Verified User in Alternative Medicine
AA
Verified User in Alternative Medicine
Mid-Market (51-1000 emp.)
"Solink Keeps Improving and Makes Day-to-Day Work Easier"
5/5
What do you like best about Solink?

I really appreciate that Solink is always listening to customer feedback and continuously improving the system. After working with them for a few years, there's always something new or improved which makes the day to day work easier. Review collected by and hosted on G2.com.

What do you dislike about Solink?

If I had to point out one thing, the chat bots can sometimes be a bit challenging to deal with. That said, it’s also quick and easy to reach a live person when I need to. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

Over the years, Solink has supported us in a number of ways. During our initial onboarding, they helped us set up cloud storage, which significantly improved our costs and strengthened our bottom line as an organization. Review collected by and hosted on G2.com.

William S.
WS
William S.
CEO
Small-Business (50 or fewer emp.)
"Easy Store Check-Ins and Camera Viewing"
5/5
What do you like best about Solink?

Viewing the cameras and checking in on the store. Review collected by and hosted on G2.com.

What do you dislike about Solink?

I hate when I click on one camera only to view it or I turn it sideways to make it larger and it always jumps to a different camera. It's the worst. Someone should really fix that. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

It helps us see how busy the store is from the back so I can send out a manager to help on the register if needed. Review collected by and hosted on G2.com.

Rodney J.
RJ
Rodney J.
Mid-Market (51-1000 emp.)
"Reliable, Easy-to-Use Surveillance for Restaurants"
5/5
What do you like best about Solink?

I like that SOLINK always works and is reliable, which is great for my needs. Availability is important and SOLINK nails it. I run a restaurant, and I use SOLINK pretty much every day to check on what's happening when I'm not there, and sometimes even when I am there since the cameras work well. The system is always up and running, making it really easy to get what I need and save clips when necessary. SOLINK does a great job for us, allowing me to make operational decisions by reviewing past videos to see how we're doing. Additionally, I find it really easy to create clips when needed. Review collected by and hosted on G2.com.

What do you dislike about Solink?

Nothing Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK to monitor my restaurant, even when I'm not there, and for operational decisions by reviewing footage. It helps with occasional check-ins if issues arise. Review collected by and hosted on G2.com.

Jermaine  M.
JM
Jermaine M.
Asset Protection and Safety Analyst
Enterprise (> 1000 emp.)
"Intuitive UI and a Great Experience with Solink Liaisons"
5/5
What do you like best about Solink?

The user interface and ease of using the site. I've also enjoyed the relationship with the Solink liaisons. Review collected by and hosted on G2.com.

What do you dislike about Solink?

Delay in virtual sites being removed or added at times Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

Solving issues in loss prevention and confirming the operating status of stores Review collected by and hosted on G2.com.

Ben R.
BR
Ben R.
System Administrator
Mid-Market (51-1000 emp.)
"Easy Dashboard Access to Key Data with Solid Customer Support"
5/5
What do you like best about Solink?

I appreciate the ease of access to a lot of important data right on the dashboard, as well as the solid customer support. Review collected by and hosted on G2.com.

What do you dislike about Solink?

There is a good bit of initial setup that can take some time, but after it is fully operational everything has been smooth. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

It helps to give our store managers access to important and locally relevant metrics pertaining to just their store. Review collected by and hosted on G2.com.

Alisha B.
AB
Alisha B.
Vice President Human Resources
Enterprise (> 1000 emp.)
"Effortless Security Monitoring with Smart AI Integration"
5/5
What do you like best about Solink?

I use SOLINK for security monitoring across multiple stores, offices, and warehouses. I love how much easier it is to use than our older system, especially when pulling footage. The AI features are pretty handy and I think it could have a lot of function for store audits. It's also great that it ties into our POS, helping us catch anomalies. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Solink?

There really isn't anything we don't like. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK for security monitoring across multiple locations. It's much easier than our previous system, integrates with our POS, has handy AI features, and simplifies retrieving footage. It helps catch anomalies and could enhance store audits. Review collected by and hosted on G2.com.

Response from Alexandria Hewko of Solink
Edit edit

Thank you for a lovely review of Solink, Alisha! Glad to hear how we have made it easier to conduct remote store audits and investigate anomalies at the cash.

CM
Christian M.
Head of IT
Mid-Market (51-1000 emp.)
"Great AI Capabilities, Easy UI, and Outstanding People"
4/5
What do you like best about Solink?

AI Capabilities. UI is a great one, very easy to operate and most importantly the people! The people are the absolute best. Review collected by and hosted on G2.com.

What do you dislike about Solink?

I can't think of anything that I dislike about solink Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

Solink is helping my business save time by me being able to generate reports from stores. Ticket overlay - POS Integration is by far one of the most beneficial features. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Centralized Camera Access Across the Entire Organization"
5/5
What do you like best about Solink?

We have centralized access to all cameras across the organization, which makes it much easier to manage everything in one place. The UI is straightforward and helps us quickly find what we need without wasting time. On top of that, they provide great support and feel like a true partner. Review collected by and hosted on G2.com.

What do you dislike about Solink?

There is very little to dislike. Compared with a traditional alarm system, adding redundancy for both power and communications requires slightly more effort and additional hardware. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

Using cloud access management to keep camera access secure reduces the amount of effort we have to spend on network security. Review collected by and hosted on G2.com.

Dave C.
DC
Dave C.
Mid-Market (51-1000 emp.)
"Essential Surveillance Tool with User-Friendly Interface"
5/5
What do you like best about Solink?

I find SOLINK's ability to provide clear photos and videos incredibly helpful for identifying and prosecuting thieves. With 73 cameras, the ease of use is a real time saver for me, especially with the simple switching from camera to camera. Review collected by and hosted on G2.com.

What do you dislike about Solink?

I wish there was facial recognition or the ability for the system to tag an individual and follow them from camera to camera. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK for surveillance to identify and prosecute thieves. It provides clear photos and videos, making identification easier for the police. It's easy to switch between 73 cameras, which saves time. Review collected by and hosted on G2.com.

Ian T.
IT
Ian T.
Managing Director
Small-Business (50 or fewer emp.)
"Essential for Security with Easy Setup"
5/5
What do you like best about Solink?

I love how SOLINK is always watching, which means so much can be achieved in terms of security, from staff to customers. The reports and widgets are incredibly helpful, particularly with their daily notifications and up-to-date data. Also, the initial setup was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Solink?

I find the Android app lacking. It would be better if it had a fingerprint login and the same features as the iPhone app. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK for security from staff and customers, monitoring time and attendance. It provides daily notifications and up-to-date data, making it valuable with reports and widgets. It's always watching, so much can be achieved. Review collected by and hosted on G2.com.