can deploy AI solutions that not only enhance safety but also adhere to the highest standards of trust and resilience. With Coram AI, organizations can confidently secure their environments while maintaining compliance with essential regulations.

**Average Rating:** 4.9/5.0

**Total Reviews:** 201

#### How Do G2 Users Rate Coram AI?

- **Analytics:** 9.2/10 (Category avg: 8.9/10)
- **Security:** 9.5/10 (Category avg: 9.2/10)
- **Ease of Admin:** 9.7/10 (Category avg: 9.1/10)
- **Workflow:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Coram AI?

- **Seller:** [Coram AI](https://www.g2.com/sellers/coram-ai)
- **Company Website:** www.coram.ai
- **Year Founded:** 2022
- **HQ Location:** Sunnyvale, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bbd3718ccfb7a960c06f7bc195f011f683da73a8ff090d7ce78700ca6d84964a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcoram-ai%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
115 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Director
- **Top Industries:** Primary/Secondary Education, Education Management
- **Company Size:** 61% Medium, 29% Small

#### What Do G2 Reviewers Say About Coram AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Coram AI, appreciating its seamless integration and user-friendly features.
- Users appreciate the **responsive customer support** of Coram AI, ensuring quick resolution of any issues encountered.
- Users value the **intuitive interface and comprehensive features** of Coram AI for seamless operation and effective client management.
- Users find the **helpfulness of alerts** in Coram AI invaluable for safety and communication during drills.
- Users praise the **high camera quality** of Coram AI, enhancing job performance and user experience significantly.

##### Cons

- Users experience **camera issues** like freezing and delayed calibration, affecting overall functionality and video quality.
- Users experience **lagging performance** with Coram AI, noticing delays in playback and camera transitions on mobile devices.
- Users experience **slow streaming** issues, with audio delays and video lag affecting the overall performance of Coram AI.
- Users experience **video playback issues** on mobile, including lag, grainy visuals, and inconsistent controls compared to the web interface.
- Users experience **laggy playback** and connectivity issues in the mobile app, impacting usability and overall satisfaction.

#### What Are Recent G2 Reviews of Coram AI?

**["Seamless Camera Integration Across 17 Locations with Outstanding Support"](https://www.g2.com/survey_responses/coram-ai-review-13056230)**

**Rating:** 4.5/5.0 stars

_— Steve R._

[Read full review](https://www.g2.com/survey_responses/coram-ai-review-13056230)

**["Coram’s Natural-Language Search Saves Us Tons of Time"](https://www.g2.com/survey_responses/coram-ai-review-13182066)**

**Rating:** 5.0/5.0 stars

_— Tyler G._

[Read full review](https://www.g2.com/survey_responses/coram-ai-review-13182066)

### [Rhombus](https://www.g2.com/products/rhombus-systems/reviews)

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterprise physical security platform that combines smart security cameras, IoT sensors, alarms, and integrations with 3rd party solutions all under one unified console. Rhombus' cloud-based platform eliminates bulky hardware, is secure by default, and has built-in AI analytics so you can see, manage, and respond to threats in real-time. Built by cybersecurity experts, Rhombus simplifies security operations and is trusted by school districts, commercial real estate, healthcare facilities, Fortune 500 companies, and more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 605

#### How Do G2 Users Rate Rhombus?

- **Analytics:** 8.8/10 (Category avg: 8.9/10)
- **Security:** 9.2/10 (Category avg: 9.2/10)
- **Ease of Admin:** 9.4/10 (Category avg: 9.1/10)
- **Workflow:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Rhombus?

- **Seller:** [Rhombus](https://www.g2.com/sellers/rhombus-79d0b325-14f2-40cf-a885-75a4fad3b3a9)
- **Company Website:** rhombus.com
- **Year Founded:** 2016
- **HQ Location:** Sacramento, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be09b2e33e488808a830f384de37f73c95ffd564171800f26ab872f49947c03d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frhombus-systems%2F&secure%5Burl_type%5D=linkedin_company_website)  
214 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director of Technology
- **Top Industries:** Education Management, Primary/Secondary Education
- **Company Size:** 48% Medium, 42% Small

#### What Do G2 Reviewers Say About Rhombus?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** with Rhombus, highlighting its quick installation and straightforward setup.
- Users love the **great camera quality** of Rhombus, ensuring no blind spots and never missing a shot!
- Users commend the **excellent customer support** of Rhombus, appreciating their readiness to assist when needed.
- Users appreciate the **user-friendly interface** and excellent support, making Rhombus a valuable tool for organizations.
- Users praise the **security functionality** of Rhombus, appreciating its reliability and cloud integration for easy management.

##### Cons

- Users report **camera issues** with inadequate zoom and lack of reliable maintenance affecting their overall experience.
- Users find the **annual licensing fee expensive** , making it challenging to justify the purchase.
- Users face **access issues** due to unprepared support and reliance on mobile devices for door access.
- Users find the **limited features** during the trial frustrating, especially with navigation and reliance on onsite hardware.
- Users experience **slow performance** with Rhombus, leading to frustration during loading and sharing processes.

#### What Are Recent G2 Reviews of Rhombus?

**["Best-in-Class Support, Competitive Pricing, and Constant Improvements"](https://www.g2.com/survey_responses/rhombus-review-13074479)**

**Rating:** 5.0/5.0 stars

_— Brenda T._

[Read full review](https://www.g2.com/survey_responses/rhombus-review-13074479)

**["Rhombus Cameras in Schools"](https://www.g2.com/survey_responses/rhombus-review-7270545)**

**Rating:** 5.0/5.0 stars

_— Rob S._

[Read full review](https://www.g2.com/survey_responses/rhombus-review-7270545)

#### What Are G2 Users Discussing About Rhombus?

- [What is Rhombus Systems used for?](https://www.g2.com/discussions/what-is-rhombus-systems-used-for) - 1 comment

### [Solink](https://www.g2.com/products/solink/reviews)

Solink is an AI-driven video intelligence platform that connects video with business and operational data to help teams detect, investigate, and respond to risk and performance issues across physical locations. Solink is used by multi-location operators and the teams that support them, including security leaders, loss prevention, operations, IT, and store field teams in industries like retail, QSR, and convenience. The platform is designed for environments where incident response, theft and fraud reduction, and operational consistency require more than reactive video review. Solink unifies video with signals from systems such as POS, access control, and alarms, then applies AI and business context to reduce noise and surface events that matter. This supports faster verification, more consistent workflows, and secure visibility from anywhere. Key capabilities include: • Unified visibility across systems: Connects video with operational tools such as POS and access control to provide context around incidents, transactions, and exceptions. • AI guided detection and verification: Helps distinguish real risks and anomalies from routine activity to reduce false positives and investigation effort. • Investigation and reporting workflows: Enables searching, sharing, case documentation, and standardized processes for incident review and follow up. • Remote monitoring for distributed teams: Supports secure access for authorized users across locations to improve response coordination and oversight. • Open ecosystem deployment: Works with many existing camera environments to support expansion and standardization without forcing rip-and-replace hardware changes. Solink supports use cases such as loss prevention, safety and compliance reviews, operational audits, and performance coaching, with the goal of helping teams see more, know more, and do more across every site.

**Average Rating:** 4.7/5.0

**Total Reviews:** 121

#### How Do G2 Users Rate Solink?

- **Analytics:** 9.6/10 (Category avg: 8.9/10)
- **Security:** 9.3/10 (Category avg: 9.2/10)
- **Ease of Admin:** 9.4/10 (Category avg: 9.1/10)
- **Workflow:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Solink?

