---
title: SolarWinds Observability Reviews
meta_title: 'SolarWinds Observability Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 855 reviews by the users' company size, role or industry
  to find out how SolarWinds Observability works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 855
  scale: '5'
date_modified: '2026-07-09'
parent_category:
  name: Monitoring
  url: https://www.g2.com/categories/monitoring
---

# SolarWinds Observability Reviews
**Vendor:** SolarWinds Worldwide LLC  
**Category:** [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 855
## About SolarWinds Observability
SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution&#39;s log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.



## SolarWinds Observability Pros & Cons
**What users like:**

- Users appreciate the **intuitive dashboards** of SolarWinds Observability, which enhance management and monitoring capabilities significantly. (41 reviews)
- Users value the **automation and flexibility** of the Alerting System, enhancing efficiency and proactive monitoring capabilities. (22 reviews)
- Users find SolarWinds Observability&#39;s **intuitive interface** and dashboards make monitoring and troubleshooting effortless and efficient. (21 reviews)
- Users value the **comprehensive visibility** provided by SolarWinds Observability, enhancing their monitoring and management of systems. (21 reviews)
- Users appreciate the **easy-to-read dashboards** of SolarWinds Observability, streamlining system management and enhancing monitoring efficiency. (21 reviews)
- Efficiency (20 reviews)
- Real-time Monitoring (20 reviews)
- Features (19 reviews)
- Integrations (18 reviews)
- Dashboard Customization (16 reviews)

**What users dislike:**

- Users face a significant **learning curve** in fully utilizing SolarWinds Observability&#39;s features, necessitating additional training and resources. (13 reviews)
- Users express frustration over **poor customer support** , finding it unhelpful and often forcing them to monitor issues manually. (12 reviews)
- Users experience **usability issues** , particularly with a cluttered interface and a steep learning curve for new features. (11 reviews)
- Users find the **pricing can escalate quickly** , making SolarWinds Observability expensive for larger setups and features. (10 reviews)
- Users find the **complex licensing** of SolarWinds Observability challenging and feel costs should be minimized for accessibility. (9 reviews)
- Users find SolarWinds Observability to be **not user-friendly** , citing overwhelming setup processes and a complicated interface. (9 reviews)
- Users face **integration issues** with SolarWinds Observability, particularly with third-party tools and compatibility challenges. (8 reviews)
- Users find the **complex setup** of SolarWinds Observability challenging, requiring significant technical expertise and time investment. (7 reviews)
- Difficult Setup (7 reviews)
- High Resource Usage (7 reviews)

## SolarWinds Observability Reviews
  ### 1. Powerful Database Observability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naveen  T. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about SolarWinds Observability?**

What I like best about SolarWinds Observability is its unified visibility across infrastructure, applications, databases, and network performance through a single platform. The real-time monitoring, intelligent alerting, intuitive dashboards, and root cause analysis capabilities help reduce troubleshooting time and improve operational efficiency. I also value its scalability, ease of deployment, and the ability to proactively identify performance issues before they impact business operations.

**What do you dislike about SolarWinds Observability?**

While the platform is powerful, initial configuration and fine-tuning can take time, especially for complex environments. Some advanced features have a learning curve, and dashboard customization could be more flexible in certain use cases. Pricing may also be a consideration for smaller teams, and deeper integrations with some third-party tools could be improved.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds Observability helps solve challenges related to limited visibility across infrastructure, application performance issues, delayed incident detection, and slow root cause analysis. It benefits us by providing proactive monitoring, faster troubleshooting, reduced downtime, improved system reliability, and better operational efficiency. It also helps optimize performance, support capacity planning, and improve the overall stability of business-critical services.

  ### 2. Powerful, Scalable Monitoring with Strong Integrations and AI-Driven Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marc R. | Systems Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about SolarWinds Observability?**

It is very adaptable to complex network and application designs. I have found it easy to use, but you still need an understanding of monitoring, using solarwinds, and general knowledge of networking, applications, ITSM, and what is important to the business, not just the techies. SolarWinds provides integrations via API allowing you to link to other software, not just for data collection, but data sharing. This is powerful as you can put data in into PowerBI for example. Combining multiple data sources while still relying on SolarWinds to perform its main job of monitoring. The performance of Solarwinds has improved dramatically over the past ten years. Upgrades in a multimodule environment with additional polling engines used to take days as often as not. Now, I can scale a much larger environment, and the integrated installer upgrades them everything in about two hours. The ability to run more efficiently on the same server hardware specifications has improved too. The scale of element counts per server has increased a lot. This not only reduces cost of ownership as fewer servers are required, but makes maintenance and upgrades simpler too. The pricing has changed and it is hard to compare pure node count per module to the newer method of overall node counts. The combination of modules into a single product does make licensing simpler though, and the ability to split your licensing into multiple instances of SolarWinds is quite a benefit from years ago. For new users, the support and onboarding experience has changed for the better. There are learning pathways for new users and the onboarding experience gets organizations up and running quickly now. The SolarWinds Academy and the instructors do not get the love, respect and notice that they deserve. They are very knowledgeable and willing to get you answers even after a session. Finally we are seeing AI and improved anomaly detection. While anomaly detection is standard in the industry, SolarWinds has had a version for years, and it has only improved. The AI that is available now and coming is truly amazing and shows that they are not just keeping the lights on, but actively trying to integrate new technology in a way that is useful and not just for marketing. The AI can help with tasks, and create useful intelligent reports on the fly. This is a time saver. Knowing what to do with the data is one thing, but having the time and skill to curate and present that data for engineers to act on? This is a timesaver, especially when critical production is down and you want to find early indicators or correlate event timelines. The ability for users to self serve with the AI does not remove the skilled SolarWinds analyst, but frees them up to work on more urgent tasks. My only wish - I had this feature ten years ago....

**What do you dislike about SolarWinds Observability?**

This is a hard question to answer as I generally like the product. Licensing is probably one of the bigger headaches for any vendor. This is no different. The on premise version has legacy use cases that do not translate easily into the new model. I have heard about difficulties with this, but the subscription model will keep you current and provide updates, support, and new features. One feature that I want to see more of... DARK Theme.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

The ability to tag nodes with meta data provided an early CMDB and asset functionality that did not exist elsewhere. People assume that custom properties were just for alerts. Nope, you can do so much more with them. I was able to eliminate many thoughts of custom tables and programming with heavy usage the custom properties feature. I was able to define reports, reassign alerts, create custom dashboards much quicker by simply leveraging custom properties. SolarWinds talks about them, as do many users and there is good reason for this. USE THEM. This one feature will enhance everything that you do with SolarWinds. Also, look at the other modules of aspects of the monitoring capabilities. You will find the ability to monitor a lot more than what you expect. You can define custom API calls, custom snmp gets, custom WMI calls, etc to generate more data, data that your org needs, to keep things running. It is also not just alerting, CMDB and Asset tracking from the SolarWinds Observability stack that can be overlooked. You should be using the data to generate performance graphs and utilization for future hardware requirements. This is actually an out of the box capability too. I have had to stop engineers from powershelling their afternoons into usage charts and tell them to use SolarWinds. The data is there, the trend lines are there, just open the web site and start looking. You can create a report to download too. Stop the madness.

