--- title: SolarWinds Observability Reviews meta\_title: 'SolarWinds Observability Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 863 reviews by the users' company size, role or industry to find out how SolarWinds Observability works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 863 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

# SolarWinds Observability Reviews & Product Details

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SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

* * *

Product Website
SolarWinds Observability
Seller
[SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
Discussions
[SolarWinds Observability Community](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/discuss)
Languages Supported

German, English, Japanese, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Amy Dennehy

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## Pricing

Pricing provided by SolarWinds Observability.

### Self-Hosted Essentials

Starting at $8.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/pricing)

SolarWinds Worldwide LLC Solutions
(1)

See how SolarWinds Worldwide LLC products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")

SolarWinds Portfolio 

SolutionBy SolarWinds Worldwide LLC

](/sellers/solarwinds-worldwide-llc/solutions/solarwinds-portfolio)

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## SolarWinds Observability Integrations
(12)

What do users say about integrations?

Verified by SolarWinds Observability

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Azure Active Directory Domain Services

](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

BigPanda

](https://www.g2.com/products/bigpanda/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Cribl Stream

](https://www.g2.com/products/cribl-stream/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Dolibarr ERP CRM

](https://www.g2.com/products/dolibarr-erp-crm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Entra ID

](https://www.g2.com/products/microsoft-entra-id/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow IT Service Management

](https://www.g2.com/products/servicenow-it-service-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SolarWinds Access Rights Manager

](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-access-rights-manager/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SolarWinds Database Observability

](https://www.g2.com/products/database-observability/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SolarWinds Security Event Manager

](https://www.g2.com/products/solarwinds-security-event-manager/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SolarWinds Service Desk

](https://www.g2.com/products/solarwinds-service-desk/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Splunk Enterprise Security

](https://www.g2.com/products/splunk-enterprise-security/reviews)

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 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

6/24/2025

"Great product for monitoring"

3.5/5

What do you like best about SolarWinds Observability?

I'm genuinely impressed with Solarwinds Observability. It's truly been a game changer for how we monitor our entire IT environment. What stands out the most is the unified view it provides. Instead of juggling multiple tools for different aspects of our infrastructure, SO brings everything together seamlessly. We can monitor apps, infrastructure, networks, and logs all from a single pane of glass. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Despite the wide range and extent of data SO collects and the depth of insights it can offer, navigating the platform can feel like wading in molasses. The Dashboards often suffer from noticeable loading times and refreshing delays. What you would think would be quick, ie. insightful glances at critical metrics, often turns into a test of patience. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

SO solves a wide range of problems that our IT teams face in managing modern, complex IT environments. It provides a comprehensive, intelligent and unified approach to managing our complex systems. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

5/5/2026

"A Great System To Work With!!!"

5/5

What do you like best about SolarWinds Observability?

The device tracking feature is very helpful. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

There is nothing I dislike about SolarWinds Observability. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Allows us to find where some devices are on our campus. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

5/6/2026

"Best monitor tool"

4/5

What do you like best about SolarWinds Observability?

It gives me proactive visibility to issues and insights before they happen. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Not sure yet, perhaps the lack of templates Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Proactive monitoring and holistic troubleshooting Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
AL

Verified User in Logistics and Supply Chain

4/23/2026

"For the price, it covers way more than the competition"

5/5

What do you like best about SolarWinds Observability?

Easy deployment, quick to get up and running Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Periodically, it runs slow in the Web interface Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

basic and medium monitoring challenges Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
AB

Verified User in Banking

4/23/2026

"service desk tool"

4/5

What do you like best about SolarWinds Observability?

Technology and Automation which is incorporated in toll Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

There is nothing to be disliked in this tool Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Monitoring of Assets Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

4/1/2026

"It's been a little buggy at times, but overall good."

3.5/5

What do you like best about SolarWinds Observability?

Ease of use is a big thing for our team and company. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Probably just the occasional bug after patching. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Helping minimize downtime for other teams in our company Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
UI

Verified User in Insurance

Enterprise (\> 1000 emp.)

7/9/2025

"All-in-One Monitoring Made Easy with SolarWinds"

5/5

What do you like best about SolarWinds Observability?