- **Seller:** [SOLINK](https://www.g2.com/sellers/solink)
- **Company Website:** solink.com
- **Year Founded:** 2009
- **HQ Location:** Ottawa, CA
- **Twitter:** @SolinkCorp  
902 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=007c200097e5fc22b2529662e975e524a636b113ad78404835d10ade60eb08a5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsolink&secure%5Burl_type%5D=linkedin_company_website)  
392 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Restaurants
- **Company Size:** 38% Medium, 30% Large

#### What Do G2 Reviewers Say About Solink?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **camera quality** of Solink for its clear images and fast performance in capturing essential details.
- Users find SOLINK to be **easy to use** , appreciating its user-friendly interface and effective problem-solving support.
- Users value the **easy initial setup** of Solink, making transitions across their company smooth and straightforward.
- Users appreciate that Solink offers **helpful customer service** and effective tools for video review and problem-solving.
- Users praise Solink's **AI technology** for transforming security footage into actionable business insights, enhancing operational efficiency.

##### Cons

- Users note that the **inaccurate detection** in Solink's spot check feature can lead to frustrating false positives.
- Users express concern over **limited functionality** , particularly with video search and app compatibility across devices.
- Users note **limited features** in Solink, especially with multi-camera support and inconsistent functionality across devices.
- Users experience **scheduling issues** due to data integration and time zone problems causing slow responses.
- Users find that **snapshots and zoom capabilities** of Solink, particularly with 360 cams, need improvement.

#### What Are Recent G2 Reviews of Solink?

**["Solink: Reliable Cloud Video Security with Intuitive Remote Access"](https://www.g2.com/survey_responses/solink-review-12787721)**

**Rating:** 4.5/5.0 stars

_— Eric G._

[Read full review](https://www.g2.com/survey_responses/solink-review-12787721)

**["User-Friendly Solink with Powerful AI and Seamless Video-Data Integration"](https://www.g2.com/survey_responses/solink-review-12606255)**

**Rating:** 5.0/5.0 stars

_— Brandon N._

[Read full review](https://www.g2.com/survey_responses/solink-review-12606255)

#### What Are G2 Users Discussing About Solink?

- [What is SOLINK used for?](https://www.g2.com/discussions/what-is-solink-used-for)

### [Verkada](https://www.g2.com/products/verkada/reviews)

Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed with simplicity in mind, Verkada offers six product lines — video security cameras, door-based access control, air quality sensors, alarms, workplace, and intercoms — that provide unparalleled visibility through a single cloud-based software platform.

**Average Rating:** 4.7/5.0

**Total Reviews:** 138

#### How Do G2 Users Rate Verkada?

- **Analytics:** 9.0/10 (Category avg: 8.9/10)
- **Security:** 9.6/10 (Category avg: 9.2/10)
- **Ease of Admin:** 9.6/10 (Category avg: 9.1/10)
- **Workflow:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Verkada?

- **Seller:** [Verkada](https://www.g2.com/sellers/verkada)
- **Company Website:** www.verkada.com
- **Year Founded:** 2016
- **HQ Location:** San Mateo, California
- **Twitter:** @VerkadaHQ  
2,519 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de77e7c17fe3c61ba06aa78cace5b03adb9d42117f4bf1c192d1642c2c0932c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fverkada%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,701 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Primary/Secondary Education, Education Management
- **Company Size:** 53% Medium, 30% Large

#### What Do G2 Reviewers Say About Verkada?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup.
- Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service.
- Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras.
- Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively.
- Users value the **simple interface** of Verkada, finding it easy to use on both app and computer.

##### Cons

- Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits.
- Users experience **access issues** with Verkada, including a lack of IP filters and software update complications.
- Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns.
- Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability.
- Users are frustrated by **missing features** , including an IP filter and better control over software updates.

#### What Are Recent G2 Reviews of Verkada?

**["Effortless Building Access, Needs Backup Solution"](https://www.g2.com/survey_responses/verkada-review-12739044)**

**Rating:** 5.0/5.0 stars

_— Adam T._

[Read full review](https://www.g2.com/survey_responses/verkada-review-12739044)

**["Flexible Platform with Intuitive Controls for Easy Administration"](https://www.g2.com/survey_responses/verkada-review-12642223)**

**Rating:** 4.0/5.0 stars

_— Mark B._

[Read full review](https://www.g2.com/survey_responses/verkada-review-12642223)

#### What Are G2 Users Discussing About Verkada?

- [What is Verkada used for?](https://www.g2.com/discussions/what-is-verkada-used-for) - 1 comment

## FAQs About Video Surveillance Software

Generated using AI

Last updated: June 3, 2026

### Best practices for video surveillance storage and retention management to support growing teams with

G2 reviewers mention that growing teams benefit most from storage and retention setups that are easy to search, simple to manage remotely, and reliable across multiple locations. Recent reviews repeatedly highlight the value of quick playback, clip sharing, cloud or centralized access, and retention that supports investigations without forcing teams to scrub through hours of footage. Buyers also call out the importance of balancing longer footage availability with practical storage planning, since some users noted storage limits, lag during playback, or higher costs tied to camera count and retention needs. Systems that reduce manual review and make saved evidence easy to retrieve tend to fit scaling environments best.

### How video surveillance improves facility security and incident response for organizations evaluating solutions to

According to verified users, video surveillance improves facility security by giving teams faster visibility into entrances, exits, restricted areas, and unusual activity. In recent G2 reviews, buyers frequently describe using alerts, remote access, and searchable footage to respond more quickly to theft, break-ins, safety issues, and day-to-day incidents. Many reviewers also mention that centralized monitoring helps teams cover multiple buildings or campuses without being physically present. For incident response, the biggest advantage is speed: users repeatedly note that better search, clip export, and event review make it easier to confirm what happened, share evidence, and take action without relying on slow manual footage checks or older DVR-style workflows.

### Surveillance solutions compared to traditional on-premise camera systems for organizations comparing vendors on features

According to verified users, newer surveillance platforms are often preferred over traditional on-premise camera systems when buyers want easier remote access, faster search, simpler sharing, and less dependence on aging local hardware. Recent G2 reviews repeatedly contrast modern platforms with older DVR or fragmented systems that were harder to use, slower to review, and more difficult to manage across locations. Buyers also value features such as cloud access, centralized dashboards, AI-assisted search, alerts, and easier user administration. That said, reviewers still mention tradeoffs to evaluate, including learning curves, bandwidth or internet dependence, retention costs, and occasional lag or integration challenges during setup or expansion.

### What are the most important features in video surveillance software

According to verified users, the most important features in video surveillance software are easy search and playback, remote access, reliable alerts, clear live and recorded video, and a simple interface that nontechnical teams can use quickly. Recent reviews also emphasize centralized multi-site visibility, fast clip export and sharing, customizable permissions, and integrations with access control, sensors, or existing camera infrastructure. Many buyers also value AI-assisted capabilities such as person or vehicle search, motion filtering, people counting, license plate recognition, and event-based alerts when they reduce manual review time. Common watchouts in reviews include lag during playback, storage constraints, and a learning curve when advanced analytics or configuration options become more complex.

### How do teams use video surveillance for investigations

According to verified users, teams use video surveillance for investigations by narrowing timelines quickly, searching for motion or specific people and vehicles, and pulling clips to share with internal stakeholders or law enforcement. Recent G2 reviews describe investigators using searchable footage to review theft, safety incidents, suspicious behavior, customer disputes, employee activity, package movement, and access events across multiple cameras. Buyers repeatedly mention that the best workflows reduce hours of manual scrubbing by linking events, surfacing alerts, or helping users follow a subject from camera to camera. Reviewers also value export tools, saved evidence, and centralized access because they help teams move from basic recording to faster fact-finding and better incident documentation.

