Speed and relevance of their support - they're normally very quick to respond and pretty quickly get to the crux of the matter. Review collected by and hosted on G2.com.

No real downsides to speak of - not cheap but you get what you pay for. Review collected by and hosted on G2.com.

What I like best about Sojourn is their partnership mindset — they truly act as an extension of our team, offering expert guidance and support throughout every step of the process. Review collected by and hosted on G2.com.

There isn’t anything significant I’d describe as a dislike. Occasionally, timelines can feel a bit tight, but the team is always responsive and flexible in adapting to our needs. Review collected by and hosted on G2.com.

The service is both fast and friendly. The team consistently shows a willingness to help. Review collected by and hosted on G2.com.

I have no complaints; they consistently deliver good service. Review collected by and hosted on G2.com.

Everyone is very helpful and knowledgeable. They make you feel like a priority. Review collected by and hosted on G2.com.

I wouldn't say it is a dislike per se, but it's hard to have anyone know the nuances of your instance when they are not in it every day. Review collected by and hosted on G2.com.

The Sojourn team truly feels like an extension of our internal team. They bring strategic insight, deep platform expertise (Marketo and Salesforce), and an unmatched ability to translate complex problems into scalable lifecycle solutions. I’ve never had to explain something twice—they understand the business goals as well as the tech. They’re proactive, responsive, and genuinely invested in our success. It’s rare to find a partner who can navigate ROI, strategy and implementation so seamlessly. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike. If I had to call out one thing, it would be that their Amplitude knowledge wasn’t as deep at the start of our engagement. That said, it wasn’t an expectation going in—and they've ramped up incredibly fast. They've shown strong initiative and adaptability and are now contributing valuable insight into how Amplitude fits into our broader lifecycle strategy. Review collected by and hosted on G2.com.

Assits us in setup of Eloqua and integration of MS Dynamics Review collected by and hosted on G2.com.

Our dedicated support specialist is incredible (Kelly Gauthier). She is very responsive and dedicated to our success. Review collected by and hosted on G2.com.

We have used Sojourn for a variety of projects including an SFDC to ELQ integration and general support services. Review collected by and hosted on G2.com.

The team in Poland who follows a structured process with little to know waves to jump in where needed and get the job done!

The backfill consultant who can figure things out with limited direction

In general - the ability to take complex requirements and implement a solution that meets the needs of the business Review collected by and hosted on G2.com.

Beyond our primary need to migrate from one marketing automation solution to another (Adobe Campaign to Eloqua), Sojourn Solutions helped us on training our staff on how to use the new system, designed and constructed our renewals program, revamped out email preference center, and more.

Sojourn understood our migration goals and they came to the table with a properly thought out, organized attack plan and with it, we were successful in making it happen. Review collected by and hosted on G2.com.

Sojoun Solutions has been an extremely responsive to our strategic and tactic needs. They were quick to understand our business, it's needs and strategically designed processes that shaped to those needs. For each need, Sojourn has found a solution to fulfill it.

Sojourn has a talented team. Everyone on their team is extremely knowledgeable, professional, always available and a breeze to work with. They're punctual for meetings. And what surprised me the most is how quick they could turn around a complicated task. This is just a few of the many reasons why we continue to work with them.

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Data integration, Marketing Best Practices, Email marketing compliance, Creating and managing email and project approval process. Review collected by and hosted on G2.com.

Sojourn is always open to trying new things, their development team doesn't look at a project and work within the confines of the out of the box solution. Review collected by and hosted on G2.com.

Sojourn has assisted us with doing a deep dive into our Pardot accounts to help with automated structure, engagement training, and alignment with SF.com Review collected by and hosted on G2.com.

I like that there is a group, aside from the consultant, that can assist in collaborating problem resolution. Review collected by and hosted on G2.com.