GO

Gina O.

Director

Small-Business (50 or fewer emp.)

6/28/2022

"Catch them in the moment"

5/5

What do you like best about SoldLive?

So simple and quick. You can catch your customer in the moment.

They see it, they love it, they buy it!

Everything works quickly and efficiently together, making it the perfect tool for selling on Lives. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

Not a lot to dislike really! Would prefer a full % cost rather than monthly. Review collected by and hosted on G2.com.

UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

12/24/2021

"Perfect Facebook Live Sale App!"

5/5

What do you like best about SoldLive?

The complete integration with Shopify is my favourite aspect. This makes it so simple to plan and prepare for a live sale. Products are autotagged, inventory is synchronised, overlay makes it crystal clear what customers should comment, and amazingly high conversion rate (almost 95% were checked out automatically without any need for manual processing). Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

Honestly, nothing! Joe and team constantly updates the app with new improvements that anticipate needs. They are always a step ahead of us in implementing new functionalities. Review collected by and hosted on G2.com.

Recommendations to others considering SoldLive:

Joe and the team is very open to feedback and suggestions. Response time is SUPER fast, and despite a time difference between our regions, I am so thankful that I received responses quickly! Review collected by and hosted on G2.com.

What problems is SoldLive solving and how is that benefiting you?

The entire live stream process is automated now! It is amazing. Specifically:

1) Pre-live preparation now takes only 1 hour. We simply need to decide on the product and schedule them in the overlay queue. It used to take up to 4 full days, tagging products, uploading product information, allocating inventory, manually listing codes to "pin" in Facebook comments (the awesome overlay completely solves this).

2) Post-live shipping now commences immediately upon the end of live stream. We used to take 4 to 7 days. There are the processes that are completely automated with the use of SoldLive:

- A: No more manual payment processing and verification. With sync to Shopify and hence Shopify Payments, all payments are automated. No need to match screenshots or payment proof.

- B: No more manual order processing. It is very common for customers to request change of size / item post-live. We used to need to individually amend orders to accomodate this. before routing for payment. SoldLive has a remove from cart function to allow customers to self-help. They can remove, and readd the right item in, before checking out automatically.

- C: No more manual fulfillment. With sync to Shopify and hence 3rd party logistics app within Shopify, all shipments are created at a click. Tracking numbers are automatically sent to customers. Review collected by and hosted on G2.com.

CK

Corrinne K.

Owner

6/2/2022

"SoldLive gave my back my time!"

5/5

What do you like best about SoldLive?

It makes selling from my Facebook Lives so much easier for myself and my customers. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

I can't say there is anything I dislike about SoldLive. Review collected by and hosted on G2.com.

RW

Rhonda W.

Boutique Owner

Small-Business (50 or fewer emp.)

8/13/2021

"Makes Things So Much Easier - Great Features!"

5/5

What do you like best about SoldLive?

The Sold Live System is simple to set up and very easy to use and integrate with my store. The overlays are simple to use, setting up a que was quick and I liked that I could see what I was showing to keep me on track. While I'm just getting started, the system isn't complicated, the emails from Joe have been very helpful. I love the fact that he reaches out. I love that it numbers my items and I can use them as tags during a live, that I can use it in my group and my page. I LOVE that my customers don't have to leave to register and set up an account to shop. I feel like the customers love the ability to have a remove button to take something out of their cart, always leaving them in control. I am super happy that I don't have to have an additional separate website and that SoldLive integrates directly to my Shopify site. It keeps it simple for the customer and me. A confused customer doesn't shop. The pricing is just right so I get amazing features as we learn and grow. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

The only thing I can really think of that I needed to get used to was the fact that when using the overlays, I couldn't see the comments from FB, so I'll need to have another device to watch so I can read comments coming in... so I go live on my phone, use my laptop to go through the items of the live with overlays, and my old spare phone to watch the live to see comments. It isn't all that difficult to do, but it would be nice if I could see it right on my phone that was live. Review collected by and hosted on G2.com.

Recommendations to others considering SoldLive:

The app is easy to use, you don't have to have 2 separate websites, no registration for customers, and a very good price. Review collected by and hosted on G2.com.

What problems is SoldLive solving and how is that benefiting you?

Love not invoicing, like that the messenger asks them for the size and color if they just give the number tag and also so cool that it shows them the options.. so that way if the option is SM for small and not Small it gives them the option to click the appropriate choice, love that! Makes it easier for my customers to shop from my live or my page on the fly. Review collected by and hosted on G2.com.

AH

Alexander H.

Ethical Hacker

Small-Business (50 or fewer emp.)

2/21/2022

"One the most powerful app to drive sales on our social media and store."

5/5

What do you like best about SoldLive?

Great idea overall, we used it for some live sales and some ads we run. Commenting with a number code gives immediate action to our customers without checking our store. Especially repeat customers who trust our brand. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

Don\t have anything to dislike about it! Review collected by and hosted on G2.com.

BC

Bee C.

O

Small-Business (50 or fewer emp.)

7/25/2021

"Life Altering Amazingness!"

5/5

What do you like best about SoldLive?