### [Lumana](https://www.g2.com/products/lumana/reviews)

Lumana is an AI video security platform that helps security, IT, safety, and operations teams monitor, investigate, and respond to activity across their physical sites automatically. Founded to close the gap between the cameras organizations already run and the intelligence those cameras could provide, Lumana serves enterprise, mid-market, and SLED (state, local, and education) customers across retail, education, healthcare, government, hospitality, manufacturing, and logistics. Legacy video systems rely on manual monitoring, slow investigations, and fixed, rule-based analytics; Lumana applies adaptive, agentic AI to live and recorded camera feeds so video becomes searchable, real-time intelligence instead of footage that goes unwatched. The platform is camera-agnostic: it works with any IP camera and also offers a line of NDAA-compliant Lumana cameras. AI runs on-site on Lumana Core, which processes video locally, while a hybrid-cloud architecture unifies management across every location in a single interface, VMS+. Common use cases include real-time threat and safety monitoring, faster incident investigation, loss prevention, occupancy and operational analytics, and centralized multi-site security management. Main features and benefits: • VIA-1, a continuous-learning video intelligence model that adapts to each camera's environment over time and reduces false alerts by up to 90%, so teams spend less time clearing noise and more time on real events. • AI agents that automate the video security workflow across monitoring, investigation, insights, and response, including real-time alerts and automated actions such as notifications, audio messages, and webhook or GPIO triggers. • Natural language search that finds events across thousands of hours of footage in seconds by describing them in plain language, with no query syntax to learn. • Single-pane-of-glass management for every camera, site, alert, and investigation, available on desktop and mobile. • Enterprise-grade security and compliance, including SOC 2 Type II, NDAA, HIPAA, and GDPR, with role-based access control down to the camera level. Lumana is built on a hybrid-cloud architecture that scales from a single site to tens of thousands of cameras without replacing existing infrastructure. Because VIA-1 keeps learning from each deployment, detection accuracy improves in the customer's own environment rather than staying static over time. Organizations including Salesforce, Meta, McDonald's, and the University of Miami use Lumana to secure and gain intelligence from their physical environments.

**Average Rating:** 4.9/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate Lumana?

- **Analytics:** 9.8/10 (Category avg: 8.9/10)
- **Security:** 9.4/10 (Category avg: 9.2/10)
- **Ease of Admin:** 9.8/10 (Category avg: 9.1/10)
- **Workflow:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Lumana?

- **Seller:** [Lumana](https://www.g2.com/sellers/lumana)
- **Company Website:** www.lumana.ai
- **Year Founded:** 2021
- **HQ Location:** Los Gatos, California, United States
- **Twitter:** @LumanaHQ  
53 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f367c57de570b35f182bd39d202e2973527696f8490606d986cefac1d60a00a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flumana-ai&secure%5Burl_type%5D=linkedin_company_website)  
105 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Security and Investigations
- **Company Size:** 53% Medium, 29% Small

#### What Do G2 Reviewers Say About Lumana?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Lumana's **Agentic AI approach** , enhancing physical security with intelligent alerts and real-time threat detection.
- Users value the **intelligent alert notifications** of Lumana for their timely and proactive security management.
- Users value Lumana's **Agentic AI approach** , enhancing security through intelligent alerts and real-time threat detection.
- Users praise Lumana for its **ease of use** , noting quick setup and intuitive features that streamline operations.
- Users value Lumana’s **efficiency** , which dramatically reduces investigation time and simplifies security management processes.

##### Cons

- Users report **inaccurate detection** with alerts and recognize the need for improvements in facial recognition features.
- Users experience a **noticeable learning curve** with Lumana, particularly in understanding its advanced features and setup.
- Users face **camera issues** such as unreliable PTZ function and problems with GPIO, impacting functionality.
- Users face a **difficult training** process due to the extensive AI capabilities, impacting the setup of advanced features.
- Users highlight the **missing PTZ presets and unreliable GPIO functions** , which detract from the overall experience with Lumana.

#### What Are Recent G2 Reviews of Lumana?

**["Bridging Physical and Digital Security Operations"](https://www.g2.com/survey_responses/lumana-review-13191220)**

**Rating:** 5.0/5.0 stars

_— Randall D._

[Read full review](https://www.g2.com/survey_responses/lumana-review-13191220)

**["Simplifying Facility and Asset Monitoring"](https://www.g2.com/survey_responses/lumana-review-13163164)**

**Rating:** 5.0/5.0 stars

_— Donny G._

[Read full review](https://www.g2.com/survey_responses/lumana-review-13163164)

### [Kastle](https://www.g2.com/fr/products/kastle/reviews)

Kastle propose des solutions technologiques immobilières inégalées, protégeant les biens immobiliers commerciaux de premier plan, les communautés multifamiliales, les clients d'entreprise, ainsi que les installations scolaires et gouvernementales. En intégrant des technologies avancées de contrôle d'accès, de vidéosurveillance et de gestion des visiteurs, nous garantissons une sécurité renforcée et des performances supérieures. Alors que des dizaines de milliers de personnes font confiance à nos services quotidiennement, nous nous distinguons en tant que partenaire dédié à l'innovation, au leadership et aux services de sécurité gérés complets.

**Average Rating:** 4.6/5.0

**Total Reviews:** 186

#### How Do G2 Users Rate Kastle?

- **Analytics:** 8.1/10 (Category avg: 8.9/10)
- **Sécurité:** 8.7/10 (Category avg: 9.2/10)
- **Facilité d’administration:** 9.1/10 (Category avg: 9.1/10)
- **Workflow:** 8.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Kastle?

- **Vendeur:** [Kastle Systems](https://www.g2.com/fr/sellers/kastle-systems)
- **Site Web de l'entreprise:** www.kastle.com
- **Année de fondation:** 1972
- **Emplacement du siège social:** Falls Church, VA
- **Twitter:** @KastleSystems  
2,057 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa5bbdffc07d14e7c7f67fc46a1f063eeccb6aec7d2b5e20a4ebf15c9dd474cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkastle-systems&secure%5Burl_type%5D=linkedin_company_website)  
701 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Responsable de bureau, Gestionnaire de propriété
- **Top Industries:** Immobilier commercial, Immobilier
- **Company Size:** 49% Medium, 40% Small

#### What Do G2 Reviewers Say About Kastle?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient le **design convivial** de Kastle, rendant la gestion des accès simple et efficace.
- Les utilisateurs soulignent le **service client amical et fiable** de Kastle, améliorant ainsi leur expérience globale avec le logiciel.
- Les utilisateurs louent le **service client utile** et le support technique amical, améliorant ainsi leur expérience Kastle.
- Les utilisateurs apprécient la **flexibilité et la fiabilité** du contrôle d'accès de Kastle, améliorant leur expérience d'entrée au bureau.
- Les utilisateurs apprécient la **fiabilité** de Kastle, louant sa performance constante et son intégration efficace dans diverses infrastructures.

##### Cons

- Les utilisateurs rencontrent des **problèmes d'accès** avec Kastle, faisant face à des complications dans la gestion de l'accès du personnel à travers différents sites.
- Les utilisateurs expriment leur frustration face à un **mauvais service client** , citant des temps de réponse lents et une communication inadéquate de la part des représentants.
- Les utilisateurs trouvent que le **prix est élevé** par rapport à des produits similaires, en considérant des alternatives moins coûteuses.
- Les utilisateurs rencontrent des problèmes de **détection inexacte** , le scanner échouant souvent à reconnaître correctement le lecteur de carte.
- Les utilisateurs rencontrent une **communication incohérente** avec Kastle, entraînant des retards dans les réponses et des défis de suivi.