What I like best about SolarWinds Observability is the unified view it offers across infrastructure, applications, and logs — all from a single dashboard. It's incredibly helpful to correlate metrics, traces, and logs for root cause analysis, especially in hybrid environments. The customizable dashboards are intuitive, and the AIOps features help reduce alert noise, making it easier to focus on real issues. It's a huge time-saver for monitoring complex systems. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

The initial setup and configuration can be overwhelming, especially for teams new to observability tools. Some documentation is outdated or unclear, and onboarding large environments requires time and effort. Also, pricing can escalate quickly as more nodes or features are added. Lastly, customer support response times could be improved. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

We use SolarWinds Observability to monitor app performance and server health. It helps us trace bottlenecks in code, monitor infrastructure metrics, and reduce troubleshooting time by correlating everything in one place. Review collected by and hosted on G2.com.

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7/16/2025
Validated ReviewerIncentivizedSource: G2 invite

RP

Robert P.

Monitoring &amp; Observability Team Lead

Mid-Market (51-1000 emp.)

2/19/2025

"Good product for legacy environment, but lacking modern features"

3/5

What do you like best about SolarWinds Observability?

I like the new per-Node cost model. It is also a very mature product with good coverage of historical / on-prem environments. The flexibility of alerting is great too. The product is easy to use with a lot of documentation available. Users also find it easy to use. It's easy to ingegrate due to on-prem database. Implementation is relatively easy too. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

We have issues with stability and reliability of the product sometimes. Also it's still far behind competition when it comes to Cloud and containter based monitoring, AI features and log monitoring. Customer support is not great, with support reps not looking into root causes and just trying to clear or reinstall things. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

SolarWindes provide in-depth monitoring of on-prem environments, servers, network devices etc. It allows us to pick up issues quickly and the product is easy to use for our users. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/3/2025

"Effective Network Visibility and Web Performance Insights with SolarWinds"

4.5/5

What do you like best about SolarWinds Observability?

We've been using SolarWinds NPM and WPM extensively, and the experience has been genuinely positive. The visibility that NPM provides into our network infrastructure has helped us proactively address performance bottlenecks before they impact users. Real-time monitoring, intuitive dashboards, and intelligent alerts make day-to-day operations much more manageable.

WPM, on the other hand, has been incredibly valuable for monitoring our critical internal and external web applications. Being able to simulate user interactions and catch slow load times or page failures before end users report them has improved our service reliability and user satisfaction.

Overall, SolarWinds has helped us move from reactive to proactive monitoring. The integration between modules, ease of customization, and the depth of insights we get have made a noticeable difference in how we manage our environment. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

The user interface, while functional, could use a more modern and responsive design. Some views feel cluttered and less intuitive compared to newer platforms. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

Web URL responses and performance monitoring is effective and we are planning to move web monitoring from other tools Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Alon D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alon D.")
AD

Alon D.

CTO

Small-Business (50 or fewer emp.)

3/2/2025

"Good observability system for simpler systems, but a downgrade from Papertrail"

3.5/5

What do you like best about SolarWinds Observability?

Nice UI. Fairly powerful alerting system. Cost effective. Fairly easy to implement by connecting it to our various microservices. Easy. We use it constantly since we got it. Review collected by and hosted on G2.com.

What do you dislike about SolarWinds Observability?

Slack notifications were significantly downgraded in the recent forced migration from Papertrail. It is a meaningful issue that hurts usability. Customer support has been unhelpful when it comes to this, waiting for their feedback for some weeks now. Review collected by and hosted on G2.com.

What problems is SolarWinds Observability solving and how is that benefiting you?

The system has been pretty useful for keeping tabs on our complex IT setup. The platform integrates various monitoring tools, which simplifies how we track our servers, applications, and cloud services. It's particularly good at handling real-time logs, helping us catch and address issues quickly. It has pretty good alerting and helps us keep on top of errors in our various environments. Review collected by and hosted on G2.com.

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3/10/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about SolarWinds Observability? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about SolarWinds Observability
](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/discussions/new)

VK

Vinoth Kumar
•
Last activity almost 5 years ago

What is the next version and when it is getting released?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/31803-what-is-the-next-version-and-when-it-is-getting-released)

GU

Guest User

What is SolarWinds Network Configuration Manager used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for)

[
View all Discussions
](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/discuss)

## Pricing Options

Pricing provided by SolarWinds Observability.

### Self-Hosted Essentials

Starting at $8.00

Per Month

### Self-Hosted Advanced

Starting at $14.00

Per Month

### Self-Hosted Premier

Starting at $17.50

Per Month

[
View More Pricing Information
](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/pricing)

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##### 
##### SolarWinds Observability Features

Management

Performance Baseline

Data Visualization

Analysis

Reporting

Functionality

Load Balancing

Cloud Observability

Monitoring

Real-Time Monitoring - Cloud Infrastructure Monitoring

AI/ML Assistance

[
View More Features
](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/features)

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