  ### 3. I use it as monitoring tools and network configuration management

**Rating:** 4.0/5.0 stars

**Reviewed by:** supikit s.

**Reviewed Date:** May 05, 2026

**What do you like best about SolarWinds Observability?**

The most helpful aspect of SolarWinds Observability is its ability to reduce mean-time-to-detection (MTTD) and mean-time-to-resolution (MTTR) through comprehensive, full-stack visibility across hybrid and multi-cloud environments. It provides proactive insights, AI-powered anomaly detection to reduce alert fatigue, and unified monitoring for infrastructure, networks, and applications.

SolarWinds Observability offers full-stack visibility, combining on-premises and multi-cloud monitoring into a single pane of glass to reduce tool sprawl and cut costs. Key benefits include faster root-cause analysis (lower MTTR), reduced alert fatigue via AIOps/machine learning, and improved user experience through proactive issue detection

**What do you dislike about SolarWinds Observability?**

The least helpful aspects of SolarWinds Observability often revolve around its high cost, steep learning curve, and the complexity of its implementation.

High costs for small teams, a steep learning curve, and complex, time-consuming setup. Users often face challenges with third-party integrations, slow dashboard loading, and potentially excessive, noisy alerting if not properly configured. Additionally, self-hosted options require significant maintenance, and the brand has historical security concerns.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds Observability is designed to solve the critical challenges of managing modern, complex hybrid IT environments by providing a comprehensive, AI-powered "single pane of glass" view across networks, servers, databases, applications, and logs. It shifts teams from reactive monitoring to proactive, full-stack observability, allowing for faster root-cause analysis.

  ### 4. SolarWinds Observability Matrix and Metrics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ramesh F. | Director Information Technology Services

**Reviewed Date:** April 23, 2026

**What do you like best about SolarWinds Observability?**

What stands out most about SolarWinds Observability is its unified visibility across infrastructure, applications, and network layers, all within a single platform. It allows teams to correlate metrics from servers, applications, networks, and synthetic transactions, which significantly reduces mean time to detect and resolve issues. The platform builds on our existing SolarWinds ecosystem—such as SAM, NPM, WPM, NTA, and IPAM—making it easier to extend monitoring capabilities without introducing a completely new toolset or steep learning curve.

**What do you dislike about SolarWinds Observability?**

One of the main challenges with SolarWinds Observability is that key capabilities are still delivered as add‑on modules, which increases both cost and complexity as monitoring needs expand. For example, storage monitoring is not included by default and requires separate licensing, with costs scaling based on the number of disks monitored. This makes the overall value proposition less predictable at enterprise scale, as highlighted during internal evaluations and discussions

**What problems is SolarWinds Observability solving and how is that benefiting you?**

The most visible benefit is faster and more confident root-cause analysis. By correlating infrastructure, application, and network data in one place, teams can move more quickly from symptoms (for example, user latency or application slowdown) to the underlying cause, rather than troubleshooting each layer. Finally, it supports more proactive operations and planning. Synthetic monitoring, historical performance data, and centralized dashboards allow teams to identify trends, capacity risks, and recurring problem areas earlier—helping prevent user-impacting incidents rather than reacting after failures occur.

  ### 5. solar

**Rating:** 5.0/5.0 stars

**Reviewed by:** kiran w.

**Reviewed Date:** April 23, 2026

**What do you like best about SolarWinds Observability?**

Full-stack visibility in one platform

The biggest strength is how it brings everything together—infrastructure, network, applications, logs, and databases—into a single unified view.

You don’t have to jump between multiple tools
You can see how different components interact in real time

➡️ This “single pane of glass” approach helps eliminate blind spots and makes troubleshooting much easier.

**What do you dislike about SolarWinds Observability?**

Immature AI / AIOps capabilities

While SolarWinds promotes intelligent insights, in practice:

AI-based anomaly detection and root cause analysis aren’t fully mature
Limited predictive capabilities (e.g., forecasting, ML-based alert correlation)

➡️ Users report that these features don’t always give accurate or actionable results yet

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Lack of visibility across systems

Modern IT environments are highly distributed (cloud, microservices, containers, etc.), making it hard to see what’s happening end-to-end.

Traditional tools only show isolated metrics, not the full picture.
Teams struggle to understand system health and dependencies.

👉 SolarWinds solves this by providing full-stack visibility across networks, infrastructure, applications, and databases in one place.

  ### 6. Clear, Practical Dashboard That Simplifies Database Monitoring Across Systems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay V. | software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about SolarWinds Observability?**

What I like most about the SolarWinds database is how clearly it shows what is happening inside the database without making things confusing. Even if you are not a database expert, you can still understand where the problem is coming from.  The dashboard feels clean and practical, not overloaded with unnecessary information.  It saves a lot of time because you don't have to dig through logs or run multiple queries just to understand performance issues. Slow queries, high CPU usage, or memory problems are highlighted in a very straightforward way. This makes daily monitoring less stressful. Another good thing is how it works well with different databases.  Whether it is SQL Server, MySQL, or another database, everything can be monitored from one place. This is very helpful when you manage multiple systems.

