Multiple options for ticketing, help desk, solutions, and granular inventory management. Review collected by and hosted on G2.com.

Graphical user interface could use some updating, but I'm overall pleased with their product. Perhaps some Slack integration may help. Review collected by and hosted on G2.com.

Flexible tool that will allow us to not only track our serivice requests but also use in other departments. We have a full featured API that gives us the ability to enhance the product to do things it wasn't intendd to do. Review collected by and hosted on G2.com.

No number functions built into the logic or number handling capabilities at all. Would also have like to have seen something that enforces patterns like phone numbers or email address structures Review collected by and hosted on G2.com.

it is an amazing product for monitoring and provides us with 100% authentic data, I recommend deploying solar wind in every company. Review collected by and hosted on G2.com.

i think the price point of yours its a bit higher rather than other NMS tools. Review collected by and hosted on G2.com.

The best thing is issues are already categorised which help to look up for the issues and find solutions for it. Review collected by and hosted on G2.com.

The DB is low in storage as it's used by default free DB. Review collected by and hosted on G2.com.

It save time and easy to track and escalate the ticket. It is simple reporting and so easy to use it. Review collected by and hosted on G2.com.

The cost is quite high than other competitors. Review collected by and hosted on G2.com.

Easy to manage the tickets with simple gui. Easy to integrate use and generate reports Review collected by and hosted on G2.com.

Bit of costly compared with other NMS tools Review collected by and hosted on G2.com.

Understandable and Simple UI.

Easy Integration

Good Customer Support Review collected by and hosted on G2.com.

There is nothing to dislike about Solar Winds.

It is the most efficient monitoring tool that I have ever used. Review collected by and hosted on G2.com.

A cloud-based and AI-powered IT service management (ITSM) platform built to maximize productivity and accelerate resolution with lightning-fast time to value Review collected by and hosted on G2.com.

for user guide documents so hard to get it Review collected by and hosted on G2.com.

Very good having excellent UI and with focus task based , where teams can view Review collected by and hosted on G2.com.

nothing , its good i think all functions are available and working fine Review collected by and hosted on G2.com.

Problem solving , well exprienced and ut is very userfrendly Review collected by and hosted on G2.com.

Nothing is there for dislike, dashboard need to upgrade Review collected by and hosted on G2.com.