--- title: SolarWinds Observability Reviews meta\_title: 'SolarWinds Observability Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 863 reviews by the users' company size, role or industry to find out how SolarWinds Observability works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 863 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # SolarWinds Observability Reviews & Product Details Visit Website SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. * * * Product Website SolarWinds Observability Seller [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) Discussions [SolarWinds Observability Community](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/discuss) Languages Supported German, English, Japanese, Chinese (Simplified) Solution Type All-in-One Overview by Amy Dennehy Show More ## Pricing Pricing provided by SolarWinds Observability. ### Self-Hosted Essentials Starting at $8.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/pricing) SolarWinds Worldwide LLC Solutions (1) See how SolarWinds Worldwide LLC products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") SolarWinds Portfolio SolutionBy SolarWinds Worldwide LLC ](/sellers/solarwinds-worldwide-llc/solutions/solarwinds-portfolio) Show More ## SolarWinds Observability Integrations (12) What do users say about integrations? Verified by SolarWinds Observability [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Active Directory Domain Services ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BigPanda ](https://www.g2.com/products/bigpanda/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cribl Stream ](https://www.g2.com/products/cribl-stream/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dolibarr ERP CRM ](https://www.g2.com/products/dolibarr-erp-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SolarWinds Access Rights Manager ](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-access-rights-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SolarWinds Database Observability ](https://www.g2.com/products/database-observability/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SolarWinds Security Event Manager ](https://www.g2.com/products/solarwinds-security-event-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SolarWinds Service Desk ](https://www.g2.com/products/solarwinds-service-desk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Splunk Enterprise Security ](https://www.g2.com/products/splunk-enterprise-security/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services 6/12/2026 "Difficult to properly review now that we're heavily invested in Observability SaaS." 4/5 What do you like best about SolarWinds Observability? There are two products here - Solarwinds Observability SaaS and Solarwinds Observability Self Hosted. This review is for Self Hosted because it's the product I'm most familiar with. We've used Orion/HCO/SWOSH for nearly 10 years and it's been the cornerstone of our monitoring for customers. Once you learn how to drive it you can get all the informationabout your estate that you need, with more and more functionality added as time has gone one. The reporting is good and the ability to create your own dashboards based on node metrics is straightforward. If you learn the SWQL query language and Solarwinds Information Service for Powershell it gets more powerful allowing you to completely customise the end-user experience. I can't currently say that I like anything about Observability SaaS. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? For Self Hosted my only bugbear at present is that the search widget can't be turned off per user account - it's a global setting which prevents us from allowing customers read-only access to their estates because of the risk of data leakage. Observability SaaS has many major holes, not least the gaping security hole that is a public API key being allowed full access to the platform. Admin/Member/Viewer permissions are weak and not suitable for a multi-customer environment, though I believe this is being worked on. Lack of nested groups is also causing issues as you can't properly group customer environments. The reporting is nothing like we're used to with SWOSH because it's literally a PDF of a dashboard. The documentation is poor with the concepts and various component relationships not explained, how metrics are made up is poorly explained and elements of the GUI keep moving during updates. This week I lost my custom dashboards in a meeting because how they're accessed changed from last week to this. The product seems to be updated monthly, and to my mind is a cloud-first application that has had VM and on-prem solutions bolted to it. The network collectors are poorly thought out and include a lot of features like AppInsight which can be applied to nodes on that collector, but the metrics will never surface in the SaaS Portal because there isn't a 1:1 relationship between the two. Finally, API polling is restricted to GET requests only which means they're useless to us as we use POST requests with a JSON body. I believe this is being worked on too. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? Observability SaaS is \*causing\* problems, see above. Self Hosted on the other hand just sits there and works and our customers are happy with the data they're presented with in service meetings. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite TW Toby W. 6/9/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "SWOSH Improvements" 4.5/5 What do you like best about SolarWinds Observability? Rolling all the modules into the product has definitely improved and we're seeing improvement of new product releases (features not bug fixes) in recent releases. There has been a definite uptake in feature requests being ticked off that we hadn't seen for some time, so this is good. AI additions are good but focus needs to remain on the many requests still outstanding from the community. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? Licensing tiers and cost is offputting, and competitors have had time to catch up. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? Bringing all the observavility and monitoring into one tool without the hassle of tying in different components. The advantages of having the option to integrate Incident Management is also a plus. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 5/1/2026 "Great Real-Time Monitoring, but Requires Ongoing Tuning and Occasional WMI/SNMP Issues" 3.5/5 What do you like best about SolarWinds Observability? Solarwinds has been in our environment for a very long time. It provides excellent near real-time reporting on events in our infrastructure from disk space alerts to network connectivity issues to down services and resources. The interface is very friendly. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? Solarwinds out of the box is not very useful. There is constant tuning and adjusting of monitors required. With the latest update, we have also seen WMI issues and SNMP issues with certain devices. From time to time, remote networks also tend to block Solarwinds due to the noise it tends to generate. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? It is impossible to have eyes on every server, switch and storage device across our org. Solarwinds is that eye that watches our environment and alerts of us of issues before someone else can. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Thisal R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thisal R.") TR Thisal R. Cloud & Hosted Application Support Engineer Mid-Market (51-1000 emp.) 3/6/2026 "Unified, Intuitive Observability with Powerful Alerting" 4/5 What do you like best about SolarWinds Observability? What I like most about SolarWinds Observability is its unified visibility across infrastructure, applications, and logs in a single platform. The dashboards are intuitive, and the alerting capabilities help quickly identify performance issues before they impact users. It also integrates well with cloud environments, making monitoring and troubleshooting much more efficient. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? Some advanced configurations and dashboards require a learning curve, and customization options for alerts and reports could be more flexible for complex environments. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? SolarWinds Observability helps centralize monitoring across infrastructure, applications, and logs, reducing the need to use multiple tools. This improves visibility into system performance, speeds up troubleshooting, and helps identify issues proactively before they impact users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile LK Lokesha K. Lead - platform and automation Enterprise (\> 1000 emp.) 12/18/2025 "Comprehensive Observability with Powerful AIOps Features" 4.5/5 What do you like best about SolarWinds Observability? This platform offers comprehensive observability across public cloud, on-premises, network, and hybrid environments. It makes it easy to monitor metrics like CPU, memory, and network latency, and the dashboards are simple to customize. Integration with automation and ticketing tools is supported. The addition of AIOps features such as correlation and forecasting provides extra value. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? The initial deployment and configuration can be challenging, as it demands a high level of technical expertise. At present, it only supports ServiceNow ITSM out of the box, so integrating with other ITSM platforms requires custom work. Additionally, the pricing might be a concern for customers with smaller budgets. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? SolarWinds offers a unified interface for monitoring both cloud infrastructure services and network devices such as Meraki. This helps minimize downtime and improve mean time to resolution. The platform's automated alerts and API integrations further enhance the efficiency of incident response. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Karthick J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthick J.") KJ Karthick J. SRE Information Technology and Services Enterprise (\> 1000 emp.) 5/19/2026 "Smooth, Seamless Monitoring with a Great UI with Powerful Plugins" 5/5 What do you like best about SolarWinds Observability? Solarwinds offers a wide range of plugins and widgets that can be used effectively for seamless monitoring. It has a good UI and provides a very smooth overall experience. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? There’s nothing specific when it comes to checking error logs, and there isn’t an easy way to understand the logs. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? We use it for day-to-day monitoring on our production system. It makes it easy to identify issues quickly and work through them smoothly, and many problems can be fixed directly in the SolarWinds console. For example, if the SolarWinds agent is reported as down, we can start the agent from the console itself to resolve the issue. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite RM RUTUPARNA M. it associate Small-Business (50 or fewer emp.) 4/22/2026 "Reliable and Insightful Database Monitoring" 3/5 What do you like best about SolarWinds Observability? Its unified view across infrastructure, applications, and databases makes it easier to pinpoint issues quickly. The real-time monitoring, customizable alerts, and intuitive dashboards help reduce troubleshooting time and improve overall system performance. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? The platform can feel complex at times, especially when configuring advanced features or navigating multiple modules. The pricing structure may be high for smaller teams, and occasional alert noise requires fine-tuning to avoid unnecessary notifications. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? It helps address visibility gaps across infrastructure, applications, and databases by providing centralized monitoring and real-time insights. This makes it easier to detect performance issues early, reduce downtime, and troubleshoot faster. As a result, it improves system reliability, saves time for the IT team, and ensures smoother operations for end users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Adi Tri S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adi Tri S.") AS Adi Tri S. Intern 7/9/2026 "No title for review" 5/5 What do you like best about SolarWinds Observability? The unified dashboard makes it easy to monitor infrastructure, applications, and network performance in one place. Proactive alerting helps us catch issues before they impact end-users, and integration with existing tools is straightforward. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? The UI could be more intuitive in some areas, and occasionally the interface feels a bit slow when loading large datasets or complex queries across multiple environments. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? It's helping us solve the problem of siloed monitoring tools that made troubleshooting slow and inefficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Rock K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rock K.") RK Rock K. 7/21/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "SolarWinds Observability is very helpful" 4.5/5 What do you like best about SolarWinds Observability? SolarWinds Observability is also good with monitoring multiple services and resources in one central dashboard, that allows us to act proactively instead of constantly reacting to situations. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? I have not used it long enough to discover serious dislikes that would be worth meantioning. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? instead on monitoring manually all servers and services SolarWinds Observability when configured to do so, can monitor and restart those services if they go down for example. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Ariel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ariel R.") AR Ariel R. Process Engineer Enterprise (\> 1000 emp.) 7/22/2026 "Efficient Infrastructure Monitoring with Fast Issue Resolution" 5/5 What do you like best about SolarWinds Observability? I use SolarWinds Observability to monitor all my infrastructure in networking, servers, and applications. I really like the audit security feature. It works well for me, and overall, this space is something I enjoy. The initial setup was so easy. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Observability? I find the connection to monitoring WAN on SD-WAN services potentially problematic. Review collected by and hosted on G2.com. What problems is SolarWinds Observability solving and how is that benefiting you? I use SolarWinds Observability to monitor my infrastructure, reducing issue response time and improving audit security. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about SolarWinds Observability? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SolarWinds Observability ](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/discussions/new) VK Vinoth Kumar • Last activity almost 5 years ago What is the next version and when it is getting released? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/31803-what-is-the-next-version-and-when-it-is-getting-released) GU Guest User What is SolarWinds Network Configuration Manager used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) [ View all Discussions ](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/discuss) ## Pricing Options Pricing provided by SolarWinds Observability. ### Self-Hosted Essentials Starting at $8.00 Per Month ### Self-Hosted Advanced Starting at $14.00 Per Month ### Self-Hosted Premier Starting at $17.50 Per Month [ View More Pricing Information ](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/pricing) SolarWinds Observability Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image") Dynatrace 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/dynatrace-vs-solarwinds-worldwide-llc-solarwinds-observability) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog 4.4/5(726) [ Compare Now ](https://www.g2.com/compare/datadog-vs-solarwinds-worldwide-llc-solarwinds-observability) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e302b9439c6c7eaa44ae03a965783362/logicmonitor.png "Product Avatar Image") LogicMonitor 4.5/5(644) [ Compare Now ](https://www.g2.com/compare/logicmonitor-vs-solarwinds-worldwide-llc-solarwinds-observability) ##### ##### SolarWinds Observability Features Management Performance Baseline Data Visualization Analysis Reporting Functionality Load Balancing Cloud Observability Monitoring Real-Time Monitoring - 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