**What do you dislike about SolarWinds Observability?**

One thing I don't like much is that the setup can feel heavy at the beginning. It takes some time to configure everything properly, especially if the environment is large.  For new users the first few days can feel overwhelming.  The pricing can also be a concern. For small teams or companies, it may feel expensive compared to simpler tools. Not everyone needs all the advanced features, but they still come as part of the package. Sometimes the alerts can feel too frequent if they are not tuned well.  Without proper configuration, you might review notifications that are always urgent, which can become distracting.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds Database mainly solves the problem of not knowing what is wrong when a database slows down or behaves unexpectedly. In many systems, when performance drops, teams waste hours guessing the cause. This tool removes that guesswork. It clearly shows which queries are slow, which resources are being overused, and where bottlenecks are forming.  Because of this, troubleshooting becomes faster and more accurate. You don't fix things blindly anymore. This directly benefits day-to-day work because issues are resolved before they affect users, applications stay stable, and downtime is reduced.  that improves trust from both customers and internal teams. It also helps with long-term planning. By looking at historical data, you can understand growth trends and prepare for future loads. This avoids sudden crashes or last-minute fixes. It helps reduce stress during incidents because you don't have to panic or guess where the issue is coming from. The data is already there, clearly shown, so decisions feel clearer and more confident. It improves teamwork because developers, DBAs, and operations teams can all look at the same information. This avoids blame games and long discussions about whose system caused the problem. it save a lot of manual effort. Without this tool, people often run scripts, export logs, or check multiple tools. SolarWinds database brings everything into one place, which speeds up daily work. It helps avoid repeated problems. By understanding the real cause of past issues, you can fix them properly instead of applying temporary solutions that break again later. it improve overall application performance. When the datbase run smoothely, the apps depending on it also feel faster and more reliable for end users. It supports better decision-making for upgrades. You can clearly see when hardware, memory, or database tuning is actually needed, instead of upgrading blindly and wasting money. it build confidence with management and the client. When asked about performance or outages. You can show clear data and explanation,s which makes you look prepared and professional.

  ### 7. Robust full-stack monitoring platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about SolarWinds Observability?**

Data Control and auditing is a must when we are working in verticals (like ours financial, banking, etc.) which are heavily regulated and global. Solarwinds does a good job in supporting this model where there is enough controls in place to protect our customers data across the regions.

**What do you dislike about SolarWinds Observability?**

Complexity of integration and the learning curve is currently high as things are moving so fast with AI. I think there needs to be a common lingo among the providers to make it easy for the users to adapt.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

We are hybrid model in our infrastructure and are on both on-prem and cloud. It is a complex setup and when an outage occurs, finding the root cause takes hours. SRE engineers waste time trying to figure out if the issue is a network bottleneck, a slow database query, or a software bug. Solarwinds helps in indeifying the failing server impacts an application, allowing us to identify and fix the root cause sooner than in hours depending on the complexity of the issues.

  ### 8. Difficult to properly review now that we're heavily invested in Observability SaaS.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** June 12, 2026

**What do you like best about SolarWinds Observability?**

There are two products here - Solarwinds Observability SaaS and Solarwinds Observability Self Hosted. This review is for Self Hosted because it's the product I'm most familiar with. We've used Orion/HCO/SWOSH for nearly 10 years and it's been the cornerstone of our monitoring for customers. Once you learn how to drive it you can get all the informationabout your estate that you need, with more and more functionality added as time has gone one. The reporting is good and the ability to create your own dashboards based on node metrics is straightforward. If you learn the SWQL query language and Solarwinds Information Service for Powershell it gets more powerful allowing you to completely customise the end-user experience.

I can't currently say that I like anything about Observability SaaS.

**What do you dislike about SolarWinds Observability?**

For Self Hosted my only bugbear at present is that the search widget can't be turned off per user account - it's a global setting which prevents us from allowing customers read-only access to their estates because of the risk of data leakage.

Observability SaaS has many major holes, not least the gaping security hole that is a public API key being allowed full access to the platform. Admin/Member/Viewer permissions are weak and not suitable for a multi-customer environment, though I believe this is being worked on. Lack of nested groups is also causing issues as you can't properly group customer environments. The reporting is nothing like we're used to with SWOSH because it's literally a PDF of a dashboard. The documentation is poor with the concepts and various component relationships not explained, how metrics are made up is poorly explained and elements of the GUI keep moving during updates. This week I lost my custom dashboards in a meeting because how they're accessed changed from last week to this. The product seems to be updated monthly, and to my mind is a cloud-first application that has had VM and on-prem solutions bolted to it. The network collectors are poorly thought out and include a lot of features like AppInsight which can be applied to nodes on that collector, but the metrics will never surface in the SaaS Portal because there isn't a 1:1 relationship between the two. Finally, API polling is restricted to GET requests only which means they're useless to us as we use POST requests with a JSON body. I believe this is being worked on too.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Observability SaaS is *causing* problems, see above. Self Hosted on the other hand just sits there and works and our customers are happy with the data they're presented with in service meetings.

  ### 9. SWOSH Improvements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Toby W.

**Reviewed Date:** June 09, 2026

**What do you like best about SolarWinds Observability?**

Rolling all the modules into the product has definitely improved and we're seeing improvement of new product releases (features not bug fixes) in recent releases. There has been a definite uptake in feature requests being ticked off that we hadn't seen for some time, so this is good.
AI additions are good but focus needs to remain on the many requests still outstanding from the community.

**What do you dislike about SolarWinds Observability?**

Licensing tiers and cost is offputting, and competitors have had time to catch up.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Bringing all the observavility and monitoring into one tool without the hassle of tying in different components. The advantages of having the option to integrate Incident Management is also a plus.

  ### 10. Great Real-Time Monitoring, but Requires Ongoing Tuning and Occasional WMI/SNMP Issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about SolarWinds Observability?**

Solarwinds has been in our environment for a very long time. It provides excellent near real-time reporting on events in our infrastructure from disk space alerts to network connectivity issues to down services and resources. The interface is very friendly.

**What do you dislike about SolarWinds Observability?**

Solarwinds out of the box is not very useful. There is constant tuning and adjusting of monitors required. With the latest update, we have also seen WMI issues and SNMP issues with certain devices. From time to time, remote networks also tend to block Solarwinds due to the noise it tends to generate.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It is impossible to have eyes on every server, switch and storage device across our org. Solarwinds is that eye that watches our environment and alerts of us of issues before someone else can.

  ### 11. Unified, Intuitive Observability with Powerful Alerting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thisal R. | Cloud &amp; Hosted Application Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about SolarWinds Observability?**

What I like most about SolarWinds Observability is its unified visibility across infrastructure, applications, and logs in a single platform. The dashboards are intuitive, and the alerting capabilities help quickly identify performance issues before they impact users. It also integrates well with cloud environments, making monitoring and troubleshooting much more efficient.

**What do you dislike about SolarWinds Observability?**

Some advanced configurations and dashboards require a learning curve, and customization options for alerts and reports could be more flexible for complex environments.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds Observability helps centralize monitoring across infrastructure, applications, and logs, reducing the need to use multiple tools. This improves visibility into system performance, speeds up troubleshooting, and helps identify issues proactively before they impact users.

  ### 12. Comprehensive Observability with Powerful AIOps Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lokesha K. | Lead - platform and automation, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about SolarWinds Observability?**

This platform offers comprehensive observability across public cloud, on-premises, network, and hybrid environments. It makes it easy to monitor metrics like CPU, memory, and network latency, and the dashboards are simple to customize. Integration with automation and ticketing tools is supported. The addition of AIOps features such as correlation and forecasting provides extra value.