#### What Are Recent G2 Reviews of Kastle?

**["Kastle Presence rend l'accès sans effort et pratique"](https://www.g2.com/fr/survey_responses/kastle-review-13089914)**

**Rating:** 4.5/5.0 stars

_— Cristina F._

[Read full review](https://www.g2.com/fr/survey_responses/kastle-review-13089914)

**["Suite de sécurité complète avec un support réactif de premier ordre"](https://www.g2.com/fr/survey_responses/kastle-review-13117994)**

**Rating:** 4.5/5.0 stars

_— Cesar D._

[Read full review](https://www.g2.com/fr/survey_responses/kastle-review-13117994)

### [Cisco Physical Security Solution](https://www.g2.com/products/cisco-physical-security-solution/reviews)

Cisco Meraki smart cameras offer a cloud-managed, intelligent security solution that integrates advanced video analytics, robust security features, and seamless management through the Cisco Meraki dashboard. These cameras feature powerful onboard processors, high-resolution sensors (ranging from 4MP to 12.4MP), and various form factors including fixed-lens mini domes, varifocal domes, fisheye, and telephoto bullet cameras suitable for both indoor and outdoor environments. They provide extensive storage options with high-endurance solid-state drives, support wireless connectivity, and include features such as motion and audio analytics, person and vehicle detection, and privacy-first AI-powered cross-camera tracking without facial recognition. The system enables network-wide visibility, granular access controls, easy video export and sharing, and integrates with other Meraki devices like sensors and wireless access points to deliver comprehensive physical security and business intelligence. These smart cameras are designed for easy installation, durability with vandal resistance and weatherproof ratings, and support advanced use cases such as license plate recognition and location analytics, making them ideal for protecting and optimizing various business and organizational environments.

**Average Rating:** 4.4/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Cisco Physical Security Solution?

- **Analytics:** 10.0/10 (Category avg: 8.9/10)
- **Security:** 9.6/10 (Category avg: 9.2/10)
- **Ease of Admin:** 8.9/10 (Category avg: 9.1/10)
- **Workflow:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Cisco Physical Security Solution?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Company Website:** www.cisco.com
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 43% Medium, 33% Small

#### What Are Recent G2 Reviews of Cisco Physical Security Solution?

**["Cisco Physical Security Solution — Stable, IT-friendly, and simplifies camera management"](https://www.g2.com/survey_responses/cisco-physical-security-solution-review-13054034)**

**Rating:** 5.0/5.0 stars

_— George Picado P._

[Read full review](https://www.g2.com/survey_responses/cisco-physical-security-solution-review-13054034)

**["Centralized Control Enhances Security Efficiency"](https://www.g2.com/survey_responses/cisco-physical-security-solution-review-13178274)**

**Rating:** 5.0/5.0 stars

_— Rajashekar R._

[Read full review](https://www.g2.com/survey_responses/cisco-physical-security-solution-review-13178274)

### [Genetec](https://www.g2.com/fr/products/genetec-genetec/reviews)

Genetec Inc. est une entreprise technologique mondiale qui transforme l'industrie de la sécurité physique depuis plus de 25 ans. Notre plateforme unifiée Security Center regroupe la vidéo, le contrôle d'accès, la LAPI, la gestion des preuves, et plus encore, le tout dans une expérience intuitive. Des organisations du monde entier comptent sur la puissante plateforme Genetec pour sécuriser leurs personnes et leurs actifs. Des automatisations intelligentes les aident à améliorer l'efficacité opérationnelle tout en respectant la vie privée individuelle. Notre réseau mondial de partenaires technologiques signifie que les utilisateurs ne sont jamais enfermés dans un seul fournisseur, et le choix d'un déploiement sur site ou dans le cloud — ou un mélange des deux — permet aux organisations de faire évoluer leur système de sécurité en fonction de leurs besoins changeants. Basés à Montréal, Canada, nous servons plus de 42 500 clients via notre vaste réseau de partenaires de distribution et de consultants accrédités, situés dans plus de 159 pays.

**Average Rating:** 4.4/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Genetec?

- **Analytics:** 8.9/10 (Category avg: 8.9/10)
- **Sécurité:** 9.4/10 (Category avg: 9.2/10)
- **Facilité d’administration:** 8.3/10 (Category avg: 9.1/10)
- **Workflow:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Genetec?

- **Vendeur:** [Genetec](https://www.g2.com/fr/sellers/genetec)
- **Site Web de l'entreprise:** www.genetec.com
- **Année de fondation:** 1997
- **Emplacement du siège social:** Montreal, CA
- **Twitter:** @genetec  
16,465 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10ac06f9f87d19cf4a24c62969ed22a1541c856be768e3496fddfc2eb5274dce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgenetec%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,315 employés sur LinkedIn®

#### Who Uses This Product?

- **Company Size:** 47% Medium, 27% Small

#### What Do G2 Reviewers Say About Genetec?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de Genetec, mise en évidence par son intégration transparente et ses vastes options de service.
- Les utilisateurs apprécient les **intégrations transparentes** de Genetec, bénéficiant d'une plateforme unifiée et d'un support étendu de tiers.
- Les utilisateurs apprécient la **plateforme unifiée** de Genetec pour son intégration avec les caméras, le contrôle d'accès et les services de réponse d'urgence.
- Les utilisateurs apprécient le **excellent support client** de Genetec, garantissant une assistance disponible à tout moment.
- Les utilisateurs apprécient la **plateforme unifiée et les services en expansion** de Genetec pour une gestion fluide des caméras et du contrôle d'accès.

##### Cons

- Les utilisateurs peuvent rencontrer un **problème de complexité** en s'adaptant à plusieurs sites et caméras, ce qui entraîne une courbe d'apprentissage.

#### What Are Recent G2 Reviews of Genetec?

**["Convivial et facile à naviguer"](https://www.g2.com/fr/survey_responses/genetec-review-12604111)**

**Rating:** 5.0/5.0 stars

_— Utilisateur vérifié à Banque_

[Read full review](https://www.g2.com/fr/survey_responses/genetec-review-12604111)

**["Plateforme unifiée Genetec avec des fonctionnalités en expansion"](https://www.g2.com/fr/survey_responses/genetec-review-12160869)**

**Rating:** 5.0/5.0 stars

_— Joseph C._

[Read full review](https://www.g2.com/fr/survey_responses/genetec-review-12160869)

#### What Are G2 Users Discussing About Genetec?

- [À quoi sert AutoVu ?](https://www.g2.com/fr/discussions/what-is-autovu-used-for)

### [XProtect](https://www.g2.com/products/xprotect/reviews)

Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cloud-based video surveillance as a service (VSaaS). With responsible and ethical use of technology as their core value, Milestone empowers industries and people to leverage technology in an ethical and responsible manner and supports their compliance with industry standards such as the GDPR, FIPS 140-2 and the NIST standards for secure software development of XProtect as required by the U.S. Executive Order 14028. Milestone delivers open platform software that seamlessly integrates with third-party security tools meeting the industry need for flexible, adaptable and scalable technology. In addition to security, Milestone’s offerings can optimize business operations with artificial intelligence (AI) and video analytics. Technical support is available in 14 languages around the globe. XProtect, offered in five variants, helps you stay protected and resilient with continual updates and robust cybersecurity; simplify security operations with a single interface that connects all cameras, sensors, analytics and sites; and grow your organization with a VMS that is compatible with over 14,000 cameras and devices.

