That you can logon to a computer in different (trusted) domains remotely without a user being there, as long as the PC is on and at logon you can log on as a local admin and do your stuff. Review collected by and hosted on G2.com.

We're running an old version. There's no upgrade path and its incredibly expensive software. Review collected by and hosted on G2.com.

Remote onto the target PC and view the current screen (instead of RDP in a new instance). Installs application on target PC without prior setup. Has tools to ping target PCs for basic network troubleshooting. I also really like that we can remote onto PCs outside of our organizations network by sending a remote desktop authorizations through email or instant messaging. This feature has allowed us to support remote users outside of our network. Review collected by and hosted on G2.com.

Has no real configuration setting so that i have to set the view controls every time i log in and use the software. I also dislike that even though I have a solid connection to the target PC, the remote connection fails or takes an extended amount of time for a successful session to start. Restarting the target PC does help most of the time but it becomes moot when your trying to see the error that the user is trying to show you. Review collected by and hosted on G2.com.

I like the speed and ease of using this software. It has saved us hundreds of hours by giving us a quick tool to troubleshoot end user issues without having to go onsite. Review collected by and hosted on G2.com.

This software requires you to manually login to the remote machine if no one is logged in. Single Sign on capabilities are rather limited with this software solution. Review collected by and hosted on G2.com.

This is a great remote access tool for enterprise environments. It is more secure than Windows Remote Desktop. Works great with AD as well, which is very handy in an enterprise environment like a school district with schools that are miles apart. Mouse and keyboard controls flow seamlessly between your local machine and the machine you are remoted into. When trying to remote into a system that doesn't have the client software, it gives you the option to push the client software out to the machine so that you can get in to help the customer. Review collected by and hosted on G2.com.

When trying to copy text from your local machine and paste to the remote machine, the option doesn't always work. Review collected by and hosted on G2.com.

Dameware lets me mange 50+ computers in 9 locations all from my desktop. I can install updates and fix any user issues.

Review collected by and hosted on G2.com.

The interface is from the 90's. Even the latest version has an old look to it. Everything works it just looks old not a big con at all. Review collected by and hosted on G2.com.

DameWare works great. You can save IPs to reconnect later. It works great, has a lot of options. One problem I have with windows RDC is if a user has 2 screens, It can be a little clunky. DameWare handles multiple displays like a champ. Review collected by and hosted on G2.com.

I can't think of a bad feature of this software. Review collected by and hosted on G2.com.

This is a great tool for the small to medium business. For the act of obtaining a remote desktop connection of a PC on the network ... it's simple and works without frills. If the Dameware agent is not installed on the target machine... the technician console will push it out silently as long as you have the appropriate authority. We also use it as a quick way for users to find their PC number or IP by clicking on the icon in the system tray. Review collected by and hosted on G2.com.

It is a no-frills solution and priced as such. However there are a few small things that i have to tweak within the technician console before 1st use. The little thing that niggles me the most is you have to go in to the global settings - default host properties .. and tick the 'Show Remote Cursor'... I am not sure why you wouldn't want this set as default as you cannot see where you are clicking otherwise?

Also when you connect to a machine it saves the connection settings, with the machine name automatically. This makes it easy to find and connect next time. But it's quicker sometimes to just type in the machines number and connect - this means that you end up with a large list of previously connected machines which also duplicate. I haven't found a way to turn this off as yet?

But these are small things really - i really rate this little tool really Review collected by and hosted on G2.com.

DameWare allows me to remote into clients' computer machines and completely gain computer control, while also allowing the user to observe my actions on their end. I like the feature of "locking" the end-user's controls and thus preventing them from accidentally interrupting any processes that I am running on their computer. I also like that you can save the IP addresses of the machines that are most used in a visible "favorites" column. Review collected by and hosted on G2.com.

Resolution is sometimes distorted, depending on the settings on the end-user's monitor. Although not a critical problem, scrolling up/down and left/right constantly could be time consuming and annoying. Review collected by and hosted on G2.com.

This tool offers great remote management tool for us and we use this to install applications at our locations offsite and assist with issues Review collected by and hosted on G2.com.

At times to connect to other locations takes awhile to connect and sometimes the connections may time out. Review collected by and hosted on G2.com.

I like that Dameware is very easy to configure and use. Most of the options are able to be found without the need to click through multiple menus. A lot of the necessary features are located on the hot bar. The software supports smart cards. Review collected by and hosted on G2.com.

I haven't found anything that I dislike about the software. Review collected by and hosted on G2.com.