it you have all the items able to be monitored it replaces the traditional Orion with less flexibility but all SaaS, and good function. Review collected by and hosted on G2.com.

Its quite powerful if you have AWS or Azure workloads, when you are all SaaS like me and do not have those and are serverless, its far harder to drive ROI. Review collected by and hosted on G2.com.

Solarwinds is not complicated to implement or maintain. It’s easy to learn, and its intuitive console keeps the learning curve manageable. Review collected by and hosted on G2.com.

It’s not that other software is easy to upgrade, but Solarwinds should find ways to make upgrades simpler and reduce upgrade failures. Review collected by and hosted on G2.com.

SolarWinds helps keep our devices healthy and running at their best. Review collected by and hosted on G2.com.

How to use the solarwinds observability and how to create dashboard . Review collected by and hosted on G2.com.

Easy to install.

Fast time to ROI. Have used several other tools in the past that proved to be much more labor intensive to get ROI (Tivoli Netview, HP Openview Suite, Cisco Works)

Like that they are embracing API monitoring for cloud based monitoring (Like Meraki, Juniper/Mist, etc)

I LOVE the integration with ServiceNow for auto ticket creation, assignment and closure. This is a lifesaver for our org and I have a least a dozen alerts setup for this integration.

SAM makes monitoring pretty flexible - monitoring services, listening ports, hardware health, etc. Made OpenManage essentially obsolete for us.

NCM is great tool for network config backups and comparison / change control. Have been using since was stand alone product and while I miss some of the features from then it is still very good (vulnerability management is very nice feature)

Not a big fan of the Device Tracker. We have been using Netdisco for years and I really like it so have never converted. It may be OK but similar to Cacti (which we also run in parallel) it simply does some things better (single pane view of multiple charts all aggregated - possible with performance analysis but more time consuming to create and not as easy to place on NOC dashboard)

I think the Sunburst security event has really placed a much greater focus on security for Solarwinds. They were pretty relaxed before and have done a 180 on this now.

Online training / videos are pretty good. Documentation is also above average.

We use Netflow and having consolidated it away from Lancope has been a nice single pane / vendor advantage. Not best of breed but good enough to not manage 2 products.

IPAM tool is good but not perfect. Massive improvement over any manual excel or similar. Neighbor discovery, auto scanning, history, integration with DHCP and DNS. All very nice. Review collected by and hosted on G2.com.

Reliability is becoming increasing criticism for me.

For example, I monitor several hundred VMware guests through 2 different vCenter servers. I have alert integrations with ServiceNow to auto open and close tickets and this is especially useful for a widely distributed set of hardware monitoring. Catching failed power supplies, drives, fans, batteries using only SAM (vs Dell OpenManage) and being able to auto open, assign and close tickets is brilliant.... When it works right. Too often in last year (really starting around 2024 release) I see faults in vCenter which Solarwinds tells me should be polled once every 12 hours (not customizable BTW) which are multiple days old (weekend) and have not triggered. Doing nothing more than opening the alert that should have triggered this, walking through each of the tabs or even jumping to the final tab and hitting save will instantly trigger the alert! Support has been unhelpful in diagnosing this so I am forced to monitor the monitor more than I should.

I still have gripes about moving subnets in IPAM - it is clunky and slow though a little better in 2025.x

Lastly, Solarwinds is near the top of most annoying sales upsells and renewals for me. There must be enormous pressure on their sales team because the turnover to our account is very high and they are constantly trying to upsell. I basically ignore now for everything except renewals. Review collected by and hosted on G2.com.

the best feature from solarwinds is APM & NPM Review collected by and hosted on G2.com.

I have no dislike about solarwinds feature Review collected by and hosted on G2.com.

unified, full-stack monitoring and management platform designed to provide visibility across modern, distributed IT environments. It represents the evolution of SolarWinds’ traditional monitoring tools (like the legacy Orion platform) into a more integrated, AI-powered ecosystem. Review collected by and hosted on G2.com.

Except license cost I didn't see anything dislikely. Review collected by and hosted on G2.com.

SolarWinds Hybrid Cloud Observability (HCO) is like a stop for IT engineers for keeping an eye on everything on environment (like server, backup, storage, network, AP, Sensors, UPS etc) setup—either platform is running on-prem, in the cloud, or somewhere in between. Solarwinds pulls together monitoring for networks, infrastructure, apps, and cloud services into one easy-to-use and manage dashboards. We are currently managing 35K + devices and components under a single monitoring roof. It's becomes way simpler because of flexible licensing and smart alerts, it saves time and cuts down on admin work. If someone doesn't have hand-on experience on scripts and languages then he can easily use the manually features (like alert creation, report, any modification). HCO completely transformation and gives better visibility, on license, issues and keep things running smoothly. Review collected by and hosted on G2.com.

*here is a limitation from the tool that Dell does not expose much volume information over WMI hence we are unable to monitor the disk operations on the dell servers. Review collected by and hosted on G2.com.

Instead of juggling separate tools for infrastructure, applications, logs, and user experience, it unifies them into a single platform. That means you can trace an issue from a high-level symptom—like a slow application—all the way down to the root cause, whether it’s a database bottleneck, a misconfigured server or a network delay. Review collected by and hosted on G2.com.

Although it integrates with many tools, users still report friction when connecting to certain third-party systems or vendor-specific platforms Review collected by and hosted on G2.com.

It is a comprehensive solution that covers a wide variety of monitoring requirements. From network devices, to traffic, to servers. Other aspects like storage, web performance, etc.

Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs Review collected by and hosted on G2.com.

Technical support or other resources available do not provide enough information or support for integrations using the SWQL studio. There should be resources available to learn, implement and troubleshoot integration issues. Review collected by and hosted on G2.com.

I like that SolarWinds Observability provides a single unified dashboard where I can monitor infrastructure, applications, logs, and network performance in one place. The correlation between metrics, logs, and traces makes troubleshooting much faster. Review collected by and hosted on G2.com.

Some features feel a bit complex to configure at first, and there can be a learning curve for new users. Review collected by and hosted on G2.com.