**Average Rating:** 4.5/5.0

**Total Reviews:** 90

#### How Do G2 Users Rate XProtect?

- **Analytics:** 7.6/10 (Category avg: 8.9/10)
- **Security:** 9.0/10 (Category avg: 9.2/10)
- **Ease of Admin:** 8.4/10 (Category avg: 9.1/10)
- **Workflow:** 7.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind XProtect?

- **Seller:** [Milestone Systems](https://www.g2.com/sellers/milestone-systems)
- **Company Website:** www.milestonesys.com
- **Year Founded:** 1998
- **HQ Location:** Copenhagen, Denmark
- **Twitter:** @milestonesys  
15,775 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e834360c4a5a003375a6f3263884f434b1d841018f966a8c7b01a32d3514722&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmilestone-systems&secure%5Burl_type%5D=linkedin_company_website)  
1,829 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Hospital & Health Care
- **Company Size:** 48% Medium, 31% Large

#### What Do G2 Reviewers Say About XProtect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intuitive user interface** and **comprehensive camera setup** features of XProtect, enhancing security management ease.
- Users value the **robust integration capabilities** of XProtect, allowing seamless compatibility with various CCTV brands and solutions.
- Users highly value the **ease of use** of XProtect, appreciating its reliability and scalability for security needs.
- Users commend the **quick and helpful customer support** from XProtect, ensuring a reliable monitoring experience.
- Users highlight the **effective monitoring** capabilities of XProtect, benefiting from its user-friendly interface and advanced features.

##### Cons

- Users find XProtect to be **expensive** , particularly with licensing fees and ongoing care costs impacting smaller customers.
- Users face a **complex setup** with XProtect, making initial installations and advanced features challenging to navigate.
- Users find the **interface design outdated** and suggest a need for modernization and improved usability in XProtect.
- Users find the **limited customization** options of XProtect frustrating compared to competitors, hindering user-specific adaptations.
- Users experience **slow performance** with XProtect, including high resource usage and slow uploading speeds affecting usability.

#### What Are Recent G2 Reviews of XProtect?

**["VMS management made easy with Milestone Xprotect"](https://www.g2.com/survey_responses/xprotect-review-12682613)**

**Rating:** 5.0/5.0 stars

_— SHASHIKANT T._

[Read full review](https://www.g2.com/survey_responses/xprotect-review-12682613)

**["Exceptional Support with User-Friendly Dashboard"](https://www.g2.com/survey_responses/xprotect-review-13079984)**

**Rating:** 5.0/5.0 stars

_— Brandon H._

[Read full review](https://www.g2.com/survey_responses/xprotect-review-13079984)

#### What Are G2 Users Discussing About XProtect?

- [What is XProtect Essential used for?](https://www.g2.com/discussions/what-is-xprotect-essential-used-for) - 1 comment

### [Alarm.com for Business](https://www.g2.com/fr/products/alarm-com-for-business/reviews)

Alarm.com pour les entreprises est la plateforme de choix pour plus d'un million de sites, avec une plateforme unifiée qui permet aux clients de gérer l'intrusion, la vidéo, le contrôle d'accès et plus encore à partir d'une interface intuitive unique.

**Average Rating:** 4.5/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Alarm.com for Business?

- **Analytics:** 9.5/10 (Category avg: 8.9/10)
- **Sécurité:** 9.6/10 (Category avg: 9.2/10)
- **Facilité d’administration:** 9.4/10 (Category avg: 9.1/10)
- **Workflow:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Alarm.com for Business?

- **Vendeur:** [Alarm.com](https://www.g2.com/fr/sellers/alarm-com)
- **Site Web de l'entreprise:** alarm.com
- **Année de fondation:** 2000
- **Emplacement du siège social:** McLean, Virginia, United States
- **Twitter:** @AlarmDotCom  
14,376 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0121991737bde8e776d907d8453fb72c6159709678d3d58ff2534bdb89f98f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falarm-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,381 employés sur LinkedIn®

#### Who Uses This Product?

- **Company Size:** 42% Medium, 33% Small

#### What Do G2 Reviewers Say About Alarm.com for Business?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** d'Alarm.com pour les entreprises, le trouvant intuitif et fiable pour un accès rapide.
- Les utilisateurs apprécient les fonctionnalités de **contrôle d'accès transparent** d'Alarm.com, améliorant la gestion de la sécurité sur plusieurs sites sans effort.
- Les utilisateurs apprécient **l'intégration transparente des outils** sur Alarm.com, améliorant l'optimisation des projets et l'expérience utilisateur.
- Les utilisateurs louent la **facilité de gestion** d'Alarm.com pour les entreprises, appréciant les commandes intuitives et la capacité de gérer plusieurs sites sans effort.
- Les utilisateurs adorent l' **accès facile** fourni par Alarm.com, gérant sans effort plusieurs emplacements et contrôles utilisateur.

##### Cons

- Les utilisateurs notent les **coûts élevés** associés aux licences et aux mises à niveau matérielles pour Alarm.com pour les entreprises, impactant les décisions budgétaires.
- Les utilisateurs notent le **besoin d'améliorer l'étiquetage de l'interface et l'optimisation de la vidéosurveillance** pour améliorer l'utilisabilité et la visualisation.
- Les utilisateurs estiment que le système offre **une personnalisation limitée** , ce qui entrave les ajustements nécessaires et les options de support pour leurs besoins spécifiques.
- Les utilisateurs trouvent que les **fonctionnalités limitées** d'Alarm.com pour les entreprises sont restrictives, entravant l'utilisation optimale du système.
- Les utilisateurs remarquent la **mauvaise conception de l'interface** dans Alarm.com pour les entreprises, suggérant une meilleure organisation et un étiquetage pour plus d'efficacité.

#### What Are Recent G2 Reviews of Alarm.com for Business?

**["Super produit qui évolue avec vous !"](https://www.g2.com/fr/survey_responses/alarm-com-for-business-review-11207093)**

**Rating:** 4.0/5.0 stars

_— Frank S._

[Read full review](https://www.g2.com/fr/survey_responses/alarm-com-for-business-review-11207093)

**["Accès de bureau sans faille avec une application mobile fiable"](https://www.g2.com/fr/survey_responses/alarm-com-for-business-review-12371254)**

**Rating:** 5.0/5.0 stars

_— Kaitlyn F._

[Read full review](https://www.g2.com/fr/survey_responses/alarm-com-for-business-review-12371254)

### [Brivo](https://www.g2.com/fr/products/brivo/reviews)

Brivo, Inc., a créé la catégorie de la technologie de contrôle d'accès basé sur le cloud et des espaces intelligents il y a plus de 20 ans et reste le leader mondial au service de l'immobilier commercial, des résidences multifamiliales et des grandes entreprises distribuées. L'écosystème de produits complet de l'entreprise et son API ouverte fournissent aux entreprises des outils numériques puissants pour augmenter l'automatisation de la sécurité, améliorer l'expérience des employés et des locataires, et améliorer la sécurité de toutes les personnes et des biens dans l'environnement bâti. La plateforme d'accès aux bâtiments de Brivo est désormais la fondation numérique pour la plus grande collection d'installations clients dans le monde, protégeant plus de 600 millions de pieds carrés de biens immobiliers à travers plus de 60 pays.

