Claudio R.
CR
Claudio R.
Head of Controlling & Process Improvement
Mid-Market (51-1000 emp.)
"Easy to implement, easy to use, many possibilites to personalize functions (e.g. auto-recharge)."
4/5
What do you like best about Soldo?

- immediate view of all transactions

- automatic recharge of credit cards with different customization possibilities

- immediate manual recharge of credit carts

- creation of spending groups

- possibility to upload pictures with automatic conservations according to italian law (conservazione sostitutiva)

- possibility to create spending policies

- customer support Review collected by and hosted on G2.com.

What do you dislike about Soldo?

- pre-paid debit cards not accepted by car rentals (Soldo is already working in order to find a solution) Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo
Edit edit

Dear Claudio,

Thank you for taking the time to share your experience. We are extremely happy to hear that Soldo is helping you simplify your business's expense management. We also appreciate your comment regarding car rentals. As you mentioned, we're working hard on a solution that we'll be launching soon. Stay tuned for updates.

Thank you again for taking the time to share your feedback.

The Soldo Team

Ron S.
RS
Ron S.
CLO
Mid-Market (51-1000 emp.)
"Simplifies Expense Management with Full Control and Transparency"
4.5/5
What do you like best about Soldo?

It’s a great tool for providing employees with company cards while keeping full control over spending and reimbursements. It makes managing expenses much simpler and more transparent. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

The main drawback is that Soldo is not connected to our ERP system, which limits automation and requires some manual reconciliation. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo
Edit edit

Dear Ron,

Thank you for taking the time to give your feedback; we really appreciate it. It's great to hear that Soldo is improving your cost control and transparency of spend.

We're sorry to hear about the manual worked needed relating to your ERP systems. We have a section on our support centre relating to integrations, including the option to customise data exports to your ERP's needs. If you need more support in this area, or any other, please reach out to your Account Manager and businesssupport@soldo.com

Thanks again for your time.

The Soldo Team

Ndiep A.
NA
Ndiep A.
Small-Business (50 or fewer emp.)
"Excellent customer service and great user experience overall."
4/5
What do you like best about Soldo?

Improved features and an enhanced customer service experience. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

I still haven't experience any downside with using the product. Review collected by and hosted on G2.com.

Response from Dean Lindsay of Soldo
Edit edit

Hi Ndiep,

Thank you so much for taking the time to leave a review and give your feedback. It's greatly appreciated and helps us to continue improving our products and services.

It's great to hear that you're having a great user experience overall, and we look forward to continuing working with you and supporting your payments needs.

Thanks,

The Soldo Team

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Enterprise (> 1000 emp.)
"Using SOLDO in a professional capacity (charity)"
4.5/5
What do you like best about Soldo?

SOLDO is an intuitive, flexible payment service that allows you to quickly and easily distribute funds to staff and end users. We find the system easy to use and monitor, the help and support received during implementation and set up was first class. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

No complaints about using SOLDO, so far anyway ! Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo
Edit edit

Dear User

Thank you for taking the time to give your feedback; we really appreciate it. It's great to hear that you're having no issues and that Soldo is providing an easy-to-use solution for your business.

All the best,

The Soldo Team

IF
Ian F.
Business Process Analyst
Enterprise (> 1000 emp.)
"A Collaborative Approach to Improving Finance Procedures"
3.5/5
What do you like best about Soldo?

I appreciate thef lexibility of Soldo and the intuitive nature of the system. The presentation is professional and accessible and when I am sharing it with hundreds of colleagues I have faith that they see it as a professional and easy to use.

The customer support aspect from both a development perspective and the ad-hoc queries submitted through the chat function are great Review collected by and hosted on G2.com.

What do you dislike about Soldo?

Soldo is a flexible malleable system but it is let down by the inability to report. We have upgraded to Enterprise and I can now, for example, create bulk rules for cards - great! But I am unable to review this data to understand how many colleagues are in each group. This lack of insight means a lot of administration outside of the system. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo
Edit edit

Dear Ian, we really appreciate you taking the time to leave us a review. It's great to hear how Soldo is is solving the problem of engaging non-finance staff with finance tasks, as well as saving you time.

Thank you for your feedback regarding reporting. We're currently working on enhanced reporting functionality to provide more granular transparency over individual configurations, including the ability to export so customers can better review their data

Thanks again, we look forward to continuing to work with you.

Kind regards

The Soldo Team

Arnaud B.
AB
Arnaud B.
Managing Partner
Mid-Market (51-1000 emp.)
"excellent financial provider for my business"
5/5
What do you like best about Soldo?

fast - efficient application

very good financial services Review collected by and hosted on G2.com.

