--- title: SolarWinds DameWare Remote Support Reviews meta_title: 'SolarWinds DameWare Remote Support Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how SolarWinds DameWare Remote Support works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 68 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # SolarWinds DameWare Remote Support Reviews **Vendor:** SolarWinds Worldwide LLC **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.3/5.0 **Total Reviews:** 68 ## About SolarWinds DameWare Remote Support Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide. Key Features: • Remotely control computers both inside and outside the network firewall • Supports remote desktop connection to Windows, Linux, and Mac OS X systems • Remotely manage and troubleshoot Windows computers and Active Directory® (AD) domains • Deliver on-the-go support with remote access from iOS® and Android® devices • Supports Smart Card logon and authentication ## SolarWinds DameWare Remote Support Pros & Cons **What users like:** - Users highlight the **ease of use** and features of SolarWinds DameWare Remote Support, making it a great choice. (2 reviews) - Users benefit from the **affordability** of SolarWinds DameWare Remote Support, making it a great choice for enterprises. (1 reviews) - Users value the **automation features** of SolarWinds DameWare Remote Support for their ease and cost-effectiveness. (1 reviews) - Users appreciate the **fast issue resolution** with DameWare, allowing swift support without long wait times. (1 reviews) - Users value the **fast issue resolution** provided by SolarWinds DameWare Remote Support, ensuring quick and efficient fixes. (1 reviews) - Users value the **fast issue resolution** of DameWare Remote Support, ensuring quick connections and effective support. (1 reviews) - Software Updates (1 reviews) ## SolarWinds DameWare Remote Support Reviews ### 1. Excellent software to connect remotely to computers **Rating:** 5.0/5.0 stars **Reviewed by:** Eric B. | Q8Truck (formerly IDS) IT Product Owner @ OKQ8 Tech, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about SolarWinds DameWare Remote Support?** The ease of use and number of features. Always working great! **What do you dislike about SolarWinds DameWare Remote Support?** It does not look that great, but it's OK. **What problems is SolarWinds DameWare Remote Support solving and how is that benefiting you?** In my business we have many unmmanned gas stations, and we use this software to connect to the remote desktops (station controllers) for many reasons. ### 2. Good remote solution for low budget **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2016 **What do you like best about SolarWinds DameWare Remote Support?** Easy to use, autoinstall client and the price is very attractive for entreprise **What do you dislike about SolarWinds DameWare Remote Support?** Bandwitch consumption is a bit high for this kind of product by default **Recommendations to others considering SolarWinds DameWare Remote Support:** Low price.... per admin Inventory function and diagnostic utility arr very interesting and user friendly... **What problems is SolarWinds DameWare Remote Support solving and how is that benefiting you?** Remote control computer park, inventory and computer diagnostic ## SolarWinds DameWare Remote Support Discussions - [What is SolarWinds DameWare Remote Everywhere used for?](https://www.g2.com/discussions/what-is-solarwinds-dameware-remote-everywhere-used-for) - [Is Dameware affected by SolarWinds?](https://www.g2.com/discussions/is-dameware-affected-by-solarwinds) - [What is SolarWinds Dameware mini remote control?](https://www.g2.com/discussions/solarwinds-dameware-remote-support-what-is-solarwinds-dameware-mini-remote-control) - [What can Dameware do?](https://www.g2.com/discussions/what-can-dameware-do) - [What is Dameware by SolarWinds?](https://www.g2.com/discussions/what-is-dameware-by-solarwinds) - [View SolarWinds DameWare Remote Support pricing details and edition comparison](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews?filters%5Bsentiment_snippet%5D=2049487&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A40%3A57+-0500&secure%5Bsession_id%5D=8e6c594d-ac9f-4e17-87a2-4c4e3a106087&secure%5Btoken%5D=bd5ea91ec988ae22f24bee0932470a9db86f15d1fa7d9d54f221863ca698e2dc&format=llm_user) ## SolarWinds DameWare Remote Support Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot **Communication ** - Text Chat **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Unattended Access - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top SolarWinds DameWare Remote Support Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,047 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - 4.7/5.0 (386 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,082 reviews)