**Average Rating:** 4.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Brivo?

- **Analytics:** 8.5/10 (Category avg: 8.9/10)
- **Sécurité:** 9.5/10 (Category avg: 9.2/10)
- **Facilité d’administration:** 9.4/10 (Category avg: 9.1/10)
- **Workflow:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Brivo?

- **Vendeur:** [Brivo](https://www.g2.com/fr/sellers/brivo)
- **Année de fondation:** 1999
- **Emplacement du siège social:** Bethesda, MD
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=664b42c5d183831a899741f3b2441006f858fd396e9ba67739c8de2f7f25bd29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrivo-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,147 employés sur LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Sécurité et enquêtes, Technologie de l'information et services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About Brivo?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient les **capacités de gestion à distance** de la technologie cloud de Brivo, ce qui améliore considérablement la commodité et l'efficacité.
- Les utilisateurs apprécient le **excellent support client** de Brivo, avec des résolutions rapides et une assistance utile.
- Les utilisateurs apprécient la **facilité d'installation et de gestion à distance** de Brivo, ainsi que le support client réactif.
- Les utilisateurs apprécient la **vitesse de communication** de Brivo, avec des temps de résolution rapides du service client qui améliorent leur expérience.
- Les utilisateurs adorent la **facilité d'utilisation** de Brivo, appréciant le contrôle à distance sans faille et un excellent support client.

##### Cons

- Les utilisateurs sont préoccupés par la **dépendance à Internet** , car perdre la connectivité restreint les capacités de planification et de gestion des utilisateurs.
- Les utilisateurs trouvent la **performance lente** de Brivo frustrante, surtout lorsque les mises à jour prennent du retard lors des réservations de dernière minute.

#### What Are Recent G2 Reviews of Brivo?

**["Système facile à utiliser"](https://www.g2.com/fr/survey_responses/brivo-review-10975312)**

**Rating:** 5.0/5.0 stars

_— Utilisateur vérifié à Sécurité informatique et réseau_

[Read full review](https://www.g2.com/fr/survey_responses/brivo-review-10975312)

**["Brivo a été une solution fiable et pratique pour gérer l'accès des clients de l'hôtel."](https://www.g2.com/fr/survey_responses/brivo-review-11335952)**

**Rating:** 4.0/5.0 stars

_— Brittany O._

[Read full review](https://www.g2.com/fr/survey_responses/brivo-review-11335952)

#### What Are G2 Users Discussing About Brivo?

- [What is brivo pass fluid access?](https://www.g2.com/fr/discussions/what-is-brivo-pass-fluid-access)
- [What is brivo magic button?](https://www.g2.com/fr/discussions/what-is-brivo-magic-button)
- [Qu'est-ce que la sécurité Brivo ?](https://www.g2.com/fr/discussions/what-is-brivo-security) - 1 comment

### [OpenEye](https://www.g2.com/fr/products/openeye/reviews)

Basée à Liberty Lake, Washington, OpenEye, une filiale d'Alarm.com, est un fournisseur de premier plan de solutions cloud intelligentes pour la sécurité vidéo, l'intelligence d'affaires et la prévention des pertes. En combinant une vidéo puissante gérée par le cloud avec des analyses vidéo basées sur l'IA, OpenEye Web Services révèle des informations qui améliorent la sécurité et augmentent votre rentabilité. Notre plateforme gérée par le cloud vous fournit rapidement la vidéo dont vous avez besoin, que vous receviez des notifications d'alerte en temps réel, recherchiez des événements spécifiques ou surveilliez des zones pour la sécurité. Voyez la prochaine opportunité de sécuriser et d'étendre des environnements intelligents et d'améliorer les expériences pour vos clients, employés et étudiants avec une plateforme vidéo cloud intelligente et consciente.

**Average Rating:** 4.4/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate OpenEye?

- **Analytics:** 8.5/10 (Category avg: 8.9/10)
- **Sécurité:** 9.3/10 (Category avg: 9.2/10)
- **Facilité d’administration:** 9.1/10 (Category avg: 9.1/10)
- **Workflow:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind OpenEye?

- **Vendeur:** [OpenEye](https://www.g2.com/fr/sellers/openeye)
- **Site Web de l'entreprise:** www.openeye.net
- **Année de fondation:** 1999
- **Emplacement du siège social:** Liberty Lake, WA
- **Twitter:** @OpenEyeVideo  
525 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54acd3d685f4de9f3b983168b8efdaf8f7a0f148d3446c800ab51184f3250a1f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fopeneyevideo%2F&secure%5Burl_type%5D=linkedin_company_website)  
322 employés sur LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Technologie de l'information et services
- **Company Size:** 40% Medium, 40% Small

#### What Do G2 Reviewers Say About OpenEye?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient les **outils d'IA rapides et réactifs** dans OpenEye, améliorant leur expérience globale et leur satisfaction.
- Les utilisateurs apprécient le **excellent support client** d'OpenEye, soulignant leur engagement envers la réussite des clients et leur réactivité.
- Les utilisateurs soulignent la **réactivité rapide et les outils d'IA** d'OpenEye, ainsi qu'un excellent support client et une intégration facile.
- Les utilisateurs apprécient l' **accès à distance facile** d'OpenEye, permettant des vérifications rapides et des images claires de n'importe où.
- Les utilisateurs apprécient le **prix abordable** d'OpenEye, le rendant accessible sans compromettre la qualité.

##### Cons

- Les utilisateurs trouvent les offres d'OpenEye **chères** , avec des options de stockage limitées et des forfaits coûteux qui affectent l'accessibilité.
- Les utilisateurs trouvent la **complexité de l'initialisation** difficile, souvent confrontés à des temps de configuration longs et à des difficultés de configuration.
- Les utilisateurs trouvent que la **complexité de l'initialisation** dans OpenEye est un obstacle difficile à surmonter.
- Les utilisateurs expriment des préoccupations concernant les **problèmes de dépendance** avec OpenEye, qui compliquent l'utilisation et peuvent être frustrants.
- Les utilisateurs trouvent la **configuration difficile** d'OpenEye frustrante, car la configuration à distance peut prendre beaucoup de temps.

#### What Are Recent G2 Reviews of OpenEye?

**["OpenEye rend la formation des clients facile, avec un soutien exceptionnel des partenaires."](https://www.g2.com/fr/survey_responses/openeye-review-12822218)**

**Rating:** 5.0/5.0 stars

_— Heather D._

[Read full review](https://www.g2.com/fr/survey_responses/openeye-review-12822218)

**["Configuration facile, expérience quotidienne fluide"](https://www.g2.com/fr/survey_responses/openeye-review-13155613)**

**Rating:** 5.0/5.0 stars

_— Utilisateur vérifié à Sécurité informatique et réseau_

[Read full review](https://www.g2.com/fr/survey_responses/openeye-review-13155613)

### [Spot AI](https://www.g2.com/products/spot-ai/reviews)

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we deliver measurable ROI in safety, operations, and security across manufacturing floors, retail stores, schools, hospitals, and beyond. Our mission: Turn every camera into a source of business value—helping organizations build safer, smarter, and more efficient spaces.

**Average Rating:** 4.8/5.0

**Total Reviews:** 75

#### How Do G2 Users Rate Spot AI?

- **Analytics:** 9.1/10 (Category avg: 8.9/10)
- **Security:** 9.6/10 (Category avg: 9.2/10)
- **Ease of Admin:** 9.6/10 (Category avg: 9.1/10)
- **Workflow:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Spot AI?