**What do you dislike about SolarWinds Observability?**

The initial deployment and configuration can be challenging, as it demands a high level of technical expertise. At present, it only supports ServiceNow ITSM out of the box, so integrating with other ITSM platforms requires custom work. Additionally, the pricing might be a concern for customers with smaller budgets.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds offers a unified interface for monitoring both cloud infrastructure services and network devices such as Meraki. This helps minimize downtime and improve mean time to resolution. The platform's automated alerts and API integrations further enhance the efficiency of incident response.

  ### 13. Smooth, Seamless Monitoring with a Great UI with Powerful Plugins

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karthick J. | SRE, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about SolarWinds Observability?**

Solarwinds offers a wide range of plugins and widgets that can be used effectively for seamless monitoring. It has a good UI and provides a very smooth overall experience.

**What do you dislike about SolarWinds Observability?**

There’s nothing specific when it comes to checking error logs, and there isn’t an easy way to understand the logs.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

We use it for day-to-day monitoring on our production system. It makes it easy to identify issues quickly and work through them smoothly, and many problems can be fixed directly in the SolarWinds console. For example, if the SolarWinds agent is reported as down, we can start the agent from the console itself to resolve the issue.

  ### 14. Reliable and Insightful Database Monitoring

**Rating:** 3.0/5.0 stars

**Reviewed by:** RUTUPARNA M. | it associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about SolarWinds Observability?**

Its unified view across infrastructure, applications, and databases makes it easier to pinpoint issues quickly. The real-time monitoring, customizable alerts, and intuitive dashboards help reduce troubleshooting time and improve overall system performance.

**What do you dislike about SolarWinds Observability?**

The platform can feel complex at times, especially when configuring advanced features or navigating multiple modules. The pricing structure may be high for smaller teams, and occasional alert noise requires fine-tuning to avoid unnecessary notifications.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It helps address visibility gaps across infrastructure, applications, and databases by providing centralized monitoring and real-time insights. This makes it easier to detect performance issues early, reduce downtime, and troubleshoot faster. As a result, it improves system reliability, saves time for the IT team, and ensures smoother operations for end users.

  ### 15. No title for review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adi Tri S. | Intern

**Reviewed Date:** July 09, 2026

**What do you like best about SolarWinds Observability?**

The unified dashboard makes it easy to monitor infrastructure, applications, and network performance in one place. Proactive alerting helps us catch issues before they impact end-users, and integration with existing tools is straightforward.

**What do you dislike about SolarWinds Observability?**

The UI could be more intuitive in some areas, and occasionally the interface feels a bit slow when loading large datasets or complex queries across multiple environments.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It's helping us solve the problem of siloed monitoring tools that made troubleshooting slow and inefficient.

  ### 16. Easy to Use, Reduces Downtime, and Delivers Strong ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josué F. | Field Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about SolarWinds Observability?**

It helps reduce downtime and makes it easier to trace errors.

**What do you dislike about SolarWinds Observability?**

Nothing to complain about—everything works well. It’s easy to use, has an interactive interface, and is straightforward to integrate with other APIs. Overall, it provides a good return on the investment.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It helps us onboard new servers and applications to our network, and then monitor and support them.

  ### 17. Unmatched Network Visibility and Monitoring Depth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hasitha A. | Managed Services Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about SolarWinds Observability?**

We are able to monitor the network in much greater depth compared to other monitoring tools. It's really easy to add a device or a service to monitoring. And we can use it not only on-prem servers, but also a cloud-hosted version for use. It's really easy to install the software, since all the steps are integrated into one setup. We can use 24/7 customer support not only from SolarWinds, but also from other premium partners like Loop1. We can integrate SolarWinds with any ITSM platform for better visibility. I am using this daily with a few client environments.

**What do you dislike about SolarWinds Observability?**

There are too many options, and I need to know all the details to achieve the maximum outcome from the tool.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

With SolarWinds, I was able to solve dozens of problems without needing an excessive amount of manpower.

  ### 18. Network observability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pank .

**Reviewed Date:** April 22, 2026

**What do you like best about SolarWinds Observability?**

It gives you full visibility across the entire network stack—devices, paths, performance metrics, and dependencies—all in one place. With NetFlow and traffic analytics, it gives both real-time and historical visibility, which is key for capacity planning and troubleshooting.

**What do you dislike about SolarWinds Observability?**

It can feel heavier, more complex, and less “intelligent” than modern cloud-native observability tools—despite being very strong at traditional monitoring, like Dynatrace and manage engine FSO

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Network devices related alerts and reports. Deep traffic and bandwidth analysis , deep SNMP-based device monitoring.

  ### 19. Real-Time Visibility and Effortless Monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hasith E. | Manage service engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about SolarWinds Observability?**

I like SolarWinds Observability because it provides me with clear, real-time visibility into my customers' environments, making it easy to identify issues quickly. It simplifies monitoring, reduces troubleshooting time, and helps me support clients more efficiently.

**What do you dislike about SolarWinds Observability?**

Sometimes SolarWinds Observability can feel limited in customization, and certain features still need more maturity. A few areas may be slow or require additional steps, which can prolong troubleshooting time.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds Observability enables me to quickly identify performance issues across applications, servers, and networks in one centralized location. It reduces the time I spend troubleshooting, improves visibility for my customers, and allows me to proactively identify problems before they impact their environment. This helps me deliver faster, more reliable support.

  ### 20. Single pane full stack Observability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Umesh K. | Regional Director

**Reviewed Date:** April 23, 2026

**What do you like best about SolarWinds Observability?**

AI-driven insights, along with its ability to deliver deep, comprehensive monitoring across the entire technology stack.

**What do you dislike about SolarWinds Observability?**

There’s a steep learning curve because the interface is complex, and the cost is also a concern.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Monitoring across hybrid IT environments is simplified by unifying network, infrastructure, database, and application performance in a single AI-powered platform. It helps reduce alert fatigue, eliminates tool sprawl, and shortens troubleshooting time, so teams can address issues more proactively and deliver better overall experiences.

  ### 21. User Friendly and Easy Monitoring Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Furqan A. | Lead Engineer - Network &amp; Security

**Reviewed Date:** April 11, 2026

**What do you like best about SolarWinds Observability?**

SolarWinds is very user-friendly and easy to use, with an attractive GUI. The best part is that we can configure devices without logging in to the CLI, with the help of SolarWinds.

**What do you dislike about SolarWinds Observability?**

Nothing, because it doesn’t seem to be missing any features. From a commercial perspective, though, it may ultimately come down to how its price compares with competitors. That could be the real game changer.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It continuously monitors the network and sends alerts to the respective team, which helps minimize downtime.

