--- title: Solink Reviews meta_title: 'Solink Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 121 reviews by the users' company size, role or industry to find out how Solink works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 121 scale: '5' date_modified: '2026-07-17' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Solink Reviews **Vendor:** SOLINK **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.7/5.0 **Total Reviews:** 121 ## About Solink Solink is an AI-driven video intelligence platform that connects video with business and operational data to help teams detect, investigate, and respond to risk and performance issues across physical locations. Solink is used by multi-location operators and the teams that support them, including security leaders, loss prevention, operations, IT, and store field teams in industries like retail, QSR, and convenience. The platform is designed for environments where incident response, theft and fraud reduction, and operational consistency require more than reactive video review. Solink unifies video with signals from systems such as POS, access control, and alarms, then applies AI and business context to reduce noise and surface events that matter. This supports faster verification, more consistent workflows, and secure visibility from anywhere. Key capabilities include: • Unified visibility across systems: Connects video with operational tools such as POS and access control to provide context around incidents, transactions, and exceptions. • AI guided detection and verification: Helps distinguish real risks and anomalies from routine activity to reduce false positives and investigation effort. • Investigation and reporting workflows: Enables searching, sharing, case documentation, and standardized processes for incident review and follow up. • Remote monitoring for distributed teams: Supports secure access for authorized users across locations to improve response coordination and oversight. • Open ecosystem deployment: Works with many existing camera environments to support expansion and standardization without forcing rip-and-replace hardware changes. Solink supports use cases such as loss prevention, safety and compliance reviews, operational audits, and performance coaching, with the goal of helping teams see more, know more, and do more across every site. ## Solink Pros & Cons **What users like:** - Users praise the **camera quality** of Solink for its clear images and fast performance in capturing essential details. (10 reviews) - Users find SOLINK to be **easy to use** , appreciating its user-friendly interface and effective problem-solving support. (10 reviews) - Users value the **easy initial setup** of Solink, making transitions across their company smooth and straightforward. (9 reviews) - Users appreciate that Solink offers **helpful customer service** and effective tools for video review and problem-solving. (8 reviews) - Users praise Solink's **AI technology** for transforming security footage into actionable business insights, enhancing operational efficiency. (7 reviews) - Features (6 reviews) - Artificial Intelligence (5 reviews) - Users highlight the **helpful customer support** of SOLINK, enhancing their experience with clear images and fast speeds. (5 reviews) - Video Management (5 reviews) - Flexibility (4 reviews) **What users dislike:** - Users note that the **inaccurate detection** in Solink's spot check feature can lead to frustrating false positives. (4 reviews) - Users express concern over **limited functionality** , particularly with video search and app compatibility across devices. (3 reviews) - Users note **limited features** in Solink, especially with multi-camera support and inconsistent functionality across devices. (2 reviews) - Users experience **scheduling issues** due to data integration and time zone problems causing slow responses. (2 reviews) - Users find that **snapshots and zoom capabilities** of Solink, particularly with 360 cams, need improvement. (1 reviews) - Clip Management (1 reviews) - Communication Issues (1 reviews) - Complexity (1 reviews) - Users face **connectivity issues** with Solink, experiencing unreliable monitor connections and frustrating support interactions. (1 reviews) - Difficult Training (1 reviews) ## Solink Discussions - [What is SOLINK used for?](https://www.g2.com/discussions/what-is-solink-used-for) - [View Solink pricing details and edition comparison](https://www.g2.com/products/solink/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+06%3A49%3A16+-0500&secure%5Bsession_id%5D=6a0f678e-8c3e-4fef-abf6-3eecdc533f21&secure%5Btoken%5D=4d181fa90c256e8c7b9d45a3434c55d3904ce81d2bfbd4ae69667672b0dd30bb&format=llm_user) ## Solink Integrations - [1010 Data](https://www.g2.com/products/1010-data/reviews) - [7shifts](https://www.g2.com/products/7shifts/reviews) - [AlarmKey](https://www.g2.com/products/alarmkey/reviews) - [Alleaves](https://www.g2.com/products/alleaves/reviews) - [Ameego](https://www.g2.com/products/ameego/reviews) - [Autodata](https://www.g2.com/products/autodata/reviews) - [Auto Data Entry](https://www.g2.com/products/auto-data-entry/reviews) - [Biztracker](https://www.g2.com/products/biztracker/reviews) - [BLAZE](https://www.g2.com/products/blaze/reviews) - 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