--- title: Solink Reviews meta\_title: 'Solink Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 122 reviews by the users' company size, role or industry to find out how Solink works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 122 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry ---

### Solink Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the **camera quality** of Solink for its clear images and fast performance in capturing essential details. [(10 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2005224&qs=pros-and-cons#reviews)

Users find SOLINK to be **easy to use** , appreciating its user-friendly interface and effective problem-solving support. [(10 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454157&qs=pros-and-cons#reviews)

Users value the **easy initial setup** of Solink, making transitions across their company smooth and straightforward. [(9 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454175&qs=pros-and-cons#reviews)

Users appreciate that Solink offers **helpful customer service** and effective tools for video review and problem-solving. [(8 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2005225&qs=pros-and-cons#reviews)

Users praise Solink's **AI technology** for transforming security footage into actionable business insights, enhancing operational efficiency. [(7 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454497&qs=pros-and-cons#reviews)

Users note that the **inaccurate detection** in Solink's spot check feature can lead to frustrating false positives. [(4 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454164&qs=pros-and-cons#reviews)

Users express concern over **limited functionality** , particularly with video search and app compatibility across devices. [(3 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454249&qs=pros-and-cons#reviews)

Users note **limited features** in Solink, especially with multi-camera support and inconsistent functionality across devices. [(2 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454243&qs=pros-and-cons#reviews)

Users experience **scheduling issues** due to data integration and time zone problems causing slow responses. [(2 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454369&qs=pros-and-cons#reviews)

Users find that **snapshots and zoom capabilities** of Solink, particularly with 360 cams, need improvement. [(1 mentions)](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454372&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Solink

##### 1. Camera Quality

Users praise the **camera quality** of Solink for its clear images and fast performance in capturing essential details.
[
See 10 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2005224&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rodney J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodney J.")
RJ

Rodney J.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable, Easy-to-Use Surveillance for Restaurants"

What do you like about Solink?

I like that SOLINK always works and is reliable, which is great for my needs. Availability is important and SOLINK nails it. I run a restaurant, and I

 ![James G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James G.")
JG

James G.

Enterprise (\> 1000 emp.)

5.0/5

"Comprehensive Surveillance with Excellent Support"

What do you like about Solink?

I love the ability to use SOLINK's platform for multiple things within our organization. Their readiness and agility in solving problems for their cus

##### 2. Ease of Use

Users find SOLINK to be **easy to use** , appreciating its user-friendly interface and effective problem-solving support.
[
See 10 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454157&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James G.")
JG

James G.

Enterprise (\> 1000 emp.)

5.0/5

"Comprehensive Surveillance with Excellent Support"

What do you like about Solink?

I love the ability to use SOLINK's platform for multiple things within our organization. Their readiness and agility in solving problems for their cus

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Easy-to-Use Platform with a Team That Listens and Follows Through"

What do you like about Solink?

The platform itself is easy to use but the best part about Solink is they listen and follow through.

##### 3. Setup Ease

Users value the **easy initial setup** of Solink, making transitions across their company smooth and straightforward.
[
See 9 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454175&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bryan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan P.")
BP

Bryan P.

Enterprise (\> 1000 emp.)

4.5/5

"Reliability and Remote Monitoring Excellence"

What do you like about Solink?

I like the reliability of SOLINK, which is crucial for handling high-risk situations that affect the safety of our employees in stores. The easy inter

 ![James G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James G.")
JG

James G.

Enterprise (\> 1000 emp.)

5.0/5

"Comprehensive Surveillance with Excellent Support"

What do you like about Solink?

I love the ability to use SOLINK's platform for multiple things within our organization. Their readiness and agility in solving problems for their cus

##### 4. Helpful

Users appreciate that Solink offers **helpful customer service** and effective tools for video review and problem-solving.
[
See 8 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2005225&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Easy-to-Use Platform with a Team That Listens and Follows Through"

What do you like about Solink?

The platform itself is easy to use but the best part about Solink is they listen and follow through.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Solink’s Camera Linking Helps Us Locate Residents Faster"

What do you like about Solink?

I find the camera linking feature very helpful. We use Solink in a residential addiction treatment setting, and when someone sneaks out, Solink helps

##### 5. AI Technology

Users praise Solink's **AI technology** for transforming security footage into actionable business insights, enhancing operational efficiency.
[
See 7 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454497&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Erick O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erick O.")
EO

Erick O.

Mid-Market (51-1000 emp.)

5.0/5

"Second-to-None Features and Usability"

What do you like about Solink?

Solink turns video from a passive security tool into an active business intelligence platform.

 ![James G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James G.")
JG

James G.

Enterprise (\> 1000 emp.)

