--- title: SolarWinds Security Event Manager Reviews meta\_title: 'SolarWinds Security Event Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how SolarWinds Security Event Manager works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 76 scale: '5' date\_modified: '2026-08-09' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### SolarWinds Security Event Manager Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **high detection efficiency** of SolarWinds Security Event Manager, finding it easy to monitor and manage. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937100&qs=pros-and-cons#reviews) Users find the **ease of use** for admins particularly beneficial, especially when adding devices effortlessly. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937101&qs=pros-and-cons#reviews) Users find the **licensing complexity** of SolarWinds Security Event Manager to be a significant drawback in usability. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937106&qs=pros-and-cons#reviews) Users find **poor customer support** frustrating, especially due to limited expert assistance and ineffective online help. [(1 mentions)](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937099&qs=pros-and-cons#reviews) ### Top Pros or Advantages of SolarWinds Security Event Manager ##### 1. Detection Efficiency Users value the **high detection efficiency** of SolarWinds Security Event Manager, finding it easy to monitor and manage. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937100&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you like about SolarWinds Security Event Manager? Easy to use by admins, adding devices is simple. ##### 2. Ease of Use Users find the **ease of use** for admins particularly beneficial, especially when adding devices effortlessly. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937101&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you like about SolarWinds Security Event Manager? Easy to use by admins, adding devices is simple. ### Top Cons or Disadvantages of SolarWinds Security Event Manager ##### 1. Licensing Cost Users find the **licensing complexity** of SolarWinds Security Event Manager to be a significant drawback in usability. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937106&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you dislike about SolarWinds Security Event Manager? Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful ##### 2. Poor Customer Support Users find **poor customer support** frustrating, especially due to limited expert assistance and ineffective online help. [ See 1 mentions ](https://www.g2.com/products/solarwinds-security-event-manager/reviews?filters%5Bsentiment_snippet%5D=1937099&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Solarwinds\_Siem" What do you dislike about SolarWinds Security Event Manager? Licensing or commercial part is very complex. Expert level Support is very limited specially in this region. Online support is not very useful ## Top-Rated Alternatives [ ![IBM QRadar SIEM](https://images.g2crowd.com/uploads/product/hd_favicon/7d76baae79036d41d25c4a6c46e5af43/ibm-ibm-qradar-siem.svg "IBM QRadar SIEM") IBM QRadar SIEM 4.4/5(338) ](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) [ ![Splunk Enterprise Security](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-enterprise-security.svg "Splunk Enterprise Security") Splunk Enterprise Security 4.3/5(248) ](https://www.g2.com/products/splunk-enterprise-security/reviews) [ ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ View All Alternatives ](https://www.g2.com/products/solarwinds-security-event-manager/competitors/alternatives) ![Victor H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor H.") VH Victor H. Business Owner Enterprise (\> 1000 emp.) 5/18/2018 "Director, IT Risk and Compliance " 4.5/5 What do you like best about SolarWinds Security Event Manager? Allowing me to see change control information for the devices Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? Limited ability to add custom events for different types of regulatory requirements Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? IT compliance with government regulations Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shalisha H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalisha H.") SH Shalisha H. Founder & Senior Repair Technician Enterprise (\> 1000 emp.) 4/21/2018 "Using Solarwinds" 4.5/5 What do you like best about SolarWinds Security Event Manager? It provides a large variety of resources on the main dashboard. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? I have no true dislikes, works well for me and my organization. The summary page provides most of the information. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Network connectivity issue's and locating devices/users by IP address. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Scott D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott D.") SD Scott D. Director of IT Mid-Market (51-1000 emp.) 4/28/2018 "Not terribly useful or int" 2/5 What do you like best about SolarWinds Security Event Manager? Well... it does collect logs, so it has that going for it Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? Agents don’t work in a consistent manner. Management is not intuitive. Data analysis options are poor Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Yeah, not solving that much Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/23/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Quite average " 2.5/5 What do you like best about SolarWinds Security Event Manager? Detail of alerting is specific but concise Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? How manual customisation is, lots of alerting hardware side you can’t disable Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Proactive alerting of issues Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") AF Verified User in Food Production Mid-Market (51-1000 emp.) 1/16/2018 "Solarwinds LEM " 5/5 What do you like best about SolarWinds Security Event Manager? I like the simplicity of the LEM running on a Unix console. Updates are very easy to apply to the console and then pushing them out to the client via the GUI is very easily accomplished. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? So far I have not found any dislikes, other then I would like the hardware based version and not the virtual version. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? We use this primary to stop the use of non-authorized USB devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 6/12/2018 "Worth paying for the enterprise edition" 4/5 What do you like best about SolarWinds Security Event Manager? Customer Service. The product became so popular to us as we could fix everything very quickly with the support Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? It is little too pricey is what I think. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Network administration. Easy to troubleshoot than ever Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/5/2017 "This review is about Solarwinds SIEM." 4/5 What do you like best about SolarWinds Security Event Manager? I like best about Solarwinds SIEM is that it is very quite flexible. Solarwinds SIEM has the ability to monitor servers. Solarwinds SIEM has the ability to keep you, your group, and your organization informed of specified servers that you choose to monitor within the corporation. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? At this time, I cannot find any dislikes about Solarwinds SIEM. I am only a user of Solarwinds SIEM and I have not personally implemented the solution, so I cannot provide any information on any hardships that might have been faced when installing the application in our environment. Review collected by and hosted on G2.com. Recommendations to others considering SolarWinds Security Event Manager: My recommendations to others considering Solarwinds SIEM is what I had previously suggested. I think there are some good features that it is able to offer, but unfortunately, I have not completely and entirely explored the software and application in its full. That being said, what I have used it for though is what I would recommend. I believe that for our usage at my organization with Solarwinds SIEM it has met some of our needs because it has the ability to actively monitor our hardware. However, I am certain that there is a huge part of the software that I have not yet explored as well, so I cannot comment on that. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? The business problems that we are solving with Solarwinds SIEM is being able to provide real-time support and proactively monitor crucial and critical processes that might affect a Production system and environment. By being able to monitor the health of these Production servers, Solarwinds SIEM will allow us to quickly identify any potential issue with specified processes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/22/2018 "Great log and event manager" 4.5/5 What do you like best about SolarWinds Security Event Manager? SolarWinds is a great log/event manager that does everything is promises. It makes viewing event information very easy. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? Honestly, I cannot think of anything that I dislike about it. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? With SolarWinds, I can see what resources are being used where. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 10/11/2017 "It does it's job" 2.5/5 What do you like best about SolarWinds Security Event Manager? It's easy to re-assign tickets, and easy to respond to users. The interface is clean and provides means of changing the ticket categories as needed. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? I don't dislike anything that is in the creator's power. It'd be nice if it auto-closed tickets. Review collected by and hosted on G2.com. Recommendations to others considering SolarWinds Security Event Manager: It's a decent product. I don't know what else is out there, but it does the job. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Any computer issues that come up and network issues have tickets put in for repair. It helps keep a record of what was done or who still needs help. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SD Stephen D. Systems Administrator Religious Institutions Mid-Market (51-1000 emp.) 10/5/2017 "I use Solarwinds multiple times everyday" 4/5 What do you like best about SolarWinds Security Event Manager? It puts all of the tools that I need in one easy to access place. Review collected by and hosted on G2.com. What do you dislike about SolarWinds Security Event Manager? The reporting could be a little more robust. Review collected by and hosted on G2.com. What problems is SolarWinds Security Event Manager solving and how is that benefiting you? Monitoring and management of all our network devices Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Security Information and Event Management (SIEM)](https://www.g2.com/categories/security-information-and-event-management-siem) ##### Explore More [Which ERP consulting partners specializing in Acumatica understand AP automation and inventory management complexities?](https://www.g2.com/discussions/which-erp-consulting-partners-specializing-in-acumatica-understand-ap-automation-and-inventory-management-complexities)[Which app monetization platforms reliably balance ad density and revenue without causing user abandonment?](https://www.g2.com/discussions/which-app-monetization-platforms-reliably-balance-ad-density-and-revenue-without-causing-user-abandonment)[Which punch list platforms offer offline functionality and automatic cloud sync?](https://www.g2.com/discussions/which-punch-list-platforms-offer-offline-functionality-and-automatic-cloud-sync) [best auto dialer software](https://www.g2.com/discussions/what-is-the-best-auto-dialer-software-opinions-please)[What platform integrates video conferencing with productivity tools?](https://www.g2.com/discussions/what-platform-integrates-video-conferencing-with-productivity-tools)[Pros and Cons Details](https://www.g2.com/products/solarwinds-security-event-manager/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)