- **Seller:** [Spot AI](https://www.g2.com/sellers/spot-ai)
- **Year Founded:** 2018
- **HQ Location:** Burlingame, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2456cf23660d0b243e3fb5ee5672c6e1b5fc14bd7dc7c065e37fbd321134d962&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspot-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
112 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Manufacturing, Electrical/Electronic Manufacturing
- **Company Size:** 60% Medium, 32% Small

#### What Do G2 Reviewers Say About Spot AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **easy access** to multiple locations and data, enhancing operational efficiency and team collaboration.
- Users commend the **quality and clarity of Spot AI's cameras** , enhancing their surveillance experience across multiple locations.
- Users find Spot AI's **helpful smart AI features** invaluable for efficiently managing security and data across multiple locations.
- Users appreciate the **seamless access control** across multiple locations, simplifying management and oversight for security needs.
- Users praise the **incredible technology** of Spot AI, particularly appreciating the unified dashboard experience.

##### Cons

- Users find **access issues** with Spot AI, particularly needing enhancements for the Azure SSO logon process.
- Users find **camera adjustment issues** challenging when setting up Turret & Dome Cameras in Spot AI.
- Users face challenges with **slow video downloads** for cases, often experiencing timeouts during the process.
- Users found the **complex setup** of Spot AI challenging due to unexpected cabling requirements.
- Users find the **difficult setup** of Spot AI a challenge due to unexpected cabling requirements.

#### What Are Recent G2 Reviews of Spot AI?

**["Easy-to-Use Console with the Security Features We Need"](https://www.g2.com/survey_responses/spot-ai-review-12667847)**

**Rating:** 5.0/5.0 stars

_— Darrell S._

[Read full review](https://www.g2.com/survey_responses/spot-ai-review-12667847)

**["Flexible AI Options Make Searches Effortless"](https://www.g2.com/survey_responses/spot-ai-review-12887201)**

**Rating:** 5.0/5.0 stars

_— Parker H._

[Read full review](https://www.g2.com/survey_responses/spot-ai-review-12887201)

#### What Are G2 Users Discussing About Spot AI?

- [What is Spot AI used for?](https://www.g2.com/discussions/what-is-spot-ai-used-for)

### [Eagle Eye Networks](https://www.g2.com/fr/products/eagle-eye-networks/reviews)

Eagle Eye Networks est une solution de surveillance vidéo en nuage et d'intelligence artificielle conçue pour améliorer la sécurité et l'efficacité opérationnelle des entreprises de toutes tailles. Cette plateforme innovante utilise une technologie d'IA avancée au sein d'un système de gestion vidéo (VMS) basé sur le cloud pour fournir des informations en temps réel, permettant aux organisations d'optimiser leurs mesures de sécurité physique, de rationaliser leurs opérations commerciales et d'améliorer les expériences de service client. Le VMS Eagle Eye est particulièrement adapté à une gamme diversifiée d'industries, allant du commerce de détail et de l'hôtellerie à l'éducation et aux soins de santé. Son infrastructure véritablement en nuage offre une évolutivité et une flexibilité inégalées, permettant aux entreprises de personnaliser leurs systèmes de surveillance selon leurs besoins spécifiques. Cette adaptabilité garantit que les organisations peuvent croître et évoluer sans les contraintes des systèmes traditionnels sur site, ce qui en fait un choix idéal pour les entreprises anticipant une expansion future ou des changements dans leurs exigences opérationnelles. L'une des caractéristiques remarquables d'Eagle Eye Networks est sa compatibilité ultime avec les caméras. Contrairement à de nombreux autres systèmes de gestion vidéo, Eagle Eye permet aux utilisateurs de sélectionner les caméras de sécurité qui répondent le mieux à leurs besoins, facilitant les mises à niveau sans nécessiter de révisions système étendues. Cette flexibilité permet non seulement de gagner du temps et des ressources, mais aussi de permettre aux entreprises de maintenir leurs investissements existants tout en améliorant leurs capacités de surveillance. La cybersécurité est une préoccupation critique pour toute organisation, et Eagle Eye Networks y répond avec des mesures robustes conçues par des experts dans le domaine. La plateforme est construite pour prévenir, détecter et répondre aux menaces potentielles, offrant une tranquillité d'esprit aux utilisateurs qui peuvent se concentrer sur leurs opérations commerciales principales sans la préoccupation constante des violations de sécurité. De plus, l'intégration de l'intelligence artificielle et des analyses permet aux entreprises de tirer parti des données de manière efficace, d'identifier les menaces, d'informer les réponses et d'améliorer l'efficacité opérationnelle globale. Eagle Eye Networks dispose également d'une plateforme ouverte et d'un écosystème de développeurs mondial, ce qui signifie que les utilisateurs peuvent accéder à une variété d'applications intégrées adaptées à leurs besoins uniques. Cela inclut une intégration transparente avec les systèmes de point de vente (PoS), le contrôle d'accès et d'autres applications commerciales critiques, garantissant que les organisations peuvent créer un cadre de sécurité et opérationnel complet qui répond à leurs exigences spécifiques. Grâce à ses fonctionnalités innovantes et à son engagement envers un design centré sur l'utilisateur, Eagle Eye Networks se distingue comme un choix de premier plan pour les entreprises cherchant à améliorer leurs capacités de surveillance et opérationnelles.

**Average Rating:** 4.8/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate Eagle Eye Networks?

- **Analytics:** 8.7/10 (Category avg: 8.9/10)
- **Sécurité:** 9.1/10 (Category avg: 9.2/10)
- **Facilité d’administration:** 9.1/10 (Category avg: 9.1/10)
- **Workflow:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Eagle Eye Networks?

- **Vendeur:** [Brivo](https://www.g2.com/fr/sellers/brivo)
- **Site Web de l'entreprise:** brivo.com
- **Année de fondation:** 1999
- **Emplacement du siège social:** Bethesda, MD
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=664b42c5d183831a899741f3b2441006f858fd396e9ba67739c8de2f7f25bd29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrivo-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,147 employés sur LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Sécurité et enquêtes, Construction
- **Company Size:** 51% Small, 39% Medium

#### What Do G2 Reviewers Say About Eagle Eye Networks?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs soulignent la **facilité d'utilisation** de Eagle Eye Networks, rendant les transitions et l'accès à distance fluides et efficaces.
- Les utilisateurs trouvent qu'Eagle Eye Networks est une **solution économique** , simplifiant la surveillance vidéo à distance sans sacrifier la qualité.
- Les utilisateurs louent la **facilité d'installation** d'Eagle Eye Networks, facilitant des transitions fluides et un logiciel intuitif pour une surveillance efficace.
- Les utilisateurs soulignent l' **accès à distance transparent** aux caméras, améliorant la commodité et la flexibilité pour la surveillance partout.
- Les utilisateurs apprécient les **fonctionnalités de sécurité robustes** d'Eagle Eye Networks, assurant flexibilité et tranquillité d'esprit dans la surveillance.

##### Cons

- Les utilisateurs rencontrent des **problèmes de caméra** , avec des écarts fréquents entre le statut en ligne et la fonctionnalité réelle, entraînant des appels de service inutiles.
- Les utilisateurs rencontrent des **problèmes de lecture vidéo** , y compris des décalages et des divergences de statut de caméra, ce qui complique les efforts de dépannage.
- Les utilisateurs rencontrent une **instabilité de l'application** avec Eagle Eye Networks, en particulier lors de la recherche de vidéos et dans l'interface de téléchargement.
- Les utilisateurs rencontrent souvent des **problèmes de communication** avec Eagle Eye Networks, ce qui entraîne une confusion sur les statuts des caméras et des efforts de maintenance inutiles.
- Les utilisateurs trouvent la **capacité de stockage limitée** à moins qu'ils ne choisissent des mises à niveau coûteuses, ce qui peut être un inconvénient.