5.0/5

"Comprehensive Surveillance with Excellent Support"

What do you like about Solink?

I love the ability to use SOLINK's platform for multiple things within our organization. Their readiness and agility in solving problems for their cus

### 5 Cons or Disadvantages of Solink

##### 1. Inaccurate Detection

Users note that the **inaccurate detection** in Solink's spot check feature can lead to frustrating false positives.
[
See 4 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454164&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kyle K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle K.")
KK

Kyle K.

4.5/5

"Transformative AI for Retail Surveillance"

What do you dislike about Solink?

I find the spot check feature's AI aspects need refinement as we still encounter false positives.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Good Reporting, but non-existent Facial Recognition Options"

What do you dislike about Solink?

Solink will not consider facial recognition or even assign object reference on facial recognition to get around it

##### 2. Limited Functionality

Users express concern over **limited functionality** , particularly with video search and app compatibility across devices.
[
See 3 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454249&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bryan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan P.")
BP

Bryan P.

Enterprise (\> 1000 emp.)

4.5/5

"Reliability and Remote Monitoring Excellence"

What do you dislike about Solink?

We’re looking for improved reporting on the automation responses to outdoor returns.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"New, Better Access to Loss Prevention Information"

What do you dislike about Solink?

The phone app doesn’t support recording from multiple cameras.

##### 3. Limited Features

Users note **limited features** in Solink, especially with multi-camera support and inconsistent functionality across devices.
[
See 2 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454243&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"New, Better Access to Loss Prevention Information"

What do you dislike about Solink?

The phone app doesn’t support recording from multiple cameras.

RA

Robby A.

5.0/5

"Revolutionized Monitoring with AI and Ease of Use"

What do you dislike about Solink?

I find the iPad/iPhone use compared to a laptop less functional. The video search is challenging, and I wish the functionality was the same on both de

##### 4. Scheduling Issues

Users experience **scheduling issues** due to data integration and time zone problems causing slow responses.
[
See 2 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454369&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bryan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan P.")
BP

Bryan P.

Enterprise (\> 1000 emp.)

4.5/5

"Reliability and Remote Monitoring Excellence"

What do you dislike about Solink?

We’re looking for improved reporting on the automation responses to outdoor returns.

 ![Anthony S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony S.")
AS

Anthony S.

5.0/5

"Efficient Investigation with Seamless Video Sharing"

What do you dislike about Solink?

Data integration and time zone problems are slow or delayed.

##### 5. Camera Issues

Users find that **snapshots and zoom capabilities** of Solink, particularly with 360 cams, need improvement.
[
See 1 mentions
](https://www.g2.com/products/solink/reviews?filters%5Bsentiment_snippet%5D=2454372&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Easy-to-Use Camera Software with Great Motion Detection"

What do you dislike about Solink?

Snapshots could use some work especially with 360 cams and zoomed in pictures

 ![Christina J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina J.")
CJ

Christina J.

SWM Founder &amp; CEO

Small-Business (50 or fewer emp.)

4/20/2026

"Effortless Compliance Management with Exceptional Support"

5/5

What do you like best about Solink?

I like that SOLINK's platform is very easy to use, and we haven't had any issues with the software. Our customer service reps are incredible and always available. This is really important for new users of a platform to be able to interact with humans that can help us problem solve. For me, the single greatest aspect of their business model is the exceptional customer service they offer to all business users. SOLINK's team did the hard work for us in a situation where we needed to quickly assess an employee's time and behavior, and their analysis of the employee's coming and goings inside the dispensary was incredibly helpful. Additionally, the setup was very easy, and everything has worked well for us. Review collected by and hosted on G2.com.

What do you dislike about Solink?

N/A Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

SOLINK helps manage compliance, resolve inventory discrepancies, and optimize operations. I can access it remotely for cannabis security, and it helps synthesize data from security cameras. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Tammy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tammy B.")
TB

Tammy B.

Mid-Market (51-1000 emp.)

4/17/2026

"SOLINK: User-Friendly Security with Excellent Support"

5/5

What do you like best about Solink?

I use SOLINK for security in our restaurants and I really like how easy it is to use. The interface is very user-friendly, which I find really helpful. Their support staff is always easy to reach and they solve the problems we encounter efficiently. I also appreciate the setup of various zones within our locations, and the notifications that alert us to odd or out-of-character behavior. The initial setup was easy and very practical for virtually anyone. I also value their responsiveness; you can always reach someone quickly and easily when issues occur. Review collected by and hosted on G2.com.

What do you dislike about Solink?

Sometimes we have issues with cameras or feeds. Cameras go offline for whatever reason, but they are always quick to let us know and try to resolve the issue. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

SOLINK helps with security in our restaurants by alerting us to theft, odd behaviors, and transactions. It's easy to use with a user-friendly interface, quick support, and customizable notifications for unusual activities. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Royce D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Royce D.")
RD

Royce D.