  ### 22. Network Monitoring Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security

**Reviewed Date:** April 09, 2026

**What do you like best about SolarWinds Observability?**

Solarwinds is still, at its core, a network monitoring tool. It does a good job of alerting you when there are issues within your network, and it’s also getting better at indicating when problems might arise in the future.

It also offers a lot of integrations with other parts of IT, which helps reduce investigation time when you’re tracking down the cause of an issue.

**What do you dislike about SolarWinds Observability?**

Lots of AI. There are a lot of tools included, but they aren’t necessarily what you want or need to set up in your environment.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It gives us the ability to monitor our network and understand what’s happening at any given moment, what has happened in the past, and potentially what may happen next.

  ### 23. Single Place for Monitoring and Troubleshooting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about SolarWinds Observability?**

Single Place for monitoring and troubeshooting

**What do you dislike about SolarWinds Observability?**

Dashboards, and reports seems to be very anti user friendly. I find myself annoyed how bad it can be to get a simple dashboard/report made

**What problems is SolarWinds Observability solving and how is that benefiting you?**

I monitor my entire network infrastructure and able to send alerts to service now for my NOC to manage and action on. This leaves our network team out of the trouble calls a lot of the time

  ### 24. Great observability tool for everyone

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about SolarWinds Observability?**

it you have all the items able to be monitored it replaces the traditional Orion with less flexibility but all SaaS, and good function.

**What do you dislike about SolarWinds Observability?**

Its quite powerful if you have AWS or Azure workloads, when you are all SaaS like me and do not have those and are serverless, its far harder to drive ROI.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

I needed a SaaS observability platform similar to Data dog, New relic etc.   Also something more powerful than pingdom.

  ### 25. Observability that is straight to the point

**Rating:** 4.5/5.0 stars

**Reviewed by:** James m. | Infrastructure Analyst

**Reviewed Date:** April 26, 2026

**What do you like best about SolarWinds Observability?**

Solarwinds is not complicated to implement or maintain. It’s easy to learn, and its intuitive console keeps the learning curve manageable.

**What do you dislike about SolarWinds Observability?**

It’s not that other software is easy to upgrade, but Solarwinds should find ways to make upgrades simpler and reduce upgrade failures.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Basic observability and monitoring give me peace of mind. Being able to glace at your dashboard and see the health of your infrastructure is very assuring.

  ### 26. Great product at affordable price point.  Nice integration with other Solarwinds suite tools also.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2021

**What do you like best about SolarWinds Observability?**

Easy to install.
Fast time to ROI.  Have used several other tools in the past that proved to be much more labor intensive to get ROI (Tivoli Netview, HP Openview Suite, Cisco Works)
Like that they are embracing API monitoring for cloud based monitoring (Like Meraki, Juniper/Mist, etc)
I LOVE the integration with ServiceNow for auto ticket creation, assignment and closure.  This is a lifesaver for our org and I have a least a dozen alerts setup for this integration.
SAM makes monitoring pretty flexible - monitoring services, listening ports, hardware health, etc.  Made OpenManage essentially obsolete for us.
NCM is great tool for network config backups and comparison / change control.  Have been using since was stand alone product and while I miss some of the features from then it is still very good (vulnerability management is very nice feature)
Not a big fan of the Device Tracker.  We have been using Netdisco for years and I really like it so have never converted.  It may be OK but similar to Cacti (which we also run in parallel) it simply does some things better (single pane view of multiple charts all aggregated - possible with performance analysis but more time consuming to create and not as easy to place on NOC dashboard)
I think the Sunburst security event has really placed a much greater focus on security for Solarwinds.  They were pretty relaxed before and have done a 180 on this now.
Online training / videos are pretty good.  Documentation is also above average.
We use Netflow and having consolidated it away from Lancope has been a nice single pane / vendor advantage.  Not best of breed but good enough to not manage 2 products.
IPAM tool is good but not perfect.  Massive improvement over any manual excel or similar.  Neighbor discovery, auto scanning, history, integration with DHCP and DNS.  All very nice.

**What do you dislike about SolarWinds Observability?**

Reliability is becoming increasing criticism for me.
For example, I monitor several hundred VMware guests through 2 different vCenter servers.  I have alert integrations with ServiceNow to auto open and close tickets and this is especially useful for a widely distributed set of hardware monitoring.  Catching failed power supplies, drives, fans, batteries using only SAM (vs Dell OpenManage) and being able to auto open, assign and close tickets is brilliant.... When it works right.  Too often in last year (really starting around 2024 release) I see faults in vCenter which Solarwinds tells me should be polled once every 12 hours (not customizable BTW) which are multiple days old (weekend) and have not triggered.  Doing nothing more than opening the alert that should have triggered this, walking through each of the tabs or even jumping to the final tab and hitting save will instantly trigger the alert!  Support has been unhelpful in diagnosing this so I am forced to monitor the monitor more than I should.

I still have gripes about moving subnets in IPAM - it is clunky and slow though a little better in 2025.x

Lastly, Solarwinds is near the top of most annoying sales upsells and renewals for me.  There must be enormous pressure on their sales team because the turnover to our account is very high and they are constantly trying to upsell.  I basically ignore now for everything except renewals.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Impossible to monitor environment as large and distributed as ours.
Need solution to not only monitor but effectively alerts on specific events (fight event fatigue) and auto ticket/escalate is huge.
NCM backups have saved our bacon many times and having a single pane to do IPAM, SAM, NPM, Netflow, SLA, NCM, etc is a lot of bang for the buck

  ### 27. Observability made easy by solarwinds

**Rating:** 4.5/5.0 stars

**Reviewed by:** haribabu v. | Lead Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about SolarWinds Observability?**

unified, full-stack monitoring and management platform designed to provide visibility across modern, distributed IT environments. It represents the evolution of SolarWinds’ traditional monitoring tools (like the legacy Orion platform) into a more integrated, AI-powered ecosystem.

**What do you dislike about SolarWinds Observability?**

Except license cost I didn't see anything dislikely.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

A single, lightweight agent can often collect metrics, logs, and traces, simplifying deployment compared to older, multi-module systems.

  ### 28. Effortless monitoring of a vast environment from a single, unified platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gajender K. | Senior Specialist, Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about SolarWinds Observability?**

SolarWinds Hybrid Cloud Observability (HCO) is like a stop for IT engineers for keeping an eye on everything on environment (like server, backup, storage, network, AP, Sensors, UPS etc) setup—either platform is running on-prem, in the cloud, or somewhere in between. Solarwinds pulls together monitoring for networks, infrastructure, apps, and cloud services into one easy-to-use and manage dashboards. We are currently managing 35K + devices and components under a single monitoring roof. It's  becomes way simpler because of flexible licensing and smart alerts, it saves time and cuts down on admin work. If someone doesn't have hand-on experience on scripts and languages then he can easily use the manually features (like alert creation, report, any modification). HCO completely transformation and gives better visibility, on license, issues and keep things running smoothly.

