--- title: SolarWinds Security Event Manager Reviews meta\_title: 'SolarWinds Security Event Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how SolarWinds Security Event Manager works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 76 scale: '5' date\_modified: '2026-08-09' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### SolarWinds Security Event Manager Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **high detection efficiency** of SolarWinds Security Event Manager, finding it easy to monitor and manage. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937100&qs=pros-and-cons#reviews) Users find the **ease of use** for admins particularly beneficial, especially when adding devices effortlessly. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937101&qs=pros-and-cons#reviews) Users find the **licensing complexity** of SolarWinds Security Event Manager to be a significant drawback in usability. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937106&qs=pros-and-cons#reviews) Users find **poor customer support** frustrating, especially due to limited expert assistance and ineffective online help. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937099&qs=pros-and-cons#reviews) ### Top Pros or Advantages of SolarWinds Security Event Manager ##### 1. Detection Efficiency Users value the **high detection efficiency** of SolarWinds Security Event Manager, finding it easy to monitor and manage. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937100&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you like about SolarWinds Security Event Manager? Easy to use by admins, adding devices is simple. ##### 2. Ease of Use Users find the **ease of use** for admins particularly beneficial, especially when adding devices effortlessly. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937101&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you like about SolarWinds Security Event Manager? Easy to use by admins, adding devices is simple. ### Top Cons or Disadvantages of SolarWinds Security Event Manager ##### 1. Licensing Cost Users find the **licensing complexity** of SolarWinds Security Event Manager to be a significant drawback in usability. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937106&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you dislike about SolarWinds Security Event Manager? Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful ##### 2. Poor Customer Support Users find **poor customer support** frustrating, especially due to limited expert assistance and ineffective online help. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937099&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you dislike about SolarWinds Security Event Manager? Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful ## Top-Rated Alternatives [ ![IBM QRadar SIEM](https://images.g2crowd.com/uploads/product/hd_favicon/7d76baae79036d41d25c4a6c46e5af43/ibm-ibm-qradar-siem.svg "IBM QRadar SIEM") IBM QRadar SIEM 4.4/5(338) ](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) [ ![Splunk Enterprise Security](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-enterprise-security.svg "Splunk Enterprise Security") Splunk Enterprise Security 4.3/5(248) ](https://www.g2.com/products/splunk-enterprise-security/reviews) [ ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ View All Alternatives ](https://www.g2.com/products/solarwinds-security-event-manager/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/23/2018 "Beginner to solarwinds , Blew my mind" 4/5 What do you like best about SolarWinds Security Event Manager? Solarwinds is supercool. The way it merges everything in one place for network monitoring is cool Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? It is not the easiest tool to configure and use. Requires special skills and training. Also very few people know it exists in back. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Network monitoring, Network Assurance Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Naga V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naga V.") NV Naga V. Head of Enterprise Engineering Enterprise (\> 1000 emp.) 12/12/2017 "User Experience with SolarWinds" 3/5 What do you like best about SolarWinds Security Event Manager? Web, Application Server and URL monitoring Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? Application functionality monitoring is not a strong point Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Application availability and NOC monitoring Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") IA Verified User in Aviation & Aerospace Enterprise (\> 1000 emp.) 10/30/2017 "Very nice monitor" 2.5/5 What do you like best about SolarWinds Security Event Manager? Help us a lot to monitor any problem on our Smarteam server around the World. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? I think there is nothing I dislike for now Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? On time resolution for Smarteam services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 12/28/2017 "Great System to Track Wifi Points" 5/5 What do you like best about SolarWinds Security Event Manager? Easy to use and great to see different areas and types of points that we have mapped Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? nothing super easy to use and understand Review collected by and hosted on G2.com. Recommendations to others considering SolarWinds Security Event Manager: easy to use and great for wifi checkpoints tracking Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Wifi checkpoints and strengths Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") EF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 10/5/2017 "It was easy to install, but the configuration needed vendor involvement" 4/5 What do you like best about SolarWinds Security Event Manager? The GUI is nice. Easy to navigate features. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? The difficulty configuring and understanding all the settings. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? The ability to easily monitor the issues we had with security such as USB devices. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") EE Verified User in Environmental Services Enterprise (\> 1000 emp.) 1/5/2016 "Insight into important details!" 5/5 What do you like best about SolarWinds Security Event Manager? What I like about solarwinds SEIM is the ability to efficiently track down events and possible issues. Either security or leaks. It's great. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? It's tedious setting up the environment to report to solarwinds seim but once done, it works and it works well. Review collected by and hosted on G2.com. Recommendations to others considering SolarWinds Security Event Manager: MAke sure you have a great team that can make the changes on our end gear so the devices correctly report to the solarwinds seim. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Securing the infrastructure we hold Review collected by and hosted on G2.com. 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