Chief Creative Officer (CCO)

Small-Business (50 or fewer emp.)

4/15/2026

"Reliable Video Management with Unmatched Support"

5/5

What do you like best about Solink?

I like SOLINK for its ease of use, stability, and the robust suite of tools it offers, including AI solutions for extra security monitoring. Most of all, I appreciate their exceptional customer service. If I have a problem, I'm just a phone call or chat window away from a solution. The increased efficiency it provides across the board is great, along with the ability to access cameras off-site which gives me peace of mind knowing I can check things at any time from anywhere. The initial setup had a few hiccups, but they went the extra mile to resolve the issues, proving they have the best customer service. Review collected by and hosted on G2.com.

What do you dislike about Solink?

If we were in the same country, that would be awesome. The only issue we had before deployment was distance, but they even went out of their way to get it going and meet our projected deadline. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

SOLINK provides reliable video management, solving camera dropouts and poor customer service issues. It's easy to use, stable, and offers AI tools for security. I appreciate the excellent customer service and the ability to access cameras off-site, which boosts our efficiency and security. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Holly H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holly H.")
HH

Holly H.

Small-Business (50 or fewer emp.)

4/14/2026

"Insights with Dashboard but Lacking In-Person Support"

3/5

What do you like best about Solink?

I like the dashboard in SOLINK because it allows us to clearly see data and compare it. The reporting platform is very good and lets us compare data monthly, yearly, and daily. We can even compare it with what's going on in the wider pitch across other platforms. The integrations with other systems, like our teal system, are pretty good, allowing us to pull things more accurately and quite easily. These features pull everything into one place, which makes it easy for us to analyze data, saving us time from having to log into multiple different platforms and compare information manually. Review collected by and hosted on G2.com.

What do you dislike about Solink?

For us, we need more improvement in terms of support. We find that having fully remote support doesn't help us when it's about solving problems quickly. We used to have somebody that would come to our site, set the sites up for us, check and identify the AI line, and make sure that it was tracking passerby traffic accurately. However, currently, with the change of staff within the departments, we no longer have that support, and everyone is fully remote, which means that something that should take five minutes to do ends up taking months to do. Having a team that's able to support and understand what our business needs are and solve the problems quickly would be a huge improvement. Along with identifying our AI line, making sure that it is actually put for passerby traffic in the right place, and is calculating it accurately. Also, with the setup of future sites, we had a weaker experience after losing our account manager, which probably would make us not really use SOLINK for future sites because we are unable to get the current sites correct. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK to analyze passerby traffic, helping us understand customer conversions and time spent in specific areas like seating or ordering. It aids in operations and marketing. The dashboard and reporting features let us compare monthly, yearly, and daily data, saving time on manual comparisons. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

IC

Ioana C.

Operations Intern

Small-Business (50 or fewer emp.)

4/13/2026

"Effortless Security with Stellar Support"

4/5

What do you like best about Solink?

I use SOLINK in my workspace, and I like that it is very easy to use and navigate. The customer service is always very quick if I have any questions, which I really appreciate. I enjoy being able to make my own alarm schedule with just a press of a button, and it's customizable for holidays too. I find SOLINK easily configurable and teachable, which is very helpful for my needs. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Solink?

One thing that I would like to be able to do is to pick if I want to use only the light, sound, and/or siren. I found out that because I have the speaker and siren package, I need to use them both together and can’t just pick. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK to keep my yards secure. It's easy to navigate, and I can review footage anytime. I can easily configure alarms, customize schedules for holidays, and appreciate the quick customer service response. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

7/30/2026

"Versatility and Ease in Motion Detection"

4/5

What do you like best about Solink?

I really like how versatile SOLINK is and its good interface that makes it easy to review cameras frame by frame. It is very practical and simple to work with. Additionally, it easily detects any movement on any camera, which is very useful because I need to be detecting people. The initial setup is practically ready, there's not much to do, which makes it very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Solink?

I think the fact that you have to go into each camera to identify the thing could be improved. If you have 25 or 30 cameras in one place, it's going to be a little complicated to check them one by one. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK to review cameras and detect movements easily. It is versatile and has a good interface for viewing frame by frame, which makes the work practical and simple. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

SM

Scott M.

Small-Business (50 or fewer emp.)

4/8/2026

"Transformative Safety Monitoring and Efficiency Booster"

4.5/5

What do you like best about Solink?