#### What Are Recent G2 Reviews of Eagle Eye Networks?

**["Surveillance efficace avec une installation conviviale"](https://www.g2.com/fr/survey_responses/eagle-eye-networks-review-12433888)**

**Rating:** 5.0/5.0 stars

_— Freddy T._

[Read full review](https://www.g2.com/fr/survey_responses/eagle-eye-networks-review-12433888)

**["Prise en charge flexible de plusieurs marques d'appareils photo avec une interface utilisateur intuitive"](https://www.g2.com/fr/survey_responses/eagle-eye-networks-review-12915147)**

**Rating:** 4.5/5.0 stars

_— Utilisateur vérifié à Sécurité informatique et réseau_

[Read full review](https://www.g2.com/fr/survey_responses/eagle-eye-networks-review-12915147)

#### What Are G2 Users Discussing About Eagle Eye Networks?

- [À quoi sert Eagle Eye Networks ?](https://www.g2.com/fr/discussions/what-is-eagle-eye-networks-used-for)

### [Videoloft](https://www.g2.com/fr/products/videoloft/reviews)

Videoloft est un puissant système de gestion vidéo en nuage piloté par l'IA qui transforme même l'installation de sécurité la plus basique en une solution de surveillance avancée et riche en fonctionnalités. Avec Videoloft, surveiller votre sécurité n'a jamais été aussi facile. Visualisez tous vos sites sur une plateforme centralisée à l'aide de notre VMS web ou de notre application mobile, accessibles à tout moment. Besoin de vérifier à distance ? Pas de problème. Avec un accès à distance sans faille et une installation sans tracas, vous êtes toujours connecté et en contrôle – peu importe où vous vous trouvez. Il n'y a pas de limites sur la résolution, enregistrez en 8MP d'une clarté cristalline directement dans le nuage. La redondance de données intégrée garantit que rien ne se perd, tandis que les options de stockage à long terme – jusqu'à 10 ans – signifient que votre vidéo est là chaque fois que vous en avez besoin. Protéger vos données est notre priorité absolue. Avec un cryptage de bout en bout de niveau bancaire, vos séquences restent sécurisées de la capture au nuage. Les autorisations multi-utilisateurs vous donnent un contrôle total sur qui peut accéder à quoi – garantissant que les bonnes personnes ont le bon niveau d'accès et gardant votre système verrouillé contre toute utilisation non autorisée.

**Average Rating:** 4.8/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Videoloft?

- **Analytics:** 9.4/10 (Category avg: 8.9/10)
- **Sécurité:** 9.6/10 (Category avg: 9.2/10)
- **Facilité d’administration:** 9.6/10 (Category avg: 9.1/10)
- **Workflow:** 6.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Videoloft?

- **Vendeur:** [Videoloft](https://www.g2.com/fr/sellers/videoloft)
- **Année de fondation:** 2012
- **Emplacement du siège social:** Oxford, GB
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a716e2fdc7ac9d488fe14835bbd7570b20b5afed3c988384643c62a89b6a7779&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvideoloft&secure%5Burl_type%5D=linkedin_company_website)  
19 employés sur LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 38% Medium

#### What Do G2 Reviewers Say About Videoloft?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs louent Videoloft pour son **interface conviviale** et son intégration transparente, améliorant la sécurité et la gestion vidéo sans effort.
- Les utilisateurs apprécient l' **accès à distance transparent** de Videoloft, permettant une gestion facile et rapide de n'importe où sans complications.
- Les utilisateurs apprécient le **système de gestion centralisé** de Videoloft, profitant d'une intégration sans effort et d'un contrôle intuitif de leurs caméras.
- Les utilisateurs trouvent que la plateforme de Videoloft est **très facile à gérer et à mettre en œuvre** , rendant l'intégration des caméras simple et sans tracas.
- Les utilisateurs louent les **capacités d'intégration transparentes** de Videoloft, améliorant l'efficacité et réduisant les coûts dans les systèmes existants.

##### Cons

- Les utilisateurs rencontrent des **problèmes de connectivité** avec Videoloft, car les déconnexions et les nouvelles connexions perturbent leur expérience d'enregistrement.
- Les utilisateurs trouvent des **options de personnalisation limitées** avec Videoloft, ce qui peut restreindre leur capacité à adapter l'expérience.
- Les utilisateurs trouvent l'application mobile **limitée en fonctionnalités** par rapport à la version web, ce qui impacte légèrement la fonctionnalité.
- Les utilisateurs remarquent les **options de stockage limitées** , trouvant cela difficile pour des situations d'enregistrement continu sans internet à haute vitesse.
- Les utilisateurs rencontrent fréquemment des **problèmes de connexion** , devant se reconnecter et ressaisir leurs identifiants, perturbant ainsi leur expérience.

#### What Are Recent G2 Reviews of Videoloft?

**["Gestion de la sécurité sans effort avec Videoloft"](https://www.g2.com/fr/survey_responses/videoloft-review-11534506)**

**Rating:** 4.0/5.0 stars

_— Peter S._

[Read full review](https://www.g2.com/fr/survey_responses/videoloft-review-11534506)

**["Fiable, évolutif et facile à intégrer – Parfait pour nos besoins"](https://www.g2.com/fr/survey_responses/videoloft-review-11533785)**

**Rating:** 5.0/5.0 stars

_— ommar b._

[Read full review](https://www.g2.com/fr/survey_responses/videoloft-review-11533785)

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[Browse Video Surveillance Themes](/categories/video-surveillance/themes)

 ![Rachana Hasyagar](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachana Hasyagar")
RH

Researched and written by [Rachana Hasyagar](https://research.g2.com/insights/author/rachana-hasyagar)

Updated April 9, 2026

Video surveillance software enables organizations to monitor and protect fixed physical environments using video feeds from security cameras, providing real-time visibility, centralized camera management, incident detection alerts, and searchable video archives to enhance on-site security and support compliance, investigations, and audits.

### Core Capabilities of Video Surveillance Software

To qualify for inclusion in the Video Surveillance category, a product must:

- Provide real-time video monitoring capabilities using stationary or mobile cameras
- Offer a centralized dashboard to view, manage, and analyze footage from multiple cameras
- Support video storage, either on-premises or in the cloud
- Be designed for security surveillance use cases such as incident detection, intrusion alerts, and compliance auditing across fixed physical environments

### Common Use Cases for Video Surveillance Software

Security teams in manufacturing, retail, logistics, education, and healthcare use video surveillance software for continuous physical environment monitoring. Common use cases include:

- Monitoring office buildings, warehouses, and campuses in real time to detect unauthorized access and theft
- Maintaining searchable video archives for post-incident investigations and regulatory audits
- Reducing manual monitoring burdens through automated alerts triggered by suspicious activity

### How Video Surveillance Software Differs from Other Tools

Video surveillance software is often deployed as part of a broader physical security strategy, integrating with [incident management software](https://www.g2.com/categories/incident-management) to create a unified security response ecosystem. Unlike general video management tools, video surveillance platforms are purpose-built for security use cases, prioritizing real-time monitoring, access control integration, and evidence management over content distribution or collaboration.

### Insights from G2 on Video Surveillance Software

Based on category trends on G2, centralized multi-camera management and real-time alert capabilities stand out as standout features. Improved incident response times and stronger compliance documentation stand out as primary outcomes of adoption.

Show More