**What do you dislike about SolarWinds Observability?**

*here is a limitation from the tool that Dell does not expose much volume information over WMI hence we are unable to monitor the disk operations on the dell servers.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

* Flexible deployment options—on-premises, cloud, or hybrid
* Flexible Licensing (Combines multiple modules like Network Performance Monitor (NPM), Server & Application Monitor (SAM), Log Analyzer, IP Address Manager (IPAM), and more into a single platform)

  ### 29. Observability usage review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** April 22, 2026

**What do you like best about SolarWinds Observability?**

Instead of juggling separate tools for infrastructure, applications, logs, and user experience, it unifies them into a single platform. That means you can trace an issue from a high-level symptom—like a slow application—all the way down to the root cause, whether it’s a database bottleneck, a misconfigured server or a network delay.

**What do you dislike about SolarWinds Observability?**

Although it integrates with many tools, users still report friction when connecting to certain third-party systems or vendor-specific platforms

**What problems is SolarWinds Observability solving and how is that benefiting you?**

You don’t waste time jumping between tools
Faster understanding of “what’s actually happening”
Better decision-making with a single source of truth

  ### 30. All Round Monitoring - Out of the box

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akeel T. | Senior Network Observability Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about SolarWinds Observability?**

It is a comprehensive solution that covers a wide variety of monitoring requirements. From network devices, to traffic, to servers. Other aspects like storage, web performance, etc.
Secondly, the simplicity of using the product from a user perspective. It does not require you to edit any config files, or keep a track of files to set up and modify your monitoring needs

**What do you dislike about SolarWinds Observability?**

Technical support or other resources available do not provide enough information or support for integrations using the SWQL studio. There should be resources available to learn, implement and troubleshoot integration issues.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

So far we dont have evey feature and capability of HCO being utilized, but the fact that it sits at the center of our ITSM, network, and other systems and provides a wide visibility of the infrastructure.

  ### 31. Unified Dashboard Makes Monitoring Effortless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Satish S. | Associate devsecops engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about SolarWinds Observability?**

I like that SolarWinds Observability provides a single unified dashboard where I can monitor infrastructure, applications, logs, and network performance in one place. The correlation between metrics, logs, and traces makes troubleshooting much faster.

**What do you dislike about SolarWinds Observability?**

Some features feel a bit complex to configure at first, and there can be a learning curve for new users.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds Observability gives us a unified view of our applications, infrastructure, and logs. It helps detect issues early, reduces downtime, and speeds up troubleshooting, which ultimately improves system reliability and user experience.

  ### 32. Monitoring Infrastructure Health with data-driven insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vivek D. | CIO, Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about SolarWinds Observability?**

It monitors, diagnose & optimize databases in real time with Database Observability which Prevent downtime, boost performance & improve efficiency

**What do you dislike about SolarWinds Observability?**

nothing at present since AI technology is not matured yet

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It solves how to monitor, diagnose & optimize databases in real time with Database Observability which Prevent downtime, boost performance & improve efficiency

  ### 33. SolarWinds DB Observability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manish P.

**Reviewed Date:** April 23, 2026

**What do you like best about SolarWinds Observability?**

1. True Full‑Stack Observability on a Single Platform
2. Strong Hybrid & Multi‑Cloud Coverage (Key Differentiator)
3. Powerful AIOps & Intelligent Alerting
4. Deep Database & Application Insight (DBA + DevOps Friendly)
5. Enterprise‑Grade UX & Customizable Dashboards

**What do you dislike about SolarWinds Observability?**

Takes time to generate data and collate.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Taking decisions as to consolidate

  ### 34. Observability architecture

**Rating:** 3.5/5.0 stars

**Reviewed by:** Thor M.

**Reviewed Date:** May 06, 2026

**What do you like best about SolarWinds Observability?**

Most out of the box features are enabled when you bring in a node.

**What do you dislike about SolarWinds Observability?**

Requires custom pollers for some of the bigger enterprise hardware.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Finding service issues in a single pane of glass helps reduce the areas or applications you have to use.

  ### 35. Ease to Use & Configuration  Great Unified Visibility & Monitoring Observability and Network  (NPM)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shiva K.

**Reviewed Date:** April 22, 2026

**What do you like best about SolarWinds Observability?**

The ability to provide comprehensive, unified visibility across hybrid and multi-cloud IT environments from a single dashboard.

**What do you dislike about SolarWinds Observability?**

I don’t have dislike but I like that it’s Highly reliable and accurate at all times..

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds solves critical IT challenges like visibility across hybrid environments, slow troubleshooting etc

  ### 36. First option for observability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prabhakar D. | Sr. Associate, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about SolarWinds Observability?**

The user interface for the observability and easy navigation to different options. Suppor of multiple environments and flexibility to integrate with most of the cloud service providers

**What do you dislike about SolarWinds Observability?**

Nothing specific for dislike as it fulfills the requirement

**What problems is SolarWinds Observability solving and how is that benefiting you?**

First part is the budget friendly than other major observability apps with enhanced support

  ### 37. SolarWinds Observability is a unified, AI-powered solution that provides end-to-end visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ghanshyam M.

**Reviewed Date:** April 24, 2026

**What do you like best about SolarWinds Observability?**

SolarWinds Observability is its single-pane-of-glass visibility across network, infrastructure, applications, and cloud, which helps quickly identify and resolve issues from one unified platform.

**What do you dislike about SolarWinds Observability?**

Need to reduce complexity and ease in integration.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It provides deep observability accross the setup which helps in speede resolution.

  ### 38. A good product.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Arnold S. | Lieutenant

**Reviewed Date:** May 19, 2026

**What do you like best about SolarWinds Observability?**

Ease of use and good product and the ability to monitor network .

**What do you dislike about SolarWinds Observability?**

It took a long time to set up our instance.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

The status of on prem network equipment.

  ### 39. A single pane of glass to cover the entire IT estate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert B.

**Reviewed Date:** April 20, 2026

**What do you like best about SolarWinds Observability?**

A single pane covers all aspects of IT. With metric correlation and now with AI integration you can discover the root cause of issues much faster.

**What do you dislike about SolarWinds Observability?**

It's getting more expensive, but much more complete.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Seeing the whole picture with time-based correlation across all aspects.