I love the ease of using the app. I love how friendly, knowledgeable and helpful the staff is. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

I can't say I dislike the anything about the app.

One suggestion would be, however, that down the line we get a dedicated phone app that connects to the store. So customers can shop with ease from their phone and see their cart right away. This can be done via messenger but some of my elderly tech challenged customers are having a rough time navigating messenger.

Also more platforms (what if FB goes down?) Review collected by and hosted on G2.com.

Recommendations to others considering SoldLive:

DO IT! Stop invoicing. Go live or post static pix of your products and watch the money roll in. Do itttttttt! Review collected by and hosted on G2.com.

What problems is SoldLive solving and how is that benefiting you?

Omgosh. I used to spend two days invoicing. Now I make a better use of my time while invoicing is automatic. I love the Shopify DINGS and money in the bank automatically. Thanks Joe!!!

It's amazing how my customers love the ease with which everything is done for them. I love providing excellent customer service. I also appreciate the remove feature. It may seem weird but the customer feels like she's in total control. Review collected by and hosted on G2.com.

TK

Tricia K.

Owner and CEO

Small-Business (50 or fewer emp.)

1/20/2022

"Easy to use"

4.5/5

What do you like best about SoldLive?

SoldLive is easy to set up and simple to use. It takes most of the guesswork out of understanding how it works. It is significantly easier to use than other options on the market. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

So far there isn't anything I dislike. If my customers would start using it more than would be great. Review collected by and hosted on G2.com.

FR

Fawn R.

Ceo

Small-Business (50 or fewer emp.)

5/30/2021

"Best decision for my live sales!"

5/5

What do you like best about SoldLive?

Not having to invoice after my lives. All claims are made into a draft order, so all I have to do now is send the draft invoice to my customers, or they can checkout whenever they want from the message that they get when they claim an item on the live. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

I wish there were more options for the cart expiration times. I need 5 or 7 day timeframes. Review collected by and hosted on G2.com.

Recommendations to others considering SoldLive:

If you are looking for help with your lives, that doesn't require customers to register

, then this is it. The customer service is great, Joe has been awesome with answering questions and replying to emails. Review collected by and hosted on G2.com.

What problems is SoldLive solving and how is that benefiting you?

Saving time not having to invoice or chase people for invoices. Also I don't have to rewatch my lives right away since all claims are sent to drafts. Customer's can see all of there claims right away, so if there is an issue with what they claimed it can be fixed quickly. Review collected by and hosted on G2.com.

MB

Michelle B.

Owner

Small-Business (50 or fewer emp.)

5/24/2021

"This app is a must have if you are running live sales."

5/5

What do you like best about SoldLive?

It saves me hours of manual labour. It makes my live sales so much easier. Joe and Lars have both been amazing to work with and are always offering help and suggestions. When I do have an issue they answer me right away. (Any issues I have had have been due to us making little mistakes during the learning curve and not the app itself) I can't say enough how happy I am with this app and the payroll it's saving me in terms of labour. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

It was a bit of a learning curve so my first couple of sales having over 100 items was a little much to handle as we made mistakes with the way we had set it up at the store level. Once I got past the learning curve I found it super easy. Review collected by and hosted on G2.com.

JH

Jack H.

Owner

Small-Business (50 or fewer emp.)

7/24/2021

"SoldLive is a game changer on facebook selling pages and groups"

5/5

What do you like best about SoldLive?

I started using SoldLive after failed attempts at other comment invoicing companies. Right away the integration with Shopify was simple and the customer service was always there for questions. Any kinks they were quick to help out with. I love the waitlist feature, the ease to get a live started and the autotagging. The new overlay feature is great to help with customers and how they need to claim an item. We call her "Karen" and our customers now that she will guide them through sizes and colors of the items they are looking to purchase.

With out hesitation I would suggest this as an add on app for anyone that use facebook comment selling. The abiluty to know use it with FB groups has taken it to another level. They are constantly looking to improve the program and ask us for our advice and thoughts. Review collected by and hosted on G2.com.

What do you dislike about SoldLive?

Hard to say....If anything my ideal app would be able to work with instagram at the same time. Review collected by and hosted on G2.com.

Recommendations to others considering SoldLive:

These guys are here to help. Other comment selling companies would not even consider us using them as we are in Canada. With this integration with Shopify it was linked and good to go! I like that this is first to comment vs first to pay. You can set the timing that people have to pay and customize the messages they receive as well. I always like how people are so polite even when responding to a robot. Review collected by and hosted on G2.com.

What problems is SoldLive solving and how is that benefiting you?

I would spend HOURS invoicing after a live. This way I have a live - and customers are invoiced. I can see where the waitilist items are needed for restocking as well. We have just started to utilize the overlay feature and cant wait to use the new barcode scanning too. To entice customers to shop during a live sale - we have used the discount feature. Another fav is having products tagged. We add that number after the product name so we can easily reference it in a live. Other programs that we had tried you had to preplan what items you wanted to feature on the live where now I can grab any item that has a product number tagged (or add on on the fly) and good to go Review collected by and hosted on G2.com.