I genuinely enjoy everything about SOLINK. The functionality is fantastic—especially the motion sensors and the notifications we get when there’s movement in our yard. I also really appreciate the email summaries it sends me about what’s been going on. The AI capabilities, like tracking how many people are in certain areas over specific time periods, are quite valuable. Overall, the system offers a lot of options and has significantly improved our efficiency, saving us time. Now it only takes minutes to find what we need, whereas our previous system took hours. Review collected by and hosted on G2.com.

What do you dislike about Solink?

I have nothing negative to say about SOLINK. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK to monitor safety and improve efficiency, and it has reduced our incident resolution time from hours to minutes. It also helped us identify $8,600 in damages that had been wrongly blamed on us. The motion sensors and AI capabilities provide valuable insights, and they’ve been especially useful for spotting opportunities to improve operational efficiency. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Rosanna V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosanna V.")
RV

Rosanna V.

Mid-Market (51-1000 emp.)

4/8/2026

"Elevated Surveillance and Security Management"

5/5

What do you like best about Solink?

I really like SOLINK's integration with our Point of Sale system and cameras, which assists with fraud detection and loss prevention. The real-time alerts and cloud-based capabilities allow us to monitor remotely and provide broad visibility to a large property. It's easy to use and access, with convenient search parameters and time stamps that save leadership time. The searchable video driven by data is particularly beneficial for our Point of Sale outlets. The initial setup was a good experience, setting up cameras by groups and location, and I appreciated the integration with POS support. Also, the customer support is quick and attentive! Review collected by and hosted on G2.com.

What do you dislike about Solink?

I wish there was an integration with our Property Management System. Also, having a common identifier, like license plates, would be useful. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

SOLINK provides real-time alerts, remote monitoring of large properties, integrates with our Point of Sale and camera systems for fraud detection and loss prevention, offers security and insurance footage, and improves staffing efficiencies. Review collected by and hosted on G2.com.

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Response from Alexandria Hewko of Solink

[Editedit](https://www.g2.com/survey_responses/solink-review-12603580/official_response/edit)

Hi Rosanna, thank you for your lovely review of Solink! Please reach out to our team - we would love to talk to you about our new access control integrations and how to search for license plates in Solink!

Validated ReviewerIncentivizedSource: Seller invite

 ![Felix C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felix C.")
FC

Felix C.

Mid-Market (51-1000 emp.)

4/8/2026

"Effortless Camera Management and Enhanced Visibility"

4/5

What do you like best about Solink?

I really appreciate SOLINK's motion sensors and AI function, which let us quickly scan videos and receive alerts, like when fire escapes are blocked. It's also great that we can count people coming in and out. SOLINK has really improved visibility for our team and has vastly increased the speed at which we can review and save footage. Integrating with our POS system, Toast, is also a big help. Switching from our old system, which lacked these features, was a huge relief and SOLINK really makes our work a world easier. The setup was very easy and quick. Review collected by and hosted on G2.com.

What do you dislike about Solink?

I think we're very much at the start of our journey with Solink. So there's nothing immediate at the moment. We're looking to build better auditing function. Have to get in the first audit report from them. So yeah, I suppose as we go on and we're finding what one or two other things for. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

SOLINK consolidates all our cameras in one place, improves visibility, speeds up reviewing footage, and performs internal audits. Review collected by and hosted on G2.com.

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Response from Alexandria Hewko of Solink

[Editedit](https://www.g2.com/survey_responses/solink-review-12601490/official_response/edit)

Thank you for a thoughtful review, Felix! We're excited to partner with you on making operations & safety audits more thorough and actionable.

Validated ReviewerIncentivizedSource: Seller invite

 ![Miguel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel B.")
MB

Miguel B.

Director of Efficiency &amp; Innovation

Mid-Market (51-1000 emp.)

4/22/2026

"Revolutionized Our Security and Business Insights"

5/5

What do you like best about Solink?

I find the user interface extremely easy to use for navigating through and managing multiple locations. Jumping from one location to another and performing analysis that results in tangible actions feels very easy with SOLINK. I also appreciate how quickly I can log in and access camera footage, being able to search it is a very significant improvement and saves us a lot of time. Additionally, the setup was very easy thanks to the team being there every step of the way, making it repeatable for future stores. Lastly, SOLINK working with our DACHI POS system is amazing. Review collected by and hosted on G2.com.

What do you dislike about Solink?

Nothing. It is a game changer. Review collected by and hosted on G2.com.

What problems is Solink solving and how is that benefiting you?

I use SOLINK to monitor security incidents, connect to our POS, and understand business performance. It offers smart tracking and AI to analyze drive-through and wait times, ensuring staff productivity and reducing manual investigation time, saving significant hours weekly. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

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[Physical Security](https://www.g2.com/categories/physical-security)[Video Surveillance](https://www.g2.com/categories/video-surveillance)

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