  ### 40. Clean, Unified Infrastructure Visibility with Easy Dashboards and Alerts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Newspapers

**Reviewed Date:** April 26, 2026

**What do you like best about SolarWinds Observability?**

The platform provides us a clean, unified view across the entire infrastructure - network, HCI, hardware, services. 
It is easy to set up dashboards and the out-of-the-box alerts, which saved our team significant configuration time.

**What do you dislike about SolarWinds Observability?**

The interface feels quite old school and less intuitive than other software out there.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It helps us solve the problem of fragmented visibility by allowing us to monitor our network traffic, HCI clusters, sand physical hardware alongside our active services in one place.

  ### 41. Couldn't live without it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** April 14, 2026

**What do you like best about SolarWinds Observability?**

It allow me to quickly and accurately see what is going wrong and where so that I may rectify the issue with minimal or no disruption to patient healthcare.

**What do you dislike about SolarWinds Observability?**

The price (This is just to get to the 31 characters required).

**What problems is SolarWinds Observability solving and how is that benefiting you?**

It lets me know the state of my servers and applications and when something is going wrong.  I can use it to quickly drill down to the actual issue which helps me fix the root cause minimising any disruption to patient healthcare.

  ### 42. Unified Dashboard Makes Monitoring Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manjunath K. | Lead-Compute &amp; Tools Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about SolarWinds Observability?**

I like the unified visibility across infrastructure, applications, and networks from a single dashboard, which simplifies monitoring and speeds up troubleshooting.

**What do you dislike about SolarWinds Observability?**

The learning curve can be a bit steep initially, especially when configuring advanced features and fine-tuning alerts

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds Observability solves the challenge of fragmented monitoring by providing unified visibility across infrastructure, applications, and networks, which helps us detect issues early and reduce troubleshooting time

  ### 43. Lovely overall

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking

**Reviewed Date:** May 26, 2026

**What do you like best about SolarWinds Observability?**

I like that it’s user-friendly, and that when I run into a problem, I can investigate the source of the issue on THWACK.

**What do you dislike about SolarWinds Observability?**

The interface includes so many features that it can sometimes be difficult to quickly locate specific settings.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Real-time change notifications and configuration back-ups of network devices.
Network security compliance.
Syslog monitoring.
Tracking EOL&EOS of software and hardware.

  ### 44. Network analyst

**Rating:** 4.0/5.0 stars

**Reviewed by:** henry r.

**Reviewed Date:** May 06, 2026

**What do you like best about SolarWinds Observability?**

Ease the  of use, setting of performance monitoring

**What do you dislike about SolarWinds Observability?**

UDP pollers and SQL help are useful, but it’s hard to configure legacy devices when using SNMP pollers.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Consolidating alarms and systems

  ### 45. AI-Powered Monitoring at Its Best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shahan K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about SolarWinds Observability?**

I use SolarWinds Observability for Network monitoring, APM, NCM, IPAM, and DPA. The AI-driven capability helps me catch issues faster. I really like using NPM and APM because they help me with deeper monitoring. The initial setup was easy.

**What do you dislike about SolarWinds Observability?**

Nothing as such

**What problems is SolarWinds Observability solving and how is that benefiting you?**

SolarWinds Observability's AI-driven capabilities help me catch issues faster, and its NPM and APM provide deeper monitoring.

  ### 46. Great Monitoring Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** June 18, 2026

**What do you like best about SolarWinds Observability?**

Solarwinds Tools are highly customizable and easy to use to get insight into your network.

**What do you dislike about SolarWinds Observability?**

The learning curve - the tool is so big that it takes a lot of use and research to understand how to use the tool

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Netflow, alerting, etc

  ### 47. The Rollercoaster Ride of IT Monitoring!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about SolarWinds Observability?**

The platform has an intuitive and easy-to-navigate interface, nice in depth dashboards for the device views, which makes it accessible to both novice and experienced users.

**What do you dislike about SolarWinds Observability?**

While the interface is user-friendly, fully leveraging the advanced features can require a significant learning curve and training.

**What problems is SolarWinds Observability solving and how is that benefiting you?**

solarWinds observability offers detailed insights into network, application, and infrastructure performance, making it easier to identify and resolve issues proactively which contributes less business interruption and reducing the down time for the applications . also providing better insights in identifying the issues using anomaly based alerts for the on prem network monitoring.

  ### 48. SolarWinds Observability Monitoring Experiance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Santhakumar A.

**Reviewed Date:** April 20, 2026

**What do you like best about SolarWinds Observability?**

Hi,

I'm working almost 3 years on Solar Winds Observability its a amazing tools compare to other software

**What do you dislike about SolarWinds Observability?**

nothing dislike in SolarWinds Observability

**What problems is SolarWinds Observability solving and how is that benefiting you?**

we can easily find out root causes

  ### 49. So far is providing what we need, we are exploring integration options.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Luis S. | Network Operations Lead

**Reviewed Date:** May 06, 2026

**What do you like best about SolarWinds Observability?**

Vendor agnostic features, scalability and self hosted.

**What do you dislike about SolarWinds Observability?**

Slow adoption on some vendors and technologies .

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Bandwidth Analysis, performance monitoring and correlation .

  ### 50. IT Manager Infra

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lemsreng  L. | Sr. Supervisor, Infrastructure, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about SolarWinds Observability?**

Network Monitoring and dashboad and alert

**What do you dislike about SolarWinds Observability?**

alert/report customization isn’t flexible enough when requirements get complicated (granular routing, complex hierarchies, special reporting formats, etc.).

**What problems is SolarWinds Observability solving and how is that benefiting you?**

Fast support and fast found root case


## SolarWinds Observability Discussions
  - [What is the next version and when it is getting released?](https://www.g2.com/discussions/31803-what-is-the-next-version-and-when-it-is-getting-released) - 2 comments, 1 upvote
  - [Do you have online video and training guides?](https://www.g2.com/discussions/training-fda5128b-dd78-453f-bb7a-4036dbae0ceb) - 1 comment, 1 upvote
  - [What hypervisors does VMAN support?](https://www.g2.com/discussions/vm-troubleshooting) - 1 comment, 1 upvote
  - [How long do recommendations take to populate?](https://www.g2.com/discussions/recommendations) - 1 comment, 1 upvote
  - [How is Virtualization Manager licensed?](https://www.g2.com/discussions/licensing-c79e8636-069d-4b8b-8f18-609b51f13978) - 1 comment, 1 upvote

