# Sojern Traveler Platform Reviews **Vendor:** Sojern **Category:** [Other Digital Advertising Software](https://www.g2.com/categories/other-digital-advertising) **Average Rating:** 1.2/5.0 **Total Reviews:** 3 ## About Sojern Traveler Platform Sojern is a leading digital marketing platform built for travel marketers. Powered by artificial intelligence and traveler intent data, Sojern provides multi-channel marketing solutions to drive direct demand. 10,000 hotels, attractions, tourism boards and travel marketers rely on Sojern annually to engage and convert travelers around the world. ## Sojern Traveler Platform Reviews ### 1. False continuous billing **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Sojern Traveler Platform?** No proven benefit to us. We did the analysis. **What do you dislike about Sojern Traveler Platform?** They persisted billing for stays that were cancelled. On demonstrating by google analytics it was not effective, Sojern denied this. Had signed a non-expiring contract, so they collected 15% of our revenue for a year without response On cancelling the contract, they still send bills Platform was of no statistical value in generating searches or bookings **What problems is Sojern Traveler Platform solving and how is that benefiting you?** Did not solve anything except sending them money. ### 2. Zero sales generated, deceptive claims at sales level **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2022 **What do you like best about Sojern Traveler Platform?** They seemed nice but were actually baiting **What do you dislike about Sojern Traveler Platform?** They didn't tailor the ads to certain markets, although they make huge claims about that and write series of articles about it. They just kept saying had advanced they were at identifying travel intent, and every time I asked for how ELSE they were targeting it and who they were sending the ads to, they just wouldn't answer. Finally, they acknowledged it was just targeted by travel intent to my area. Which was awful, because when I approved the ads, they told me that wasn't the case. We selected a pretty ecclectic theme to suit the niche of a larger market we're going for. Turned out, that targeting the ads to folks who might want that wasn't being done at all. Instead they targeted ads to a one-size-fits all boomer segment of the population who want tours but NOT walking tours we offer. When I asked how we could fix the situation, they got very condescending, I'm too small, we can't work miracles. It was all exactly how their salesperson told me things would NEVER go when I asked. They're very clever about what they say on the phone vs. put in writing, so it's an intentional practice to be deceptive at sales level in ways they can get away with. **What problems is Sojern Traveler Platform solving and how is that benefiting you?** None, zero sales were generated by these folks, not a single sale. ### 3. Tailored to tourism clients **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Sojern Traveler Platform?** Lots of great data for tourism and inventory **What do you dislike about Sojern Traveler Platform?** Not as unique value proposition or unique options for creative **What problems is Sojern Traveler Platform solving and how is that benefiting you?** Harnessing travel data for tourism client ## Sojern Traveler Platform Discussions - [What is Sojern Traveler Platform used for?](https://www.g2.com/discussions/what-is-sojern-traveler-platform-used-for) - [View Sojern Traveler Platform pricing details and edition comparison](https://www.g2.com/products/sojern-traveler-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+04%3A34%3A21+-0500&secure%5Bsession_id%5D=b1af31df-4a74-4ca8-a605-937080ac3305&secure%5Btoken%5D=416026fcfdd5a22a4d68bd38fa01bbb309fb60e4291f83e1c5b1baa6de9f3358&format=llm_user) ## Top Sojern Traveler Platform Alternatives - [BigSpy](https://www.g2.com/products/bigspy/reviews) - 4.6/5.0 (638 reviews) - [wetracked.io](https://www.g2.com/products/wetracked-io/reviews) - 4.9/5.0 (338 reviews) - [Amazon Sponsored Ads](https://www.g2.com/products/amazon-amazon-sponsored-ads/reviews) - 4.3/5.0 (70 reviews)