With the application, it is good to connect directly to user screens.

it can also be connected in viewer mode.

This is also a good feature as you can do file transfers while the application is running. these files are stored in their own private folder. you can change if you want.

you can install the agent of the program on a remote computer and access the inventory information on that device.

cpu shows temperature, harddisk shows data density. shows the intensity of work in the CPU. Review collected by and hosted on G2.com.

We have been supporting the end user in our company for 9 years. The management screen and use is extremely successful. I did not see a problem. Review collected by and hosted on G2.com.

Remote support provides many tool and options to control a computer. Whether its a simple ping option to being able to edit the registry, its our go to software. Review collected by and hosted on G2.com.

It hasn't changed much over the last few years, a change in the layout, maybe a more modern dashboard would be a nice change. Review collected by and hosted on G2.com.

Easy deployment and use for remote support. Review collected by and hosted on G2.com.

Some of the product is outdated and it seem like solarwinds is letting the product die. Review collected by and hosted on G2.com.

Have found little that I can not connect to. Review collected by and hosted on G2.com.

Sometimes takes a little longer to connect then I would like. Review collected by and hosted on G2.com.

It is very easy to connect to computers to check system errors, manage your domain, servers and computers. Easily locate OUs, computers, servers and Workstations. Edit registry, check processes, Schedules, Events..etc. You can create calls to System tools to manage remote computers. Review collected by and hosted on G2.com.

Sometimes the services on the remote machines crash and the remote connection fails, you need to uninstall and install the services again and some times is a bit difficult. You can not deploy the services or remote command to Ous or to a bunch of computers/servers, it need to be done one by one. Review collected by and hosted on G2.com.

DameWare Mini Remote Control is a easy to use software with many (hidden) great features, like the msi builder for software distribution for local clients. The Software also connects to your local AD, so finding Hostnames / User is very easy. Review collected by and hosted on G2.com.

Definitly the UI, the software / symbols are not very intuitive and sometimes, i've to search for functions to long. Review collected by and hosted on G2.com.

Unlike a lot of other remote control software, I have never had problems with DameWare failing to render the screen of a remote system, failing to allow control, or being sluggish and causing screen tearing and artifacts. I don't know what they did with their MRC driver but DameWare Just Works. Review collected by and hosted on G2.com.

If you are using AD authentication, you will not be able to remote into computers that are not joined to the domain. It's a minor nuisance but one to be aware of. Review collected by and hosted on G2.com.

I love using it to help my clients through difficult problems. Being able to see them and control the mouse let's us work collaboratively instead of the watching a blank screen like remote systems. I love how easy it is to find their computer name too. Review collected by and hosted on G2.com.

This thing is great and easy to use. I can image a computer, install apps and talk with the consumer I. A heartbeat! Review collected by and hosted on G2.com.

The ability to seamlessly remote onto user PC's with little to no connectivity problems. It is reflective of the user's workstation and has no limit of accessibility. All the shortcuts and functions are easy to use and manageable. Review collected by and hosted on G2.com.

Sometimes, when you've initiated a remote session with a user and somehow get disconnected, it still assumes you're on the PC. Although, this is not a large problem, it causes a latency between getting connected. It has a waiting period where it assumes it;s asking you to share a session and then allows you access. Review collected by and hosted on G2.com.

I am extremely impressed at the integration of ADS. Its basically a one stop shop where remote activity is concerned. also impressed at the upload folder and how it handles sharing. Review collected by and hosted on G2.com.

Not much to dislike but for security and monitoring purposes, would be nice if we had an option to disable the connection notification from an administrators stand point. Also, an update to the UI would also be appreciated. Review collected by and hosted on G2.com.