What do you dislike about Soldo?

nothing

maybe the management of the report Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo
Edit edit

Dear Arnaud,

Thank you for taking the time to share your experience. We are delighted to hear that Soldo is helping you simplify expenses for the captain and crew. We appreciate your comment regarding reports. We've recently made some changes relating to filtering and views, making them more flexible. If you'd like to share more details, please email us at businesssupport@soldo.com.

Thank you again for taking the time to share your feedback.

The Soldo Team

PC
Paddy C.
Trainee Management accountant
Mid-Market (51-1000 emp.)
"The experience in general has been very good."
4/5
What do you like best about Soldo?

I like how easy it is for users to block the card etc., which is really good for Security. The customer support has been brilliant. I have always found it easy to get in contact with someone when I have needed it, and the implementation was made easy with the calls. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

I have found it all very good. I found it slightly complicated at first, howeverm as i have used it I have found ti much easier and really like it. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo
Edit edit

Dear Paddy

Thank you for taking the time to give your feedback, we really appreciate it. It's great to hear that Soldo is providing you with an overview of staff spending and saving you time with receipt uploads.

We're happy to know that our support team have been a great help, we are always here if you need any further support.

Thanks again for your time.

The Soldo Team

Rory M.
RM
Rory M.
Assistant Accountant
Enterprise (> 1000 emp.)
"A really useful platform with potential to grow"
3.5/5
What do you like best about Soldo?

Soldo does a really good job of automating petty cash processes and allows us to set up automatic top-ups and integration with our ERP system. This makes it an easy process for finance teams and allows us to refocus our time elsewhere. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

I think there is potential for the reporting aspect to improve with Soldo. In this ever-changing world we are seeing visual reporting becoming more important and this further makes the process easier to use for the user if visual dynamics were in place. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo
Edit edit

Dear Rory, thank you for taking the time to leave us a review. We're glad to hear that Soldo is helping to automate your petty cash processes and freeing up your time to focus on managing spend and other departmental tasks.

Your feedback on reporting is really valuable. We're currently working on enhanced reporting functionality to make it more useful for customers. Please reach out to your Customer Success Manager to discuss in more detail.

Thanks again, we look forward to continuing to work with you.

Kind regards

The Soldo Team

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Charity to help students"
5/5
What do you like best about Soldo?

The customer service provided by our relationship Manager is excellent, he provides hands on support which has been very helpful with the launch of Soldo card.Soldo are continously improving features. The platform and the app are easy to use. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

Soldo Funds request feature should show which Card are the funds being requested for.

As we have about 400 card users, it can get difficult for us to contact them via email to request further information about the expense. It would be helpful if we could send an email or messgae regarding a transaction directly from Soldo portal. Review collected by and hosted on G2.com.

Response from Valerio Rossetti of Soldo
Edit edit

Dear Customer,

We really appreciate you taking the time to leave a review and are happy to hear that you've had a great experience with our account manager and user friendly platform. We are constantly updating and improving our features, so we will certainly send your feedback about having the possibility for a user to choose which card the funds are requested to for rather then only the user's wallet.

Thanks for your time and we look forward to continuing to work with you.

The Soldo Team

JW
Julia W.
Accountant
Mid-Market (51-1000 emp.)
"Soldo offers a great variety of functions and a great support"
4.5/5
What do you like best about Soldo?

The soldo implemantation process was working fast and easy in cooperation with our coustomer success manager. We have been supported with training sessions for the admins and the users. The Soldo Web-console and the Soldo App are both very user friendly. The functions are easy to understand and to use. The differnet functions in the system give us the opportunity to create the account as we need it for our company with custom made roles and permissions, our own review process, custom made lists, reports etc. The Soldo team is always very helpful if something isn´t working or if I need help with anything in the system. The replys are very fast and always helpful. Our coustomer success manager Alex is working very closely with us and keeps us updated about new updates, new functions and improvements in the system. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

I don´t have anything that I dislike about Soldo. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo
Edit edit

Dear Julia, we really appreciate you taking the time to leave us a review. It's great to hear that you're benefiting from more efficient and timesaving ways to manage expenses across the whole business! We're also glad custom roles, permissions, review processes and lists have enabled you to replicate your organisations structure within Soldo.

We're happy to know that our support team, as well as Alex, have been a great help, we are always here if you need any further support.

Thanks again for your time.

The Soldo Team