- [View SolarWinds Observability pricing details and edition comparison](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-09+14%3A55%3A26+-0500&secure%5Bsession_id%5D=0be736d9-e028-4da6-83d8-e83788a5636a&secure%5Btoken%5D=0fd1b8267d17e8cc1d9972dd020d8c747d1ebd808e64630c07612152939fd819&format=llm_user)
## SolarWinds Observability Integrations
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [BigPanda](https://www.g2.com/products/bigpanda/reviews)
  - [Cribl Stream](https://www.g2.com/products/cribl-stream/reviews)
  - [Dolibarr ERP CRM](https://www.g2.com/products/dolibarr-erp-crm/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Moogsoft](https://www.g2.com/products/moogsoft/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [SolarWinds Access Rights Manager](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-access-rights-manager/reviews)
  - [SolarWinds Database Observability](https://www.g2.com/products/database-observability/reviews)
  - [SolarWinds Security Event Manager](https://www.g2.com/products/solarwinds-security-event-manager/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews)

## SolarWinds Observability Features
**Configuration**
- Compliance
- Scheduling
- Maintenance

**Functionality**
- Alerting
- Multi-Site Monitoring
- Reporting
- Multi-Channel Alerting
- Location Insights

**Experience**
- Real-Time Monitoring
- Session Replay
- Behavioral Analysis

**Network Maintenance**
- Risk Analysis
- Auditing

**Functionality**
- Monitoring
- Alerting
- Logging
- Response Time
- Reporting
- Data Visualization

**Functionality**
- Performance Monitoring
- Alerting
- Improvement Suggestions
- Multi-Network Capability

**Monitoring**
- Usage Monitoring
- Database Monitoring
- API Monitoring
- Real-Time Monitoring - Cloud Infrastructure Monitoring

**Automation**
- Response Automation
- Continuous Analysis

**Functionality**
- Artificial Intelligence
- Machine Learning
- Systems Monitoring

**Visibility**
- Dashboards and Visualizations
- Alerts and Notifications
- Reporting

**Visibility**
- Dashboards and Visualizations
- Alerts and Notifications
- Reporting

**Visibility **
- Dashboards and Visualizations
- Alerts and Notifications
- Reporting

**Functionality**
- Diverse Systems Monitoring
- Real-Time Analytics
- Observability
- AI/ML Integration

**Data Preparation**
- Data Sources
- Automated Tagging
- Data Blending

**Monitoring**
- Performance Baselines
- Performance Analysis
- Performance Monitoring
- AI/ML Assistance
- Multi-System Monitoring

**Alerts management**
- Multi-mode alerts
- Incident alerts

**Administration**
- IPv4 and IPv6 support
- Multi-tenancy support

**Management**
- Network Automation
- Network Traffic Analyzer
- User Provisioning
- Network Analytics
- Resource Maintenance

**Data Management - Observability Pipeline**
- Data Storage

**Monitoring - Network Monitoring**
- 360-Degree Network Visibility
- Automated Network Discovery
- Real-Time Monitoring

**Telemetry Collection & Ingestion - Observability**
- Multi-Telemetry Ingestion
- OpenTelemetry Support

**Analysis**
- Threat Detection

**Network**
- Scalability
- Inventory
- Remote Access

**Management**
- Alerts

**Network Management**
- Network Mapping
- Compliance
- Reporting
- Console

**Management**
- Performance Baseline
- Data Visualization
- Path Analysis

**Administration**
- Activity Monitoring
- Multi-Cloud Management
- Automation

**Functionality**
- Multi-Network Capability
- Anomaly Detection
- Network Visibility
- Scalability

**Issue Resolution**
- Root Cause Identification
- Proactive Identification
- Resolution Guidance

**Monitoring and Management**
- Multi-Device Management
- Performance Baseline
- Real-Time Monitoring

**Monitoring and Management**
- Performance Baseline
- Real-Time Monitoring

**Monitoring and Management**
- Multi-Server Management
- Performance Baseline
- Immediate Alert Notification
- Proactive Server Monitoring Software

**Management**
- Single Pane of Glass
- Dashboards and Visualization
- Performance Baselines
- Alerting

**Analysis**
- Track Trends
- Metric and Event Data
- Search
- Alerts
- Live Tail

**Response**
- Dashboards and Visualization
- Incident Alerting
- Root Cause Analysis (RCA)

**Monitoring**
- Resource utilization
- Real-time monitoring

**Configuration**
- Configuring DNS records
- DHCP range configuration
- Compatibility
- Network configurations
- DNS-DHCP-IPAM integration

**Monitoring**
- Network Monitoring
- Network Discovery
- Network Asset Mapping

**Analytics - Network Monitoring**
- Predictive Performance Analytics
- Packet & Flow Analysis

**Visualization & Dashboards - Observability**
- Service Dependency Mapping
- Unified Dashboard
- Trace Visualization

**Platform**
- IT Knowledge Management

**Logistics**
- Communication
- Scripting

**Performance**
- Uptime Monitoring
- Performance Monitoring
- Issue Tracking
- Resource Monitoring

**Network Monitoring**
- Network Monitoring
- Configuration Monitoring
- Change Management

**Analysis**
- Reporting
- Dashboards and Visualizations
- Spend Forecasting and Optimization

**Incident Management**
- Incident Logs
- Incident Alerts
- Incident Reporting

**Management**
- System Integration
- Alerting
- Reporting

**Visualization**
- Dashboards
- Data Discovery

**Cloud environment support**
- Server Monitoring For Cloud Deployments
- Software Scaling

**Security**
- Creates alerts based on trigger conditions or dependencies
- Auditing and reporting
- Monitoring capabilities

**Support**
- Real-time alerting
- Hybrid Infrastructure Support
- API Integration

**Security - Network Monitoring**
- Encrypted Data Transmission
- Zero Trust and Identity Management
- Integrated Network Security

**Correlation & Root Cause Analysis - Observability**
- Cross-Telemetry Correlation
- Root Cause Detection
- Intelligent Alerting

**Security**
- Service Management
- Workflow Management

**Analysis**
- Search
- Reporting
- Visualization
- Track trends

**Security - Network Automation**
- Change Management
- User Authentication and Authorization
- Monitoring and Alerts

**Network Performance - Network Monitoring**
- Automated Tasks Routing

**Scalability & Ecosystem Integration - Observability**
- Kubernetes Monitoring
- Hybrid/Multi-Cloud Support

**Issue Resolution**
- Root cause identification
- Resolution guidance
- Proactive identification

**AI Automation - Network Monitoring**
- Machine Learning-Based Anomaly Detection
- Predictive Network Maintenance

**AI Features - Observability**
- AI-Generated Incident Summaries
- AI Anomaly Detection

**AI Automation - Cloud Infrastructure Monitoring**
- AI-Powered Anomaly Detection
- AI-Driven Insight Recommendations

**Performance**
- Real User Monitoring (RUM)
- Second by Second Metrics

**Functionality**
- Synthetic Monitoring
- Dynamic Transaction Mapping
- Load Balancing
- Cloud Observability

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